Sesame chicken and potstickers. An order that should not be hard to screw up.
I ordered it five days earlier and it wasn't amazing, but it was good. And I didn't have a problem.
But five days later I ordered it again. But sadly, it was extremely disappointing. And around $33. For two nights of food if it was fine that would've been tolerable although still highway robbery when compared to going into a little Chinese place on the street in New York City and being able to get the same meal for a little over 10 or maybe now $15
I'm still grateful that someone came out during the cold rain on the Chicago cold early evenings, but still. And if Karma is true, this is all some thing coming back to me from my past where I feel to serve people in a really satisfactory way.
This is more perhaps a cautionary tale about ordering via Yelp who's partnered with Grubhub, because neither of them will take responsibility. Best thing to do in the future is to call up the restaurant and ask them to deliver it. Lesson learned I hope.
The food was not as good as Yummy Yummy Asian bistro (which was not taking delivery at the time because of the weather probably),
Unfortunately the worst part was they completely ignored my delivery instructions, which included the apartment being on the rear side of the building and to call me when they showed up with the order.
They never called me, and on the Yelp app I discovered the food had been left out on the porch in front of a different apartment in the cold rain for over 15 minutes. And neither Yelp nor GrubHub will compensate me for the order. I'm sure some other food and delivery service is wonderful, but unfortunately I had that very bad experience.
And no one has bothered to try to compensate me for ignoring the delivery instructions, and compensate me for overpriced food when you take into account it was cold and wet and the sauce had dried up, so it was hard to get down. I had to use a lot of soy sauce. Even then it was a lot of money. Between the tax and the delivery fees and the tip as well as their slightly more expensive price range in general, and I would've been so much better off going to Panda Express.
I tried contacting The customer service number on the Yelp app which forward me to GrubHub who they've partnered with since 2018. And the customer service agent said there's nothing they could do but they would give me a five dollar credit towards my next order. Well tonight I just tried to make another order, and there was no such credit in my Grubhub account, and Yelp doesn't have direct customer service it seems, and GrubHub apologized over and over but they did nothing beyond mere words.
I would be very grateful for the restaurant to contact me and offer a partial refund for my order. If they do, I will leave an updated deeply appreciative and more positive review.
I have a leftover portion the next night or two afterwards, which after microwaving it and using soy sauce, somehow managed to taste a little bit better, but it was awfully expensive for that kind of experience in the first night that it was fresh, it was already not fresh because it was left out in the cold and it was a real treat for me to get this and unfortunately it was a treat gone wrong, and disappointing.
I hope to hear back from someone about this in the future. And if so, I will update the review.
Maybe the orange chicken is better. read more