I do recommend them. They're a little more expensive than the other choices out there. I don't know…read moreif the other ones would've been just as good but they saved us about $1000 because we thought we were going to have to buy a new dryer but all we needed to do is get the vents cleaned and now our dryer works fine.

As other reviews confirm, Sean & Garrett are consummate pros. I also appreciated the clear &…read moretransparent pricing model with no BS upsell. Awesome

Fast replies. Unfortunately gone with another co but appreciated their customer serviceread more

Duct Pro was the quickest to respond when we reached out to multiple companies on Yelp for chimney…read morecleaning. They replied through Yelp and text, and I was able to schedule the appointment entirely over text, which was very convenient. The staff was courteous and offered a 15% discount for booking on a Friday. When the technician was sick that day, they immediately contacted me to reschedule and still honored the discount for the new Tuesday appointment, which I appreciated. The technician, Tim, was efficient and did a solid job. Pricing was slightly on the higher side, but it felt worth it for the peace of mind. Ratings Communication: 10/10 Responsiveness: 10/10 Quality: 9/10 Punctuality: 10/10 Cost: $$ Value for money: 8.5/10 Suggestion A quick follow up call after service to check satisfaction could be a nice touch and a chance to share future promos. Overall, a smooth and professional experience. I would recommend them.

GREAT company arrived on time, clean they moved the furniture even washed all the vents!…read moreAnd the price the quoted me on my first got in touch with them on Yelp was the price I paid. If more business were as contentious and treated all there customers Premium Air Duct Cleaning they would be busy!

Nicholas did a fantastic job with our dryer duct cleaning! We had an inkling the previous…read morehomeowners hadn't done much in the way of house maintenance, and that was definitely confirmed when Nicholas showed us just how clogged our ducts were. There was SO much buildup that we honestly couldn't believe it. He went above and beyond, kept us in the loop throughout the whole process, and was really thorough. We really appreciated his attention to detail and how clearly he explained everything. We'll definitely be using Premium Air Duct Cleaning again, and we'll be asking for Nicholas!

The technician was really nice, professional, and speedy. The dispatcher Regina was also very on…read moretop of things. Unfortunately I didn't catch the technician's name. The technician arrived on the dot right when Regina said he would, and she let me know that he'd write a report for my landlord. I liked how informative they were, and showing up on time impressed me because I feel like that's rare with service appts. Disclaimer that my landlord selected this repair company, so I don't know much about them, and my interaction with them was overall short and simple. May not be the same for all.

Avoid this company if you care about your time & money. Service techs don't diagnose, they show up…read morefor 5 minutes, take a guess at the issue might be and say 'need to order a part'. A week later they install part, create a mess in your place and leave. Issue persists and the customer gets to start the process all over again. Bonus when they schedule appointments you get a convenient 6 or 8 hour service windows. I have a basic frig, doesn't even have an ice maker, and after 4 visits the issue is still a mystery to them. They must believe having a frig is a luxury, not a necessity. They have no sense of urgency or empathy. I don't think they understand they are a service company. I'm not in favor of the AI boom, but it can't replace these people soon enough. If you think it's alienating dealing with AI on the phone, wait until you interact with west coast chief repair. You'd find more humanity talking to a bowling ball. Best bet; buy a new appliance. West Coast Chief Repair will waste your time and money until you reach the same conclusion. Skip the hassle and enjoy your life. West Coast Chief repair isn't a necessity.

Brandon arrived to my home on time, and was very friendly and professional. Greeted me and my dog…read morewhile explaining what he was going to do for the service. For my 3 bedroom 2 bath house with 8 ducts, he worked from 11am-1pm going through each room carefully to not damage any furniture. I didn't need to pre-prep the home with cover or anything, he was able to navigate and thoroughly clean with his brush and vacuum! Cami was a pleasure chatting via Yelp to get all the information of the service needed. Cost was good value to competitors because you didn't HAVE to include package unit in service if it was already done. I always get my AC Units serviced in June to prepare for the summer. Cami is super prompt in chat/text and wonderful in setting us up on the calendar. Was professionally invoiced for Zelle payment after the service for my record keeping and warranty. Would recommend this business to others suffering from respiratory issues and home was never serviced before. I moved in 2014 and never had this done, was told most of my ducts were fairly normal in accumulation but a few were very filthy in the rooms with heavy renovation.

We agreed to a time and day. There was no further communication from them as well as a no show that…read moreday. When I called they said they'll get back to me. I went with another company.

I had an excellent experience with Dryer Vents Express (Carlos and his team) servicing my dryer…read morevent. His customer service was exceptional! He was professional, extremely quick, efficient, and thorough from start to finish. Dryer Vents Express did a flawless job removing the significant buildup of clogged lint from our dryer vent, which has made a noticeable difference in our dryer's performance. Our dryer now dries laundry much faster and more efficiently, which should also help conserve electricity and reduce unnecessary energy consumption. I highly recommend Dryer Vents Express (Carlos and his team) to anyone in need of professional dryer vent cleaning and maintenance. Outstanding service, excellent workmanship, and truly exemplified customer service!

WARNING: BE CAREFUL BEFORE HIRING THIS COMPANY! Read others same comments…read more I called to ask how much it would cost to clean the dryer vent at my rental property, and he quoted me $220. But after he arrived and saw how nice and luxurious the house was, the price suddenly jumped to $950! $220 to $950 is a huge difference. I asked him why the price increased more than FOUR TIMES. His response? "It's a big house. I need a ladder, and I have to get on the roof." LOL! WHAT A JOKE! Getting on the roof is part of the job! I felt he was trying to take advantage of me after seeing the house. He also claimed in his text messages that there was a bird's nest in the vent and water inside. Neither was there. I've attached his text messages as proof. Other Yelp reviewers have also posted one-star reviews describing similar experiences, including claims about bird's nests. I told him to leave. When I told him I'm a contractor myself, he looked pretty stupid. I wasn't going to let him take advantage of me. HERE'S THE BEST PART! I went to Home Depot, spent approximately $79 on the tools and supplies, and did the job MYSELF! I'm posting pictures of everything you need to buy at Home Depot so others can do this themselves and save hundreds of dollars. All you need is a trash bag, shop vacuum , a drill, new flex foil duct and the vent-cleaning tools shown in my pictures. You can keep the tools and reuse them in the future. $950 versus $79! Please do your research, read the other reviews, and don't let anyone pressure you into paying an outrageous price without proof of the alleged problems. He will reply with a fake statement. Just be honest. I asked for pictures and proof he never sent them because it wasn't true. Cleaning the existing duct generally requires neither a contractor's license nor a permit; changing or replacing the duct should be checked against the applicable local requirements.

Jose provided a clear statement of work to be done and its cost and then stopped by when work was…read moregoing forward to check that all was going well. Eric and his team did an excellent job. They cleaned a very dirty attic, including the many boxes stored there, replaced insulation, and cleaned all ducts in the house. I was particularly impressed with the thoroughness and the care they took throughout the house and the way they communicated with us.

I didn't know what to expect with attic cleaning services as I found both good and bad options all…read morearound. Irma contacted me we worked on a quote that fit my budget and the guys came out to do an amazing job. They were quick, very clean, and I pointed small defects in cleaning and they adjusted and made it happen. I would definitely use them again and recommend to anyone in the market. I did make their life easy as I had no roof at the time of cleaning. But either way, they were amazing.

Big H&A has been a lifesaver. I have a 20+ year old system that acts up from time to time, and over…read morethe years I've cycled through a lot of HVAC companies -- none of them stuck. Big H&A is different. They're super responsive, super flexible with scheduling, and they actually show up when they say they will. Art has been helping us all season. We had a few issues this year that required back-to-back visits, and he diagnosed every one of them patiently instead of just throwing parts at it. His pricing was fair and straightforward each time. No upsell, no pressure to replace the whole system. If you need a reliable HVAC company, these are your guys. Highly recommend. Ask for Art

5 stars, incredibly fast turnaround! My AC went out so I…read morereached out to BIG H&A. They sent George within an hour. George came out, diagnosed a dead capacitor, replaced it, and tested the system within 2 hours of first contact. You guys are great! Will work with again.

Our dryer vent had not been cleaned in years. It was just something we kept putting off because…read morethere are so many ripoffs out there. It is about 20 feet long under the floor of our condo. David was the tech and he did a beautiful job. He was persistent and made sure to get out all the lint from that long vent pipe. We were concerned about moving the dryer because It is very difficult to put it back in place without losing the connection between the back of the dryer and the vent pipe. David was able to do the job without moving the dryer. This was one of the main reasons we had procrastinated--we didn't want somebody replacing our hard connector with an over-long, unsafe, snake of tubing. I will be calling them regularly for maintenance and have recommended them to friends. From setting up the appointment to job completion I found them to be responsive and friendly and the price was fantastic. There are so many "companies" out there now, and I use the word loosely, that are just people with a list of subcontractors and they send anybody over from their list and you don't know whether they're qualified or not. This is not the case with Air Duct Experts. They have their own employees and are a legit company. I Highly recommend.

The company is very responsive and will send you before and after pictures. Their estimate is…read moredetailed and usually sent the same day. Payment is very easy as well

Insulation Labs was recommended by my HVAC company (Titan Air Conditioning, Inc.) to completely…read moreoverhaul my attic & perform an "Attic Cleanup Bundle." After discovering some of my duct connections were wrapped in asbestos, a specialized asbestos abatement company was hired to remove the asbestos & everything in contact with it. After that was completed, Insulation Labs was hired to: Remove all of the old blown-in insulation (with a giant vacuum); sanitize the attic; Air Seal any openings into the attic including any electrical wiring or fixtures (ceiling lights, attic fans & plumbing/HVAC pipes or runs). Also included was Rodent Exclusion (performed by a pest control company) - sealing up any places that allowed entrance or exit into or out of the attic. And finally, Installing R38 roll-in fiberglass insulation (cut to fit inside of the rafters). The entire crew (up to 6 or 8 individuals) were AWESOME! Especially Victor & Domingo! They were constantly giving me updates & progress reports on what was happening, & if I asked a question, they would stop what they were doing & give me their full undivided attention, completely explaining things, & then make sure my question was answered, & then inquire if I had any more questions! They were amazing & top notch individuals - representing your company with honor & distinction, & reassuring me that you were definitely the right company for the job! THANK YOU for employing such wonderful & professional people!

I would stay away from this company based on my experience with their management and the complete…read morelack of professionalism I encountered. I contacted them regarding insulation work completed at my home in 2022 because I had recently been given concerns about its current condition. I was simply trying to get an explanation, verify what work had been completed, and let them know what other professionals had observed. I also explained that I would be having a city inspector evaluate it. Instead of having a professional conversation, Angel, the Operations Manager, raised his voice, spoke over me, and became extremely intense and intimidating. I was genuinely trying to understand the situation, not argue with him. Regardless of what the inspection ultimately finds, the way I was spoken to was enough for me to decide that I will not work with this company again. I no longer feel comfortable or confident having them perform additional work on my home. I will have the insulation independently inspected and address any necessary work elsewhere. Based on my experience with management alone, I cannot recommend this company.