I first wrote a review in 2022 when I lived somewhere else. Fast forward to the present 2026: Our bathroom faucet was leaking and I couldn't find Mike's information so I called a plumber who wanted me to buy the parts and changed up on the price during negotiations. I thanked him for his time. I did a thorough seach and finally found Mike's number. I called explained the situation, sent pictures and a short video of the leak. Mike came out with his helper in what seemed like 30 minutes and removed and replaced the faucet and hoses in 10 minutes!! His price was very reasonable and again the courtesy, professionalism, and knowledge displayed is above and beyond. The response time is epic. Thank you Mike and your helper (Bobby I think) for being an outstanding person! read more

I just had a new water heater put in by Pasadena Plumbing (fire victim putting home back together) and was pleased from the first call to the finish. We discussed over the phone with detailed pics of the spot and size etc. once you get over sticker shock of the cost, everything went great. Since I was dealing with insurance I had to get two quotes and picked a highly rated company on Next Door. Both companies were professional and quick on the quote but the prices were over $1,000 different for a smaller unit 40 versus 50 gallon, but same maker etc. Based on response time, follow through and people skills, and price I highly recommend Pasadena Plumbing. Only issue is both companies gave a one line quote. Insurance requires a broken out quote which they complied with quickly. read more

Mike does great work and is reasonable. We had him do some roto-rooter work and install new sprinkler shut-off valves.

Probably long overdue, but we call Pasadena Plumbing for all our plumbing needs. Mike is always responsive and fast. He's done everything from fixing our old water heater, which we recently replaced and went tankless, to coming regularly to service the cleanout. When he was here for the installation of our tankless water heater, we showed him the kitchen faucet we were having issues with and he was able to replace it on the spot (probably should've called way sooner). We also got a great reference for an electrician who fixed a lighting switch for us when he was here to do the tankless install. Highly recommend. read more

I used to use Mike all the time, we were friendly, I even gave him wine as gifts since I'm a wine vendor.... He was reliable... until he showed me the kind of man he actually is: When my CO monitor went off while I was at home with my 2 year old and required his help, instead of showing integrity by actually following through with his promise to come by and help figure out the situation, he instead became angry and vindictive when I told him my wife had called another company for a quote. I literally just called Mike to let him know what that quote was and his reaction showed me he is a man who lacks character. Despite me telling him repeatedly that I only planned to work with him, he canceled the appointment we had booked and he told me to never text or call him again. He willingly walked away from a situation where my children were in danger and refused to help. He is not a good person, so despite his expertise I would avoid working with him. I wouldn't feel comfortable having a person who lacks a moral compass in my home and around my family. read more

I recently had a severe leak under my house. I called Mike and he and his assistant were prompt in getting over to assess the problem. They fixed the leak immediately but discovered the drain pipes under my 1949 house had some issues. He came back and replaced the pipes. I was shocked at their condition once I saw them before he hauled them away. His honesty and integrity are steller. Mike and his team are GREAT to work with. I HIGHLY recommend him! read more

In mid-January, I woke up with my toilet backed up and black sludge in my bathtub. I phoned a few friends who suggested that I could be dealing with a serious (and possibly costly) mainline issue. Of course, my friends had some "handy" pals that tinker with a bit of everything. They offered to send them over to take a look. For me, that's a big NO!! This is a job for Superman!!!!! So, I looked on the Nextdoor app and saw that Pasadena Plumbing came highly recommended by a host of neighbors. I called and Mike and his apprentice, Mark were at my door in about 30 minutes. It was late Friday afternoon. So, they did some troubleshooting, diagnosis and promised to return on Monday to fix the issue. Unfortunately, my 99 year old home did not have a clean out valve. Not an issue for Mike and Mark. On Monday, they showed up, installed a clean out valve, did the snake and discovered a larger issue. ROOTS in the main line!! Okay, I am not going to bore with ALL of the specifics. But I can tell you that after Mike worked his magic and after his Hydrojet guy, Juan worked his magic, I am on course to not having another main line problem for another 99 years. Side note: It took Juan several days to get to our home. (His business is thriving!) But I feel that he was definitely worth the wait. I'd like to add that I am confident that their pricing was fair, reasonable and a very good value. Mike, Mark and Juan were so kind and compassionate. I'm in my 60's and mom is in her 80's. We felt that we were in extremely good hands. I can say with confidence that I highly (i mean HIGHLY) recommend these guys. read more

Pasadena Plumbing - My pipes after the clean out. They are still in GREAT condition. - Plumbing Near Me - Pasadena, California

Mike has done several jobs for us in the past. He has always been great. Called today, 12/26/24 in the morning about a leaking garbage disposal and he called back saying he would be there before 1 pm. He arrived on time, and in less than 20 minutes we had a new disposal installed. Total cost including new disposal which he provided, and installation was $350. I highly recommend him. read more

We have had Mike help with various plumbing issues over the last few years and have always been very pleased.

Mike at Pasadena Plumbing is a hard working and honest person who I have been fortunate enough to find. Over the years, Mike has cleared our lines, changed our water heater and helped trouble shoot while always offering his expertise and opinion for consideration rather than trying to outwit or take advantage of those of us who know nothing about plumbing. I offer two examples of Mike's honesty and work ethic. 1- Once upon a time, we had bought and installed a water heater from Home Depot. It broke down about 4 years later. Both Home Depot & Mike had said a new part was needed (not stocked at HD) which we would have to wait to rec via delivery. The thought of no hot water for a week made for an easy decision..let's put a new one in. Mike brought one and said he would personally see to it if anything should go wrong (unlike HD). As we were wrapping up installation, Mike asked if he wanted him to dispose of the water heater, which we of course were happy to agree to. The next day he phoned me asking when he can drop off a Home Depot gift card of over $700!! I did not understand what he was asking me, but he went on to explain that he took the tank to HD and they refunded him that amt as the 10 year warranty was still applicable. He could have easily kept the amount for himself, but his integrity and honesty are things that can't be matched. 2-We had some crazy back-up in our kitchen sink - nothing was draining even with the garbage disposal. He said he can come the next day to sort out, which I was thankful for. I sent him a pic and vid of the problem. 15 minutes later he called me and asked if I could try a few things. He walked me through a few steps and within 5 minutes the problem was fixed and the water was draining. I was super happy to see the results and knew I would no longer have to cancel dinner plans that evening or resort to washing dishes in a bathtub. Such a relief! When I asked him if I could pay him/he could bill me for his time, he kindly said, "this is not a service call, take care." Mike is an exceptional professional and someone who maintains an incredible level of integrity and willingness to help, while putting people before profits which is rare these days it seems. Call Mike, you won't be disappointed. read more

I have been using Mike for about 20 years at my home in Pasadena. He has installed my tankless water heater, snaked my drain on a holiday, put in a clean out and put in new copper plumbing. He has helped all of my relatives and my clients, I feel confident referring him to everyone! He is very professional and his prices are reasonable for the area. Thank you Mike for your great work! read more

Excellent service and very clean will definitely use again very professional I'm very happy overall they didn't install some low quality water heater I did the research and they installed a top brand read more

Prompt and friendly service. I've used them repeatedly over the last few years and Never had an issue with the service at all.

I have never been so disrespected by a professional service. Mike no-showed our appointment that we had booked a week in advance and hung up on me in the middle of my sentence when I called to ask if he was still going to show up to our appointment. Unprofessional and extremely condescending. Take your business elsewhere. He apparently went to the wrong door, didn't call us to confirm he was at the correct door, then left. When we called back to ask where he was, he said he was in Glendale and he left. When we tried to explain that he should have called us again to get the correct location instead of just leaving, he got an attitude and hung up. We've had this appointment for 5 days and he left after waiting 5 minutes. Incredibly unprofessional. read more

Our toilet wasn't flushing properly. Mike came by with his assistant in ten minutes. They worked their magic, unclogged the toilet and we were back in business. Amazing, quick and courteous service read more

Called Mike from Pasadena Plumbing because I had a leak in my water main in my front yard. 30 min. later Mike comes out with his crew, diagnoses the problem and I gave him the approval to do the job. Mike and his crew got started right then, digging and prepping the work area for the job to be done including rigging the pipes so that we still had water overnight. The next morning Mike is back at it bright and early. By the end of the day Mike and his crew had completed the job, cleaned up nicely. His price was so fair that I tipped him for the good work. Referred them to my neighbor and she was equally satified with their response time, work quality and especially their price. I will use them for all of my future plumbing needs. Tony Pruitt in Pasadena, Ca. read more

Excellent service. Mike came quickly and gave us a reasonable estimate and good recommendations about the kind of faucets that would work well in our bathroom. He came back the following day to install the faucets. He told us to check for possible leaks. We noticed that one of the faucets was leaking a little bit and he promptly came to fix it the following day. He was very punctual and courteous. We highly recommend Pasadena Plumbing. read more

Mike was extremely helpful and knowledgeable. I had a blockage due to flushable wipes (which aren't flushable). He cleared the clog once, but a couple days later it clogged again. Mike came by and fixed the problem again without charging me and this time double checked to make sure we got them all out. There were a lot. Other companies tried to upsell to hydro-jetting, but Mike said it wasn't necessary. He cleared it out with a minimal fee and I'm happy I didn't have to spend an arm and a leg. read more

Pasadena Plumbing - Flushable wipes? Not very flushable. - Plumbing Near Me - Pasadena, California

Lateral drain back up and was a mess on driveway. Mike came the same day and communicated he can come earlier than appt scheduled at last minute. Mike was awesome. Diagnosed the problem, solved it quickly and gave an explanation. Also helpful advice. He was done in less than 15 minutes. Very grateful and appreciative as I feared the worst. Highly recommend. read more

Mike has been my go to plumber for ten years. I won't call anyone else. He has the expertise to fix a problem quickly and on the first call. The plumbing here works so great that I rarely see him any more - only to change fixtures! I wish all contractors were as conscientious. I'd give more stars if I could. read more

2:00pm.. (I have to edit my post to generate a timeline on his visit since I just got a call from Mike) I am absolutely confused, I'm reading all of these great reviews about Mike from Pasadena plumbing however my experience is a total180 degree from what everybody saying. Mike arrived at my place promptly, was very nice and engaging. I described the situation of my clogged bathroom sink; he said he'll snake it but won't install the plumbing itself. As strange as it sounded, I asked for clarification to which he said that he couldn't guarantee that wouldn't leak again. I accepted because I need it to get it done now. My partner shows up, asks about the details I briefly explained to him what the plumber had said. My partner commented, let me talk to him. The strangest thing happened: Mike the plumber pick up all his equipment and started to walk away and says: have a good day. I think he is joking, I follow him and he's just ignoring me (he thinks that this is acceptable) he wanted me to be sure to note that he did not yell nor scream at me... WTF?!? His coworker is looking at me with my exact same dumb-look in his face as I had in my own. That is the biggest, craziest most insane thing I've seen. I called his company and he answered; he said that he felt threatened and unsafe... I asked why? He gave me the same rhetoric as before that to be sure to note that he didn't yell nor scream at me. In conclusion, what?!? Again what?!? Mike has apparently been off his drip or whatever medicine he's in. I'm glad he didn't turn out to be some psychopath and he just left. I hope the rest of his company is not as nutty as he is. Continuation: (Once more; not sure who is writing reviews on this guy; please read on:) At 4:41 pm Mike called me again having read my review; he proceeds to tell me how much of a nice guy he is (but he might change his mind) he says unlike me the way I wrote his review, that he could call the city of Pasadena and have "an official (sic) shook me up a bit" I managed to tape his rhetoric this time. When I mentioned that to him; that I'm taping the call, he changed his threatening tactic to more of a concern (again) about his safety as how he was threatened by the whole thing. He continued on how we don't have a permit to change a faucet??? Dear Sir; I promised I would be fair and honest when posting my review, and I was... but rest assured I will be making a complaint to whatever department that oversees your license. You are now blocked Mike, not only because of your harassing behavior, but also for the blackmail and extortion tactics to try to get me to remove my post. read more

If you need a good, honest plumber call these guys! The service was promt honest and fair Mike was very kind and considerate Before he left, he followed up to confirm that everything was in good, working order read more

Sink had low water flow. Previous plumber quoted a main line sewage line clean out to the street costing $1000.00. Michael was honest , experienced and fixed problem which WAS NOT the sewer line but a filter in faucet. Good diagnosis by Michael . cost was good . Thanks read more

I called this company last night (Sunday) although it wasn't a "life or death" emergency but it was a family emergency because we'd had a day and a half without a working shower and an overflowing sink. We didn't get a call back for some reason but we called them again in the morning and they were here within the hour. They knocked on the door and presented themselves with a business card which was assuring in this day in age (especially with imposters who try to rob people and such). They gave a quick inspection and quoted us 150 if it was one drain and 200 if it was two separate ones. This was higher than I anticipated but we took it anyways because we didn't have much time on our hands to get this fixed. The two men finished quickly, in about 25 minutes, and they told us that there was indeed a structural problem as I had expected. The main guy encouraged us to talk to the landlord and carefully explained what we needed to tell him was broken. I appreciated his honesty and in the end they gave us a discount because we explained our landlord doesn't pay for any repairs. If you want the cheapest price, you could probably get a better deal elsewhere. But these are nice professionals who get the job done when you really need it! read more

I have used Pasadena Plumbing for 90% of my plumbing needs. Mike is quick and knows what he is doing. He always have been on point until now. I had 3 different plumbing issues I wanted him to fix. He didn't want to come out to look so I photographed them. I really needed clarity from Mike, on what I should purchase to make his job easier and go smoothly, when he came to repair. So we communicated through text. I had to buy a faucet, an extension rod and parts for the bath tub and wait for delivery. We both went back and forth asking and answering questions. I guess I asked him too many questions and he totally got rude and told me this; "You know what I'll be honest with you I don't want to do any work for you right now let me know I'm back -and-forth for about 2.weeks asking all these questions I haven't made a penny out of you so therefore please do not text me anymore I'm not interested at all." My mouth dropped. REALLY??? I couldn't believe what I saw. Mike this is how you treat a repeat customer or any customer??? He has completely lost it!! I called the owner Mark and told him my experience. He apologized, felt bad and wanted to come out to see if he could help me. He arrived checked it out, told me what I needed to get but, informed me that he doesn't do the work anymore just answers the phone. REALLY?? Why did I waste my time with him and invite him into the home. I am furious and dissappointed in Pasadena Plumbing. I have told neighbors, family and friends not to even think about calling them. They are RUDE and have HORRIBLE CUSTOMER SERVICE!! I don't know what Mike is going through but he should pull it together fast. I see I am not the only one making statements about him. Loose the attitude dude you are not all that. They are many Plumbing Companies that want the business. I found another company that was extremely courteous, efficient and I saved $400. Thank you Javier! I am glad you Mike showed who you are because I was paying far too much for a whole lot of lip and attitude that has nothing to do with service. GOOOOD BYEEE GOOOOOD RIDDANCE!!!!!!!!! read more

This is for their 24 hour emergency service: Took the good reviews from Yelp as a reason to try these local guys (instead of huge national franchises) Main sewer line was suddenly backing up with no slowage (as is were) to warn me of a pending problem. 10 minutes after I left a voicemail they called me. 15 minutes after that they were here! They solved it, they spent extra time to make sure I wouldn't have more problems (they ran the snake as far as possible to clear out as much as possible, turned out to be root problems) and even gave me recommendations on what I could do myself without having to pay a plumber to help with this problem in the future. Put me down as super-satisfied customer. read more

We had a sewage backup in our 1927 Pasadena home. Mike was very cordial and business-like on the phone and he came out very quickly after I called. He was accurate in his assessment of the problem, and guessing where the main sewage line was. The next morning he brought out his crew promptly at 8am. They did the work quickly, cleanly, and correctly, communicated effectively and were friendly and helpful as well. And they were careful in preserving existing plants and lawn (ancient sewage outflow main had to be located ( more than 4 feet down), dug out, and a cleanout installed before they could find and eliminate the roots blockage. Three hours to do the job. That was very quick, indeed. Clearly they are very experienced and professional. The price was right, in fact a good deal less than their cautionary estimate, and on par with a similar job I had to do some years ago at another location (which took a lot longer!) Good people, good work, fair price, that's great! read more

Very responsive, fair price and good work! They were in and out and offered some recommebdations to avoid future problems. I will call them anytime I have a plumbing issue for sure! read more

Very good and honest people. My wife called them because we had another company that could not open a clogged sink and wanted to charge $1000 to dot it. Mike sure knows what he is doing. He assured me he can do it. Honestly, I had my doubts but Mike sure proved me wrong . He unclogged all my drains (found out my bar sink was also clogged and did not know it). He gets it done quick and easy. I love it. It is a nightmare to have your drain kitchen rain clogged for days and plumbers cannot open it. Look no further these guys are great. I highly recommend them. You will not regret it. read more

My water heater wasn't working thus I had no hot water . I called Pasadena Plumbing this morning, explained the problem and Mike returned my call within 10 minutes. He was here within the hour and after explaining the problem and the cost of repair proceeded to replace the faulty part and have the water heater working in less than an hour! Mike at Pasadena Plumbing was courteous, knowledgeable , efficient and his fee was fair. I would feel very confident using Pasadena Plumbing for all plumbing needs in the future! read more

We used this business and we need to write this review so that others have full info on our experience. When we first called Pasadena Plumbjng, we were pleasantly surprised that they could make a house call in short notice- we had a broken sink tap and also a few minor items we needed to fix. Mike came by and literally flew around the house for 20 minutes and 'fixed' everything. Charged us $125 for visit and $40 + tax for a small shower faucet and a small part ( we thought the prices were strangely high for the parts but we were fine with it at that point). He didn't replace the taps on the sink - and his 'fixed' tap rotated the wrong way ( who DOES that? ) but we were just glad that the sink was working at that point and believed him when he said they didn't need to be replaced. After Mike left, I noticed that some of the aerator parts that I had wanted him to replace on my faucet were still inside the bag I gave him- unopened . I called him back right away but he said that they didn't fit. We have 4 different kinds of faucets in the house. How could he tell none of them fit without even opening the bag???? We decided to not pursue this point any further. A few days later, I noticed that he actually attached his shower to our outlet and we couldn't move it. It means that the shower only works in one angle- and its ridiculous because only I can shower there- my husband, who is taller can't because we can't rotate the shower head. Who FIXES things like this? At least he could have told us this was happening or better yet gotten a better shower head! We decided to leave this issue in the meantime, since we have another bathroom in the house. A few weeks later, even though we hardly use the guest bathroom, the tap that we had originally wanted fixed came loose again- with water ever so subtly leaking again. We really couldn't leave this issue alone since we don't want water damage- no matter how small the leak. We needed Mike to come check it out. We called Mike thinking it would be a quick fix, but he was extremely rude when we first called him- he didn't want to hear anything and kept asking how long had it been since he was over at our house. We looked at our records , and it had been about 4-5 weeks. Mike kept saying he wasn't going to fix it if it had been 30 days- even though we kept telling him that we hardly ever use that sink in the house. He finally relented , came by a few days later- didn't 'find' the leak because we had already cleaned up under the sink, shouted at my husband for wasting his time and left. We didn't even have time to ask him about the weird shower situation.. To summarize: 1. Didn't fix the sink tap we asked to - even though we had the replacement ready. The same tap broke again and we got shouted at by Mike for 'wasting' his time. 2. Didn't really look into some of the work I had asked him to do, and pretended he knew what he was talking about ( how exactly did he know my faucet parts fit or not without opening my bag or looking at the taps in our house) 3. He replaced our shower wonkily - that we need to contort to fully use. 4.Got shouted at for nothing! 5. We are hiring another plumber soon to replace the broken and wrongly turning sink tap. Please judge for yourself. Completely unprofessional. Shoddy work, no wonder he won't stand by it. read more

Mike is an amazing plumber, he is straight forward, honest and will never try to upsell you. Mike was referred to us from our friend back in 2016 and has been saving us from our plumbing issues since then and we continue to call him for services today. He has helped us in our own home, and for our rental properties as well. He's very knowledgeable, shows up and he gets the job done. I would recommend Mike to anyone if they have any plumbing issues. Although there may be areas/cities he doesn't service you should always call ahead of time and inquire to see first, and describe your issues. Thank you Mike, we always appreciate your services and when you can make it out. - Sean & Ivy read more

Mike at Pasadena Plumbing has done a few jobs for me at a rental property. Two new toilets and a new kitchen faucet. He's been very easy to schedule with, often on short notice, shows up on time, gets the job done right the first time. And done fast too. No leaks, no drips, no problems. Charges reasonable prices. I will definitely call Pasadena Plumbing again for future projects. read more

I just called to try to get a quote and "Mike" (or whatever his name was) was not only condescending but showed poor customer service skills. I was ready to give him my business and that call was all I needed to "click" say "good-bye"! If that's the service you get over the phone I do not want to figure out what the actual service would look like. read more

If I could give this place zero stars I would... This mike guy could not be any ruder. If we are paying for a service I expect professional and courteous customer service. From the get go he was condescending and rude and behaved as if he was doing me a favor. Never calling this place again! read more

INDEED a great guy and great company! I called them last Monday, needed a new water heater. They were ready to come out within the hour - my work schedule didn't allow so they came out later that afternoon. I had a new water heater by the time I came home from work the next day. Fast, efficient, friendly, and CLEAN! They left my basement cleaner than I had! I can't say enough good things about them! For sure my go to plumbing guys!! read more

It is difficult to believe that there was such great service. I called in the morning and told them of the problem with my kitchen faucet. I got a call back from Mike and he told me he would be here within an hour. Mike diagnosed the problem got a part and installed it. The faucet works great. What a life saver. Thanks Mike. read more

Mike is really a gem. Our hot water heater died this morning, on the eve of a holiday weekend, and with guests in the house. I explained the situation to Mike and he came out to replace our heater immediately. His rates were really reasonable. I'll be recommending him to neighbors for their replumbing project. Mike's cell: 626-487-3026 read more

The plumber we used for ten years had sold his company. Fortunately, I found Pasadena Plumbing. Great service: the plumber came, did the job well and quickly, and the rate was reasonable. I couldn't ask for a better "replacement!" read more

Had an old water heater crap out on a Saturday night. Next day replaced the thermocouple, went to re-light, pilot wouldn't stay lit. Called Michael at Pasadena Plumbing asking him to return my call on Monday. On Monday, early, got my phone call. I explained the situation, he said he'd come out but he was really packed that day. Despite his crazy schedule and the holiday week, he comes by, gives a great quote, picked it up, delivered, installed, cleaned up everything, and left, like he was Santa's elf or something. Great job, on time, excellent service, great price, and Mike left my family knowing we had ease and professionalism on our side. read more