I will always recommend them!!! They treat our girls the best! They were so excited to see them…read moreagain today and they had a much needed spa day!! Downside - no bows or bandanas this time Thank you for treating them like family!

I do not recommend this grooming service. The groomer who handled my British Shorthair clearly did…read morenot know how to work with cats. My cat has been groomed many times before without any problems, yet here she was labeled "aggressive" -- a convenient excuse for poor handling. The groomer told me right away she would not be drying my cat fully, even before she supposedly discovered any "aggression." In the end, my cat was returned to me soaking wet and not brushed out -- an unprofessional and incomplete service. To charge full price for a job rushed through in about 30 minutes, and then blame the cat, is unacceptable. If this company insists on claiming animals are aggressive, perhaps they should install cameras in their vans to back up those claims. As it stands, this was substandard work, full of excuses, and not what you'd expect from a professional groomer.

Took our fur baby for her first time visit to get her nails…read moretrimmed. The welcoming hospitality and quick service with a satisfying mani-pedi for my baby made our experience worth coming back. This will be our spot when services are needed. Thank you!

Nails were just tipped, not cut. Ear hair wasn't pulled. Face was almost untouched. Body cut was…read moreway longer than I requested. Groomer was not familiar with grooming a Yorkshire Terrier.

Why 5 stars? Because our grooming experience was great…read more --- --- --- We just moved to the area and fortunately, Woof Gang just updated up in our new neighborhood. One thing that we definitely needed to find here was a new dog groomer, as our golden retriever needs several spa days every year. Something important with a dog groomer is proximity to your home. That's really important with any business, I suppose. But a groomer requires two round trip drives with pick-up and drop-off. It appears that the next closest groomer is at least 20 minutes away, which means an hour and 20 minutes of commuting. So even though it seems strange because we have another Woof Gang not too far away, I am selfishly very happy that they opened up here. But Woodforest is a hug neighborhood, so I'm sure there are many others who are also grateful. In Tampa, we tried to take our dog to a Woof Gang that opened near our old house, but to be honest, we were not a big fan of the haircut he got. But we know that every groomer is different and that our Tampa grooming experience is not an indictment of all Woof Gang's around the globe. It turned out, his haircut looked pretty much identical to the place we just to take him in Tampa and was virtually the same price. So after one visit, I think we've found our permanent groomer!

Thank you so much for Woof Gang bakery! Sydney had a great 2nd birthday. Thank you for the yummy…read moretreats, Ginger and her crew are wonderful.

This is my 3rd or 4th time at Jenny Sue's and everyone there is amazing! Makayla did my grooming…read moreand it was the best cut ever! Highly recommend!

I usually never have an issue bringing my dogs here for grooming, which is why this experience was…read moreso disappointing. I picked up my dogs on Friday, and when I finally got a closer look at my fluffy corgi, I noticed she looked almost like my standard corgi. A significant amount of her fur had been cut from her butt, legs, and mane area. Normally, when I drop my dogs off, staff ask what type of grooming or cut I want. This time, no one asked, so I assumed they would follow the usual grooming notes they keep on file for my dogs. I was rushing to pick them up before closing and had to get back on the highway, so I didn't notice the haircut until I reached my destination. The before-and-after difference was very noticeable, and not only did I notice it, but several other people commented on how short her fur had been cut. What upset me most was the lack of communication. No one contacted me to confirm cutting off that much hair, and I didn't receive a call or text before the grooming was done. When I called and asked who groomed her, the manager told me it was the same groomer who usually works on my dogs and said she didn't know why the cut was done this way. At the same time, she mentioned seeing my dog on the grooming table and noticing she wasn't fixed yet and had already gone to daycare without anyone realizing--again, without any confirmation or communication with me. I've been a loyal customer and consistently leave 20% or higher tips because I appreciate good service. Unfortunately, this situation didn't feel like it was handled with genuine accountability or concern for what happened. I'm very disappointed with this experience. I trusted that my dogs' grooming history and preferences would be followed or, at the very least, confirmed with me beforehand. Sadly, this experience makes me feel like I may need to find another place for grooming.

We took our boy Maltese here we got him groomed ,cut his nails ,teeth cleaned ,and got a bath. He…read morelooked so cute!

Trish did an awesome job grooming our Cocker Spaniel. Rosie was happy whe we picked her up. Great…read morecustomer service. We'll come back again.

They are always great with the grooming of our pet. Affordable and conveniently located.read more

They are very sweet and do a great job with my two dogs, one is senior with weak legs and they're…read morevery gentle with her. They are the only place that has given my long hair dog a great look, I've tried about 6 places total.

Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Brenda is amazing and excellent at grooming each dog as if they were her own…read more We have been going there about 6 years and have never Been disappointed

So happy with the way my boys were treated at Bark Ave! If you are looking for a groomer, this is…read moreit! Brenda and her staff care for your dogs the way you would. Today was our first visit and we will be back. Love that the dogs aren't put into kennels and they all get to hang out with each other in comfy beds. Thank you!

Tracy was great with my senior cat, Flurry, who needed a full body shave due to medical conditions…read more She came right to my home and held Flurry in her lap - the least stressful way to get the shave she needed. She was gentle and kind with Flurry and helpful and responsive with me. Highly recommend this service to anyone who needs a low-stress way to get their cats groomed.

At home grooming service! Great! She degreased him, washed him and helped get the mats off of him…read moreas well as blow dried and cut nails. He looks great and is deshed! She was very nice and was able to handle my cat well! Priced very well too!

we had used this groomer previously but they did not show up for our appointment... gate locked so…read morewe could not get in. their phone was shut off but they NEVER even bothered to contact us. Buyer BEWARE. Trust is huge and they failed. Cant believe they are in business....

Maple is a 14 year old Springer and I love how patient and caring you both are to her. She has a…read morehard time standing for the whole groom and you work with her rolling her and not forcing her to stand. I truly appreciate it and so does Maple. It is a lot for her to get groomed at this age.