I've been coming here since they opened this location. I got my pedicure done and the lady kept Filling my skin. I told her in the moment it hurt and she kept on filling my skin. My toe was SWOLLEN for a few days and it burned so bad. So because my toe looks disgusting, I was afraid that I would get an infection and I went into the salon and showed them my toe and he just kept telling me to watch it for a few days and the pain should go away. I just left it utterly shock. They didn't offer any help, no sympathy, nothing. read more

Luxy Nail Bar - This is the sore I have from her filling my skin - Nail Salons Near Me - Goodyear, Arizona

I usually go to the other Q Nail Bar but they were busy and suggested I try their other location. So I was hopeful but left disappointed, Jason was rushing me the entire time and appeared annoyed when I picked colors that would not work for my "dark toe". I chose 3-4 colors and he refused to try them on or suggest something similar to the light pink shade that I wanted. I felt so anxious the entire time I was sitting in the chair there - what was supposed to be a relaxing experience turned out to be so stressful! I will not be going there again. The only reason I gave 2 starts is because the color I ended up with eventually grew on me- granted I chose that after 4-5 he rejected. Jason was getting annoyed by the amount of time it was taking to pick a color despite me telling him it was for an important event so I needed a specific color. I wish he would've just gone along with my chosen colors even if it wouldn't cover the dark toe. I let him know that my toe nail appeared lifted and if we could file it down or cut it, he said no it would ruin the shape. My toe broke from the left corner 2 weeks later. read more

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Ivy was very sweet. Did an amazing job will be coming back !! She payed attention to detail and was quick! read more

Luxy Nail Bar - Nail Salons Near Me - Goodyear, Arizona

I really liked this place but recently they have gotten on my nerves with messing up my eyebrows, to overpricing a basic manicure with a small design. Honestly don't recommend anymor. read more

Stopped by Friday around 3:49pm & I was worried they would be busy. Upon entering, we were able to get 2 pedicures right away. The salon was clean and looked really nicely set up. The 2 lady's working on our pedicures were so nice and they did a great job. They had disposable liners in each bowl & used new tools for us. It was a bit pricey though, 2 gel pedicures for $150, 1 w/ just 1 solid color & I got white french tips. read more

Vibe, wait time, I checked in before 6 people who were all sat before me, didn't make sense. The person I went with was almost finished with her service before I was even offered a chair. Even though I checked in before her too. Make it make sense, a pedi and mani require a bowl of water to soak. It's odd that I have been to this salon before and have 450 pts maybe not enough points to be considered a valued customer. Can I rate zero. read more

Amazing treatment! Worked us in within the hour of calling. First time for a side foot hot rock massage in a basic pedicure! My elderly mom's feet/nails were in terrible shape and they gently scrubbed, trimmed, filed and fixed her right up. We will return when in the area! read more

Luxy Nail Bar - Q Nail Barre - Nail Salons Near Me - Goodyear, Arizona

Super unhappy. The normal person I see was not available so they're giving somebody else when she actually had 10 minutes, and I had an ingrown toenail which she can get out in a second but the person who was waiting on me couldn't do it at all and all his kept saying was I can't help you and he didn't help at all. what you can do next time is take the time and care about the customer and go out of your way especially a customer has been going to you for five years. read more

First time here and this new business is off to a good start. They have a grand opening promo of 10% going on right now that will last till the end of the month. They have a high end design inside with beautiful chandeliers and marble looking flooring. The pedicure booths have a nice massage I love the relaxing pedicure. I felt so relaxed with the warm lavender neck pillow. The christmas songs and the christmas tree added a touch of festiveness. I got the relaxation spa pedicure and gel manicure! Everything was perfect from the massage to the polish removal. The process was seamless! I'll be back! read more

Luxy Nail Bar - Nail Salons Near Me - Goodyear, Arizona

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First time to this location. I like the decor; however, customers service was not good and the older lady nail tech created 3 wounds on my finger. Never going there again. read more

The salon looks very clean and nice. I like their sign in system. I went there to do my manicure and wax. It looked really busy. I decided not to wait for mani as it would be 20 minutes wait but we all know they say 20 minutes and in reality it turns into one hour. But I did the wax. I had to wait but it wasn't bad. The lady who did it followed my instructions and did an amazing job. Very happy! read more

As soon as we walked in the store we could smell the strong smell of nail polish remover. We got served immediately but we got a lady who spoke very little English. It was a pain to get the color I wanted and she kept mumbling stuff in Vietnamese. I'm fine with people speaking whatever language is easy for them but we could barely understand what she was saying. She did not let us get what wanted only what she wanted. She put lotions on our feet and it was soooo itchy. She cleaned me feet with a rag and the rag had brown stains. read more

Definitely my last time coming here. I try to support business in the community wherever I live . This is my third time coming and it's always a bad experience so that's it for me . Today instead of getting gel I decided to get regular polish and I noticed that it was coming out lumpy and the nail tech tells me that's because I got regular polish and if I gotten gel it would be smooth. I mean I thought by coming to the nail shop it's going to smooth gel or not . I hate to micromanage someone doing a service for me , I feel like it's rude but I'm literally doing it as I type . So far to remedy the problem, my nail tech removed the polish and buffed out the toe nails again . Let's see if this works . I still appreciate the service and will tip but this is my last time coming here read more

This nail shop opened up probably less than a year ago, I believe it is an extension of the original Q Nail bar, but just like the original it's very nice. I like this one more, I feel like it's smaller gets less busy and more calmer! Staff is nice, beautiful atmosphere, would highly recommend to anyone looking for a nail salon! read more

I was checked in by my daughter in law at 9 am when they opened while I was parking the car. I walked in and told the blonde lady dressed in tan shirt with long tan skirt that I was already checked in. She told me to have a seat. My daughter in law was already seated and being serviced. In the meantime she started working with a client 3 feet away from me. She was talking about how " these people" and her co - workers stress her out. Excuse me!?' "These people " are your pay check and pay your bills ! As I was waiting 1 client came in and was taken right away. After sitting for a total of 20 minutes I left! Don't worry " these people " will not be back to stress you out!! read more

The vibe is just what I needed. Very good techs and i like their point system. Definitely would recommend

New to the Goodyear area and first time visiting this place but honestly no complaints! They had me check in on a iPad and wash my hands before getting attend . Didn't wait very long ,probably less than 5 mins on a Friday. $55 for a basic French pedicure and French tip full set $55 as well. read more

Luxy Nail Bar - Paid $55 for a French tip basic pedicure and $55 for French tip full set - Nail Salons Near Me - Goodyear, Arizona

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My nails looked just as pictured! The edges are a bit messy on one finger on my other hand, but they overall look great. I got them for a winter formal and they are completely suited for the task. My technician, I believe her name was Lin, was very nice and checked in frequently to ensure I liked my nails. I got white chrome acrylics and spent about 50-60 dollars or so, the pricing is very reasonable. The results were very good based off what I paid. The salon itself has a great atmosphere and was very clean, and the staff were very welcoming and kind. I would come back again! read more

Luxy Nail Bar - Nail Salons Near Me - Goodyear, Arizona

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So far I've been satisfied with the services. The place is clean and welcoming. I can't remember who performed my first service, but Cindy serviced me the 2nd and 3rd time. read more

The staff is friendly and they have a lot of colors to choose from which is nice however I wouldn't bother making an appointment since it doesn't really mean much. I had an appointment today for a gel pedicure and fill manicure and arrived on time and waited 25 minutes only to be placed in a pedicure chair afterwards and then had to wait an additional twenty minutes for someone to start the pedicure. By that time the water was already cold. After the pedicure was finished they put me in a corner chair and told me to wait for a my manicure. It's been 30 minutes and I'm still waiting for it to be started. My issue is if you didn't have time to honor an appointment I made a week ago just mention that up front instead of having your clients waste hours to get nails done. read more

Went in for a pedicure which cost me $81. The woman rushed through it. Cuticles not cleaned good, the gel overlay looks horrible and uneven and the shape of the nails is uneven as well. For such a high price point you would expect a much better service. I will not be back and I do not recommend this place! read more

Great environment and friendly staff. First time here and love that they sanitize their tools between each customer. Will definitely be back. read more

The $45 pedicure I received looked extremely sloppy. I ended up going back and getting them fixed. They didn't even offer me an apology or a discount. I understand that I have short toe nails but this is very sloppy work. I would never recommend this place. read more

Luxy Nail Bar - This was the $45 gel pedi I got today. I went back to get it fixed and wasn't even offered an apology or discount. - Nail Salons Near Me - Goodyear, Arizona

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I got a full set and pedicure with Lin today, absolutely loved the work she did, I am so happy with my set and will definitely be returning. read more

Luxy Nail Bar - Nail Salons Near Me - Goodyear, Arizona

It was my first time at this location, I made an appointment and was waiting for about 30 minutes to be sat even though I had my appointment set, but other than that my nail technician Lin was amazing!! 10/10 recommend Lin. I had done dip nail with tip extension! Paid $50 plus tip read more

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Every time I come to this place the price go up?just for a dip was $60, and I took my old polish off myself, I didn't get any design and I ask her to cut my nails. So why was it higher then the last time. I think they charge how they feel that day read more

Just left the new location of Q Nails 2 , treated myself to mani , pedi with Anglina she came from the other location. Service was impeccable, the style is contemporary, Brite and up beat , and not so pretense and covered in pink that a man would feel uncortatable. It's light Brite white with brown and glod accents. Come bring a friend enjoy the up beat music and wonderful one on one service that only Q nails is well known and loved for. read more

Angel was upset that I didn't do her upsell and she rushed through the service. I shouldn't have to argue with somebody back and forth to get the service done. The only reason I didn't walk out was because I didn't have time to find another place. Won't be returning. read more

Nice enough place. Bright, clean, nice decor. Usually pretty busy...so even if you make an appointment during busy times you end up wanting; and essentially held hostage because they sit you in a pedicure chair with your feet in tepid water. I waited 40 minutes after my appointment time. read more

Review update: I was very happy with this place until today. When a customer wants something done in a certain way and they're paying The shop shouldn't argue with the customer. Tell the customer that they won't fix the nails They were unhappy with until they come in for their next appointment. I literally came in because the nails were all uneven. They were way too thick. And then words were put in my mouth saying that I wanted them to be thick when that wasn't the case and then arguing the whole time to fix them. If I'm a customer why are you arguing with me to fix them? I'm paying for service that you guys provide and if I'm paying for it, I want it done right and the way that I want it so with that being said, I will never return here and it's sad because I really did love this place but what I got today in the treatment I got was unacceptable so I will find somewhere else to go and never step foot in this place again. You don't treat your customers like that that's ridiculous and tell me that I didn't give you guys a bad. I praise you guys send a text message saying how did we do today if you're not gonna like what was said I didn't say anything bad I said that I was really happy with the Place just wasn't happy with the set of nails that I got this time. Unbelievable, never again. This is not customer service. And then the lady proceeded to get upset with me and tell me that I gave them a bad when all I said was I love this place and I don't know what happened this time, but I just wasn't satisfied with the nails and how thick and uneven they were. If you don't want somebody opinion, then don't send them a text message with a link asking how did u guys do only to get mad when you don't like when somebody says something negative. Sunny Was great enjoyed him doing my nails, but the way I was treated today and it's nothing against him. But the woman that I talk to today was very rude. Do better treat your paying un customers a little bit better than this. I'm so disappointed so very disappointed. I will share this review and I will tell anybody who's trying to go to QNB not to do it!!!! won't do business with a place that's gonna argue with a customer about their satisfaction and then try to deny fixing and correcting the problem!!! on top of that I paid $45 to get them done the first time for them to look like crap and then have to pay another $25 to them to get them fixed in two days 70 dollars total. Crappy customer service. You Lost my business, my moms business and my two daughters business!!! you don't treat loyal customers like crap!!!!!!! read more