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Pioneers Heating and Air

4.9 (409 reviews)
Closed 7:00 am - 11:00 pm

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Response time

10 minutes

Response rate

100%

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Reviews With Photos

Motti and his associate
Eddie O.

I reached out for a service call as my HVAC unit was not dispersing any warm air. Apparently, there was nothing wrong with my furnace since once they came out the unit was operational. Even with this fact, they were more than willing to take a look at my unit, double check the system and even go outside and look at my AC unit. Motti and his associate were friendly, professional and eager to help. I really appreciate this approach to business and being focused on customer satisfaction. While I did have a problem this time, I would be more than willing to use them in the future. These guys care and did not try to take advantage of the situation. They did not charge me for coming out. Thank you.

Our tech shay
Israel S.

We called last-minute during a holiday (Labor day) when our AC stopped working. They came right away and diagnosed our system. Shay our technician was very knowledgeable, patient and explained everything he was doing to diagnose our system in simple terms. He was not "pushy" which was great! Once he figured out why our system was not working, we discussed our options and prices which were very modest. We ended up fixing our AC system (which is great given the heatwave we are experiencing right now) and it was at a very comfortable price. Overall, our experience with this company and the technician (Shay) was an outstanding one. We will definitely be using them in the future (but hopefully NOT TOO SOON :-) I strongly recommend this company for your A/C needs and if you can, ask for Shay!!

Ariel was awesome. Thank you again!

Ariel was very helpful and thorough with our AC condenser repair. Called and they showed up. Easy and quick. Was offered a 2 year service at a low single cost. 10 out of 10, will be back for future repairs and maintenance. Thank you!

AVI!!!! You the man!

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12 days ago

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Motti M.

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4 months ago

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3 days ago

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Motti M.

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5 days ago

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4 months ago

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Motti M.

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1 month ago

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Motti M.

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Photo of Jon A.
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3 months ago

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Motti M.

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4 months ago

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Motti M.

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2 months ago

Issue resolved. Even though you were at first defensive, I appreciate you making it right with your actions.

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Motti M.

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1 year ago

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Motti M.

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1 year ago

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Motti M.

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9 months ago

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Motti M.

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5 months ago

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Motti M.

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3 months ago

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Motti M.

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3 months ago

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Motti M.

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5 months ago

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Motti M.

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9 months ago

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Motti M.

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8 months ago

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Motti M.

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1 year ago

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Motti M.

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6 months ago

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Motti M.

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7 months ago

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Motti M.

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1 year ago

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Motti M.

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1 year ago

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Motti M.

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8 months ago

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Motti M.

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1 year ago

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Motti M.

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7 months ago

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Motti M.

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1 year ago

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Motti M.

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9 months ago

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Motti M.

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Photo of Bill A.
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5 months ago

Quick response, great technician. So happy! Very satisfied . Would recommend! Gave a fair price.

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Motti M.

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4 months ago

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Motti M.

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1 year ago

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Motti M.

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6 months ago

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Motti M.

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4 months ago

Menny did a good and clean job and there boss is on top of it called me asked how everything was .

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Motti M.

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11 months ago

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Motti M.

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7 months ago

Ariel was really helpful. I made an appointment same day. Thank you so much for your help.

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Motti M.

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11 months ago

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Motti M.

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8 months ago

They came out quickly, and I thought they were honest and we were able to resolve my problem.

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Motti M.

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5 months ago

Worked with Ariel to fix some heating issues. He did a great job communicating, coming in a timely matter and gave me a fair price.

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Motti M.

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4 months ago

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Motti M.

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4 months ago

Had a great experience with Nino, he helped figure out what was going on with our unit and was always quick to respond to texts/calls!

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Pioneers Heating and Air Reviews in Other Languages

Ask the Community - Pioneers Heating and Air

The thermostat temperature inside the house stays at 79 degrees?

Thank you for your message, Ramon! If the thermostat temperature stays at 79 degrees and doesn't change, there could be a few possible reasons. We recommend checking the thermostat settings first. If everything appears normal but the issue persists,… Read more

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Review Highlights - Pioneers Heating and Air

Making the appointment was easy and Ariel communicated his arrival time to the house the day of our appointment.

Mentioned in 29 reviews

Read more highlights

Aire Serv of Pasadena

Aire Serv of Pasadena

(109 reviews)

Everything about my experience with Aire Serve has been beyond professional! Starting with Ashleigh…read morein the office communicating very well and taking care of all your needs to Service Techs like Christopher who was on time, ready to go and fully explained every aspect of the service and could answer ALL questions... FIVE STARS AND BEYOND!

Technician Andy Duong came out this morning to perform Heating & AC Inspection on my unit. Andy…read moreand his company deserves a 10/10 for service from beginning of encounter to the end. SERVICE: Andy left a strong positive impression - friendly, professional, approachable, respectable, helpful, informative, knowledgeable, competent, not pushy, and explained everything in a very easy to comprehend manner. He had shoe covers prepared and wore them inside the house, showed up right on schedule, is respectful at all times, left our house cleanly without leaving any trace, explained recommendations & areas of improvement with upfront pricing, offered insightful and useful options to improve our indoor air quality, showed us instrument readings and photos of what he tested/diagnosed, offered a suggestion of what to replace first in the order of importance, and explained technical things so simply that even a 90 year old grandma can easily understand. I really appreciate this about him. Excellent interpersonal relationship & communication skills. I'd say Andy should be the star employee of the YEAR for making his company look so good! I came across Aire Serv of Pasadena at their Taste of Arcadia event last month. From everyone I met that day, to the phone rep who scheduled my appointment, to the technician that came out today - in unison, they left a trustworthy and dependable impression. PRICING: $120 for inspection and cleaning, and additional $150 for out-of-area travel fee (they're based in Arcadia, kind of far to Hacienda Heights). Andy worked on my unit for two hours straight. Discounts available for recommended service/parts if it can be replaced/done during the same visit. Additional discounts available if you're a teacher, first responder, etc. They also have an attractive $20 per month membership option where they perform free annual service plus you receive discounts on parts replacements if needed. A nice peace of mind for an affordable price. OVERALL: Aire Serv of Pasadena left a very positive impression and they would be the first I'd think of calling up shall I need my Heater & A/C serviced, despite being just outside of their usual service zone. I would strongly recommend them to friends of mine who live in the west San Gabriel Valley area. (To the owner: Andy is a keeper and deserves a raise! :) You wouldn't want to ever loose this star employee working for anyone else!)

Ez Breeze

Ez Breeze

(120 reviews)

I recently had my HVAC system replaced and had a great experience from start to finish. Ash was…read moreable to come out quickly, assess the situation, and provide a quote on the spot. He took the time to clearly explain what he and his team would be doing, which made me feel confident moving forward. The invoice was detailed and transparent, outlining exactly what the job included and the specific HVAC unit being installed--something I really appreciated. On installation day, his team was professional, easy to work with, and worked efficiently to get the job done in a timely manner. After everything was completed, his team walked me through what was done on the roof and made sure I understood the work. Overall, their confidence, professionalism, and clear communication made this a smooth and stress-free experience. Thank you for the excellent service!

Exceptional service all around. I purchased a brand new 5-ton AC system through them, and the…read moreentire process--from consultation to installation--was seamless. The EZ Breeze team was incredibly responsive, communicative, and easy to work with. You can immediately tell they're passionate about what they do--they take pride in their work and genuinely care about their customers. Everyone I interacted with was friendly, honest, and transparent, which made the whole experience stress-free. They went above and beyond to make sure everything was handled properly. It's rare to find a company that combines professionalism with this level of care. Would absolutely recommend them without hesitation.

Pioneers Heating and Air - hvac - Updated May 2026

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