Consistently decent food. The only thing that bothers me is it doesn't feel like a good value. The portion sizes are small for the prices. I redeemed a free bakery item as a birthday reward. I ordered the Dubai chocolate cookie and it's pretty small. I wouldn't have paid $4 for one cookie. read more

Panera Bread - NEW Dubai Style Chocolate Pistachio Cookie - Sandwiches Near Me - Moreno Valley, California

horrible customer service. every single time. just happened again. i walk in- no one in the front but they see me and don't acknowledge me. i wait, nothing. i decided to start using the kiosk since no one was coming out and within 30 seconds, another person walks in. immediately an employee comes out and starts taking their order. i walked out. never coming here again. read more

This Panera was finally doing good about having bagels & coffee. Came Monday, very few bagels was told they only had enough dark roast coffee for today that they were out. Went Wed. Very few bagels only had 2 kind. Went today VERY FEW bagels today so we left. Problem is this Panera fills big take out bagel orders and then customers have no choice. Panera needs to acct for orders and have bagels made for in store customers. Last time we were there customers were complaining how long they had to wait for in-store order. Sad this place had picked itself up and now its back to how it was. We walked in today seen very few bagels and left. read more

I'm a Sip Club member so I ago to Panera all the time. Mind you I travel a lot so I go to various branches. I do go to this Moreno Valley branch quite a bit because my daughter attends UC Riverside. I've always had good experiences here but today was better than good. Briel was going around with samples of their new passion fruit drink for patrons to try. It was delicious so I asked if it was included in the Sip Club drinks. Briel said no, but offered to bring me a complimentary small passion fruit drink since I like it so much. Of course I accepted her offer. Needless to say, that is one great customer service and a great way to promote a new product. I'm sure that I'll be ordering this drink in the future even though it's not included in the Sip Club drinks. Thanks Briel. Great job! read more

What's up: We were planning to grab some bread bowls for our clam chowder dinner that we were gonna make at camp. Since we stopped at the nearby Costco for gas, we decided to come here to pick them up as well. Parking: Located in the TownGate Crossing shopping area, parking was plentiful. Environment: Whoa, this place was packed. I guess everyone wanted to grab Panera at the same time? The line was out the door! Skipping the line, we decided to place our bread bowl order on our app. The wait was super long for a couple of plain bread bowls and it looked like the place was understaffed. They had a couple of order pads on the counter where you can place your order. Restrooms are located towards the back, past the pick up area and the refreshments station. You'll need a code to access them. The restrooms were really dirty, so use with caution. What was ordered: - Bread Bowl (very light sourdough taste) Yay/Nay/Meh: Nay. I think I'll pass on this location next time. The wait was ridiculous and the place was not clean at all. Hopefully the staff gets more help. Credit cards are accepted. read more

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Place is awesome, chipotle chicken egg ava is yuum. your review needs at least 85 characters Edit: This place is awesome guys dont listen to the haters, tbh starting to think Yelp is just a sess pool of jealous people trying to bring down good business. read more

I asked for a hot chai tea latte and a blueberry bagel, the bagel was sliced and toasted to perfection. The chai latte however was COLD, so cold it seemed as if they accidentally made an iced chai latte, removed the ice and transferred it to a hot cup. read more

Paid $5 per avocado toast and this is what i got. Very upsetting, i didn't notice until i got to work and was not able to return because i was on lunch break. read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

I like this Panera bread. I was nervous from reading the other reviews, but it was pretty good. I went because I had a coupon for my birthday, and this was the closest one. The customer service was excellent. The employees were kind. I ordered pick up and got a sandwich and brownie. I double checked my sandwich to see if everything was okay and they accidentally forgot my bacon. Which I thought was okay because the employees looked pretty busy so I just asked for an extra cup of bacon and the lady gave it to me and apologized for not adding it. But she was very kind about it. So double check your stuff just in case they forget to add anything. The employees in the front even told me to have a good day as I left. So I'm not sure what these other reviewers are talking about. I had a good experience. read more

My first time here was 3 days ago and have been coming here as a refuge from working with my cousin's kids outside my door or holding the entrance of my room hostage. I entered the sippy program since it aligned with how long I was staying with my cousins. I greatly appreciate the variety of drinks they have to offer. However, if you somewhat live under a rock like I do and didn't know how much 390 mg of caffeine actually is, what they said is not wrong but misleading. Yes, this does have as much caffeine as the dark roast coffee...if you had filled the whole cup with standard black coffee (not diluted with milk or anything). This is equivalent or more than 3 cans of energy drinks (depends on brand). So as delicious as these are, I wouldn't drink so many of them!!! I'm top of delicious drinks, although I haven't tried the breads as I'm allergic, the soups are quite delicious - you can definitely taste the quality and the ingredients in them that makes you wonder how they do it. My only complaint is wow does the cost add up quick, so this isn't a place if you are looking for cheap eats. If you are looking for a place to study, this particular Panera bread location has a decent number of tables with many of them with an outlet. The restaurant has somewhat of a gradient in ambient noise where the back closer to the drinks is louder with the music while the front is much more quiet. So, you can somewhat choose which one is less distracting for you, and it was one of the few times I was able to study outside. Wifi was also decently stable to use. read more

Panera Bread - House-made drink offerings - Sandwiches Near Me - Moreno Valley, California

I am so glad I decided to try this place and boy I am hooked! I love the cranberry walnut chicken sandwich it is sooooo good! The staff here is amazing and the atmosphere is quite pleasant. I'm going to look into the sips soda special since this place has become one of my number one spots to eat. Thank you to the wonderful management that looks after me. Highly recommend this place. read more

Why is it every time I go here after 6 the soup is watered down and if you go earlier it's the way it is suppose to be. Can someone that works here respond to this read more

This has to be the absolute worse Panera in all of America! The employees suck and are lazy and rude! Man who hires these people??? Came on 08/27/25 and the girl tells me oh we're all out of large so here's a regular! Like what no accommodation or anything love Panera but this location is definitely a place you want to avoid employees are horrible! read more

Moreno Valley Panera store located at: 12510 Day St A-1, Moreno Valley, CA 92553, dba: Panera Bread, Denise Melendez 951-666-0504. Sunday morning, June 11, 2023 @ 8:00am. Absolutely love Panera, but this location falls short of the Panera promise of quality and service. Panera's Corporate values, and I quote: "At Panera, we believe in treating people with warmth, kindness, and respect, whether it's a guest in our cafe or one of our associates. The customer service at this Panera is severely lacking, it took the kitchen 15 minutes to serve one Cinnamon Crunch bagel. Whoever is working behind the counter in the kitchen is a rude and obnoxious lady. Seems like the workers do not want to work at this Panera. One Panera worker with blue hair was seen stumbling in and out of the kitchen work area while simultaneously entering and exiting the restroom coughing up vomit while Panera guests were enjoying their tasty breakfasts nearby. Not once did any of the Panera staff ask the blue haired worker if she was okay, or if she needed any medical assistance. The blue haired Panera worker was quickly sent home by the supervisor in the kitchen without anyone asking if she was okay. Something is broken at this Panera location; culture, safety culture, lack of camaraderie between Panera workers. I can write a book on my experience at Panera today, and I was at this location for less than half an hour. This Panera reminds me more of a zoo, than a cafe. Denise Melendez, this is all on you. Lead by example, and not by fear. If you cannot lead your team, please ask Panera corporate office to intervene on your behalf. Jordan read more

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Terrible service 4 people in the kitchen and this place was 20 minutes late with my order when the app adjusted the time to 30 min after placing the order. They need better management read more

Panera Bread - People waiting for orders 30 minutes on top of the 30 minutes already calculated by the app. - Sandwiches Near Me - Moreno Valley, California

The only Panera for miles. My home away from and the staff are like family- friendly, patient, and hold MoVal down when we need them. I love Denise she's so professional and kind to every customer no matter what. The food is great and if there is a problem they will fix it right away. Panera pro tip: Because this place is SO popular you gotta do your part and plan out your timing or order ahead in the app. The patio is available all day and they have several cozy corners to hook up for device use. read more

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Again I preordered and waited 45 mins, what's the point of ordering ahead if wait time is even more than me ordered when I got there

The Panera in Riverside Plaza is Great. Good and wishes, salads and soup. The one on Day St. HORRIBLE. I the soup was like dirty dishwater, it had to be thrown out. The sandwich was not too good either. I took three bites and gave the rest to the dogs. My only thought is, it was new and they're working out the kinks. If I'm in the area, I may try it again, but eat there. This last meal was picked up and brought to me. A Huge disappointment, not to mention expensive!!! I hope they figure it out. I should have taken a picture.... Next time. read more

Friendly customer service but I only ordered an iced caffe latte and I have to wait with all the orders of peoples meals and literally took 20 minutes. Meh kinda annoyed. Also the prices are higher but I do go there for the fresh ingredients and able to customize is cool. read more

this place was pretty clean, i ordered drinks using the self service pc very convenient and user friendly. Thanks for speedy clean service. read more

Panera Bread - vanilla cold brew - Sandwiches Near Me - Moreno Valley, California

I'm not gonna lie bro I never even left a review for anything but I gotta do it for this one cuz this is crazy all I ordered was a bagel to-go with some cream cheese. ALL THEY HAD TO DO was put the bagel and the cream cheese in the bag. Tell me why they put a busted, already open cream cheese in the bag and didn't even warm up the bagel. And as soon as I picked up my order, the person at the counter acted like I was bothering her by picking up MY order. And the store was dirty. If you really wanna go to a Panera, just go to the one at the Riverside Plaza or something idk what else to tell you. read more

Andrea at this location is so real! I came in to try their cinnascramble but they ran out of the bread. She called me before I got there to revise the order, helped me choose a substitute, and handled it pretty quick. Her good spirit definitely added to my Friday morning even though I was really looking forward to the cinnascramble! Lol (Make sure to order it before 9:30 am they run out fast lol) read more

I enjoy their rapid pick up for my breakfast and etc. Friendly staff when I was there considering it was 7am in the morning.

Now I see why this Panera bread is rated so low... how does Panera bread run out of chips????? ‍

Panera omitted half my food, yet their associate FALSELY marked receipt that all order completed was in bag, $52.71 spent Through Uber, and Uber only credit $5. For inconvenience, this is absolutely horrible, and associates not doing their job, will forward to Panera HQ, hoping for someone who cares about customer service! read more

I visit Panera at least 4 days a week normally in San Diego, I came to Moreno Valley today and honestly the service was great. Someone table touched and made sure we were doing good, I felt welcomed and my kids were happy. I hope Panera in San Diego was like this read more

My soup Cream of Chicken with Rice was good. But the banana delivered would probably have been best used in a smoothie or to make bread. read more

Panera Bread - Banana delivered with my order. Panera Bread. - Sandwiches Near Me - Moreno Valley, California

Yesterday morning I stopped by to pick up my favorite bakery item, e.g., two plain Butter Croissants for my wife and I to enjoy with our morning coffee. I was surprised to hear that Panera is no longer making plain Butter Croissants. Panera made the best croissants but very few places now make decent croissants except a few bakeries. Panera also seems to be going in the direction of a lot of other stores that have to drown all their pastries in sugar. An alternative for me is a "plain" scone or a "plain" brioche bun but Panera and other stores put a thick layer of sugar on their scones. This review and one star is specifically for the Corporate decision makes and not the local shops. The employees in the local shops are hard working, friendly and helpful no matter what store I have visited. The organization of the stores is another thing. I generally prefer to pay cash and the only way is to stand in line. The problem is the person at the cash register also has to get the order and it's frustrating when you're behind several people who can't make up their minds what to order or have huge orders. Why can't the managers have one person taking orders at the register and another person filling the orders especially during the morning, lunch and dinner rush. read more

I tried to compromise as they were sold out of two of the items I tried to order only to find out they were "sold out" of two other items i tried to order. O and they were out of all the free sides except for the fruit that was an extra charge. This has never happened at any other location. I left with no food. read more

One of the worst Panera places!! It takes so long to get your order. For a small order you'd think the wait would only take 5-15 minutes. There is a long line of DoorDashers waiting for pick up as well. We are dine-in and we've been waiting over 45 minutes for 2 breakfast sandwiches and a bagel. All the seats are not even filled. They are taking more orders than they can fulfill at a timely manner, they are either understaffed or need an operations manager. The food was still good because it's Panera but I would go to another location until they fix this. read more

Food is always good, got the new Green Goddess Caprese Sandwich, it was delish. I would prefer coke over Pepsi for the drink selection though. read more

Panera Bread - Dining room... - Sandwiches Near Me - Moreno Valley, California

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Love this Panera! Great service! The morning staff is always super friendly and helpful! Andrea was so nice!

Love coming here in the morning and grabbing my coffee and an occasional bagel with cream cheese. I want to give a special shout out to DESTINY for always having a friendly smile and going out of her way to help me out. Thank you!!! read more

When you just need a little sandwich and some delicious soup. If you haven't tried their autumn squash your missing out. Let's not forget their awesome pasties. They also have a pretty good reward program. Restaurant is nice and outside seating is a plus. Before you leave make sure to check out their muffin tops. (Pumpkin is my favorite.) read more

Panera Bread - Menu board - Sandwiches Near Me - Moreno Valley, California

I use to go to this place several times a week and the place had great service. The last few times i visited the restaurant it had terrible service , the place is filthy with trash even in the coffee prep area. I brought it to the managers attention, and she told me that corporate had cut their funds and they can't afford any more employees. Very disappointed, because the place has great products . I will not go back their again , What ever happen to great customer service? read more

Again 3 times in one week, Out of coffee Out of half n half Water barely warm. Horrible customer service and when you tell them they could careless, act like it's no big deal. I keep thinking they will get better but it gets worse read more

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Brooo i came here to eat, the place wasn't even packed. My brother ordered his food after mine and he got his like 15 minutes before i got mine. Once i got my "Smokey buffalo chicken melt" it looked like this. My 6 year old cousin can make a better baguette then this. I paid $13 for this dude lmaoo barely any chicken in here, didn't taste good. Y'all should be ashamed smh read more

Panera Bread - Sandwiches Near Me - Moreno Valley, California

I came to this Panera while in the area. I got a beagle and a vanilla latte. Both were good! However customer service was bad. Right now during covid19 I understand new protocols for everyone's safety. I walk in and asked to order something The girl looks at me like I'm from mars she said order on machine ...ohh okay NP I did I wait. Then an elderly lady walk in want to order cookies the girl looks at her and says you need to order on the machine she older lady said she didn't know how to use it and wants to pay cash The girl rolls her eyes and takes her order but she had questions like how much is the beagle the girl says we have different beagles My point is be helpful be proactive Instead say ma'am we have different beagles What flavor Those are $$ whatever I would be happy to take your order no worries Or let me show you how to use the machine You work here be nice we can go anywhere else we came here be of service !!!! Or don't work in a people establishment ! read more

Panera Bread - Empty and employee with attitude !! Be happy we decide to come here - Sandwiches Near Me - Moreno Valley, California

What an Awesome experience! From the time we walked n the door,we were greeted with a smile and kind hello. Excellent customer service by a young lady name Khalyn. She was exceptional! She was very attentive while taking my order, this was a plus. My mom and I had the best Roast Turkey BLT sandwich and a bowl of Turkey Chili. A must try for anyone who loves turkey. Ok, just take a moment and visualize this picture... Wonderful warm sourdough bread, signature creamy garden mustard, Mixed spring greens, sliced avocado, tomatoes, bacon and moist roasted turkey. OMG So so delicious we had to return the next day! Oh, don't let me forget to mention the nice young man who added to our wonderful experience. Freddy, soft spoken, kind and professional. Thank you and keep up the good work. You & Khalyn are such a valuable asset to Panera. I did let one of your managers know how pleased we were with your stellar service, before we left. I also felt the need to let my followers know ...This is the place, Healthy, delicious and great service! Happy Holidays Chef Ann read more

i know that the pictures they show for food aren't necessarily realistic but this sandwich was really disappointingly made, between how thin it is because of lack of ingredients added in but also the stuff they did put in look old and withered! that lettuce and tomato doesn't look good and for the amount i got vs what i paid, i was not satisfied with the sandwich at all. i also ordered the poppyseed salad which was okay, not the best i've had. would hope that the employees would care about the food they are making and the presentation of it (kinda looks like something you would receive from mcdonald's, not panera) read more

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