Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Wow! I feel the need to update my review after Hurrican Beryl. I happened to be out of town during…read morethe storm, luckily. Exceptional care of pets as always. When I was one of the lucky ones that went several days without power, Crystal jumped in with extra visits, no problem. GUYS...She even cleaned out my fridge and freezer of spoiled food! YOU READ THAT RIGHT! Voluntarily, she got rid of perishables that were going to be a problem. Good thing, I didn't get power back for another 5 days! What a mess I would've had. She also improvised extra water for the cats through the outage and made everything work for the well being of everyone (physical for cats and mentally for me!). I am lucky to have found Crystal when I moved to Houston 4 years ago, would not hesitate to recommend to anyone!

This is my experience with Crystal's Cozy pets…read more My family and I have used Crystal's Cozy Pets for the last two years. We have had various animals that they have watched through out the years but most recently we have a 7 year old German Shepherd and a 7 month old Lab plus a kitten and two cats. Our sitter has been Hailey. In the beginning, everything was great! We would leave on a 10 day road trip and Hailey would come 4 times a day to take of the animals and we would get updates on the animals plus pictures. After some time, we started getting complaints about our dog Leo, the German Shepherd. That he was jumping on Hailey and causing scratches on her back. After that trip, I asked the owner, Crystal, if they could can still handle Leo and the verified "yes" that he was no problem. As time went on, we got Oso, a lab puppy. We just left on another 10 day road trip and received nothing but complaints and nagging about Oso almost every time Hailey went to our home. She complained so much about him, my husband and I stop replying to her messages. She accused my Oso of nipping and bitting her, which he has never done with me or my kids. I have video footage of her yelling at him and being aggressive towards him because once again, I have a 7 month puppy that will jump on her. Which 7 month old puppies will do! Hailey literally complained about almost everything about Oso. Aren't you a dog sitter? You are supposed to love animals but we definitely do not feel the love for our animals at all during this trip. Hailey is not qualified or has the the patience to deal with puppies or big dogs. 7 days into our trip, we are literally thousands of miles away and Crystal, the owner, calls us to say they no longer can take care of Oso and we need to come home! Or find another arrangement of care for him while we are still on the other side of the country! Are you kidding me?!? Thankfully, we found a lovely young man that was able to do it and he has been wonderful and says Oso is a wonderful puppy and has no issues with him! WOW! What a difference! Thankfully, since our family trip was intentionally ruined with Hailey and her complaints, we finally got to relax our last two days with the help with our new dog sitter, Junior! Honestly, we were not going to book with Crystal's Cozy Pets this trip, but wanted to give them another try. Boy, I should have listened to my gut. When you on vacation, you should be confident that you leave your pets in the hands of someone that will love and take care of them like you would and in all honesty, I don't feel like CCP's can do that.

I brought my kitten in to get a lion cut, and the groomer was so nice. She took him tight away and…read morewas efficient in cutting his hair. I was in and out fast and left with a cute little lion kitty. I will definitely be back to have him groomed!

I LOVE WOODLANDS DOGGIE VILLAGE! I can't say enough good things about Woodlands Doggie Village! I…read morehave lived in The Woodlands for 4 years and came here because of a recommendation I got from my neighbor. I gave them a try and I have never gone anywhere else. Sushi, my labradoodle, loves it here. Every time she is going to stay here, I always tell her she's going to see her "friends" and she goes CRAZY! The staff here are all wonderful and always accommodating. They have been absolutely amazing!!!! We travel a lot and I have to board her often. Because we only have her, she loves all the other dogs and loves to socialize. I never worry about her when I'm gone and she's always happy to go back. We are moving away in a month and I'm so sad to leave. Sushi will miss her friends greatly!

Carole and her staff are nothing short of fabulous. Her attention to pets is no comparison to…read moreanyone I know, as is there communication.

We recently met with Carole and Jessie about watching our dog while we were on vacation. Our pup…read morerecently had surgery and was restricted to what she could do. They were AMAZING from start to finish. The initial interview was thorough and you could tell that they both love animals so much. We used the Time To Pet app to keep connected while we were gone. Jessie posted an update after every visit (four times a day!) PLUS she sent 10-12 pictures and video. She also checked all the doors and turned on/off lights, brought in our trash cans, etc. Honestly, the went above and beyond! We will definitely use them again!

My regular cat sitter was busy so I had to look for a new one. I'm so glad I found Pam. I liked her…read moreimmediately. She was so professional but also very good with my kitties. She sent me pictures every day so I knew they were ok and made my time away less worrisome. I highly recommend her.

It's not easy to leave your furry family member with someone else when you're away on vacation, but…read morewe have to say that we're SO HAPPY to have found Pam! Our cat is very attached to us and doesn't like strangers at all, but he became friends with Pam right off the bat - we couldn't believe it! It was extremely reassuring to see the bond they developed and it gave us such peace of mind while we were 3,000 miles away. From the very beginning, Pam stood out to us because her main concern and #1 priority is the well-being of the pet(s). She takes great care to ask about their likes and dislikes, personality, food preferences, health, etc. and we can say from personal experience that Pam will treat your pet(s) as if they were her own - with much love, care, and respect. Never did we feel that her attention was elsewhere. And our sweet cat loved the twice-a-day visits. Pam took such good care of him, including feeding (with some very specific instructions!) brushing, hang-out time, and litter box cleanings. He was in good hands and we couldn't be more grateful. Pam texted us daily to give us updates and send us pictures, and we appreciated that so much. We will absolutely recommend Pam to anyone who is in need of a pet sitter! Hands down the best experience for us and our sweet cat. Thank you, Pam!

Our pup Mollie LOVES coming here. She sprints inside for her stays... she often attends anywhere…read morefrom 2-5 nights at a time. The staff is extremely friendly, professional and welcoming. We love seeing our video updates and how sweet they talk to her. The booking process is easy and prices are fair. I 1000% recommend this facility!

I ended up not using their services as my plans changed, but the customer service during the…read morebooking process was phenomenal. I have never booked a resort for my animals before and was definitely nervous so I went there after booking to get a tour of the facilities. After speaking with the staff and asking a ton of questions I really felt comfortable like each animal that comes in will be treated like they are one of their own. Will for sure use them in the future

Jen took great care of my two dogs while I was out of town. She sent pictures of my tired , happy…read moredogs everyday! I was a pleasure to work with them ! Highly recommended!

I cannot even tell you how happy we are with Elizabeth and her awesome services! First of all she…read morecame very highly recommended from a very good friend of ours. Elizabeth is so over qualified to do what she does it's not funny. We hired her because we were moving out of country and were keeping our two male cats in our house back in Katy, Texas. We have an automatic feeder so Elizabeth comes every couple of days to clean the litter and refill the auto feeder and auto waterer. She also administers their monthly flea meds. She has an awesome app where she records the visits and leaves pictures. We are so very happy with her and count on her so much. We trust her with everything...our fur babies...our home...our access codes...everything and she is so reliable. Thank you so much Elizabeth you are awesome!