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    PetSmart

    2.7 (45 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

    PetSmart Photos

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    Reviews With Photos

    Tracey L.

    Oh my, this PetSmart is so pretty and well-stocked. It's the first one I've ever been to with a Dog Park and a freezer for human drinks, like cola and water. I found all that I needed, like the scissors with the ballpoint to cut around the eyes and nose and the on-the-shoulder carrier in pink and in large. Lulu might be a Yorkie, but she's a big girl at 16 pounds. The store is a good size, and each aisle is well organized. I tell you, nothing was out of place. But more importantly, I was able to stock up on her food. Normally, I have to go to several stores because there's not enough, and I like to leave some food behind for the next person. But not here; I could get more than needed, and plenty was left for the next furbaby owner. The customer service was great; the salesperson asked me if she needed to read the label for me because I was squinting trying to see the tiny words... Lol.

    My dog before the haircut

    Last monday we took our puppy to the grooming service and we asked for the full haircut. He had long hair and we wanted something cute for his hair. When I was there I showed to the grooming lady the picture of what I want it, the classic yorkie hairstyle (the second picture). So, she took a picture of this picture and told me that she got it and if she had a question she will call me (She never called). When I went to picked him up... he was a totally different dog!! They couldnt explain me what happened and the groomer was not nice at all!! I want to clarify that my dog didnt have any hair knot!!! I brushed his hair just before the appointment to be sure and I told the lady in the front desk to touch him and be sure of that because I know that they make you pay extra if they find hair knot! I made the complain in the website and it have been almost a week and no one has contact me!!! This is not fair!!! I will not go back to these stores!!

    Choppy cut by Kendriona
    Gail G.

    I had been going to petsmart for years but will not be returning. I've had bad experiences the last few times and They are now charging a "handling fee" if your dog needs an "experienced groomer" to cut the hair. Kendriona cut my dogs hair; it is extremely choppy and uneven. Hair is longer in different places like she missed spots. Did not follow the notes at all. Overpriced. I wish Nakita still worked there, she cut my dog's hair so perfect.

    Beautiful Willow
    Alina J.

    I have let my beautiful pup willow stay here at the pup hotel ( i think) might have been banfield and she came back sad and upset and she starting going the bathroom inside the house. They treated her badly abs she smelled like pee, she was throwing up constantly and i'm wondering if they fed her!

    Now I'm Stressed.

    I did took my baby to this store for grooming and she came back so stressed shaking her head all day and with some red spots BTW I did pay 124.00$ for this ? Is awful to have some people in the business who don't love or appreciate what they're doing.!! I feel shamed because now I got to pay extra to get her recover.

    Andrea H.

    I've taken my oldest dog to this location for a few years and have never had problems until the past two times. I've had to take her back to get her nails, re-trimmed because it didn't even look like they trimmed her nails. Went in today with my oldest dog, who is nine and my youngest, who has one they would not do my one year old dog's nails, because he was too crazy said I needed to give him medicine before bringing him in. They did my nine year olds nails in less than five minutes. They are snagged and not all of her nails or even trimmed. I will not be taking my fur babies back to there. The only person that does a great job is Krystal.

    Ace
    Rachael R.

    I had my dog groomed by Emma today at Petsmart. She called to say my dog was rolling on the table and had snapped. These are highly unusual behaviors for my dog. I have watched him be groomed with no restraint on a table in the past and typically he is sweet and wants to please. Here is an explanation for his behaviors and why I will not go to Petsmart or, specifically, Emma, again: Petsmart dog grooming can be a stressful place for dogs. My dog is young and still learning to be groomed. Previously his groomer would put him in the carrier and allow him to adjust to his setting before working with him. I specified that I would like them to take their time. He was done in less than 2 hours. He rolled on the table because she was using too much restraint. Instead of trying verbal commands, she was trying to restrict his movement. If she had spoken to him, he would have listened. He snapped when she groomed his feet because dogs in the wild who had paw injuries could be in mortal danger. He felt threatened and she did not take the time through petting and speaking to relax him, putting him in a fight or flight situation. This was unnecessary. I hope this helps inform other dogs owners. I was also charged $100 for a botched groom job.

    groomer ruined baby Zena's shiny black coat. In for trim not chopped off to undercoat. Kristina did a horrible job
    Sylvia B.

    Petsmart groomer Kristina ruined my baby Zena's shiny black coat. In for a bath & trim not chop off all of her shiny black coat to her undercoat. In what world would anyone do that to a 2yr old husky/shepherd mix. Mgr, Nikta says blade used will take off more hair than I had been shown. I could care less about not paying. If I could give no stars I would. I've been to this place several times and never had this problem. I surprised no other groomers stopped her and said wait that's not right. I am never taking 2 dogs back to incompetence. Someone should trained better common sense to groomers and the groomer never even apologized for her mistake -no accountability.

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    My vet agrees that Christina, Angela and the other groomers who take care of my dog do a great job.

    Mentioned in 2 reviews

    Read more highlights

    PetSmart - pet_training - Updated June 2026

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