My order is always ready at the promised time and the staff is polite. On one of my visits I redeemed my free birthday sandwich/wrap. I was hungry and had big back thoughts and somehow I either added or forgot to remove the mayo from my wrap. After one bite I could taste the after taste of the Best Foods or Hellmans, and was so disappointed. Luckily they didnt use a lot, or the other ingredients minimized some of the taste, but I still tasted it. Took three more bites and still tasted the after taste of the mayo. I wasn't throwing away my wrap, so I just dealt with it. read more

Jimmy John's - Turkey with a Garlic Herb wrap - Sandwiches Near Me - Riverside, California

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At 2pm in my lunch break I ordered a sandwich through the app, I wait to see when the app keys me know it's done so I can go pick it up, I only have 30 mins for lunch, they took 30 mins to make my sandwich in which case i could not go pick it up, I spoke to the manager Helen who told me "you should have just came in and picked it up." Well Helen i use the app for a reason, if you're not training your employees to let the customer know the item is ready for pickup then how they going to know when to pick up?? Manager was very rude and her only solution was that I come in next time.. i did not get my food, this is incompetent management, I'll never waste my money there again read more

I finally tried to picklewhich. I opted for the simple turkey and cheese version. Definitely had curb appeal when I opened the packaging and although it was a nice large pickle, it was very small compared to a typical sandwich. I'm glad I tried it, but I don't think it was worth the hype. It wasn't very filling but of course, if you like pickle, it definitely hits the spot. In some, I wouldn't get this again, but I'm glad I tried it nevertheless, at least I got to save some calories! read more

Jimmy John's - Sandwiches Near Me - Riverside, California

We absolutely love Jimmy John's. We always buy the Turkey. We were late bloomers in trying this place and are very happy we did. The staff is very friendly here too. They always ate willing to help. We are very pleased. read more

I'm a big fan of sandwiches so I'm a big fan of Jimmy Johns. I just wish they had more locations and something up in the Woodcrest area would be awesome! I came today because of a coupon for a toasted sandwich and I couldn't figure out how to get the app to work There was no choice for a toasted sandwich Turns out this location isn't doing it yet, and I figured that out on a sign on the door when I walked in But the people that worked here were cool enough to just apply the coupon to any sandwich I wanted And that made me really happy because I'm really hungry! I've been working all day and I only have an hour till I get off work. Thank you so much for lunch. I haven't even eaten a sandwich yet. I'm just grateful that you gave me the discount. read more

The sandwiches are always good and the chips taste great. Very nice employees and this location. Parking can be a challenge at lunch time.

customer service was amazing!! the girl alyssa that checked me out was so sweet. I came in for lunch and got a turkey and avocado sandwich. The avocado was so fresh. Overall, the whole place was so clean. read more

Jimmy John's - Turkey and avocado sandwich - Sandwiches Near Me - Riverside, California

I didn't like the bread it wasn't that soft. I didn't like the vegan options. Like I wanted onions or avocados olives it didn't seem like they had any fresh vegetables It was kind of sorry. I probably won't be back. Avocado spread yuck. Guys inside were nice and cute. read more

Jimmy John's - Jj bag - Sandwiches Near Me - Riverside, California

Great service. Manager runs the whole business herself. She is a rockstar. They need to provide good help. The guy in the register was a little slow. She's back there clearing out orders doing the best she can. I'd seriously halt the deliveries during lunch rush or switch to uber eats. Love this location. Great job young lady!!! read more

Everything went great! Can't wait to get my purse. It looks beautiful. I can't wait to buy more!!!

Food was great service was rushed n server was rude when we asked a simple question she snapped at us & this is our first time trying jimmy johns since we heard about the pickle sandwich ( heavy set white lady w batt tattoo ) won't be back to this location :) read more

Jimmy John's - Sandwiches Near Me - Riverside, California

Service is great- all their delivery drivers are on point and friendly...... Food is always right read more

Great team! Always friendly & professional! Sandwiches are always fresh. Clean store. I will return!

Went to Jimmy John's today with some co-workers for lunch. Walked into their small location and they had a sign on their register "no ice". So I ordered two sandwiches a bottle water and chips. They would not give me the combo deal even though their ice machine was down. I also asked for both sandwiches to be cut in half. My bill was $21.53. I handed the employee a $50 bill. He said he would not accept it. The employee said it was store policy to not accept anything over a $20 bill. I understand this is If my bill was under $10. But my bill was $21.53. I tried using my card and the machine was not accepting it. The employee said I could walk to a bank next door. I ended up using Apple Pay and it worked. I got my sandwiches and neither were cut like I asked. I didn't go back and ask to cut it. I just sucked it up. Before we left my co-worker went back in to refill his warm drink and he said the employees were talking smack about me. I will not be going back to this location. I did not make a big deal about anything. To be talked about behind my back after being ridiculed about using my a $50 bill or my card not wanting to work in their system is absolutely ridiculous. Avoid this place! read more

Great customer service and friendly staff. Has plenty of parking space and a patio area.

Just ordered for my 1st time the Bootlegger Roast Beef. OMG!!! Props to the Staff!!! Totally exceeded my expectations by 1000%!!! I'd say the best Sub I've had from there!!!! read more

Best catering experience ever! Best help! Best employees here. Thank you for everything

We walked in and were told it would be a 40 minute wait for our sandwiches to be made because they were working on a large order. There was no one waiting at the store and they refused to take our order until they were done. We walked out. I hope Jimmy Johns' entire company shuts down. We won't be back. Called and left voicemail on Jimmy John's corporate line. Voicemail answers and says "No one is available to take your call, please leave a message." Must be the entire corporate motto to not care and have a decent message directed at your customers. read more

Not sure what's up with the low ratings but I've been a fan of Jimmy John's (JJ's) since I first tried their sandwiches in Chicago. I especially like their buns and how their sandwiches are wrapped. Anybody else look at these details? I say that because Subway and Quizno's are really sloppy at "packaging"/wrapping their sandwiches. Anyway, the prices are higher here compared to its competitors but I like the fresh taste of their ingredients. While other sub shops over-season the sammies with condiments, the ones at JJ's are just right for me. I'd rather taste more of the fresh ingredients than the dressing. Plus, they are super fast at getting the sandwiches out for you! I like that a lot especially when I'm in a hurry during lunch hour. You can enjoy the sammie indoors or in their outdoor "patio" area, or take it to go, like myself. This JJ's is located on Central Ave and Magnolia Ave near the Riverside Plaza. You may get lost looking for the parking lot if it's your first time coming here because of the way the shop is situated. You can actually go through Providence Savings Banks' lot and find your way into this lot. Overall, the sandwiches are decent and I enjoy them. read more

Jimmy John's - Club Tuna - Sandwiches Near Me - Riverside, California

I've eaten at this store several times, and a few other JJs around the country. Quality subs, good service, and the best lettuce wrapped sandwiches (unwiches) anywhere. I'm glad the original owner of the JJ company stopped big game hunting on safaris. read more

Not trying to get anyone fired but I overheard this person say she's worked for JimmyJohns for many years. When I arrived home my sandwiches were not cut in half (sliced wheat) and were put together sloppy. Now I have been to this establishment on many occasions and all has been really good. I also overheard this franchise had recently changed hands, not a good beginning. Thank you, read more

Well i would like to write a review on this sandwiches But i never received my order 2 hrs later and still no food I order from Jersey mikes all the time and never had any issues read more

Delicious and friendly, I recommend it for sure, much better than Subway!!! More bang for your buck lol read more

Jimmy John's - a sandwich on a wrapper - Sandwiches Near Me - Riverside, California

I went into this Jimmy Johns after a long road trip expecting a decent sandwich and right off the bat I lost my appetite the manager Helen had a stench that I could not stand, I paid for my sandwich and left without an appetite how is this even sanitary ?? read more

The food is always good and fresh. Made very quickly and the establishment is very clean. My favorite item is the bucket of pickles.

I've never once tried this place before the pandemic. Honestly I never gave them a try because I didn't used to be in their delivery zone, despite being an easy-peasy 5 minutes away. Since the COVID circumstances, they expanded their delivery zone, and I've honestly ordered from here at least once a week. Some day/times delivery is a freaky fast, but some days delivery is backed up and is neither fast, nor freaky. Either way it's only a $1 delivery fee and the sandwich is always delicious! I have honestly not tried much other than the Country Club, but it's so tasty, why mess up a good thing? I made the mistake of ordering the "giant" the first time because for some reason I couldn't register in my mind that 16" of sandwich is indulgently huge. I was hungry and up for the challenge though, but I learned after that that the "Original" size is plenty fine, lol! read more

All the staff is delusional especially a short stubby blonde girl I think her name started with a j and I also believe she was a manager but there was a wavy haired kid whose name I believe was Daniel Who took my order and made me feel comfortable and not rushed. read more

This is my 3rd time with this problem Please update your menu so there are not more than one number one. I ordered a plain slim #1 and the gave me some other order. It's a waste of my time to go back and get it changed. A wast of money. You have 3 number ones on the menu. The menu needs to be updated so there is no matching numbers read more

Sandwiches are always awesome! Big shout out to the young kid I think his name is Solomon, he's been there a while. I used to always see new employees there- but he has been there for a long while now- and I'm glad to see him when I go in- he's got excellent customer service! Always hardworking, excellent communication, he seems to get along well with the team and is always doing his best for the customer. His hard work and customer care is noticed and appreciated! All around. This kid is awesome!! read more

Blessed be the John of Jimmy's for they provide the finest of subbed sandwiches! Jimmy peppers are the best topping

Yesterday I went to purchase their "day-old-bread" for a gathering we're having and they didn't have any, not a big deal. I bought it fresh as I didn't have any other choice; I didn't have time to make it back to the grocery store. Our gathering expanded so I went back this morning, as soon as they opened thinking I would have a greater chance of getting the day-old stuff and still, no bread. The associate remarked they forgot to save bread from the previous day. Not saying that's what happened yesterday but it is an odd coincidence. I completely understand that it's only while supplies last and relative to the previous day's sales but if these two scenarios so happen to coincide with my experience and simply not saving the bread, then JJ's shouldn't market or offer it as an option, not to mention it sounds like they threw away yesterday's bread for no good reason. Everybody, myself included, as a note, call in to verify that someone decided not to be lazy and saved the bread, adhering to their marketed day-old-bread deal as opposed to forgetting it all together and tossing their responsibility. read more

Best fast food sandwiches around. Subway and Jersey Mike's don't stand a chance with Jimmy John's. The Turkey Tom is my favorite! I've been to this location a few times and have had excellent service each time. The ladies behind the counter have been friendly and helpful, working quickly to make my sandwiches. The facility is clean and the food is always fresh. No complaints from me. I'll be back many times I'm sure! read more

Jimmy John's - Sandwiches Near Me - Riverside, California

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Ordered late when they were about to close and the customer service was still on point. I called like 4 minutes before they closed 02/17/21 (I want the staff to get credit) and the guy was not rushing me at all. Staff was even patient enough to turn the drink machine back on when I came in and ordered ADDITIONAL sandwiches. Hopefully mgmt reads this and recognizes the employees that worked that shift! Excellent service deserves attention just as much as terrible service, great work fellas! read more

Staff is rude. Took almost a whole min to finish their conversation before anyone even noticed a customer was at the counter. The young girl seemed bothered that someone had interrupted their party to order some food. Add to the fact the order was made wrong due to their lack of concentration on their jobs & that I was given attitude by the young lady the entire time. I love Jimmy Johns but I won't be coming back to this location while the service is so bad. read more

Great sandwiches and the restaurant was really clean. The employees were really friendly and customer service was outstanding. We were not just handed our sandwiches, but were asked about any sides we may want. This is after asking if I would like him to change his gloves while making my vegetarian sandwich. Wow, that's awesome! read more

I have to say as went to this location and the two employees working on Wed 3rd around 5:30p Were Super. They took our order very well and answer my question about the "Unwich" which I had not tried. And I was very very happy to do so. I will pass along and definably going back for this JJ Unwich. read more

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Wanted a little bit to eat for lunch because I had a giant breakfast. I though how about a little sandwich. So I stopped in to Jimmy Johns. My first mistake. They have no small sandwiches but I was offered a plain slim. They are literal when they mean plain. Bread, meat and cheese. Another mistake I made was asking for mustard. Wrong! While the nice young lady helping me was trying to accommodate, someone more important came up and told her no and then looked at me and told me those come with no freebies. Freebies? Mustard? You would think I was asking for world peace! I didn't even want anything that would cost them a few cents like lettuce or tomato. A spoonful of mustard! Rather than turning around and leaving at that point. I bought the regular one without lettuce and tomato with the mustard. Then I tossed half because I only wanted something little. $7.68 for bread, turkey, cheese and mustard! There are lots of amazing sandwich shops in Riverside. This one you can pass on. I can thank of better ways for them to set themselves apart than to keep all the condiments to themselves. PS - The plain rule is strict and comes directly from corporate. Lol! read more

Spent $100 on an online order of a handful of sandwiches for the office. Picked them up myself, return to the office to find out we're missing a sandwich. One of the sandwiches was mislabeled as the missing sandwich, so I called them shortly thereafter. I explain the situation and get put on hold for 15 minutes, no big deal though I'm at work and understand that hiccups occur especially during lunch time. The manager answers after the hold and claims she personally made the sandwich so she doesn't know what happened. I explained that out of the 10 sandwiches we ordered, we only have 9. She continues to want to argue over a $7 sandwich she personally made and claims someone must of ate it. We were offered a replacement or refund and took the replacement, but I was baffled by the reaction of the manager over a hiccup that occurred out of my control. I just wanted 10 out of the 10 sandwiches we ordered, not a battle over the phone with a very defensive manager. TLDR; hiccup with our semi-large order resulted in a long wait time on the phone followed by an argumentative manager. read more

Over the past 2 months, I have popped into this location to pick up a pre-ordered and paid for online order on my way home from work a total of six times and this place is consistently a winner. We are a family who follows a Keto eating plan and their "unwiches" fit the bill perfectly. We have found that the Gargantuan Unwich is a favorite for us. My order is always ready to go when I arrive and the employees are always friendly. My only complaint is that they are a bit pricey for what you get, imo. I appreciate the yummy option though and will continue to comeback as long as the taste and service stays this way. read more

Horrible ambiance, the people at the front counter taking orders are disrespectful. I wouldn't recommend this place.