Staff are friendly and my drink came out cool! Lots of seating and it looks like most of the tables by the wall are accessible to a plug if you need to study or get some work done. Some of the tables could use a good wiping down but over all pretty clean! It seems like a busy location. There's street parking and a lot. I got the ice green tea. I asked what kind of sweeteners they had and he recommended a grapefruit which was delicious! Happy I took the cashier's suggestion. read more

Peet's Coffee - Coffee & Tea Near Me - Hayward, California

The service is pretty quickly here, which is great for when I'm on the go. The staff is friendly. There is some seating and tables. The store is well maintained. Parking is usually not a problem. Favorite drink to get is a matcha latte, which they make well and love the unsweetened option. read more

It was crowded but 20 minutes for a small latte on a Saturday. Gave up and left so I would not be late for my date ....hope someone enjoys the small latte on the counter. $6 bucks for nothing (even added a tip) Must be the slowest barista ever ...steaming milk between every shot - really? Even after asked about my drink it took another eon and never showed up. Wrong job kiddo read more

Located off the mission in Hayward, corner shop, next door to Comerica bank. Plenty of outdoor parking. Not many Peet's around so it's special when you find one. as they are not overly saturated like the other coffee shop. - Peet's is more stronger coffee to me Today was a Complimentary gift of a small mocha mousse if you are an app member so I took advantage of this offer and drove to the next city over to claim it and was very pleased. read more

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Nikirah is such an AMAZING employee. It is always such a pleasure to see her at work and she is so very kind! Made my experience 100 times better. read more

Peet's Coffee - Chocolate croissant - Coffee & Tea Near Me - Hayward, California

Love the ube dream top, first timer and added extra. It was amazinggg and I thought sweetness was just right bc of light syrup and light ice. Service was quick and amazing. read more

Peet's Coffee - Iced Vanilla Latte with Ube Dream Top - Coffee & Tea Near Me - Hayward, California

Rude and slow service. No real reason to go here over the 4 other coffee shops within 3 blocks of this place.

So I walked here for a K-pop vending event. First of all I have to say I love Peet's coffee, more than Starbucks, because it tastes better and the customer service is always better! I don't live near one, so whenever I get the chance to grab an iced coffee from a Peet's location I do. I really enjoyed my experience today, the service was top notch, the staff were super friendly and super chill! Thanks for treating me so well! Drink: 20/10 Service: 20:10 Overall: 20/10 read more

Loved all the yummy baked goods on display they have!!! Around 2.20pm today I was in this store and loved the vibe of the cashier named David!!! Super helpful and gave me a few options about their new sparkling drinks. Loved the grapefruit flavored one and the passion fruit flavored drinks,super refreshing in a hot day read more

Peet's Coffee - Passion fruit drink - Coffee & Tea Near Me - Hayward, California

5 star customer service. Knowledgeable, creative, polite, professional. My ice blended coffee is perfectly balanced. Thank you Peet's Hayward team. read more

Newly remodeled. Different atmosphere. Looks like more seating and probably better sources for higher volume. Same great coffee

This probably my 3rd time coming here and it's been a long long time. I'm enticed with their breakfast warm sandwiches and I like to try them that's why we ventured here. The service was fast our orders came right away. Ambiance well there's a lot of people sitting and enjoying what they're doing we were able to find a table. However was so disappointed the floor was dirty trash on the floor, I seen extra staff when the door swing at their office and although we sat here and finish our food nobody went to clean such a big discouraging to see. Again it's been awhile since I been here and maybe their just had a busy morning but definitely I'll think if I want to visit again. read more

Service is great and kind people ! Coffee was very good ! - They did a pour over for me. Ambiance was decent as you are i. Hayward downtown DO NOT buy their pastries as If you have sensitive stomach - If your stomach can handle any food then you are OK ... I just revived after 30 hours of fasting to detox the re-roasted almond croissant with butter I ate there .... I must say ... It was horrifying pain - read more

Had their new pineapple black tea, got home had nasty diarrhea all day, tea was already smelling funny and it proved this place their hygiene is a problem, you walk in the place smells like mold, coffee should not be sour which is often their coffee all day, probably the cleanliness of the baristas so had a lot of bacterias in their drinks, sometimes the baristas smelly, so this place deserves their bad rating.. Peets is not like it used to be anymore, they no longer have their store in Berkeley, I would suggest a blue bottle open here instead of Peets if Hayward want to make their downtown into a vibe because this place is def outdated no silicone valley ppl will ever come here..so old and crummy read more

Coffee is always good here! Definitely recommend this place if you want a quick cup of coffee.

2024 Update After a long 3 month recovery outside my home (care facility for medical issues) I decided to try the Door Dash option to have our drinks delivered. My husband had the Cafe Au Lait and I had the Tropical Berry Green Tea Shaker drink at breakfast time. My husband loved his coffee and I especially loved the Berry drink. Everything was packed well inside a bag for delivery. Once the tea was gone, I still had ice left over and there were strawberry slices inside. So I tried an experiment. I took a small Fanta Pina soft drink (they make small bottles comparable to the size of a can of Coke) poured it in the empty cup and the strawberry slices enhanced the flavor of the pineapple Fanta. Overall everything was well handled and arrived quick. read more

I'm shook, I had to write this review right away. Customer service is the reason why we don't make our coffees at home. They nailed it here Donte is 10 out of 10!!!!!! Super friendly, and his timing is impeccable. No one has ever asked me if I wanted my personal cup washed before. I was shook, I will be coming on a frequent basis. Thank you. read more

Peet's Coffee - a view of a coffee shop - Coffee & Tea Near Me - Hayward, California

If I could give 10 stars I would. I work down the street and if I'm not in a crunch for time I'll literally wait in line just to get more FaceTime with the staff here. They're all so kind and attentive and you can tell they're just the coolest people on planet earth. I'm kinda weird and love condensed milk, and when I ask for extra, they BALL out on it. It took me 38 years to become a Peets person, and because of this staff I'll be a Peet's person FOREVER. read more

I just need a break to get fresh air on Sat morning , and I stopped by my favorite coffee shop to have a coffee there . All of the staff inside were very nice , provided fast services to every customers . Tons of tables available there with power outlets all around , had a good short break there before head out for video shot . Happy Saturday read more

Peet's Coffee - Coffee & Tea Near Me - Hayward, California

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The service today was awful, Guy name Dom not the right person to greet people, end up leaving the store without a coffee, his rudeness and bad attitude, followed by sarcasm, customers don't need this behavior, when I m at Peet's to enjoy a cup o Joe not to be mistreated. read more

The Peet's Coffee at this location is staffed with employees who treat you with nice and efficient service. The person taking our order was cordial and patient while we told him what we wanted. I was able to use my Peet's app to pay for my order. Our drinks were made to our liking and the breakfast sandwiches were warm and tasty. This coffee shop is located in the corner of the parking lot near Lucky's. I noticed how the staff works together as a team to keep this Peet's running smoothly. read more

Peet's Coffee - Menu - Coffee & Tea Near Me - Hayward, California

A lot of new staff, not as good as the old staff. Especially mia very rude. I ordered a coffee and she's still gave me problems on the bathroom code. How ridiculous?Too bad they can't get better help read more

I ordered 2 almond croissants and they were burnt and hard. What a careless mistake. Peet's coffee is now disgusting and I will no longer be ordering from there. They're giving away old food for money. Money Hungry Peet's read more

Service: was great! Got our drinks quickly and they were super sweet Cleanliness: not great, every table was dirty with trash or spills Drinks: matcha oat milk latte with jelly, surprisingly delicious! Try this!! Also got my fav which is a strawberry lemon black tea shaker, they made this very well too! Overall, the vibes were great. read more

Peet's Coffee - Coffee & Tea Near Me - Hayward, California

846-880 B St. is a single commercial building. all of it's tenants are still operating. this may be the strong local roots these businesses have and the strength of financial institutions and large chains. tenants eats service -marley's treats Coamerica (bank) -peet's coffee bank & gold east bay (barber) compared with many commercial properties who have have tenants, this building has done great! read more

Peet's Coffee - Rest of building. - Coffee & Tea Near Me - Hayward, California

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I love this Peet's location, the workers are so good at their job, especially the blonde girl, I think her name is Sara, excellent customer service and attentiveness, they make me feel at home! I would definitely tip them when you go they deserve it. read more

Hubby and I was coming back from errands, and decided to stop by Peet's to get something to eat and drink. I got the strawberry lemon black tea shaker, hubby got their black tea, as well as the chicken chorizo flatbread and the turkey sausage breakfast burrito. Everybody there was really nice. The drink I had was good, but hubby did not enjoy his. He was a bit disappointed. The food was good, something quick to fill our stomachs before going back home to do some baking and having dinner after. I usually like their shakers and have no problems, but it varies from location to location and who makes the drinks. I get a hit or miss with my drinks sometimes, but overall I enjoy it. The white chocolate mocha is my favorite, but since it was a warm day, I usually get a tea. read more

A newly remodeled coffee shop. A nice amount of seating . A cheery coffee spot. Great place to meet someone or work. Walkable from bart and close to shopping. A nice big parking lot. Great menu and terrific pastries. read more

I was hoping to support a small business by having some coffee across the street, but they were closed so I stopped by Peet's. I ordered my go to drink, which is the black tie, which is cold brew with condensed milk and half and half. Pros: -staff is friendly and greeted us immediately when we walked in -there are distance markers on the ground - quick service Cons: -n/a Other: -get the app if you don't have it already read more

As usual I ordered a matcha latte. Not too long ago there was a new menu with sugar jelly toppings Very cool addition , but in the beginning they didn't offer bigger straws for these jelly's and they always stuck but now No more sucking-stucking on those jelly beans )) read more

Peet's Coffee - Brown sugar matcha - Coffee & Tea Near Me - Hayward, California

This place is still Horrible . The date is 9.23, 2023. The outside is dirty trash everywhere. And the shift leader here is very argumentative and condescending. She needs to go back learn washroom, basic customer service. read more

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I love this Pete's Coffee! I've always been a loyal fan (sorry, Starbucks), and make a point to stop by here when I have to go downtown for the Post Office or other errands. But it's the employees that make me smile, always have something positive and happy to share, welcome me back like they missed me (always makes me laugh) and wave goodbye. I have a great time, even if it's just for a few minutes and it can be a game changer! Of course there's the coffee, which is always perfect, always amazing and always delicious. Just the pick me up I need. I highly recommend stopping by and getting some coffee. Or just a smile for the day. read more

This is my favorite Peet's to visit. The lines can get pretty long (depending on what time you go) but they get through them fairly quickly. Baristas are friendly and knowledgeable, which helps when I decide to step out my comfort zone. Today I had the Assam Golden Tip Black Tea read more

Peet's Coffee - Coffee & Tea Near Me - Hayward, California

Walked in Thursday morning straight to the register and the cashier says she taking her break to her xo worker and leaves. While understand individuals need to take their break bit can you at least say someone will be right with you shortly or something. I waited a minute and no one communicated with me so I left. I'll take my business elsewhere. Terrible customer service. read more

Not a big coffee drinker but had to pick up a 12-cup family jug for a meeting. I pre-ordered via the web and it wasn't quite ready at the desired time but they were working on it. The tall plastic cup of cream was an accident waiting to happen if I transported it in my car. I asked the gent if he could wrap it in saranwrap and he did a good job. No spill! It made it to the office across the San Mateo Bride without an issue. Review #16 of 100 for 2021 read more

I've been going here for years and customer service has been consistent! Parking can be challenging when lot is full; Safeway is in the same lot. It is best to have someone do a quick run to the store while double parked! read more

This has very quickly become my favorite coffee shop in town. I really like her Pete's has a rewards system set up, where you can check in using the app but you're not forced to save a specific a credit card to your app. This is nice for people who want to pay with cash, gift cards, or different credit cards. In my case, I have different credit cards I like to use to redeem points on all my cards, so it's nice that I can choose to pay however I want at a pizza location and simply scan my QR code to check in. I've always loved the coffee at Pete's, and this location is no exception. They recently remodeled and took out the giant booths, and have replaced them with a bunch of tables. This created so much more seating which is awesome if you want to come here to work or study. I love that this location separates the seating area from the order and pick up area. So those sitting down don't have to worry about foot traffic, distractions, or spilling while they're trying to focus. Everyone paying and picking up their order is on the other side of the coffee shop, super convenient! read more

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I've been a Peet's customer for decades. This one Peet's in Hayward downtown is one of the worst. I didn't want to give up on them but the coffee is not consistent. Sometimes the coffee is not even hot it's only warm. The pastries are also stale. Not sure what's going with one location. The manager is great though and very attentive. That's the only one good thing about this place. read more

Recommend the Havana with a few extra shots. Very Good coffee. Better than the other coffee shops.

First time here as i usually get my Peet's coffee fix where i work. Not too busy and efficiently run....staff seems pretty welcoming and friendly...no issue with wait before 9am on a weekend. Latte was nicely done and staff let you know when your drink is coming up which i appreciate. Also i see staff regularly cleaning the sugar, milk, napkin station and tables clean. Overall, good addition to Downtown Hayward and convenient to the Farmer's Market on Saturdays....worth a weekend visit for me! Parking in the Lucky's lots read more

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