Terrible terrible terrible, service. Simple orders and DAVID could no get it right. He messed up my whole order I call in to let him know and him and the whole staff working 6/13/25 @ 7:50pm are all heard in the background talking back and forth terrible all confused saying who should we say made these then the lead DAVID comes forward with absolutely no resolution for this. Ridiculous!!!!! And guess what. I'm out $40 for sandwiches and they won't do anything about it. Avoid this location at ALL cost. Asked for mayo, mustard extra onions and this is what I get. Pretty much implied I'm lying when I said I will send in a picture. Where's the condiments David ???? read more

Jersey Mike's Subs - Sandwiches Near Me - Moreno Valley, California

I was craving a cold sub and trusted this location for it. I don't know what about it is different from University Village but not only that it lacks flavour (even when paired w some chips), but after some bites, I realized that the meat in my sub tasted and smelled weird that I had to throw the rest out. $$ down the drain. The workers are welcoming enough, but the weird tastes made me decide that I'll never get jersey mike's again. Ofc this is js my experience and opinion read more

Service is terrible. Order subs with oil and vinegar ON THE SIDE removed from the options and put notes and got soggy sandwiches. I wish I could say this was the first time this location had bad service or messed up my order. read more

Love, love and love this place. Customer service and food quality are always to the dot.. thank you Jersey Mike's!

I love sandwiches - especially cold subs but my first experience at Jersey Mike's Subs fell short of my expectations. The sandwich was seriously lacking in the flavor department. I ordered The Original Italian, Mike's Way. The bread itself seemed slightly overbaked, making it drier than the rolls I'm used to. Plus it had too much gritty cornmeal, which made it messy to eat. And there wasn't enough to make up in flavor. Service was good so I'll bump up the star. Ambiance is typical for a casual sub shop. This Jersey Mike's is located on Frederick just south of the 60 freeway in Moreno Valley near Raising Cane's and Chipotle. I really wanted to like this place that's why I decided to try it out. Unfortunately, I couldn't get myself to finish the other half of my sandwich. Pros: Long skinny paper bags to put their sandwiches in. Service Cons: Flavor was lacking Dry bread Gritty cornmeal on the bread. read more

Jersey Mike's Subs - #13 The Original Italian - Sandwiches Near Me - Moreno Valley, California

I love Jersey Mike's, but I haven't had good service at this location the last few times ... when I asked for white bread. I was told they ran out. Then 3 minutes later a new customer asked for it. That employee went to the back to get it. I guess the employee that was helping me didn't want to take a few extra steps to help me out. Then there was a fly all over one of my sandwiches as they were making them. I pointed it out. I think if I didn't mention it they would not throw it away and make me a new one.... This will be the last time I'll go to this location even though I live down the street from it . They do not keep this place clean. read more

Jersey Mike's Subs - Sandwiches Near Me - Moreno Valley, California

Staff members are always welcoming and kind. The issue is that I bit into the stem off an avocado, I made a complaint online and still have not received any response. I called the store, but I'm not pleased with a 10% discount off my next purchase. Being told "We'll you ate the sandwich" is not the response any "manager " should tell your customer. Your sandwiches are not inexpensive, it's the fact that a stem should never have been in my sandwich to begin with. read more

I did a online order. After picking up. When I get home. Tomatoes was missing off my sandwich. Tomatoes which makes no sense. When I called to ask were the out of the item. The worker got smart. So I asked for a manager. He words was. No tomatoes. Like it was no big deal. I said I have a picture. No apologies at all. Was told if I wanted something done. To bring the sandwich back. Well I'm home. And I not around the corner. They need to be more caring. Especially since it was their fault. Basically no apology or make it right unless I waste gas and bring it back. read more

Jersey Mike's Subs - Missing tomatoes - Sandwiches Near Me - Moreno Valley, California

I'm only being generous and giving 2 stars because most of us know that their subs are pretty good. That's just their standard. It all goes down from there, at this particular location. Others that I have ordered from aren't necessarily like this. This has been an ongoing issue and from reading some of the other reviews, it's not isolated. I usually order thru the app and try to time it to when I'll be there. Well, every time I go in they always tell me my food is "almost done". I'm usually ordering with at least 15 minutes ahead, so, they have time. But charitable thinking is that they got busy. I'm always stuck waiting a couple minutes. Yesterday was kinda my limit. I ordered a hot sub. The most charitable thinking I have for this whole experience is that they wanted to make sure it was hot. Except no. I walked in, she asked for my name, and then she just randomly pointed to some bags behind her and proceeds to ignore me. This leaves me confused. A couple minutes later another girl starts to make something that looked like my sandwich. Turns out it is sandwich. People are coming in and ordering and leaving, while I'm still being actively ignored. More than 10 minutes of waiting. Which may not sound like a lot but if I was trying to grab my lunch on break from work, it would have been a problem. Anyways, I got my order finally. I didn't bother with asking for anyone's name. I just said yes when the worker asked if I wanted my receipt. It had all the info I needed to contact corporate about this location. read more

I am very disappointed in Jersey Mike's I DoorDash my order. They got it completely wrong. They didn't give me the right bread I paid for extra bacon which I didn't receive the sandwich was sloppy skimpy I would not recommend this place. I tried to call the location. They told me that it wasn't their problem that it was DoorDash's. I told them that the problem wasn't DoorDash it was your staff not taking proper orders, right? Nothing was resolved completely waste of time if I can give this place zero stars, I would do not go to this location completely ripped off for your money. Jersey Mike's you really need to do better disappointed I paid $30 for a sandwich not worth it at all. I should've just went to Subway read more

The Beaumont store. Nice staff, great service, good subs excellent Philly steak sandwich. clean store.

When I arrived there was no one in here. I was helped immediately so that was nice. I've had their sandwiches before but was wanting something lighter since I was out running errands. I opted for a Super Sub in a tub, Mike's way. Even though they seemed to put a lot of seasoning on top, everything was a little bland. I found myself adding salt to try and pull some flavor out. I also wish they chopped the meat up instead of roll it for the tub. I know that's not a store choice, but it just makes for awkward eating. Overall it was alright. read more

Jersey Mike's Subs - Sandwiches Near Me - Moreno Valley, California

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Expect terrible service with a side of attitude. As I came in the so called manager was arguing with a customer whose order was suppose to be ready at 11:59 and the time was 12:35! I walked in and asked about my online order that was suppose to be ready as well and he said they were working on it. I could see the had just put it on the grill. Granted it's fresh but if you set a time expectation when you order ahead they need to work on having it ready. The guy at counter doesn't even apologize for the long wait. The girl at the grill had a lot to say about a customer too not paying attention to the customers listening to her talking about a customer. read more

Jersey Mike's Subs - Gross - Sandwiches Near Me - Moreno Valley, California

Jersey mikes never disappoints. Yummy that #2 mike way is the best!!! . Summer days at the beach with jersey Mike.yay!!!

Been a customer of Jersey Mike's, not anymore. Spent 20.15 for a Roast Beef (G6) that was lacking the appropriate amount of meat. Spent 19.45 on a Turkey (G7) also lacking the appropriate amount of meat, and missing the mayo that was requested. Called the store, was told the manger was away but the person who took my call would help me. After I explained what happened her only solution was to bring in our sandwiches so they can take a look at them. Unfortunately not an option for me, I don't live close the store and I don't feel well. I asked for her name and she refused to give it to me. Fine, here I am on Yelp and attaching pictures for all to see. I plan to take my business elsewhere. I absolutely do not recommend this place. $51.25 spent for a bread and lettuce sandwich. read more

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Fresh ingredients and friendly service. We love to get their manager special : 1 giant sandwich, 2 chips and 2 drinks. $17 Our favorite go to options are their supreme club, Philly cheese in their rosemary bread If you're looking for a fresh lunch or dinner option this is a must stop read more

I love jersey mikes. All my homies love jersey mikes. subway is JOEVER. J*mmy j**n's never even started to begin with. Jersey MIKES

Made an online order and they don't even have my subs ready 10 mins after the pickup time they haven't even started making them seriously need to review the staff because every time I visit they are always behind read more

I do like their subs, I took my granddaughter for lunch and order a mini, the girl took out a regular size and cut it in have , then got out a mini bun and measured it to the half one and cut off about 1 inch off to make my mini sub. I thought what a waste of food just to throw it away, why not just leave it on? read more

I love Jersey Mike's, my mates, for that relish on my sandwich every sandwich. I've even acquired my own lil thing mixing a matching different flavors ..Customer Service is Awesome read more

So after the gym, we decided to get some Jersey Mike's! Parking was pretty bad outside due to the plaza being very busy. We decided to get a Giant Chipotle Steak on Rosemary bread. The sandwich took about 10 minutes to prepare. The girl that was making the sandwich for us was very helpful and we got a good portion of meat. The sandwich came out to $19, which is a little pricey but the quality was excellent and the restaurant was very clean. Will definitely go back for more sandwiches! read more

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Atmosphere: 3 stars. This Jersey Mike's is in a great area - lots of banks, places to eat, the 60 freeway and specialty stores. The place did have a few dirty tables though. I thought they might have been busy but even when it was not it looked like they were busy with food prep work. I figured one of three of them ought to have taken the opportunity clean the tables while it was slow. Service: 4 stars. The sandwich was made fast and fresh but the cashier could have been friendlier. Value: 4 stars. A regular sandwich basically costs $9 and change. Its a good amount of sandwich and fills up me and most people I know. The real question is what else is out there you can get for the same or less. The truth is, for the level of quality, $9 and change is the price we have to pay for a better than "Subway" sandwich. Quality: 5 star. The sandwich was fresh but not the best Jersey Mike's I have tasted still better than Subway and such. I want to try some other sandwiches there for a chance for them to get a 5 star in all departments.. read more

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This is my favorite place but not sure what is going on lately. SLOW DOWN ON MAKING THE SANDWICH AND THINK TO YOURSELF, WOULD I MAKE THIS FOR MYSELF? Guy was rushing the Philly and scooped the greasy into the bread. First time I had a soggy bread. Tuna was good as always but the serving of tuna is like I'm at SUBWAY. Don't smash the tuna into the bread, all I tasted mostly was hard bread. Take your time, especially that I said "no rush, I know it takes time"! read more

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Store is dirty inside and everytime I come to pick up my order I wait 10-15 mins prior to walking in and they never even start on the order. Everytime I walk in late on purpose they use the excuse oh your early which is incorrect . I been sitting outside for a while. The staff always are on the phone and just staring around talking to each other. They play cartels music while working . This is really unprofessional. Also be aware if complaining store employee will not tell you their name and laugh and walk away read more

Jersey Mike's Subs - Dirty flooring when they just standing around talking on their cell phones - Sandwiches Near Me - Moreno Valley, California

I always order my sub in a bowl (no bread). Perfect for a low carb diet. The Super sub is excellent with mayo on top read more

Not the best experience and won't be returning. I have been a loyal customer since when it opened in 2013. Manager Emily is not customer service oriented. She nit picked me about a basic sandwich that I have been ordering since they opened. I usually don't eat ham due to diet restrictions and substitute peppeperoni and leave out the cheese. For some reason on this day, I was told because it was modified, that I would be charged differently, first time ever. I tried to let her know that I had been ordering this same sub for many years. The lady was dismissive and seemed oddly proud of how she treated me. I was hungry so I payed the extra unfair charge, but that will be the last time I order this overrated sandwich. Now to find a better sandwich spot. read more

I do recommend this business just not at this location. I visit other locations and they are much fresher with the bread they put slices of avocado on your bread instead of smashed up whatever that is they put at this location. The staff is much nicer at the other locations. The staff here I don't care for Jersey. Mike's is a wonderful place to eat at like I said, just not at this location. read more

Great service and all the preorders I make always on point I personally really like this place always great customer service and my subs are always delicious cant say but good things about this place. read more

This review is based off my last visit...although I've been on other occasions & this particular female was extremely rude. I've been here multiple times & never really had an issue when I've ordered my veggie sandwich. Typically the other workers get my cheese from the cold bar behind the assembly line of the sandwiches, because again is a vegetarian sandwich. This worker proceeded to cut my cheese RIGHT AFTER she had just cut meat & my mom said normally they get cheese from the back because it's veggie & the worker very rudely said oh well that's how I do it. I had to interject & say I'm sorry but I don't eat meat, you just cut my cheese after you cut the meat. She was obviously irritated...after she turns her back & does whatever w. My sandwich she places my veggie sandwich in between 2 meat sandwiches w. The meat touching my cheese & she ABSOLUTELY did it on purpose. I kindly asked the man at the toppings station to give me new cheese. Once we were paying I asked the man what the workers name was & he said we don't give out names. I said what if I have a complaint? He just gives me a look kinda shrugs me off & says ok......the pure rudeness alone will make me never wanna go back there again! The receipt is from my actual visit. I wanted to purchase additional items for my kids, but I was so irritated I didn't want to spend more money there & didn't even want to eat my food. The worker is a thinner plain white lady w. Brown hair that was parted in the middle w. A low bun. So whatever female was working with Yurin yesterday March 16, 2023 should not be working in customer service, because that isn't the job for you. Your impersonal & have a lack of finesse when it comes to dealing with people. I just know this isn't the first time she's been rude to a customer, because it wasn't the first I've seen! Get rid of her!! read more

Jersey Mike's Subs - Sandwiches Near Me - Moreno Valley, California

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My fiancé and I LOVE their Manager's Special. Their subs are huge! We love to go "Mike's Way", easy on the juices. But for the cold roast beef sub, go regular on the juices or regular mayo. I actually prefer Jersey Mike's to all the other sub places out there. It's fresh, the meats & cheese are freshly sliced and they have rosemary+cheese bread!!! My personal fave. The warm subs are good too but for us, it feel more heavier, so we often opt for the cold subs. The workers have always been excellent & helpful on each visit. What more could one ask for? Definite 5 stars! read more

Jersey Mike's Subs - 2/4 cuts from the roast beef Giant Sub on Rosemary+cheese bread. So good! - Sandwiches Near Me - Moreno Valley, California

I rarely attend this location as I don't live nearby. However, today I decided to stop on my way home with my 9 year old son. The food as always was amazing, but the store associates including the manager named Mary made the experience very unpleasant. I walked in the store and was greeted. One of the employees took down my order and started making it. The manager was at the cash register already asking me to check me out which was very rushed. I went along with it as she asked if I wanted the combo, I proceed to tell her yes and I asked my son if he wanted one as well. While he went to the fridge to look at the options he asked me if he should get one for his brother so my attention went to him and deviated away from her. After I answered him, the employee making my sanwhich asked me if I wanted my sanwhich mikes way. I answered her and looked back at the manager so I can pay, she walked away and told the two other employees working saying "she tried, I have other things to do" and Mary and the other employees proceed to laugh. I was very upset as she was the individual who had rushed me since the beginning and then decides to walk away because I wasn't ready when she was. AND she did this in front of my son who walks back to the register from the fridge with his gaterade looking confused. I still kept calm and used my manners and asked for her name, then I found out she was the manager of the place, it disgust me. As a manager poor customer service should never be an issue. Because of this, I was distracted and did not order my toppings correctly and it completely messed up my sandwich. I will not be going here anytime soon. read more

We got there at 8:25 and sensed a hint of frustration that customers were coming in close to closing time, putting everything away although they close at 9pm. Not a fan of the customer service at that time. Will still leave 4 stars because the sandwich was fire read more

Very rude! One of the workers splashed the red spread on me, and the young girl (behind the register with the blonde chunky highlights and pig tails) laughed at me. I asked for a napkin and she just pointed towards the fountain drinks for me to get it. No "I'm sorry", no "can I help you with that". Sandwich was messy and falling apart Place was filthy with food particles all over the floor. When paying I asked her to clean the counter (which had lettuce and crumbs all over it) and she just said yah, I will. Never was it cleaned. Moral of the story, don't eat at this jersey mikes. Period. read more

Never had a bad sandwich from this location. Service here is always tentative the establishment is always clean and looking good. The employees provide good customer service and the location is great. read more

Jersey Mike's Subs - Got my birthday sub.... - Sandwiches Near Me - Moreno Valley, California

It smelled horrible I couldn't even walk inside without smelling the disgust. The food probably is old and moldy just from smelling the inside I can tell. I never had the service nor will I have it in the future. read more

Had a mobile order I was supposed to be ready at 157 wasn't ready till 220 that's terrible service! So glad I wasn't on my lunch break!

What a great location. Everyone is so upbeat and friendly. I ordered a cheesesteak over the phone and it was correct and delicious with no issues! I first called to ask of bread was available and RHOWEN answered with a enthusiasm!!! I love the High energy in the establishment I will definitely be back. Thank you so much for the great customer service and wonderful sandwich. I will definitely be back again. read more

Try other stores, they need better training. I was a manager for Jersey mikes for 3 years and worked in the company for 5. The sprinkling was terrible, no flowering of the meat. Onions was only on one side of the sandwhich. I could go on and on. My advice try the other jersey mikes in the area. read more

The food is always good . The employees do what they can . But unfortunately they are always overwhelmed with work and there only two employees working here . I can't believe management or any of the higher ups haven't got the picture that they need to hit extra employees I mean a little kid could figure that out . The poor workers are worked to the ground and need help ! read more

Typical I love jersey mike's and have a very low bar for customer service, but this establishment fell way below that standard and that is saying something. I'm not sure if the entire staff was having a bad/off day but I'm not really sure what would entail this type of disappointment. One of the girls wrapped my sandwich in a way where it was still exposed AND fell apart within the wrap. The manager was very rude and seemed very prejudice, it all felt very very uncomfortable and I would not got back if someone were to pay me to do so. 0/10 Would not recommend to your worst enemy. read more