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    ONCE Tea

    3.8 (148 reviews)

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    Recommended Reviews - ONCE Tea

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    Jo W.

    I paid extra for mochi and boba pearls to be added into my drink. Because I ordered a slushie, and it was a thick opaque drink, I didn't notice it. It tasted like silken tofu, and thought maybe they put it in by mistake. It wasn't until I finished the drink that I realize there was no mochi nor boba pearls. I decided to not fuss about it to the staff, and just leave a 1-star review.

    Steve G.

    The good: drinks were good and reasonably priced. Not-so-good: The place was drty and really could use some paint and fixing up. Their cute dog pillows you sit on probably have never been washed. The paint on the walls and floor was peeling. When we walked in the worker was picking his hangnails or something. Overall, not very appetizing. There's too much competition in the dessert/boba market not to clean up your act. Hard pass - yelp only ONCE.

    A3. Boba Thai Tea / 泰式珍珠奶茶
    Isabelle V.

    If you're looking for a solid spot for late-night boba in the East Bay, Once Tea is definitely a solid choice. Located in downtown Hayward, the ambiance is pretty chill and quiet noise levels for a boba place. It's my go-to when I'm craving quality milk tea after 8:30 PM and most other places are already winding down. The ordering process is super smooth; you can use the self-service kiosks for speed or order with a cashier if you prefer. While there are only 5 tables available to sit, the service is incredibly quick, so you'll be in and out in no time. The prices are also very decent, generally ranging from $5 to no more than $8 depending on your toppings. Most importantly, the boba texture is perfect and the milk tea flavor actually tastes authentic. We got the Thai boba tea and hojicha phoenix tea latte with popping barley (hot drink). The hot drinks only come in the regular size. Didn't get to try the food, but it looks good and they had a buy one get one half off deal going on.

    B9. Mango Pomelo Sago (Regular)
    HanNa P.

    Would come back if I was in the area. Both drinks were good. The Mango was better than the Oreo Brûlée for sure. We ordered on the kiosk. The place was not busy on a weekend. Yummy stuff. But could be fresher! Service was ok. And inside was a bit sticky on the tables. Private lot in back

    Jasmine Milk Tea with Oat Milk
    Andy N.

    Great boba option to turn to here in Hayward that offers oat and soy milk as non-dairy milk options - a win in my book. The shop is large with many drink options and snacks to choose from. You order from the kiosk in front but can ask the staff if you have any questions. I ordered a Jasmine Milk Tea with Oat Milk and it was perfectly made. Highly recommend a lower sugar level since it's sweet as it is. They also did a great matcha latte that my sister ordered too. Will definitely come back here the next time I'm in the area.

    F2. Orange Green Tea (Large)
    Sabine M.

    This place is underrated and sooo good! Fast service and the drink tastes so fresh and good! Love their selection as well!

    "Popcorn" chicken. No seasoning. Wrong batter
    Stephy H.

    Was craving popcorn chicken and was in the area. Their batter isn't like your typical popcorn chicken. There's also no seasonings on it... the pepper and spice is what makes it popcorn chicken. Very disappointed.

    F4. Mango & Passion Fruit Green Tea with Aloe (Large) / 百香芒芒...
    Kartika H.

    i just went to hayward and decided to find boba tea spot on the way home and saw once tea was the closest and i gave a try. place is just ok and there was only one staff but he was nice. i ordered mango passion fruit with aloe and surprisingly it was so refreshing and i love it!!! if you are a tea lover, i will say you need to stop by here and give it a try...

    B5. Strawberry Blizzard with Sago
    Molly L.

    We came here on a cold evening and ordered the strawberry blizzard with sago drink with boba. It came out just as we requested -- not too sweet and it had the sago and tender boba as expected. The service was fast, even though we dealt mainly with a kiosk and hardly spoke to anyone there. But overall it was a good experience and they have a lot of drink options.

    A5. Taro & Boba Milk Tea F7 Pineapple & Passion Fruit Green Tea With Crystal Boba (Large) A1. Brown Sugar Boba Milk Tea
    Alyssa C.

    Good boba but the shop could use some TLC. I love their selection of drinks here and I've always been happy with the value (good amount for the price). The touch screen ordering system is also really great because they have pictures of most drinks so you can see what they look like. However the store itself could use some upkeep. The floors were very dirty/sticky when I went in and there aren't great seating options to enjoy your food/drinks. Would come back for the boba but definitely would take it to go.

    F1. Peach Green Tea Lemonade with boba  A11. Oreo Brulee Boba Milk Tea (Large)
    Jennifer M.

    We were in the area and were looking for a boba spot. Hopped on yelp and saw this place had pretty good reviews & so we gave it a shot. In short, this place was just okay. The shop itself could use a paint job and some decor. I did like that they had 2 kiosks to order, and the menu seemed to have a good variety. I ordered the Oreo brûlée boba milk tea, which again, was just okay. To me it just tasted like a normal milk tea with cheese foam with Oreo sprinkled on top--not sure where the "brûlée" was. This place lives up to its name--"once"- because I don't see myself returning

    Super Combo

    The price is very reasonable and the shop assistants are very friendly as well.And I love the fried chicken so much

    Strawberry B5. Strawberry Blizzard with Sago
    Terri M.

    When I walked in there were two girls who couldn't figure out what they wanted to get they were at the kiosk for quite some time. Luckily there's a second kiosk you can order from. It was really smoky and smelled like something was burnt inside so the employee opened the front and back doors to air it out. I ordered the large strawberry sago drink And it was delicious! I chugged it down. Wish I would have bought 2. Will definitely be back!

    Orange fruit tea

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    6 months ago

    Quick delicious treat. Love the avocado mango smoothie. I sub cream brûlée instead of crystal boba. No added sugar. Soooo good n perfect

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    Page 1 of 4

    Ask the Community - ONCE Tea

    Hello, can you accommodate a birthday party for 20-30 people? Thanks!

    Hi Marina, Yes, we do provide catering service for events. Please send us your brief summary of… Read more

    Hi, do you offer non-dairy milk (oat, soy, almond)?

    I went in today with a vegan friend asking this same question, and unfortunately, they do not.

    Don’t See Your Question? Ask Away!

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    T’s

    T’s

    4.1
    (112 reviews)
    2.1 mi

    The milkshakes here are sooo good. So many options…read more My main issue is the service is slow as the lines can get long on weekends and theres only 1 person working.

    T's is literally the spot to go to. The food is always super good, but the customer service is…read moreterrible. Only one payment machine works, and the other doesn't. If you want to pay with cash, you have to wait a very long time. Today, my friend and I were excited to go to T's and order something they had posted on Instagram. I wanted to pay with cash, so I waited patiently because there were a lot of people waiting. While I was waiting, I kindly asked one of the employees if I could pay with cash. She told me, "No, there is a machine right there." I replied, "But I want to pay with cash." She looked at me, walked away, and proceeded to help other customers who were also paying with cash and picking up orders. I then asked another employee, and she helped me right away, even though she was multitasking. I finished placing my order on the tablet, but neither employee helped me complete the checkout process. I waited again, and although they saw my friend and me standing there, no one offered assistance. I asked one of the employees for the name of the older blonde haired employee, and she told me it was Angie. T's, please consider having a dedicated cashier at the front instead of having employees in the back juggle several different jobs. The service used to be so good. There was usually a manager or another employee helping customers at the front. Now, it seems like everyone is stretched too thin. What is going on? T's was never like this. The food is great, but the customer service needs serious improvement.

    Photos
    Ferrero crepe
    Ferrero crepe
    Mango Fresada....
    Mango Fresada....
    Super cute buzzer!!

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    Super cute buzzer!!
    Sugarmama Sugarcane

    Sugarmama Sugarcane

    4.2
    (45 reviews)
    0.2 mi

    Order: 1 BBQ Chicken Bánh Mì…read more1 Mango Cane Nước Mia Total: $16.09 The Bánh Mì was PHENOMENAL! The bread was so soft yet crunchy and flaky--I could tell it was extremely fresh. The BBQ chicken was very tender with no fat and cooked with delicious spices. Just incredible. The veggies were also very fresh and crunchy. With every bite it just kept getting better. It's a pretty big-sized Bánh Mì--you can easily eat half and save the other half for later. The mango cane drink was delicious and very refreshing. I enjoyed every sip of it. Food: 10/10. The service was excellent! The young ladies working there were very welcoming and sweet. One even grabbed me a stool to sit on while I waited for my order, which was very thoughtful. The wait was not long 5-10 minutes. Not many customer around 12pm on Friday. Customer service: 10/10. The ambiance is cute. It's located in the heart of downtown Hayward near City Hall. The establishment is tiny, but they do have stools where you can sit and enjoy your Bánh Mì it's almost like being in Vietnam. There's no outside seating. Parking can definitely be challenging. You can park in the Lucky's supermarket lot, across the street in the parking structure, or if you're lucky, find street parking right in front of the establishment. This might be my favorite Bánh Mì spot. I will definitely be coming back. I just hope one day their hours and days expand. I HIGHLY RECOMMEND THIS PLACE!

    I've been wanting to try this banh mi spot. Finally got a chance to go and was so excited. I drove…read more25 minutes only for them to tell me they only have the combination banh mi. I was looking forward to trying the pork banh mi. I asked if they sold out, and the girl said yes. How did you already sell out.. i got there around 1pm. I ended up getting the combo banh mi since I had already drove all the way there. I suggest calling before you make your way out there to see if they whatever banh mi left. Combo banh mi wasn't bad. Flavor was good. The gelatinous part of the cold meat was a bit too chewy and sugarcane was a bit too sweet. Left disappointed because I've been craving a good bbq pork banh mi

    Photos
    Menu / interior
    Menu / interior
    Pork banh mi
    Pork banh mi
    Freshly pressed sugarcane

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    Freshly pressed sugarcane
    Blend it

    Blend it

    4.5
    (50 reviews)
    0.1 mi
    $$

    The waffles here are amazing! I've ordered the same classic waffle multiple times this week with…read morebananas and strawberries with pecans and walnuts. That said, there have been a couple consistency issues since I've been coming. Earlier this week I was asked to come in to pick up my order about 45 minutes after the scheduled pickup time. I thought I would have at least received a discount or some offer of a complimentary small item but unfortunately nothing. I ordered again today and I received blueberries instead of bananas on a waffle I've ordered the same way this week as well. I love supporting Hayward small businesses but this store definitely needs to improve on accuracy and timing to make it a strong contender in the downtown Hayward area. I'd rate it a 3.5 to be accurate but will round up to a 4 because the owner seems very sweet. I think my waffle week run is over but I'll be back in the future one day and hope things get better as they grow!

    Holy moly! I was walking to a nearby spot to grab candies…read moreand I was smacked in the face with the smell of their protein waffles! Had no idea Hayward had a healthy smoothie/wellness shop, I'm upset it took me so long to discover this place but I will be back to try their different smoothies and bowls. Ordered the Dubai Chocolate Protein Waffle. The lovely young lady greeted me with a smile, I will be BACK very soon! Give them a try!

    Photos
    Food
    Food
    Dragon Fruit bowl ! Delicious
    Dragon Fruit bowl ! Delicious
    Blend it

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    A Romo's Cafe

    A Romo's Cafe

    4.7
    (293 reviews)
    0.9 mi
    $$

    After having driven by this cafe on multiple occasions, I finally stopped in here with a friend for…read morebreakfast. We each got the salmon bagel, tea, and a latte, then found a table on their cozy and beautiful back patio. The drinks came out in beautifully painted drink ware. This place was such a nice spot to catch up and chit chat over good food. The servers were super friendly and helpful, and we never once felt rushed to leave or vacate our table. The noise level was just right, too. You would think being on A St would mean we'd hear cars the entire time and would have to talk over other tables, but everyone was respectful of each other and my friend and I could hear one another speaking just fine. Parking is limited; there were maybe 4-5 spots on the side of Sandra's Barberia, but you can park on the street and walk over.

    Me tocó ir a este café a comer con mi familia, y se me hizo muy bonito. La comida fue rica y me…read morequedé a gusto. Me sentí triste ver que el servicio ha cambiado desde la última vez que visité este café. Una señora abrió la bolsa de té verde con sus dientes, y comentaron negativamente sobre tatuajes de mi hermana. El servicio fue raro, con las meseras haciéndome agarrar el plato de sus brazos en ves de servirme el plato en la mesa. Será que la que estaba encargado/a antes se fue? O cambiaron ? Es un servicio muy diferente . I got to go to this cafe in Hayward recently with family and thought it was very cute. The food was very good and I felt satisfied. I was sad to see that the service has changed so much since my last visit. A worker commented negatively on my sisters tattoos, another opened a bag of tea with her teeth, and one waitress made me get the plate out of her hands/seemed inexperienced with serving food. I wonder if there is new management or new owners? It's a very different service from last time.

    Photos
    Inside
    Inside
    Salmon bagel.
    Salmon bagel.
    Cafe de olla was 5/5 and Mocha Latte lighter smoother taste

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    Cafe de olla was 5/5 and Mocha Latte lighter smoother taste
    Jamba

    Jamba

    2.7
    (253 reviews)
    3.1 mi
    $

    Take my goddaughter here once a month but today, June 17th the guys working there were great! They…read moremade our bowls perfect and quick. Very attentive to my goddaughters order (she gets extras) lol. Thank you workers!

    Came here a few nights ago after my husband and I found a really old gift card, and actually had a…read moregreat time. I got the Acai peanut butter and nutella bowl (small) for $13 ish, and he got a white gummi for $9 (remember when this used to be on the secret menu?? haha). We went around 8:30pm Pros: - randomly open later than I would expect - I feel like back in the day Jambas would close like soon after dinner? but this was a nice dessert treat for us! - The young staff were really nice and professional and tried their best to be efficient, to make our order even while in the midst of cleaning before closing up. Did not get the gen Z stare LOL. - Impressively, the acai bowl was pretty delicious. Not too icy or crunchy, with generous portions of nutella and peanut butter. I actually felt like it was better tasting than vitality bowl in CV - lots of parking in this Bayfair plaza Cons: - not a ton of sitting space inside, so better as a grab and go option - I might be biased but $9 for a smoothie seems really expensive - I think my acai bowl was a better value even though it's a little more expensive. But the acai bowl is small, and the nutella and peanut butter is not mixed or blended in, it's kind of just globbed as a heap on top LOL Otherwise - not a bad use of a gift card (if you get one of those choice cards that has Panera/jamba/cheesecake factory on it - I Think this is actually the best bang for your buck) Would not mind coming back

    Photos
    Jamba
    Jamba
    Jamba

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    ONCE Tea - bubbletea - Updated June 2026

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