Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!

I have two wonderful, year-and-a-half-old pups who I adore to no-end. Playful Pack's Rosslyn…read morefacility has been absolutely wonderful. I've utilized other day care facilities in the Northern Virginia/Arlington area, but they do not compare to Playful Pack. The staff are friendly and responsive and they instill confidence in me that my girls will receive the best care. The facility is clean and welcoming. The web-services (e.g., online portal, booking and reservations, report cards, photos, live stream) are all unmatched. Further, w/ the Report Cards, specifically, its evident that the staff are getting to know my girls. The comments and descriptions are meaningful and reflective of my pups' very different personalities (i.e., not generic). I've utilized them for day care and boarding at this point and have been very happy. I'll continue to do so increasingly as in-office-time and travel continue to pick up. I've not yet utilized bathing and some of the other services they provide, but plan to do so in the future.

Avoid at All Costs -- Gross Negligence & Pet Abandonment…read more Do not trust Playful Pack Rosslyn with your dog. My dog was attacked by another dog on their premises while boarding with them a month ago.The facility left a voicemail admitting that my dog was 100% blameless, explaining that an unprovoked dog went at her because staff were distracted cleaning condos instead of supervising the playgroups.The injuries were severe, requiring general anesthesia, surgery, and multiple stitches. I had to arrange her vet appointment myself even though Playful Pack had all her information. They said I had to make the appointment and they would take her to it, even though I was abroad. What if they couldn't reach me? I made the appointment to care for my dog, but it was shocking. After transporting my dog to her vet, the Playful Pack staff abandoned my dog at the vet. They walked out without paying the emergency intake bill, authorizing payment, or staying to coordinate updates while I was traveling abroad. The vet staff was so appalled by Playful Pack's complete lack of professionalism that they had to contact my emergency contacts to figure out who was paying and who would care for her after surgery. Playful Pack initially promised to reimburse me, but management is now completely stonewalling me and refusing to cover the vet bill. They have alluded that insurance will cover it, but they refuse to return my calls or letters. A business that neglects your pet, abandons them at the hospital, and then refuses to pay for the damage they caused is appalling. I am moving forward with a small claims lawsuit and reporting them to Virginia Consumer Protection and Animal Control. Avoid this place if you care about your dog's safety.

They are AWESOME!!! I'm so happy that we found them. I don't know what we would've done if our…read morepaths hadn't crossed. We were a bit over our heads after we adopted a super duper high-energy (and somewhat aggressive) dog and realized the daily walks that other local dog walking companies provided just weren't cutting the mustard. She needed some real exercise while we were at work during the week and Dog Gone Tired was able to finally give her an outlet for her energy. They'll take her running, roller blading or find a place for her to run around off-leash for a few hours...It has been so great knowing that our pooch is not only getting to live a more healthy, active life, but is also in the hands of people who genuinely care for her. I really couldn't ask for more and can't recommend them high enough. They're super flexible, have unbeatable prices and best of all are OUTSTANDING with our dog (who, um, has some issues)...Seriously, they are great people and real dog lovers. If you are on the market for a dog walker or someone to watch your pup while you're out of town, Shannon and Emily (the owners of Dog Gone Tired) will make sure your dog is happy, healthy and well-cared for like it was their own.

I met Emily and Shannon tonight by chance. A dog in the neighborhood had gotten loose and I was…read morehelping his owner track him down. Shannon came out of nowhere and was able to coax and eventually capture the dog. I can tell from this brief interaction that Emily and Shannon care very deeply about Dogs, they could have easily ignored the situation but they chose to take action, and because of them a Dog was rescued and will spend tonight warm at home instead of outside in the cold. They are very good people and care about dogs- they were very knowledgeable about dogs- I am going to recommend them to all of my friends who need a dog sitter!

Just avoid this place. It's gone steadily down hill since Dr. Brown sold the practice. The doctors…read moreare satisfactory but they got rid of all qualified and decent support staff and replaced them with subpar people. They will insist that you enroll in an app for appointment reminders and requests and then claim ignorance when the app doesn't work. Their prices are also sky high. It's really a shame. They were my vet for 20 years but they are really just awful at this point.

NOVA Cat Clinic was great when we lived in Virginia. Truly exceptional service and very…read moreprofessional staff.

If there's a negative star, this deserves one. From the moment we pulled into the driveway, we saw…read morepiles of dog poop. At the filthy front porch we saw discarded, broken bits of furniture and trash. She wouldn't let us inside because there was one dog who doesn't "like people" - wait, WHAT?? We NOPED out so fast!!

Deena takes such good care of our dog. He's difficult to say the least, very wary of people after…read morebeing a COVID puppy who didn't get socialized properly then after a very traumatic accident, our dog is mental. But he loves Deena. Because of her we can take vacations and go out of town once in a while. Then it's a fight to get our dog to leave!

I have mixed feelings about district dogs after the major incidences at some of their other…read morelocations (the flooding and animal abuse). I've only had a handful of challenging incidences with them at the Clarendon location but overall have had a very good experience. Cons: -I had to pick up my dog earlier one day (forcing me to leave work) because my dog was deemed aggressive/nippy. When I asked for footage they said they didn't have any available to show me. Yet they have a camera available in their playrooms? An incident like this never happened again. -they're somewhat poor at answering phone calls. They should have someone available at their front desk at all times but this isn't the case. Pros: -located very close to work for me -hours are long so it works great for someone like me who may get off work later in the evening. -positive experience with puppy training here with Matt!

I brought my dog to be groomed. We scheduled a 9am appointment (first of the day) and it took them…read more5 hours to finish. When we picked him up, he was bleeding on his back. When I called to speak to a manager, they said they groomer "didn't notice" the blood and apparently had arrived late (despite the appointment being available online when we booked).

Shannon at Furry Friends took incredible care of Archie, our senior rescue with separation anxiety…read more She sent daily photos and updates, which kept us totally at ease. Archie was genuinely happy with her (we have pics to prove it) and when he came home, there was no transition period at all, unlike what we've experienced with big boarding facilities. If you need a pet sitter who truly understands senior dogs and anxiety, Shannon is exceptional. Highly recommend.

Another shoutout to Shannon and company! They do a great Job of taking care of our 2 dogs and 2…read morecats on long trips or day visits. They also take care of cat litter, clean up areas, check mail, move trash cans, and keep the house tidy despite our crazy pups. They all love her work and attention to detail. Her prices are reasonable and she really tries to go that extra step every time. Highly recommend!

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

In 2022 Elsa became our first family dog. We quickly realized we needed help. Carol came to our…read morerescue! Not only did she provide excellent care for Elsa while I was working, she also did an exceptional job grooming Elsa. Elsa is now 4 years old, and we have moved to Illinois. We sure miss our dear friend, Carol, and Urban Pet Paws.

We have been going to Urban Pet Paws for years. The Owner Carole is a remarkable groomer and truly…read moregifted. She also is an amazing human being with biggest heart. my pup adores her! I would highly recommend her grooming and daycare services to everyone who loves their pup!

LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting…read morealong with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands.

I've used this company for about a year and a half and have had a good experience with my dog's…read morededicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions.