1. Pearson Moving

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Gilbert, AZ

Pearson Moving

3.1 (107 reviews)
Closed • 7:00 am - 5:00 pm

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Services - Pearson Moving

In-state moving

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Unprofessional pack of mirror, lamps, and random items without packing protection

Pros: On time and under budget. Cons: Inadequate packing, Unprofessional handling, Negligent The packing crew arrived on time and finished early. Maybe that should have been the 1st red flag. I questioned the adequacy of the packing but was assured by the Operations Manager that this was his best crew. On the day of delivery, we open the door on the back of the truck and there is broken glass everywhere. The glass was from my patio table that not properly packed and secured. Instead it was placed on top of the everything in the back of the truck. This was a cross-country move and the driver admitted the truck was leaking but made no effort to switch trucks. Nearly 40 pieces of furniture were damaged during the move. Except for the 4 nights stands and 3 dining chairs, every other piece of wooden furniture was damaged. Every wall-hanging picture either had shattered glass or broken/damaged frames. Lamps were packed in a planter box without protection. Lamp shades were on top of the packed goods in the truck resulting in stains and scuffs. Boxes were packed without protection including a damaged mirror loosely packed with lamp bases (also damaged), a vacuum cleaner, and garage tools. Another box included an unprotected computer monitor that was scratched when packed with hedge clippers, a mini chain saw, other garden tools. I've moved cros-country three other times and this was by far my worse experience. I didn't buy the extra insurance because I expected Pearson to provide a professional service. If after reading this you still decide to use Pearson, buy the extra insurance because they obviously don't care about your household goods. Or, better yet, save your money, give your buddies a couple cases of beer and you'd probably have a better experience. If you want to leave your email, I'll gladly share my 28 page PowerPoint file that I submitted for the insurance claim or any of the over 100 pictures I took. Good luck!

Jessica L.

I have no idea why this biz doesn't have 5 stars I've used them over a dozen times for my staging business and they are beyond reliable, reasonably priced and efficient with my moving needs! They do such a good job finding friendly, sweet movers whom are always right on time. I never use really heavy furniture to move and think all should remember they are humans and extraordinarily Heavy items are always a risk to move. Just noting from other more negative reviews made here. I cannot sing their praises enough! Excellent moving team.

They slit the pedestal base
Tina C.

Let me preface that Pearson is affordable and great at communicating. As for their movers, they need supervision from a tenured mover. The day of pick-up, they damaged 4 different pieces of furniture along with 2 door frames. Never said a word to us. On the unloading day, we saw several different pieces damaged. Allen was great and took proper measures when it came to ensuring items can come into the home by removing doors etc. the other kids they had did not put items together, flipped furniture upside down when they should not have been and did not put pieces together like they said the would. The younger kids were on their cell phones a lot and when you are paying by the hour, this is frustrating. Allen was a work horse and wish he was there on loading day.

Greg W.

Wow, as you can see by their recent reviews, Pearson Moving is staying true to its level of service. "It's Crap." When I filed my claim for the damages they made to my $4000.0 frig, I outlined several problems, from the level of professionalism to the quality of work they performed. Do NOT hire Pearson's moving. The team of 3 very young movers with minimal experience neglected to take apart my frig correctly, thus damaging my frig in about seven places. At one point, my frig was stuck in the front door for 10 minutes, being pushed and pulled, when I noticed they didn't remove the nub screws left on the frig after they removed the handles; this was plain lazy and sloppy!!! By then, it was too late. The damage was done. Their Services Manager "Logan" told me he'd work with management to make this right and call me back on Monday, April 29th. That day came and went. I noticed a deposit had been made in my account of $200.00 + dollars. Since I'd not formally heard from Logan, I assumed, "Shame on me for doing that." This was for the poor moving services, and there was more to come from the claim I'd submitted for the damages they made. Boy, was I wrong! Not only did I have to track Logan down to get an explanation, but he lied and told me this was all they would do for me after stating he would make this right. I asked for a call from someone with absolute authority and was told I doubt I'll get one. @Kyle Pearson if you read your review, things aren't looking so good; perhaps you should reach out directly to your customers. This is NOT good business practice! I am an extremely disappointed customer. BTW - the treadmill is a whole other story.

Update... the movers dented the corner of my stairwell (actually dented the metal underneath the drywall/paint). I reached out to Pearson's and they said they'd give me $5 for paint (when my property management company is charging me quite a bit more of the damage). They then claimed it happened during my move into the property (without seeing the actual damage other than in pictures) and even with evidence of the wall perfectly fine 5 days prior to the move (clearly not a move in issue when I moved in March 2020) they still refuse to refund me for the cost to repair the damage. Pictures posted of damage and screenshots of pictures of the damaged area 5 days prior to the move (clearly not damaged) Also to add to owners response.... I was not notified 48 hours prior to my move I was texted 2 hours after they were already late saying they'd be there at 12 (I was scheduled for 7:30 move in, not 8) and they still did not show up until after 2:30. BEWARE of Pearson's (a company that tries to justify their poor customer service )

Ruined headboard on brand new Pottery Barn teen $1000 bed.

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3 years ago

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Dakota E.

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8 years ago

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5 years ago

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8 years ago

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Dakota E.

Hi Marie! Thank you for the opportunity to earn your business!

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3 years ago

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Thank you Morgan! We appreciate you!

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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4 years ago

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Dakota E.

You are the best!!!! Thank you!!

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5 years ago

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9 years ago

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Thank you for the kind words! We really appreciate your business!

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6 years ago

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10 years ago

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6 years ago

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8 years ago

My experience with these guys has been great! I reccomend them to anyone. Clean cut and professional, I couldn't ask for more, thanks again!

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Thank you Justin! It was a pleasure earning your business!

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6 years ago

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10 years ago

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5 years ago

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5 years ago

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8 years ago

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Dakota E.

Thank you for your kind words and upcoming repeat business!!

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5 years ago

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Dakota E.

Thank you Arlene! We appreciate your feedback and business!

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9 years ago

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4 years ago

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11 years ago

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9 years ago

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9 years ago

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Thank you so much for the kind words! We appreciate your business!

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7 years ago

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6 years ago

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4 years ago

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10 years ago

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9 years ago

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10 years ago

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10 years ago

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9 years ago

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Thank you!

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4 years ago

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7 years ago

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Ask the Community - Pearson Moving

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

Yes we do! We are a licensed interstate carrier and we service all lower 48 states. Thank you for the question!

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Review Highlights - Pearson Moving

“From the moment I talked to Kyle on the phone to the moment his guys walked out of my door from my new home was an excellent experience.”

Mentioned in 22 reviews

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Pearson Moving - movers - Updated November 2026

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