The technician "Art" arrived on time and notified us before he arrived. He quickly and thoroughly diagnosed some trouble spots with our aging HVAC split system. Added refrigerant to one system and inspected our duct work. Would highly recommend, and will be a lifetime new client! read more

My AC went out during an extreme heatwave so I reached out to Big H & A. George came same day within the quoted time. Within 15 minutes he diagnosed the issue as a faulty capacitor and replaced it at a very reasonable price. Overall very professional and great service. I would highly recommend George and Big H&A for your HVAC needs. read more

Big H&A has been a lifesaver. I have a 20+ year old system that acts up from time to time, and over the years I've cycled through a lot of HVAC companies -- none of them stuck. Big H&A is different. They're super responsive, super flexible with scheduling, and they actually show up when they say they will. Art has been helping us all season. We had a few issues this year that required back-to-back visits, and he diagnosed every one of them patiently instead of just throwing parts at it. His pricing was fair and straightforward each time. No upsell, no pressure to replace the whole system. If you need a reliable HVAC company, these are your guys. Highly recommend. Ask for Art read more

5 stars, incredibly fast turnaround! My AC went out so I reached out to BIG H&A. They sent George within an hour. George came out, diagnosed a dead capacitor, replaced it, and tested the system within 2 hours of first contact. You guys are great! Will work with again. read more

Art was fantastic! He was fast, professional, honest, and very polite. He arrived right on time, communicated throughout the entire process, and even sent me a text when he was on his way--which I really appreciated. He was working at my home while my grandma was there, and he was very respectful and kind to her. He clearly explained what was going on with our AC and made the whole process easy and stress-free. They also provided an invoice and made payment super easy. And they provided pictures. I really appreciate the great service and communication. I would highly recommend Art and BIG H & A for any AC needs! read more

BIG H & A - Heating & Air Conditioning/HVAC Near Me

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The guy knows what he is doing, he replaced my 3.5 ton Condenser unit within 2 hours. Grate communication and Reliable, serious business person. Also he was flexible with his pricing, he bit his competitors with his price also!!! Thank you Art... read more

BIG H & A - The guy knows what he is doing, he replaced my 3.5 ton Condenser unit within 2 hours. Grate communication. Thanks - Heating & Air Conditioning/HVAC Near Me

What would I do without Big H & A!!! Our HVAC decided to not work on Friday of the holiday weekend so I contacted them at 6 pm on Friday evening, someone got back to me right away, and Art came out at 8 am on Saturday. He replaced the capacitor for the compressor and the fan motor since it burnt out. Was up and working again within 30 minutes. Art was very kind and was confident in what he was doing. I trust them and what they quoted us. Thank you again, Art!! read more

BIG H & A - HVAC - Heating & Air Conditioning/HVAC Near Me

My AC decided to stop working in the middle of a heat wave. I contacted Big H & A just last night around 8:30pm and they responded shortly after that sending one of their technicians, George, the next day. George was very friendly and professional and was able to fix my AC unit pretty quickly. Thank you so much to George and Big H & A! I will definitely reach out to you guys again in the future if I need help. read more

George was on time and got in and out in less than an hour. He was honest with me and now my AC is purring like a kitten. Highly recommend.

I had these guys out in late March to do a repair based on their amazing reviews. And I was not disappointed. Their technician Hike fixed my 2011 Kenmore dryer. Recently, I noticed it making some strange noises again and immediately reached out. They booked my appointment very quickly and I was happy to see Hike return for the call. He took it apart and discovered it was a problem with the motor, which was under warranty. He was able to get a new one and install it a couple days later. I only had to pay for the labor. And now it's working perfectly. I really appreciate Big H&A's communication via text. They kept me informed every step of the way as to the schedule and always let me know the specific time Hike would arrive. They have been so impressive. read more

I want to start by saying that our initial experience with this company was great. The technician they sent to repair our washer and fridge fixed both issues without any problems and at a fair price. Because of that positive experience, we called them again when our dryer stopped working and our dishwasher flooded. The technician who came out the second time seemed knowledgeable, but he spent an unusual amount of time talking about his personal life, previous work history, and education. It felt as though he was trying to prove his qualifications. While it was a bit odd, we allowed him to assess the issues. He told us the dryer vent needed to be cleaned or replaced. Regarding the dishwasher, I don't recall the exact issue, but he performed a repair and quoted us prices for both jobs, which we agreed to. He returned on another day to complete the work. He went into our attic and told us he had cleaned something related to the dryer vent and that the dryer should work as long as we did not overload it. He also stated verbally AND IN THE RECEIPT that the dryer duct had been replaced. However, when we later moved and checked behind the dryer ourselves, we found a broken duct that had not been replaced. He mentioned that the dryer needed additional parts and said he would return to complete the repair. At that point, however, we were uncomfortable and did not want this specific technician to come back. To this day, the duct has still not been replaced. We called and requested a different technician. The new technician stated that the issue might be mechanical and that repairing the internal components would cost between $600-$800. For comparison, a brand-new LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Dryer retails for $699.99. When I asked why I would spend that much on repairs instead of purchasing a new unit, I did not receive a clear explanation. I do not typically leave negative reviews, but this experience has been frustrating and disappointing. Based on our second experience, I cannot recommend this company. I am leaving two stars only because the first technician did a good job. Im sure there will be a comeback from the owner as well. That's ok; this was me and my girlfriends honest experiences and opinions. read more

I used Yelp's project manager to send my needs out to multiple companies that could potentially handle my needed gas oven repair and to get quotes, and ultimately went with Big H&A. They initially communicated very well through the Yelp app and got me set up for an in person consultation at my house. Timeframe for their availability was pretty good. Service technician who came out was pretty close to the time window I was provided. He spent good amount of time evaluating the problem with the oven and as suspected had to do with faulty internal temperature gauge/thermostat. We agreed on price range for part and labor for replacing it and he said he'd be in touch soon to notify approximately when part would be available to schedule next appointment. Unfortunately, that's where communication experience broke down a bit. Didn't hear from him nor anyone else from the company for a long time. I reached out myself and they informed me of the part being on back order and could be days to months for it to be available. Ultimately it came in within a couple of weeks and we were able to get the service appointment scheduled about a week after that. Service technician who replaced the thermostat did a great job. Courteous and professional. Overall would definitely use them in the future. read more

So glad I got referred Big H&A. Called on a Sunday afternoon and they came out Monday evening (as requested). George K. provided the absolute best customer service. He texted ETA, arrived and promptly assessed issue, replaced the capacitor, and verified working AC all in less than 30min. Could not have asked for more. read more

Super prompt service, very fair pricing. Did a really nice job and explained in detail what was going on.

Could not be happier with the service from Art and Big H & A. It's 98 degrees and our HVAC unit started leaking through the ceiling. They were able to come out same day, identify the issue, and fix it quickly. read more

Excellent work. Immediate availability. Very reasonable pricing. Great communication. Highly recommend. A+++++ read more

George was professional and friendly. He was also efficient in his diagnostic. The price is reasonable.

George did a great job fixing a leaking mini split in my rental on a very hot Sunday. He was friendly, thorough and provided accurate ETA's while en route. He seemed very knowledgeable about HVAC systems in general and I would recommend him/ this company to anyone dealing with any air conditioning issues. read more

TLDR: These guys are AWESOME. George showed exactly when he said he would I. His text, explained to me the issue (with photos) and fixed the AC. Our AC shut off (thermostat went blank) at 7pm on a Sunday. I sent a quote request not expecting anything till Monday morning at the earliest. I received a reply 10min later, with an inspection scheduled for the 8am. Not impressed? I'm writing this in AUGUST. George (the technician) showed up right on time, asked a couple of questions, took a look at the unit, and came back with photos to explain why the unit wasn't working. The fix was a quick one, and the price (diagnostic, labor, parts) as VERY reasonable. Definitely calling BIG H&A for ac needs in the future. read more

They responded quickly to the message on yelp and were able to get someone out in the same day! George was here when they said he'd be, diagnosed the problem fast, and he gave us options for going forward. A big repair or replacement choice to think about, and some restored refrigerant to give us some time to make the choice and survive the end of the heat wave! George was straightforward and clear and much appreciated! read more

I'd rate this at 10 if I could! Our AC stopped working on Sunday. Big H&A recommended by neighbor. I called to make Monday appointment but George arrived at the door four hours later on Sunday! He was terrific, including leaving to get parts he hoped would work, returning to install them. Unfortunately, we needed a new compressor. He was exceptionally nice to work with. They had to order it, so first thing Thursday morning, Art arrived and installed it. Price was reasonable, Big H&A communicated regularly by text, I knew what was happening, what time to expect workers. I can't recommend them highly enough. read more

My stupid noisy dryer got a boost from Big H&A, leaving it quiet like its supposed to be. They came quickly, charged a reasonable fee, and I trusted their advice. read more

Every AC company always gives my building an I nonsense with extrememly unreasonable charges. Big H&A has been without a doubt the best AC company out there. Same-day fix and George was incredibly honest and throrough and didn't overcharge me. He was also very kind to my family while they were still in the house. Cannot recommend George enough. He did a stellar job. read more

Finally, an HONEST appliance repair company. Art was my technician. My older Subzero frig seemed to be running hot around the vents. Another company had quoted me $3200 for a new freezer compressor. Art said that wasn't necessary. He performed a cleaning of the coiling springs and took the bottom vent cover off to let the refrigerator breathe in the future. Instead of spending $3200 I spent $185. He also serviced my older HVAC unit, a more obscure water source heat pump model that not alot of people service. Two other companies told me the unit needed to be replaced at a cost of anywhere from $5000 to 12,000. I told Art a third company had already done a very expensive deep clean. He said it was good that I did the cleaning but that it only needed to be done every five years. He replaced some of the freon for $130 and colder air was blowing thru my vents in no time. All in all, this company saved me a boatload of money and I appreciate it. read more

Quick response, showed up on time, and completed the job quickly and without any fuss. Really appreciate that our tech knew what he was doing, was straightforward in explaining the issue, and was extremely efficient. We would definitely use them again! read more

My dryer stopped blowing hot air. My usual tech couldn't come out for a few days so I decided to give these guys a try. They came out immediately so that was a plus. Their tech diagnosed that a thermostat needed to be replaced. The part cost $50. The invoice came out to $350 which also included a cleaning and maintenance. So why the 3 stars? It was $50-$100 more expensive from other places I got a quote afterwards. It was great they were able to come out the next day but had I known they were more expensive, I would have waited and saved a few bucks. read more

Extremely grateful for the quick service. We needed our AC repaired asap and had someone at our door within 1.5 hours of reaching out. Appreciate the quick replies and understanding our urgency. Will definitely use them again and recommend to any friends. read more

We've now used Art for both our properties and we wouldn't use anyone else! He was knowledgeable, thoughtful, always on time, and communicative. The projects were done on time and on budget and our hvac systems have been working perfectly ever since. read more

I contacted Big H & A on July 21 to have the inner glass on my LG Oven Door replaced. I will be transparent and say that my original interaction with the technician dispatched by Big H & A did not go well. The technician was not truthful about the availability of parts for my repair (he told me the part was discontinued even though I could find it easily online) and did not follow up when he said he would. I posted my dissatisfaction with my initial experience with Big H & A and was soon contacted by Art, the owner of the company. Art was a complete breath of fresh air. Art immediately apologized for my experience and took full ownership of the situation. He agreed that my experience was unacceptable and was not defensive even in the slightest. He was understanding, kind, and most importantly, accountable. Art offered to refund me my original $60 service feel along with some additional money to compensate me for my troubles (I had to ultimately conduct the repair myself). Art also offered a generous discount on future services, which was greatly appreciated. I understand that business owners don't always have control over the people who work for them. What is important, however, is whether those owners demonstrate accountability and honesty towards customers. Accountability starts at the top and, from my experience, Art is a truly accountable leader and demands it from the people who work for him. This should give any future customer of Big H & A great confidence. You want to be sure that a company is honest and that the people you hire to come into your home are trustworthy. Given my experience with Art, I would trust Big H & A in the future. You learn a lot about a company when things don't go as planned. Big H & A demonstrated that they step up big time when they need to. read more

I called Big H and A, because my air conditioner went out. I had previously had called other companies, but the other companies turned out to be unreliable. Art arrived in a timely manor, diagnosed the situation, and repaired my air conditioner. Art was very patient when I asked a lot of questions. Great job, Art! Thank you for everything! I will refer Big H and A to everyone! read more

my ac broke in the heat wave and George came out same day and fixed it. I would have roasted without their quick service. He was nice and professional and I'd use them again. read more

George just fixed my air conditioner!! He was prompt, polite, and professional. He also explained to me what the problem was and how to properly maintain my AC (get those coils cleaned yearly, folks!). Thanks so much, George! I would absolutely recommend! read more

Truly exceeded my expectations! I noticed my AC was on but not cooling (the thermostat wasn't getting under 76!) so I decided to have a tech come out and take a look at it. I found Big H&A via Yelp and chose them based on the good reviews. I'm so glad I did! They answered the phone immediately and said someone could be there within two hours. George showed up promptly and quickly diagnosed the issue and fixed it for a fair price. He was communicative, fast, and truly a lifesaver in this heat! I would 100% use Big H&A again in the future! read more

Though they were not the cheapest agency, George came out and spent a lot of time in the 100+ degree heat on my roof to make sure our HVAC was working again. He was very thorough and made sure my family and I were comfortable again. I can't thank them enough! read more

George from Big H & A performed a tune up on my older A/C system. Very fast service and quality work!

Big H &A is my go to for any repairs. Last time it was for the AC, before that the washer. This time it was the dishwasher. Always professional, with quick service and nice techs. Took the time to explain the possible issues, and showed me why the part needed to be replaced. Would highly recommend if you need help with appliance repair or AC. read more

Contacted Big H&A on a Tuesday night at 9pm after something got caught between the washer door and the rubber seal....rubber seal was completely ripped up. They responded immediately and I was able to schedule the diagnostic the next day. The price they quoted me was fair, much lower than a few other companies I contacted. Alex and Stan came out on Friday night to replace the rubber seal on my LG washer - they were very courteous and clean and were in and out in under an hour! We were honestly so impressed at how fast they were. They also ran tests to make sure the washer wouldn't leak during a cycle. Would definitely hire again for appliance repair. read more

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Requested service for my refrigerator, received multiple quotes. They had the best price and fixed my refrigerator, it's been working great, thank you! Highly recommended! read more

I had 2 units of mini splits installed. First, they were very respectful of my house rules (taking shoes off etc), and they communicated me well with what's going on from start to finish. Also the price was the best among all the companies. I'm totally happy with everything it went. I would highly recommend this place! read more

BIG H & A - Heating & Air Conditioning/HVAC Near Me

Our air conditioning unit stopped working on the hottest day of the year. Messaged Big H&A and luckily they had a technician in the area. George arrived in about 15 minutes (wow) and quickly diagnosed the problem. It was the capacitor. Thankfully, George had one that fit so he installed it with great care and precision. Our house is now cool and ready for the heatwave! I hope I don't have a problem with our A/C again, but if we do I'm glad we know exactly who to call. read more