I needed my eyebrows waxed and I normally don't come here but this place is closer from the other nail salon / wax place I go to. I honestly felt unwelcome here and everyone kept staring at me like I had something on my face. Lady did my eye brows so fast and I swear she ripped part of my baby hairs. I honestly wanted to cry because I felt like I didn't belong there. Definitely not coming back. read more

Always a great job. Quality and vibe great. Love the hot rocks and hot towels with massage as well. read more

Phoenix Nails & Spa - Nail Salons Near Me - Goodyear, Arizona

Terrible experience for my daughters. My daughter took her younger sister to get her toes done. my eldest didn't want her toes painted but said she would get the massage and stones. they charged my 13 year old daughter that got black toes and a massage for my other daughter 85 dollars. They never told her they were going to charge her for the full manicure even though they didn't touch her toes. I called back. They lied several times saying that they did touch her toes until I told them that I speak to a manager, and I wanted them to check the cameras . They took advantage and I would never step foot in this place. read more

I never leave reviews on places but I got my nails done on Tuesday this week 4/28 and it's may 2nd my nails are already peeled and not fully painted the cuticles are like a little bit filled with nail polish tha place is clean and everything the message tooo it was nice but the nail prep and everything was not im a mini nail tech and i know my stuff and they could've done better. read more

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Went with my mom to get pedicures. We both picked a higher priced one. I especially since I was 9 months pregnant. I picked out my gel as any other salon would ask...then she told me I owed $95!!!! THEY CHARGE AN ADDITIONAL $15 FOR GEL!! Of course they don't tell you. Absolute bull shit. I will NEVER EVER step foot in that salon again. Idk how this place has customers. I will neverrrrrr recommend this place read more

I walked in. I have been looking for a salon that does not care about money or being lazy. Gina or hina was amazing. She cares about her client. She did an amazing design didn't made me feel like I'm annoying for asking what I wanted. Great experience and staff are nice. Positive Vibes. I was very happy with my nails. I am coming back. I don't mind driving 10mins. There's 2 salon by my house 2mins away but they're not nice. Im so happy. :) Thank you Gina. read more

Phoenix Nails & Spa - Nails - Nail Salons Near Me - Goodyear, Arizona

Extremely disappointing experience , twice! I came here recently with my sister-in-law, and honestly, it was one of the worst nail salon experiences I've ever had. The first time, I got my nails done while my sister-in-law got a pedicure. I brought my 6-month-old baby with me (she was just a little fussy, not crying or anything), and the guy who did my nails was super rude about it. He started talking to another worker in his language, clearly complaining, and then he suddenly let go of my hand mid service, telling me to "take care of the baby" in a really dismissive, irritated tone. It made me feel so uncomfortable and unwelcome. My sister in law was also overcharged, they told her the pedicure would be around $35, but she ended up paying $55 just because she asked for French tips. Which is okay but they never mentioned that would cost extra until the end. read more

I feel like my service was so half fast when one of the employees there were doing my nails he didn't tell me to go wash my hands. Instead he just brushed the powder off my hands... when I got my pedicure on each foot he scrubbed the dead skin off for only 10 seconds on each foot ...When going to cut my cuticles. It took him a second on each foot and he didn't even get everything ...same with my hands, instead of cutting them telling me to clean under my nails he went straight to putting acrylic on. He fired my nails after the acrylic was on. I was just so irritated. read more

Gina was amazing highly recommend. Been visiting here off & on for a few years. Always a pleasure. Staff is very friendly. This location is typically always busy so i Highly recommend calling ahead or checking in early. Be respectful of closing time. read more

They are super nice. I have my favorites that do a very god job for me. They get you in and out in a reasonable amount of time. Prices are competitive. read more

went in for a full set removal. Nail tech ripped my pinky nail almost in half and continued the process. she charged me full price. service is rushed and done without care read more

I've been going in this Nail Salon for many years now, and I am very satisfied with their services. Skilled and hard working people. Special mention to Tammy. She is doing my mani and pedi and very very good in nail art. I highly recommend this nail salon. read more

Phoenix Nails & Spa - Nail Art by Tammy - Nail Salons Near Me - Goodyear, Arizona

Yes. Like a few other reviews stated, the staff was rude. Even though they spoke in their native language, it seemed as though they were talking (and laughing) at me. How do I know? When one looks you dead in the face after something is said, it's likely something was said about you. And she looked at me several times like that. The service was rushed. And my particular nail tech was not very nice at all. Not a good vibe overall. Will not be going back. read more

Horrible horrible horrible experience Went in for a gel manicure but my hands were never wet nor cuticle cut. Then was told to try "dip" "Last longer" bullshit. Went back the following day. Was fixed and i tipped. Two days later I called and ask to speak with my nail technician and they hung up. Save your hard earned money. This place is a scam read more

Now I've been to them before and they do an ok job it has been maybe a year or 2 and they did and ok job at my nails lady's where kinda mean and rude but I came back today and got my toes done by Kevin And he did amazing he was so nice got me for cheap and was just amazing no words for how he was, my toes also don't look bad. He explained a lot to me in prices and stuff I should and shouldn't get and helping me at a cheap option for what I wanted. I would also maybe try his wife I mean if he's this nice maybe she it too read more

I'm a little confused by all the negative reviews... I have been going to Phoenix Nails & Spa for a few years now. I have NEVER had an issue (Gel mani & pedi) and I think my daughter didn't like her acrylics like 1 time... Otherwise she loves them!! I love the staff here. They are very nice, very talented and always attempt to get you serviced promptly. read more

Phoenix Nails & Spa - Nail Salons Near Me - Goodyear, Arizona

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Awesome experience she took her time and even fixed a broken nail. Very polite and welcoming I will be back read more

Phoenix Nails & Spa - Nice and clean - Nail Salons Near Me - Goodyear, Arizona

Rude ass employees work here! I'm paying for your service not your attitude. Amy was on one today! Unbelievable behavior and unprofessional. I will be taking my business elsewhere. - no thank you read more

They half did my toes didn't remove all of the dead skins around my toes. He didn't scrub under my feet as well

Customer service is TERRIBLE!!! I went in today at 6:30 because on website the closing time says 7pm . I asked for a polish changed and she told me she could not do it because she needed to clean to start closing and no one else can help me because they all left . I do not recommend this place . This was my first and last visit read more

The audacity to charge me $15 and my eyebrows end up like this never going back! I was better off doing them myself at home. Now I have to color them in everyday until they grow back. read more

Phoenix Nails & Spa - Eyebrows - Nail Salons Near Me - Goodyear, Arizona

Phoenix nails that were chipped only after having done 8 days ago and I was disappointed from the start because I was expecting fake nails.and I wasn't expecting off the bat that dempand a minum 5 dollar tip .it's just not work it for me getting toes and nails done by Phoenix nails for a hundred for dollars and 8 days later my nails are chipped and my toes still feel rough like they were when I came in so it's definitely not worth the price or the Uber effort read more

Phoenix Nails & Spa - My chipped nails - Nail Salons Near Me - Goodyear, Arizona

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Ugh, over an hour of my life wasted and left with this lumpy bumpy mess. The tech and the manager both knew how disappointed I was but I'm pretty sure they don't care. Take some accountability, ask to make it right. Why would any salon want these hot messes walking out. Now to carve out another window of time to get them removed/fixed...somewhere else obviously. read more

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Okay so I went earlier today to get manicure and pedi + eyebrows.... The staff that did my mani&pedi were very friendly! All the staff was friendly, but the part that didn't sit well with me is when I went to the back room to get my eyebrows done, she didn't prep my eyebrows right and burned my skin!!!! She tried to play it cool and asked me what happened to my eyebrows... like if I knew! She showed me and honestly I didn't know what happened but when I got there I knew my eyebrows didn't look like that!!! So I went to my moms house and she told me they burned my skin!!! Like WHAT! I would not recommend read more

Phoenix Nails & Spa - Underneath my eyebrow there is a red line that almost looks like a scar but that's were she burned me and ripped my skin out! - Nail Salons Near Me - Goodyear, Arizona

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If i could give this place less than a 1 I would! I would also post a picture of what happened to me here..but it's disgusting! I got a pedicure the last weekend of February and it was not pleasant. A few days after, my big toe started to hurt. By the fourth day my toe had developed an infection! YES GIRL...an INFECTION! I'm still dealing with it till this day! Had to got to urgent care and everything! NEVER AGAIN will I step "foot" in this establishment. **Edited** Screw it, I'm posting the picture! read more

Phoenix Nails & Spa - Infection! Yes girl! - Nail Salons Near Me - Goodyear, Arizona

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2 of us went in for Spa pedicures. My girl was in such a rush she finished 10 minutes before my friend's pedicure. And I had even added callus remover service. I got home and my rough feet snagged on my carpet, horrible. I went back the next day and asked her to smooth out the rough spots. She spent a few minutes filing the obvious spots. She wouldn't even run her hands over my feet to find the rough spots. I had to go to another shop to get my foot smooth. read more

I have been a customer for over 14 years. I always get a mani/pedi and waxing. The quality of their products, service and experience has always been top notch. I switch between gel and dip for my manicures with a beautiful finish every time. Never an issue with waxing. The shop is clean and the tools are sanitized. I've never had a problem communicating what I want and I am received with a friendly welcome. I have recommended many friends and they have the same experience I have. I noticed some of the reviews comment negatively about the staff talking in their native language, who cares. If I want to have a conversation, I am spoken to in my native language. Overall, Phoenix Nails & Spa is a great place with great people. read more

I have no real complaints about my experience. I had a very nice man do my pedicure and he took his time. I was disappointed that we made an appointment and it took them way longer to start my boyfriend pedicure but he didnt mind. read more

Terrible this place is so dirty and unhygienic, the lady who did my nails reused both nail filers and did not even sanitize the tools, just put them right back in the same container as the clean ones were in. I wanted a soak off but all she did was over file my nails I asked for them to be buffed out but didn't get it then it's charged $15 very disappointed read more

I went there and horrible service. The lady was rude, didn't talk to me, was throwing my hands not being gentle at all. Very rushed and overall a very un welcoming experience. Nails came out very messy and rushed. read more

Phoenix Nails & Spa - Nail Salons Near Me - Goodyear, Arizona

I love the people who work here. I don't think I'll go anywhere else for my nails! I do gel nails and the deluxe pedicure and service is always great! read more

Phoenix Nails & Spa - Nail Salons Near Me - Goodyear, Arizona

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This is a horrible job I came in and had my nails done and 3 days later three of them fell off so when I came back and wanted them fix the way that I have them done and paid for the guy got mad at me then he puts the acrylic all off onto the side of the nail and they look all fat and thick The one luxury that I can afford to do and I pay for and it can't even be done right and then they get mad and talk about you in their language I wouldn't recommend this place for nothing and they charge way too much read more

Phoenix Nails & Spa - Nail Salons Near Me - Goodyear, Arizona

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This place is really nice and clean they always try their best to accommodate everyone. The vibe feels great! Best of all they do a great job :) read more

Phoenix Nails & Spa - Ombré - Nail Salons Near Me - Goodyear, Arizona

If I could give zero stars I would. I called, to see if they had any availability for a dip mani and pedi. Was told yes and to come right in. Within 5 minutes I was there, checked in and told to have a seat. Was moved to another chair with what was warm water set up for the pedi, and ordering me to take my socks off. Which is what I was going to do, however the chair was not even set up and didn't feel comfortable. No one bothered to set up, nothing which I'm fine waiting. However, 15 + minutes goes by and someone else checked in. She didn't have an appointment, had asked if they had availability for a pedi and they told her yes. They sat her down and immediately began working on her pedi. At this point, I had every right to be upset. Why tell someone yes they have availability only to have to wait a while? I could have stayed home till they actually had availability. At this point the water became cold from sitting there. I decided to take my business elsewhere with no services rendered, stating this as I decided to walk out. Honestly, there's better places to go, 2.5 miles down the street. If you're considering this place, don't. I decided to try a new place which I should have stuck to my gut. The reviews alone speak for themselves, despite trying to give them a chance. read more

Rude, she definitely acted like she didn't wanna be there. Barely touched my cuticles my 2 big toes she didn't even bother. Extremely crooked file job.. Half a$$ polish, Good grief find a better salon read more

Went to the salon paid $50 for dip nails they weren't done right they were flimsy by the time I got home two of the nails fell off I went and let the gentleman know and he literally told me you're the one that folded the nails I'm like they're not supposed to fold dips don't fold very upset do not want to give me my refund back just left. Very upset read more

Phoenix Nails & Spa - Nail Salons Near Me - Goodyear, Arizona

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Horrible nail salon , it's dirty and not clean at all. Just went in & I asked for pedicure & she left a ton of gel polish on my skin . Didn't even do anything to my feet , used dirty towels . I also got a gel manicure & she didn't even paint them correctly. I also took my daughter to get a kids manicure and pedicure, they didn't even paint them correctly I could have done it at home . And to top it off , they charge for SUPPLY !! ($2 fee) Never coming back!! read more

Went after work to begin the weekend, it was my first (and last) time there. They were good at seating me right away, I went for a mani pedi and they had me in and out in less than an hour. No I did not have two people working on my nails at once, the one guy did my gel nails and pedicure. They painted my toes as soon as they trimmed them, that means the massage was garbage, as a teacher I am on my feet all day and want a good foot massage, and I didn't even get that, I would not recommend unless you enjoy paying for an overpriced service read more

Gina is awesome!! She was extremely meticulous with my nails! I came for a fill after a coworker recommended them. I was apprehensive due to bad experiences with other places. I gave it a go because I was desperate. Needless to say, Gina won me over read more

My place to go. I've always gotten a really good service here and my favorite technicians are Gina and Hana. I get ingrown nails/dry skin because of the dry climate and they take the time to take care of my toes. read more