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Gong Cha Hayward

4.1 (91 reviews)
Closed • 11:30 am - 9:00 pm

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What's the vibe?
Moderate noise
Dogs allowed

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Brown Sugar Boba with pearls( Felix's pick and a mini poster of Felix)
Camilla V.

Ever since Gong Cha took out their Felix promotion, I have been trying to taste all his favorite picks and get some of his merchandise. I ordered his pick for the Brown Sugar Boba with pearls. It was just the right sweetness and definitely lived up to my expectations. The service was very friendly and helpful. The place inside is very cute and definitely provides that boba vibe. I am excited to come back here for more delicious drinks. And I will keep a lookout for more new promotions.

Andy N.

Gong Cha is always a staple of mine whenever I am looking for boba and they happened to have a convenient location near shopping and some good restaurants. Note: Gong Cha locations use a non-dairy creamer but beware, these almost always still contain whey which is a dairy derivative. It's a common misnomer so always ask for non-dairy milk if you are vegan like myself or adverse to dairy products/have an allergy. In order to get a non-dairy drink, I was told to order from the Fresh Milk Menu. I did so with my Brown Sugar Milk Tea with Oat Milk and it was satisfying overall. It is indeed quite sweet even with 50% sugar so I'd advise to go even less if you aren't wanting a completely sweet drink. Staff were friendly and helpful.

Brown Sugar Earl Gray and Pearl Milk Tea
Krisstina C.

I've been coming here multiple times and they are consistently good. They have so many drink options so I love coming back to try new drinks. The drinks we got this time were the Brown Sugar Earl Grey (which I've never heard of before) and the regular Pearl Milk tea. These were both perfect sweetness and had the right amount of toppings! Parking can be tricky here since there are so many stores around it. I do like how you can order with the workers or through the self serve kiosks. The staff were friendly too!

Tiffany C.

Finally!! A Gong Cha so close that I could get to it anytime of the day or week that I crave boba! We love gong cha - especially the mango milk tea, which is our absolute favorite. Love how you can taste the bits of mango in every sip. Like all the other gong Cha's, they serve up good quality and authentic tea. The staff is efficient and nice. Sometimes they don't answer the phone but they are really good about texting you and answering any questions you have. They now have an app that we have been enjoying so that we can preorder and it's there when we arrive. Really convenient and they are running promos on it now. Sign up for their emails to keep up to date on their other promos. Love how it's near target, a Filipino grocery store, AND charging station so I can shop, drink and charge all in one trip! Of special note is that they currently have a promo bogo happy hour mon-th 1:30-3pm! Looks like I'll be coming a bit more!

Sherri W.

Wanted to catch the BOGO promotion posted on this Yelp Gung Cha info. Which is written from 1:30-3:00pm M-Thurs. unfortunately, despite me showing them the posted special, the manager just kept saying "Sorry we ended this promotion" several times. Very disappointed that this woman owned business doesn't stay accountable for the things they post.

Black Tea
Derek C.

Small place with a few tables to sit down. Maybe only enough it fit 10-12 ppl in total. I usually order something off the menu but I was feeling some ice cream and pudding due to craving something sweet. 3/5 - black tea with egg pudding and ice cream - Black tea was quite strong so I liked that however there was little to no ice cream in the drink despite I paid extra for. The egg pudding was decent tho.

Screenshot from Gong Cha's website.
Lex T.

DANGEROUS NUTRITIONAL MISINFORMATION! Two times now I have gone to this location and they always describe their milk powder as "plant based" when in fact, it is not plant based at all. Since I have a dairy allergy I always ask boba places what their vegan options are. The employees at gong cha keep saying, "Our milk powder is plant based which means it's vegan". This is dangerous since their milk powder actually has whey powder in it. Whey is dairy. Dairy comes from cows. So yeah, not plant based. I ask them to double check the ingredients and sure enough, they see that there is whey in there. If someone were to just take their word that their powder is plant based, they could get very sick or have a bad allergic reaction. Please, managers at this location, do something about this. Who knows how many people have been wrongly served a drink with dairy in it.

Strawberry Milk Tea
Mel L.

Came here specifically for the gingerbread bottles, but their drinks are usually really good. I went right when the opened. Friendly staff, greeted us right away and told us the wait would be about 15 minutes for the boba. Strawberry milk tea with milk foam & boba: Everything about this drink was perfect! Tastes good with the foam. Boba was chewy and sweet. Taro milk tea with milk foam: Really good without the foam. It tastes kind of like the sweet corn chips. Can taste the taro and bits. :( Also, why did you put the sticker right in the front of the bottle? Tried to take it off before it dried, but didn't work.

Milk Foam Wintermelon Drink & Wintermelon with Fresh Milk
Alisa B.

You can't go wrong with a Wintermelon Drink from Gong Cha! Fresh milk, half sweet, and less ice is my perfect order. A medium size for less than $5? Pretty good! This is also a decaffeinated drink, which is great for kids and late-night boba runs (they close at 9 PM). This was my go-to boba chain while in college, so I'm happy to see this location open up. Their prices are fair and the baristas work quickly. My order was prepared in just a minute!

Frontage
Victor G.

Gong Cha opened where Subway once was. Small location easily missed. it's next to Starbucks. seating along both walls inside. known initially for their "foam tea", Gong Cha has broaden their offerings... offerings: smoothie, sparkling, snacks, milk foam, creative mix, fresh milk, brewed tea, milk tea... drink: star Jelly grapefruit green tea (L. 6.25) 25% sugar 30% ice -gong cha doesn't make any "fruit tea" per se. instead, their "creative mix" is a blend of fruit juices, teas, ice cream, and jellies. -the grapefruit juice overwhelmed the green tea, drink essentially a tart & sweet juice concoction. -star jelly is a star shaped jelly that's slightly sweet. *fruit tea is way tastier and healthier than any "creative mix".

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6 months ago

Props to the solo worker on Friday afternoon juggling all the others and making delicious drinks so quickly.

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7 months ago

Brown sugar earl gray milk tea is so good! Good customer service and they're always quick.

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Ask the Community - Gong Cha Hayward

Are there milk alternatives such as Oatmilk or Soymilk?

We do offer oat milk as an alternative. The creamer we use in our milk tea is also dairy free!

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This one does not have any tables at all. The other one has tables for you to eat. This is more of…read morea grab and go place. The food took a while, but it came out pipping hot and fresh. I love the popcorn chicken here. I get it extra spicy. The flavor is yummy and i love how it comes with garlic and basil as well. I wanted to try the japense tofu today and I enjoyed it. The tofu was nice and silky inside, and then very cripsy outside.

I found this place to be a little more expensive than I expected, but overall the food was pretty…read moregood. We tried the lobster balls, calamari, swirly potato, strawberry breeze, and mango breeze. I would definitely skip the lobster balls next time. They had way too much filler and processed seafood for me. The calamari was pretty good, but that swirly potato was the surprise winner! It was me and my son's first time trying one and we both loved it. The strawberry and mango breezes were good too, although they had a lot more cream than I prefer. I didn't realize they were made that way, otherwise I probably would've asked for less. Service was just okay and the decor was modern and cute. Not rude, but not especially warm or friendly either. Also, be prepared to wait. It took around 30 minutes for our order even though it wasn't very crowded. Now that I know, if I come back I'll definitely order ahead and just pick it up. Would I return? Possibly. There were a few things we enjoyed enough to try again, but next time I'm ordering ahead and definitely getting another swirly potato!

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Always Yours Bakery Cafe

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4.4(682 reviews)
3.1 mi
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Natalie was amazing over the phone and helped recommended a few popular items for me to order. I…read moretried multiple dessert places but this one stood out to me the most. My friend was feeling under the weather, so I wanted to send her some goodies to brighten up her day. AND BOY DID THEY DELIVER! I ordered a dozen of their popular flavored macarons and mango matcha latte because she loves fruity matchas! I would have definitely hired this business for our wedding. They make super cute, aesthetically pleasing to look at desserts and mini desserts. Go check out their website! They have so many goodies and I wish this business was here in SoCal so I could try everything! Thanks for helping me out Natalie!

I would strongly encourage people to be cautious when choosing to support Always Yours Bakery Cafe…read morein Castro Valley. I recently came across a former employee's post detailing some very disturbing allegations about the working conditions and food safety practices at this establishment. The concerns include allegedly serving days-old premixed matcha, failing to properly maintain and clean equipment, and, most alarmingly, a reported sewage incident involving human waste near food preparation and display areas. On top of these reported health and sanitation concerns, the former employee described an unfair and hostile working environment where staff allegedly felt disrespected and mistreated. While I cannot personally verify these allegations, they are serious enough to make me reconsider supporting this business. It's hard to support a business when there are such troubling accounts of how employees are treated, especially when potential food safety violations are involved. No employee should have to work in unsafe or degrading conditions, and no customer should have to question whether the food they're purchasing has been handled safely. Please be careful when choosing this bakery and take the time to look into these concerns before supporting the business. Small businesses deserve support, but that support should also come with accountability, respect for employees, and a commitment to basic health and safety standards.

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Gong Cha Hayward - bubbletea - Updated November 2026

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