1. Air Duct Cleaning Pasadena

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Pasadena, CA

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Air Duct Cleaning Pasadena

5.0 (1 review)
Closed • 7:30 am - 7:30 pm

Services - Air Duct Cleaning Pasadena

Air duct cleaning

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10 years ago

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Aire Serv of Pasadena

Aire Serv of Pasadena

(116 reviews)

Andy Duong came and inspected my unit because my line-set covering was improperly installed by…read moreanother HVAC company. Andy inspected it and said it was not worth going through Aire Serv because of liability. I appreciated his honesty and directness.

Subject: Andy D. unprofessional Conduct and Price Gouging…read moreThe technician initially stated he would inspect the unit to diagnose the problem and provide a price estimate. However, after the inspection, he admitted he did not know what was wrong. Instead of a proper diagnosis, he offered a series of speculative part replacements, warning me that if the first parts didn't work, he would have to replace more at an additional cost.He said he found 3 part that no working but inorder to continue I have to pay him now $600+out of $1,300+ before he replace them. I agree to let him replace because he said he found this 3 to be broken. He proceeded to replace the 3 parts but later said they don't work. I asked him why they don't work he just say don't know. I ask him is there any power? He said no. He told me the part that suppose to supply have no power. I told him that he should know how to check them not asking me. He told me the power supply part cost about $400 so, I have to continue because I already spend $1,300+ for 3 inexpensive parts, charging me nearly $2,000, yet the issue remained completely unresolved. He is now claiming I need to replace the main board for an additional $1,600+. Why don't he just tell me ahead that I might have to replace everything which cost almost the same as brand new units. At that time he said even he replace that $1,600 board it still night not work.This is unacceptable, predatory behavior. Fortunately, the entire interaction was captured on my security camera. I am filing this report to BBB and X warn others about these scam tactics and to demand accountability. I will consult the Sheriff. I have someome coming to inspect it. People in this city don't want this kind of scammer around. I told you my baby is sick but you only think about scam me. note: "I pay to have my air conditioner inspected so you can tell me what is wrong with it, not the other way around." Note: update to match the time line (10/10/26) 4.28pm. I expect you to tell me what's wrong with my AC unit not me telling you. You are the professional isn't it?

Air Duct Cleaning Pasadena - airductcleaning - Updated November 2026

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