Doesn't look like I'll be coming in anymore or at least during my lunch hour. I ordered ahead of time on the app and I'll admit my order was ready when I walked in, however wasn't very fresh. I ordered the "You pick 2" and my Mac n cheese was fresh.. but my sandwich (Half chipotle chicken avocado melt) was looking gross with the avocado they used. 0 stars for that one. I noticed when I got back at work and was bummed that half of meal was "freshly made". Idk what the hell the cook was thinking. I'm so disappointed.. I love Panera too! read more

Panera Bread - The Avocado to my Sandwich! FAIL - Sandwiches Near Me - Moreno Valley, California

Panera bread is expensive and some of the food is not worth it. Especially when the customer service is as if no one likes their job. The customer service at the one on Day street in Moreno Valley needs an upgrade. But my last visit there nauseated me. I purchased an Apple Pie cookie and the filing had a long hair baked into it. I called back that day and they said someone would call me back and no one did. I went in to the store with the hairy cookie the next day and the manager asked for the cookie and offered me another cookie for the inconvenience. I didn't ask to be compensated I felt like she should have offered more than just replace the cookie that was not edible. The actual store furniture is unsanitary as well; why would I expect the food to be clean? This Panera bread location needs to start over! read more

Panera Bread - This was a cookie we purchased; yes it came with baked hair! - Sandwiches Near Me - Moreno Valley, California

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The food was okay but an item in my order was wrong. It's not the first time this has happened, it happens almost everytime I've gone.

Was given expired cream cheese that I did not realize was expired until I had already taken a bite. The date says March 13th 2022 and it is now April 5th 2022. Please check your inventory better and do not give people expired products. They did send a driver to replace it which is why I'm giving more than a single star. read more

I love this location. Always receive good service today just wasn't someone's day and they took it out on my soup. Yes I'm petty but I paid for it!!! read more

Panera Bread - I usually receive A-1 service but today I got a soup that wasn't at least halfway full. Like someone ate out of it and sold it. Upset!!! - Sandwiches Near Me - Moreno Valley, California

I made an online order since I only had a 30 min lunch and once I got there my order was sitting on the counter instead of being in the "online order" shelf. I waited about 7 minutes before going up to the counter to check if it was mine, after watching the waitress walk to the counter a few times picking up plates of food to take to tables. I ordered the quinoa lentil soup it's was a little bland but Filling . read more

Panera Bread - Quinoa lentil soup - Sandwiches Near Me - Moreno Valley, California

This location sucks! The workers act like they're some high profile thing. Took 34 minutes to get 2 bagels and a coffeee.

Trust me I'm not one to give bad reviews. I generally will say something to the manager or shift lead. In this case, nope.. giving them 1 start. There was a few minor reasons but the biggest one of them all is their food safety to the public. There was chicken in my salad (not a salad that came with chicken). I don't consume meats because my body doesn't can digest it so I chose not to eat it. Am I allergic, no. However this makes me wonder what if someone was allergic? How are you protecting the public by neglecting food cross contamination? Because of the actions of this location, I can no longer trust Panera. read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

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I am so addicted to Panera and their butter is gold lol I love this location because the staff are always helpful and friendly

My co-workers and I ordered 3 of the Pick Twos for lunch today. We all asked for chips to go with our lunch. When we opened the bag...no chips and no utensils. We ordered two of the Napa Almond Chicken Salad Sandwich and both came with pretty much only lettuce and tomatoes. Hardly any chicken! This is NOT the first time this Panera Bread location did not deliver what they supposed to. So disappointed AGAIN! Will not be back at this location. I called twice hoping to talk to the manager like the receipt said, but both times got hung up! Oh! And I even gave them $ 6.25 tips for TO - GO! read more

Panera Bread - Did you see any chicken? - Sandwiches Near Me - Moreno Valley, California

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I ordered the night before dozen bagels and a tote of coffee for 9am pick up. At 9am it said it was ready. I went in at 9:06 and they said they were making coffee. I had a meeting to get to which is why I preordered the night before. At 9:15am the shift leader informed me they didn't have the bagels I ordered! It was 15 mins after it said ready. I told her I don't mind what kind it's for a meeting and they are waiting on me. They gave my the hardest bagels. Probably old! Terrible experience read more

Incompetent staff. After waiting for a long time for the girl at the register to finally take our order, I ordered the flatbread pizza for my daughter to be told that they were not doing flatbreads because they were out of boxes. Then proceeded to see at least four other people be served flatbread in boxes or on plates to dine in. Kitchen confirmed they are serving flatbread pizzas, so clearly the girl on the register is either lying just to be rude or is too incompetent to work a register. read more

If I could give a -10, I would. I'm boycotting Panera. Yesterday, I stood in line for soufflé, smoothie, & pastry ring for the staff at the nursing home. They had one soufflé in the case. I figured that was mine. I get up to the counter order & pay; which included the soufflé. He goes to get it & a girl from the back, grabs it for an online order. I have ordered online at 9 o'clock at night to pick up in the morning. I have ordered at 6:30 in the morning to pick up at 9:30 in the morning and have had problems getting soufflés. I went right through all the problems I've had trying to get soufflés. The manager was going to refund me for the soufflé. I told him to forget it and cancelled my whole order. I will never use again. read more

I don't know if all Paneras are like this , but this one needs to have a better delivery/mobile order station . I door dash and every time I go here , the order I'm picking up was either taken by someone else and they have to remake it or they "cant find the order" meaning they already made it but someone else took it . Today I also saw this homeless woman come out from the restroom and just randomly grabbed a bag while passing by the food racks . read more

Came in for lunch with kids. Love the fresh food and drinks. The staff working here now are a huge improvement over previous visits. They still don't clean the whole place though. They say the food is 100% clean, not the light fixtures. read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

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I love this place! Its a great study spot because it isn't very loud and gives "coffee shop vibes." The service is also really good- employees are friendly. The food is good too- I get the pick 2 and got the chili and turkey bravo sandwich read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

This place was awful. Me and my wife went in and first impressions were bad. Homeless people around so not good. I ordered the turkey avocado BLT and she had the cheese broccoli bread bowl. Very pricey for a basic sandwich my wife could've made at home. Would've tasted better, too. My wife's bread was very hard and had a gnat on it. Would definitely not recommend to anyone. She also found a hair on her plate. If I hadn't used a gift card, I would've complained hard. I recommend they change the name to hairy gnats hard bread. read more

Went in, ordered, and paid for 2 of the spinach souffles. Then I drove home and cut into the souffle...they were RAW at the bottom. So, I had to drive back to the restaurant, told them the souffles were raw, and was provided with 2 more. Drove back home, cut into them and again, they were still RAW, but not as RAW as the first ones. With the prices of the souffles, this is RIDICULOUS! Needless to say, I won't order these souffles to go again. If I do get them again, it will be INSIDE the restaurant where I don't have to waste gas returning them. I will sit there, cut into it and if it's RAW, they can just REFUND my money. Panera has, evidently, hired new cooks because these souffles used to be awesome, now they taste like eating raw dough which is totally unhealthy! Things are going downhill quick for Panera. They had better get a clue or they'll be out of business QUICK!!! read more

WORST CUSTOMER SERVICE, I called 3 different times to place a simple order , whom ever answered the phone have no clue how to take an order. First time phone rang like crazy no one answer. Second time I called they place me on hold for 3 minutes, I got tired of waiting and hang up and call again.. 3rd time i was in the phone for 6 minutes to place an order . After placing the order the lady transfer me to someone else and they asked me to place my. Order again cause the First Lady had to step out and didn't take my order... Now I had to drive there and place the order in person , i asked to speak to a manager, she only listened to my concerns for 30 seconds and told me please hold I will be right back.. GUESS what SHE NEVER DID.. read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

The food is of the best quality, but it is very expensive. $18.00 for a 1/2 sandwich, side item and a beverage. The hostess working Tuesday afternoon was the highlight of the visit. She seemed to talk to every guest and remained very calm and focused. If you aren't very hungry and want to sit and relax, this is a good option, just keep in mind they're expensive , but again the food is great. read more

Has to be the dirtiest Panera I've ever been to. I get the " not enough people to work" but for goodness sake, CLEAN IT UP!

Although theres a understandably long wait because of the pandemic shortage of staff this place is always great! My food is always good . This location is always kept up to the best standards of cleanliness. The staff is friendly even when they are rushing to get everyone's orders out and I truly appreciate it!! Thank u to the staff for ur great service. read more

So we had a terrible experience here. Cashier up front had zero knowledge of the menu items. Two simple breakfast sandwiches took 22 minutes to make and they weren't the same bread that was on the advertisement. And to top it all off I found a hair in my food. The last time I'll be coming here. read more

Not sure what happened to this Panera over the course of one year but the food was absolutely horrible. I never write reviews but my experience was just awful. Food was cold, chicken was uncooked, soup was lukewarm. The food had zero flavor. Spent $45 for nothing. read more

$11 for this?? The prices of this place keep going up but the size of the meals keep getting smaller. read more

Panera Bread - Baja Bowl - Sandwiches Near Me - Moreno Valley, California

I've always driven past this Panera but I'd never gone inside until now. I have a Panera back at my hometown so I already knew what I wanted the moment lunchtime came around. It's funny but I usually order the same thing, so I definitely need to expand my list of food's I've tried by Panera. Definitely had a great time and the service was really accommodating. They even have electronic cashiers for ordering fast. I used it for ordering cookies as we left. It was relatively fast, and tasty! As a promise to myself I'm gonna order something different next time I go to any Panera! read more

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Service was extremely slow. Workers made customers wait over 40 minutes. Their reason was that they were under staff, and yet they found time to stand around and talk and flirt with each other. Maybe the problem is they need to hire better staff. read more

DISGUSTING! There are flies everywhere. The restrooms are horrible. Customer service was terrible their lack of communication they get away is impeccable probably stems from management. read more

The store its self was clean and presentable. All the goodies look so fresh and delicious. The person at the register was welcoming and patient with me trying to decide what I wanted. I chose the pick two and got the chicken noodle soup bread bowl and the bbq chicken mac n cheese. Ive always heard of " You always get more when you dine in" and man they were not lying! I got my order to go since i was feeling sick, when i got home and open the container where the soup came in, it was literally full of broth. It Didnt even fill half the bread bowl. The bread itself was hard as a rock. I was pretty dissappinted but felt to sick to drive back. Have to admit though the bbq chicken mac n cheese was pretty delightful! I Should have gotten two of those instead of the bread bowl. First visit and was very dissappinted on the portioning. read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

Panera is the perfect go-to place for either a Dine In or To Go meal. They have everything: sandwiches, soups, salads, bread, and a variety of pastries to choose from. I usually order the broccoli cheddar soup with a French baguette on the side, but sometimes I do the "You Pick Two" option and pair my soup with the Spicy Thai Salad with chicken. Panera has the option to order from a kiosk, which shortens the time to put in your order. If the food is taken to-go, you generally won't have to wait more than 10 minutes, depending on how busy the restaurant is at that moment. Perfect for a quick lunch or rainy day snack, Panera is a must try! read more

Operations at this place is horrible. App says 5-10 minutes wait and it's like 30 minutes every time. This place seriously needs new management. read more

As always this Panera is AWFUL! Before end during the pandemic, their customer service is horrible. This location needs a serious overhaul because top yo bottom the employees are horrible, lazy, and rude. read more

I had an awful experience with one of the employees. I felt Chardonnay had an awful attitude and was very disrespectful. She rolled her eyes and spoke to me rudely. The worst part is when I went to ask another employee to speak to a manager, she told me Chardonnay was the manager on duty. I asked to speak to the general manager but was told she (Patricia) was not there. I was given a card to call back later. Chardonnay needs retraining or she needs to be demoted to a non customer service position. My family enjoys panera but will probably not be back to this location. read more

I love this Panera. I work nearby which is convenient and I love their new unlimited coffee deal!! Everyone here is so friendly and always willing to help me out when I'm in. The food is awesome especially the new Mac n cheese sandwich yum! read more

Soooo unprofessional. They legit don't know how to run a business. They had me waiting for a curb side pick up for 40 minutes after the time isle was estimated to be done. I didn't even get my food cuz by the time I went to pick up my husband and go back so I can get down and leave the kids in the car the manager tells me we are having system errors can I have your order again. I tell her cancel I don't have time. She cancels it and doesn't even apologize for the time I have wasted just to not get any good. Poor poor customer service. read more

Gluten heaven!!!!! Tip: Get there after the shark feeding frenzy is over (loooooong line at lunch). It's more like a ghost town after 3pm. And you will be able to grab a booth too. ~Cuban chicken panini on focaccia ($7.99) - Since when did Chipotle mayonnaise make its way into a Cuban sandwich?? That's NOT so Cuban-ish to me. I will give Panera credit for the *hormone-free chicken* they put on this sandwich tho. Not to mention the yummay bread. The bread actually saves this sandwich. http://www.yelp.com/biz_photos/panera-bread-moreno-valley?select=z1WCtTDhxBJAajYwxMlVOw ~Sierra turkey sandwich. Smoked turkey on asiago cheese focaccia. It could use more turkey, but this is probably their best sandwich. Their smoked turkey deli is really something. I can't seem to find a similar substitution at any store... even Sprouts' smoked turkey deli SUCKS when compared to this. http://www.yelp.com/biz_photos/panera-bread-moreno-valley?select=LIHR1Ri42LvM6WmmTzi8Pw ~Smokehouse turkey panini - Blah taste. The smoked turkey is the only thing that's any good. The bread is not as good as the Cuban panini or the Sierra turkey. http://www.yelp.com/biz_photos/panera-bread-moreno-valley?select=6Ao_YzIEuUygj8menJyVFQ ~Tuna salad sandwich on honey wheat bread w/ lettuce, tomatoes, onions, salt & pepper. - no complaints. Tuna lovers will get their fix here. Tried their cheesy brocoli soup in a bread bowl. Might as well get the BREAD BOWL since you are at Panera BREAD, right? It costs the same to get the soup in a bread bowl as it does to get it in a cup. Doh! http://www.yelp.com/biz_photos/panera-bread-moreno-valley?select=MEuIvlEauB9z9lC8WQ92dg http://www.yelp.com/biz_photos/panera-bread-moreno-valley?select=C-NYHtOydnWm9Q6d17V3vA As for the baked breads, my favorites are the traditional foccacia and foccacia asiago cheese. I like to purchase these gourmet breads since it makes my life easier to prepare my husband's sandwiches for him to take to work the next day (the main reason for my 3 stars). http://www.yelp.com/biz_photos/panera-bread-moreno-valley?select=wnGUQrZnIBc_gzYRjxrDsw Tried the chocolate chip cookies and I did not think they were any good. My son had one and he later vomited. Now he won't come near these cookies. Even the brownies here did not excite my sweet tooth. The good stuff I had: sierra turkey sandwich cheese danish (AKA cheese pastry) coffee crumb cake (not dry) brocoli cheese soup w/ the BREAD BOWL Foccacia loaf (including asiago cheese) OK: The not-so-Cuban chicken panini sandwich Smokehouse turkey panini - barely OK The ewww: Chocolate chip cookies (son vomited this one). Yes, I still give this place 3 stars even though my son vomited one cookie!! read more

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I am writing this review because I was so disappointed with the cappuccino I received at this store. I wouldn't recommend this store to anyone. This was my first time here and my last. Quility of drink was bad. Posting pictures of cappuccino after foam dissipated read more

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Nice people and tasty food, but pricing issue needs to be addressed... Whenever i visit family and shop at the Moreno Valley mall, my sisters and I usually come here. It's always a friendly atmosphere and the space is typically clean. Food & Pricing (extra charges): It's breakfast time, so i order the Blueberry Granola Oatmeal that's on the menu. My little sister orders after me and asks for the same, but she doesnt like blueberries so asks for strawberries instead. She is told that would be $1 extra! Excuse me?!? For strawberry substitution, you're going to charge $1 extra?!? Blueberries at the grocery store cost more than strawberries, so is the charge necessary?! The young lady says its because when she presses the buttons on the register, thats what comes up.... Was she typing the order wrong, or does swapping out fruit really cost $1 more?!? Thus making a small bowl of mediocre oatmeal $6?!? Bad job Panera. My sister deserves a free cookie now! :-/ read more

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So I orders the modern caprese sandwich with extra sauce expecting it to be on the side and the sandwich is swimming in the balsamic glaze -_- coming from a former employee im not very impressed with the level of customer service or checking product b4 it goes into the bag. If someone over does sauce put them on salads. Waist of 10$ becase I cant eat it in the car read more

I really love Panera, and this location is excellent. The staff is very friendly, all the food is cooked fresh and tastes delicious. I noticed this location now has iPads for fast ordering, I didn't use it this trip but might try them out next trip. I've done preordering from their website before and that's super convenient. I think and hope this new ordering system will help relieve the extremely long lines. I've never been to a Panera that consistently has huge lines of 5-10 people or more waiting to order. But that being said, the food is well worth the wait. My go-to order for breakfast is one of the 4 soufflés they offer. Each one is excellent! I also really love their panini's and muffins. I'm not a fan of their coffee, a little too bitter tasting for me. If you sign up for the rewards program you'll earn for pastries and coffee, things like that. Almost every location has free wifi, win win! read more

Panera Bread - Ham and cheese soufflé with a coffee, yes please! - Sandwiches Near Me - Moreno Valley, California