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Eagle Rock, CA

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Americana Plumbing Experts

5.0 (56 reviews)
Closed • 8:00 am - 4:00 pm

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Finished project.
Shaun M.

Fair prices. Very professional. Personable. Honesty. Called these guys first. Gary reached out promptly and was able to come samenday to look at our project. We needed the sewer line from our property line up to m our main connect. The most important thing about Gary is he was the ONLY one who scoped it so we could see what extent the damage was. I got three other quotes. None of the other companies scoped the line.. They just gave me blanket quotes.They just gave me a blanket price. One of the companies wanted to pipe burst instead of using a liner. We'll, if they would have scoped it, they would have saw there wasn't extreme damage. So instead of digging two 4x4 holes,one of which was my patio, I only needed one hole. And it was where my clean out was. All in all, super fair prices, very personable, honest, and flexible. I'd also like to mention that they left my property looking nice. Obviously, there was dirt because they had to access it. But, it was filled and patted down.

Navien NPE-210A2 Natural Gas Tankless Water Heater.  Hot water to the bathrooms in about 15 seconds!
Edward N.

I hired Americana to install a new tankless water heating system. Gary was extremely helpful in helping me pick out a high quality, very efficient unit that helped me maximize the SoCal Gas rebate as well as the Federal tax credit for my 2021 taxes. He and his helper Max completed the job in a day and a half including capping off the pipes serving the old storage type heater I had and hauling it away. When they left you couldn't tell they had been there except for the new heater! The quality of work was second-to-none and Gary's price for the job was very reasonable. I will be using Americana again in the very near future for additional work that I need to have done! I highly recommend them!

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Called Gary at night of a kitchen sink clog and Sergio was able to come the next morning. Sergio was on time and fixed the clog.

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Very pleased with this company's work. Prices were reasonable and very satisfied with workmanship.

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Gary E.

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Ask the Community - Americana Plumbing Experts

Hi Gary, Can I cancel the appointment for tomorrow between 1-2 for 651 S Los Robles Ave, Pasadena. Can I contact you again if I need your help?

Yes, No problem. Contact us anytime when you need help with your plumbing.

Hi, I have sewer issue. The pipe is broken at the point of connecting to the public sewage line of Pasadena. Need repairing/replacement. Are you able to perform this work? Appreciate.

Hi Maddie, yes we can help you with your sewer issue. Would you like to schedule a free estimate?… 

View All 3 Questions

Review Highlights - Americana Plumbing Experts

“Will definitely have them here for future projects.”

Mentioned in 5 reviews

Read more highlights

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I worked with Carlos to do a bathtub faucet stem replacement. Because I'm off site, I needed a…read moredependable plumber who would be willing to work with me remotely and coordinate between me and my HOA. Carlos was that guy. Overall the project went very smoothly. I had to get HOA approvals to shut off the water and the application process took about 30 days. Throughout the process Carlos was very patient and responsive providing the necessary details to complete the application. The day of, he arrived early and communicated openly and regularly. He consulted with me when he needed to change his approach to the work and sent pictures of the finished work. Overall, I'd definitely keep working with Carlos and highly recommend his services.

I worked with Carlos to do a bathtub faucet stem replacement. Because I'm off site, I needed a…read moredependable plumber who would be willing to work with me remotely and coordinate between me and my HOA. Carlos was that guy. Overall the project went very smoothly. I had to get HOA approvals to shut off the water and the application process took about 30 days. Throughout the process Carlos was very patient and responsive providing the necessary details to complete the application. The day of, he arrived early and communicated openly and regularly. He consulted with me when he needed to change his approach to the work and sent pictures of the finished work. Overall, I'd definitely keep working with Carlos and highly recommend his services.

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Free Flo Rooters was one of 6 companies I called for an estimate on sump pump replacements at my…read moreparents' home in San Marino. Their bid was competitive, but what sold me on them was Patrick. He's both analytical and methodical. He took his time to evaluate the situation, clearly communicate the work needed, and identify any potential issues. After work began, Patrick found two large roots growing in the drains that clearly needed to be addressed. He and his crew opened the concrete, replaced pipes, and even added new drains to help with the upcoming rain. He knew I was on a tight budget and found creative solutions to keep costs to a minimum. Being a woman with next to zero knowledge of plumbing, I could have been an easy target. I'm grateful for Patrick's honesty, kindness, and patience, even as I picked his brain on other trouble areas of my parents' home and my own home, with no promise of additional work. I never felt rushed to make a decision or given false promises. I even came out of this whole experience with a better understanding and appreciation for plumbing! Free Flo Rooters, please expand your service area to Culver City just so I can hire Patrick again!

The guys came out and worked their asses off to hydro-jet the tree roots out of my main sewer line…read more The showed me video of what was going on while they were working. They had to go all the way from my house to the junction in the street but finally got through. Polite, clean, priced right, I'll 100% hire them again

On Call Water Heaters - On Call Water Heater experts 24-7

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Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

There are very few people who truly go above and beyond anymore, but Anthony from Oncall Water…read moreHeaters is absolutely one of them. If I could give them 10 STARS I would. We had a massive, old water heater that wouldn't fit up the basement stairs or through the door. I told him he could just leave it behind, but Anthony refused to take the easy way out. Instead, he painstakingly cut the entire unit in half just to haul it out for us. He finished a grueling job that most other companies would have walked away from. His work ethic, professionalism, and dedication are unmatched. I can't say enough great things about Anthony and the company! Do yourself a favor and give them a call!

Americana Plumbing Experts - waterheaterinstallrepair - Updated October 2026

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