I will always recommend them!!! They treat our girls the best! They were so excited to see them…read moreagain today and they had a much needed spa day!! Downside - no bows or bandanas this time Thank you for treating them like family!

I do not recommend this grooming service. The groomer who handled my British Shorthair clearly did…read morenot know how to work with cats. My cat has been groomed many times before without any problems, yet here she was labeled "aggressive" -- a convenient excuse for poor handling. The groomer told me right away she would not be drying my cat fully, even before she supposedly discovered any "aggression." In the end, my cat was returned to me soaking wet and not brushed out -- an unprofessional and incomplete service. To charge full price for a job rushed through in about 30 minutes, and then blame the cat, is unacceptable. If this company insists on claiming animals are aggressive, perhaps they should install cameras in their vans to back up those claims. As it stands, this was substandard work, full of excuses, and not what you'd expect from a professional groomer.

Amazing with our herd. Always happy with the care they take and the results!! Totally recommend!read more

Took our fur baby for her first time visit to get her nails…read moretrimmed. The welcoming hospitality and quick service with a satisfying mani-pedi for my baby made our experience worth coming back. This will be our spot when services are needed. Thank you!

Why 5 stars? Because our grooming experience was great…read more --- --- --- We just moved to the area and fortunately, Woof Gang just updated up in our new neighborhood. One thing that we definitely needed to find here was a new dog groomer, as our golden retriever needs several spa days every year. Something important with a dog groomer is proximity to your home. That's really important with any business, I suppose. But a groomer requires two round trip drives with pick-up and drop-off. It appears that the next closest groomer is at least 20 minutes away, which means an hour and 20 minutes of commuting. So even though it seems strange because we have another Woof Gang not too far away, I am selfishly very happy that they opened up here. But Woodforest is a hug neighborhood, so I'm sure there are many others who are also grateful. In Tampa, we tried to take our dog to a Woof Gang that opened near our old house, but to be honest, we were not a big fan of the haircut he got. But we know that every groomer is different and that our Tampa grooming experience is not an indictment of all Woof Gang's around the globe. It turned out, his haircut looked pretty much identical to the place we just to take him in Tampa and was virtually the same price. So after one visit, I think we've found our permanent groomer!

Thank you so much for Woof Gang bakery! Sydney had a great 2nd birthday. Thank you for the yummy…read moretreats, Ginger and her crew are wonderful.

We got Cedric from a rescue a week ago and wanted to have him groomed so he would feel fresh and…read morecomfortable for summer. The employees at the front desk were so sweet and patient. His groomer talked with me and answered all my questions and went over what we wanted. Then they spoke sweetly to him as they took him back to the grooming area. Also the office area and parking lot and house was SO clean and smelled good too. I could tell they wanted the pet's mommies and daddies to enjoy the experience too. We will definitely be returning! This is one impressed fur-baby's mommy!

We have been taking our Bernie Doodle to Jenny Sue for over a year. Yesterday when we dropped him…read moreoff he was fine. When we picked him up the groomer told my wife he had a little cut and that it was already growing back and that the clipped it off. He had a limp by the time we got home he was lethargic and he could hardly stand. Turns out his paw pad outer layer of skin is missing. Don't know what happened but we drive over a hour to them to get him groomed. Or at least we used to. Henry Dunbar

We took our boy Maltese here we got him groomed ,cut his nails ,teeth cleaned ,and got a bath. He…read morelooked so cute!

Trish did an awesome job grooming our Cocker Spaniel. Rosie was happy whe we picked her up. Great…read morecustomer service. We'll come back again.

I take my Yorkie to K-9 Designs and he's always groomed perfectly! They put a cute tie around his…read moreneck every time, too. He's happy and likes them, I know he's treated very well.

Something doesn't feel right about this place. I initially dropped my dog off here, then came back…read moreto get him 30 minutes later. The initial impression made me question if these are professionally trained dog groomers, or just people who decided to open a business. The location is the corner, and shop window are tinted super dark. The equipment and set up looked like stuff you can get off amazon. The gentleman had an indifferent demeanor, and later wasn't friendly once I came to get my dog. I found another place elsewhere that was more established.

My dog Chosen loves it here and they love him. I always feel super comfortable leaving him for…read moretrips or daycare! Great staff and a lot of land for the dogs to run around on.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

I was trained here, and miss them every day. This is how grooming is supposed to be. I've yet to…read morefind another shop that encompasses the dog psychology, the attention to detail, and the warm welcoming atmosphere. This is the best grooming shop in the world. Brenda is the best!

Brenda is amazing and excellent at grooming each dog as if they were her own…read more We have been going there about 6 years and have never Been disappointed

Tracy was great with my senior cat, Flurry, who needed a full body shave due to medical conditions…read more She came right to my home and held Flurry in her lap - the least stressful way to get the shave she needed. She was gentle and kind with Flurry and helpful and responsive with me. Highly recommend this service to anyone who needs a low-stress way to get their cats groomed.

At home grooming service! Great! She degreased him, washed him and helped get the mats off of him…read moreas well as blow dried and cut nails. He looks great and is deshed! She was very nice and was able to handle my cat well! Priced very well too!

A nice new groomer in the area is what was needed. So glad she was available and did a wonderful…read morejob on our little scruffy scruffer. Gidget was a mess. As you can see the before and after photos, Polly worked miracles on her. Polly's salon was very nice and new. You can see her whole operation as you walk in, so can see you fur babe getting treated with great care. Thanks Polly's Pooches!

we had used this groomer previously but they did not show up for our appointment... gate locked so…read morewe could not get in. their phone was shut off but they NEVER even bothered to contact us. Buyer BEWARE. Trust is huge and they failed. Cant believe they are in business....