Late review. My last visit here was the worst experience of any Philz locations. The person working…read moreat the order station is not personable and lacks customer service etiquette. Not a greeting or any kind of acknowledgement. To top it off, she had me repeat my simple order from their featured menu several times. It wasn't like it was loud indoors. And she made it seem like I was an inconvenience. How much more obviously rude can you be? Maybe she wasn't having a good day but she seemed fine chit chatting away with the fellow baristas afterwards. Not my type of Philz if workers here pick and choose who they want to service. Other than that, they have plenty of seating indoors and outdoors. I do like the spaciousness of their outdoor seating. Parking can sometimes be a nuisance even tho there's a parking lot available. Oh and their featured drinks tend to seem a little too sweet. I plan to stick with my philtered soul. Name says it all. But, not so sure if I'd frequent this location.

Outstanding and beautiful drinks, indoor/ outdoor space and the right friends can make this a very…read morepleasant afternoon. My drink was very refreshing and fragrant. Perfect for an afternoon pick me up. Some mint on top and not overly sweet. I ordered something straight from the menu and it was just right as is. Indoor space with real leather couches and seating and some bar seating with views out to the boulevard. I spent some time here with a very close friend that I just didn't spend much time with in recent times. Covid and other reasons I suppose are to blame. Hours here could be a bit better but the general area is great with the BBQ and marketplace next door. Value seems good too.

Put your own order in…read more Fast service Good boba Grab and go vibes Selection isn't bad. Thanks!

Dropped by around noon on a weekday and there was a good amount of customers waiting around which…read moreis always a good sign of business. There was only one employee managing the place, taking orders and making drinks. There is also a kiosk at the front door if customers choose to do so with making orders. I ordered a variety of drinks ranging with tea, milk tea, and juice refreshers. I had a sample of each drink as I shared with family and all were good and well balanced as customers can customize to their own liking. Customer service was good as she asked me the various levels for ice and sweetness. Not all places ask and I mean other brand stores (not gong cha) where the drink ends up as a diabetes buster. I suggest 50% sweetness (max amount I can take) and 25% ice level. Currently there is a promotoion with purchases over $32, a free tumbler with Line Characters is given. Only the white option was available at the time. Super cute and excellent promotional value.

Got a chance to check this place out a couple of times. Besides the coffee, I also enjoyed looking…read moreat their mugs. Some of them are really cute! In any case, I had really good decaf mocha. I dare say it's way better than Starbucks'. I believe they used a special brew those couple of times because it tasted smokey, not watered down or full of sugar. And it's not bitter! I've been thinking about it since then. If I get a chance to visit, I'll definitely order it again!

Huge parking lot but its still a walk so if its raining outside be prepared. It was Saturday 1ish…read morewhen I arrived. HUGE space. Too many tables tho, very compact so it was hard to get to the back without smacking into chairs. They have unique mugs and other tea items for sale. I had some questions about the menu and 1/2 of the employees was knowledgeable about the items. I ordered a sandwich, smoothie, and bakery item Love that they have a build your own sandwich option. I picked salami on dutch crunch with about everything and it was so good and filling but simple. Strawberry Banana Smoothie was more like a slushi but I didnt mind. 16oz was a good size. Now that I think about it I didnt taste much banana. Cinnamon Loaf was underwhelming. It was mushy and slimy even tho I asked them to warm it. The other items looked good so I would try again with another item. They have a lot of menu items and its a good mix of savory and sweet as well as iced coffee options. Great place to kill time or have a quick bite and chat with a friend.

I've been sleeping on Tocotea and now I can't believe I haven't tried this spot sooner, especially…read moresince boba options are limited in Union City and Hayward! My husband and I stopped by after dinner on a Friday evening and it was not too busy. I ordered the guava green tea with less sweetness and less ice, and he ordered the mango passion fruit oolong tea with half sweetness and half ice. Both drinks were really good and satisfied our cravings. We will definitely be back to try other items! They have a pretty large selection of teas and they even offer sugarcane juice. They also have lots of tables but it was a bit stuffy inside so I probably wouldn't hang out here on a warm day.

Stopped in on a Sunday afternoon, place was empty. I didn't even know if an employee was around…read moreuntil he crept out from the back. Ordering actually done at the register, not via kiosk. I had perused the menu ahead of time (as I always do), but sadly, what I wanted ( Three Heroes) but did not see it on the menu posted at the register. I chose the Thai Green Milk Tea ... also not offered anymore so I went with an oolong milk tea, no sugar, 25% ice (my standard ice/sugar selections), with boba, add grass jelly. The boba was good, well cooked. The tea itself didn't have much flavor and the drink seemed watered down. Maybe it just needed more mixing. The cups are the fancy kind with a real plastic lid, not sealed plastic. I like the sealed plastic cuz it allows you to shake the drink, and it's probably cheaper too. This was a convenient stop for my boba craving but then we also hit up the Krispy Kreme and Jollibee for some sweets (both are right across the way in the same plaza).

I usually stop by right before I head to the restaurant. The girls that have help me out have been…read moresuper friendly and since I can never decide what I wan, they all surprise me with any special drink that does not have coffee because I don't drink coffee. All the girls are super attractive and super sweet once you keep a good conversation. Vanessa She is super sweet and loves mixing drinks to help satisfy the people. Ulyana Sweet to talk to, she makes fire mojitos Subin Sweet as well, she makes that fire Ube drink which I recommend. Whiskey I got my first drink with her today, didn't keep a conversation but hopefully next time. I had a redbull drink which was fire. Usually spend 15-20min there but today it was a quick 5min stop(hopefully next time it's the usual 15-20min) Please stop buy and support the girls.

avoid. There was nobody in line when I ordered, so I assumed it would be quick. I was wrong…read more More offensively, the default tip options were 25/50/75% - probably hoping people aren't paying attention. I tipped $2.00 on $14 (about 15%) so maybe I pissed them off - and if that was the cause of the terrible experience, even more egregious. 25 minute wait for two drinks. I watched others get their orders. I saw the cups with my name sit empty. I asked twice and was told that blended drinks take longer. I didn't realize throwing ice in a blender was such a complicated process. Be warned.

Came here for a quick coffee run and decided to try this place out. Since the last place had closed…read moredown sadly but this coffee sop is true coffee shop! I love it here to the customer service to the coffee itself! When I walked in I was greeted right away and had plenty of options to choose from. I decided to get the Mexican mocha which was a miss for me it had a weird spice aftertaste. I mean I know us Latinas are spice but we sweet too lol! My man got the crème brûlée latte which was sooo delicious!! I for once chose a bad option usually I am the one who always picks the best option! But it's ok I will definitely come back for some coffee!

I got a double espresso…read more They roast their own beans, this one seemed like a medium roast. Had good crema and a creamy texture. I got more volume than I expected (maybe two double shots) and the shot was a bit bitter-- but more dark chocolate than burnt. 2.5 / 5.   I'd come again if I was at the library and try buying the beans for home as well.

Great service! Friendly staff. A lot of food and drink options. Highly recommend go thereread more

This mall boba really surprised me, especially at Southland? Whoa. It's located on the second level…read moreof the mall, just above the food court. When we arrived, there were already a few groups of people waiting in their couple of seats-only inside - it's strictly a takeout spot. You can actually order online or at their two kiosks, or with them. As it's a mall, it seemed a bit crowded with kids and families. Nonetheless, our drinks took ten minutes to arrive, and my boba was freshly made and warmed up the bottom of my cup! - Sunburst with boba (half sweet, easy ice) Loved this - it was very refreshing with an astringent jasmine tea, and included a well balanced mixture of pineapple, mango, mini boba (actually sago), crystal boba, and well-cut chunks of mango and watermelon bits that fit through the straw almost too well. They were generous with the toppings, and the boba had a nice goopy chew that contrasted well with the more bouncy sago and crystal boba. I would absolutely get this again. - Peach Strawberry Fruit Tea (no boba) A pleasant sweet drink with floating bits of strawberry and small minced peach bits. Even though it was at full sweetness, it was not too overpowering. Still, I prefer the sunburst as it had more refreshing fruits. I look forward to getting more boba here whenever I hit up Round1! It's definitely one of the best mall boba experiences I've had. As with most mall bobas, the selection is quite extensive, and they even have some flavors catering the Mexican population, like chamoy and tamarind sticks.

Ambiance super cute and clean Same with bathroom…read more Outside and inside seating Free parking Warm and friendly staff

If you have a sweet tooth, Neighborhood Grandma in collaboration with Hippies Brew is the spot for…read moreyou! NOTE: if you're not into overly sweet drinks and cookies (like myself), drinks can be adjusted. Place is located in Eden Plaza off Highway 92. Great spot to grab a drink after a morning walk along the Hayward Shoreline. Hippies Brew offers their sweet-and creamy signature drinks with pop-culture names and Neighborhood Grandma makes the gi-normous "soft, ooey-gooey" gourmet cookies: 3 flavors offered: - Robbie Thicckee - topped with chocolate and walnuts - Fetty Wap - looked like a fun-fetti cooki - Ying Yang - rich dark chocolate and sweet white frosting. Delicious, chewy but a tad sweet for me and will choose a different cookie next time as they rotate flavors often. Ambiance is kitschy with a great vibe. Service super friendly and welcoming. if you're a newbie, staff wonderfully helpful and patient. Make a visit and support small business! Plenty of indoor and outdoor seating and lot parking