This was my first time trying Panera and I finally see what the hype is about. I tried the broccoli cheddar soup with grilled cheese and it was a 10/10. I placed a pickup order on the app and it was ready in no time. This location is so spacious. I sat and ate my food in the restaurant on my lunch break. Even though I did a pick up order for a later time my soup was still hot and so was my grilled cheese. The staff were very friendly and the vibes were amazing. Overall I had a great first experience and will definitely be back!! read more

Panera Bread - Broccoli Cheddar Soup - Group Grilled cheese - Sandwiches Near Me - Auburn, Alabama

We usually stop here weekly with my brother to chat and have a cup of coffee. We've been meeting at this café for over six years. The coffee is excellent, and the service is a mix of both friendly and slightly less pleasant. Some staff members recognize us and have our cups ready when they see us coming in, while at other times, we encounter new staff who seem uneasy with customers. I would suggest a better training program for new employees. One piece of constructive criticism: there are times when the coffee urns run empty, causing customers to wait for a refill. We typically inform a staff member, and it's addressed promptly, which we appreciate. Additionally, I've noticed the remodel over the past year, and I really enjoy the new ambiance! read more

Service was ok. Tables dirty, drink flavor raspberry tea was out carpets dirty counter dirty. Food was ok

Half salad look like leftovers and they throw a bread in the bag they didn't even put it in a napkin,nasty.

The gal at the cashier was super sweet & great to work with...however, the food was a totally different story. I ordered a pick 2 meal & my salad was great. My sandwich legitimately had ONE little slice of chicken & next to it, a slice of mozerella cheese. I ate my salad in house but had to run home since I had my 5 month old with me. So I packed my sandwich to eat at home & discovered this, or else I would have brought it over to have it fixed. PLEASE, if you don't have enough supplies to make a complete sandwich, don't make me pay for it with hard earned money. read more

Panera Bread - Chicken on Asiago - Sandwiches Near Me - Auburn, Alabama

I ordered a Mac & cheese bread bowl. They said they were out of bread bowls so I said I would take any bread. Got home and this was in my bag. Paid $10 for this and when I asked the manager for extra Mac & Cheese to replace the bread bowl he was rude and said it was too expensive. Panera bread company has a net worth of more than $7 billion. I'd like my money back because if I would have realized this was all I got before I left the store, I would've asked for a refund. read more

Panera Bread - Sourdough Bread Bowl with Mac & cheese. - Sandwiches Near Me - Auburn, Alabama

See all

Ahh yes, Panera the place I go if I want cold bagels served with a side of attitude. I ordered two bagels sliced and TOASTED. I received two bagels sliced but not toasted. I asked them to toast them and a staff member then proceeds to say "you didn't order them toasted", who orders cold bagels?? She finally remade the bagels after telling us that they couldn't be taken back and toasted but now she had a bad attitude. She was very rude and most likely needs to be fired. The only reason this review is two stars is because the food was fine once it was toasted. I continue to have bad experiences at this Panera but I continue to come back thinking maybe it will be different. By the way her name was Taylor read more

I love this Panera. I'm a regular here and the whole team has always been polite and inviting. One employee who has gone above and beyond is Taylor! She has made such an effort to get to know me, and even corrects my orders when I put them in wrong. Thanks Taylor! read more

If a person named Taylor has anything to do with your order be prepared as you will not receive quality customer service and will receive a horrible attitude. Here's the number to file your complaint as I did (855) 372-6372. Absolutely rude in front of other customers who likewise commented about it. Was also rude to a coworker in front of everyone. some people just don't belong in retail or customer service. read more

Great sandwiches! Great soup! Great loads of bread! Literally anything you need to comfort you d fill your appetite. The service is incredible! You won't regret eating here EVER read more

Yesterday, around 6.15 pm, I went to Panera, in Auburn AL, to purchase 2 loaves of baguette; there were 2 big carts, loaded down with fresh bread I was refused to purchase any, being told, they are for tomorrow. I find this ridiculous. I been a customer a very long time. I purchased countless times. Never been refused, What a silly excuse, to be told: we need it for tomorrow. I needed bread- you had it, and would not sell it. Very silly indeed. Needless to say, I drove 8 miles to get there. Sandra H read more

Why are the smoothies significantly smaller now for the same price? The food and drink here are already pricey. $12 for 2 kid sized smoothies. read more

Panera Bread - Green Passion smoothie $12/2 - Sandwiches Near Me - Auburn, Alabama

Employees are grest but bakery products are mediocre quality.i have seen better P Bread facilities.

The service was very fast and the food was exactly as I hoped. Quick, nothing too special but hits all the points you want! Again very fast service I was happy with how the workers cleaned and worked hard read more

Panera gets 5 stars from me because they are consistent and there is not a thing on the menu that I have tried and not liked. My favorite item on the menu is the Tomato Soup in a bread bowl. It's tangy, salty, and when you dip the sourdough bread bowl pieces into in it just makes for the perfect taste combination. Their other soups are good too, I really like the broccoli cheddar and the cream of chicken with wild rice have both been delicious. But for me personally it gets no better than the tomato. The Asian Sesame Chicken Salad is another winner for me. It's got everything I want in a salad which is a bit of crunch from the wontons and the almonds and and the slightly sweet from the sesame dressing. Perfection. For breakfast I love love love their everything bagel and I like to slather it with as much cream cheese that I can fit on it's little bagel corners. I also think I'm the only one who likes this but does anyone else like the raspberry brisk that they have here? I can't find it served anywhere else. But I'm obsessed with it. There is just one complaint I have and it's only because we are in the south, but the last time I went here they didn't have any sweet tea. NO SWEET TEA. Goodness my husband about freaked out when he noticed that. Haha maybe it was just that one time we went but still it was weird. read more

See all

Call before you order online or go there. They are temporarily closing at 5 PM, even on Saturday after a game. I placed an order online to pick up around 6 o'clock only to find out it would be ready the next morning at 6:20 AM. I thought it was a mistake and then drove all the way there to find out they were closed. Had to call the next morning to get refunded. read more

Favorite sandwich and bakery chain. Ordered after acceptable wait. Food ready promptly. I ordered the pick two Tomato Soup and Big Kid Grilled Cheese sandwich (secret menu item). Perfect for a cold fall day. Location was fairly busy this day and only available tables near door. Would not be so bad but this was a particularly cold day and every time the door opened a very cold breeze came right by my table. Also needs a better organized line for ordering instead of just open to however people want to stand. Made it difficult to get from drink station, food pick up area to table and exit. Not my first trip and won't be my last. read more

Really good salads and soups. The WiFi is solid for getting work done and the staff are always really nice. I live a good deal away from the university and this is my choice in places to go to get a break from campus life. read more

Panera Bread - Sandwiches Near Me - Auburn, Alabama

See all

We went to Panera Bread in Auburn, AL on 04/09/2022. A simple order royally miscued between hostess and cooks. I ordered a Bacon, Egg, and Cheese Ciabatta with only Bacon, Egg, and Cheese. I got a wrap which I did not enjoy, as it contained much more that bacon, egg, and cheese. I took it back and explained the error made. They stated they would correct it and give us a free treat. We got the wrap back - no Ciabatta - no excuse us - no free treat. I complained online and they stated they would get back with me shortly; however, after over two weeks I realize they really don't care about the customers. Better to find a new restaurant. read more

I've been to a lot of Panera's. This Panera Bread location gets 5-Stars from me hands down because of the manager, Jordan Drawbond! Jordan has a great attitude and ultimately works hard to make sure the customers are happy with their meal and feel appreciated. On several occasions, Jordan has consistently shown himself to be someone who is about friendly, effective, and excellent customer service. Basically, Jordan is just awesome! Keep up the great work. Panera needs more people like Jordan. read more

Was grocery shopping and became very hungry i could always count on Panera but this was a big disappointment The order wasn't correct after telling her three time She had long fingernails i mean long wore no gloves was wiping her nails a liver the lid to my coffee The sausage was rotten had to throw away sandwich and the bacon on other sandwich wasn't cooked All i can say is what happened to quality control here Also can you say covid west some gloves when serving food and keep your nasty long long nails covered Calling health department tomorrow read more

Yum yum. The broccoli cheddar soup and the turkey sandwich was just yum yum. Nice clean restaurant with great staff.

One of my favorite chains. They are so consistent with everything. I've never had a bad experience. The kale smoothie is so delicious. I had a Ceasar salad and it was so delicious. I also like the atmosphere. I get so much work done when I dine in. read more

I never understood the hype of Panera Bread. It's basically a deli that looks healthy but everything is a billion calories and doesn't taste like anything. However, that doesn't mean the idea behind it all and their soups are the only things I order each time. It doesn't mean that I don't enjoy physically standing in here and gaping at the pastries like I've seen sunlight for the first time. Their corn chowder is delicious. The customer service is a selling point. During my visit to Panera in Auburn, they made a mistake on my order so I got to keep my sandwich (I originally ordered a Turkey Bacon salad). They were very accommodating and the cashier gave good recommendations without showing any slight bother with my constant questions. I had a bit of a problem with the price as I really don't think a half soup, half salad, and a drink should cost more than $10. read more

You will not be disappointed!!! Come on in. Great food. Sandwich done to protection. I almost bit my finger off. Wanting more. Prices are reasonable. read more

It's Panera Bread - same as . . . every other Panera Bread. Which is not at all bad. Probably more like a 3.5 but this guy rounds down rather than up. Dependable. Clean. Good coffee. Very good coffee, I find. I'm an oatmeal breakfast guy so all the tempting sweet stuff doesn't really tempt me. Sandwiches are good. Soups the same. Never blah but never " that's the best dam squash soup that has passed these lips" either. read more

the service was very slow and took way too long for a sandwich and salad they need to hire more staff .

I love the franchise of Panera Bread. The food is pretty much always yummy and the service at every location I've ever been to has been pretty decent. However, I wish I could say the same about the Auburn store. For some reason, the customer service at this particular Panera is really pretty bad. Everyone looks disgruntled, and the staff will often pull that customer service game where they ignore you and don't meet your gaze for 4 minutes while you stand at the counter waiting. I'm not sure exactly what the problem is with this store, but I've occasionally had such bad service here that I felt compelled to fill out a survey and complain, which I've never done before. The food, however, is pretty much standard Panera quality, which is pretty great on the whole. I've decided (over many years) that their bagels are not the best, but I love their soups, sandwiches and salads (and their new Crispani pizza things are pretty darn tasty as well - but they do present the added problem of a difficult to pronounce made-up sounding name). Another tip... don't order the iced coffee drink with the word "chip" in the name unless you want to try to DRINK chopped-up coffee-flavored chips from the bottom of your glass with a straw. That was one of the only things I've ever had at Panera Bread that made me say, "Yuck!" read more

Best place to go when you want a fresh meal. I Love the way food is always prepared right. Most of all I always use the Panera rapid pick up app when I'm in a hurry and when the order is always there for me and never has my order been wrong. Definitely a great place to go grab a quick and healthy lunch/dinner/breakfast/or a yummy treat. read more

I really like the idea of the rapid pick up option, but in the 6 or so orders I've made in the past year, maybe one was correct & complete. They routinely forget the extra cream cheese or separate soufflé or pastry. I would recommend to anyone using this option to check their orders before leaving & be prepared to wait for that item that was left out. The staff is willing to help, but you usually have to wait for customers in line before someone will help you which defeats the purpose of rapid pick up. read more

Great soups, salads and sandwiches. Service is always friendly. I especially love the Rapid Pickup service.

I've always had nothing but pleasant experience with the staff. I started coming here frequently through the MyPanera coffee promotion, and they've mostly been a part of my morning start ever since. read more

The staff is friendly. They go out of their way to be helpful. Orders are accurate and timely, especially with curbside pick up and delivery. Very impressed with how pleasant and and genuine the staff is. read more

Rewards program needs updating and should be offered to each guest. It's hot or miss who the cashier asks about if you're signed up or not. read more

Panera Bread - Chicken avocado Cobb salad - Sandwiches Near Me - Auburn, Alabama

The food here is fine, just like any other Panera. I left a little irritated at the manager, however, because he waited to tell me that I was being "penalized" for ordering a half portion salad until after I had paid. (The half portion is only $1 less.) Well, I would've ordered the full portion had he told me before he swiped my card. He also assumed I didn't want avacodo in my salad and that I wanted a baguette. I wanted an apple, thank you very much. Oh well. P.S. There were 2 employees outside drinking coffee while the line was backed up outside the door. read more

I'm a fan of Panera's breakfast. Open until 10:30 during the week and 11 on weekends. They are also a very good option for the vegetarians in this town. It is a good old trusted place for salads, sandwiches and soups. The food is usually pretty good. I will disagree with the other reviewers and say that I've had EXCELLENT service every time I've gone to Panera. I've never once had a bad service experience. They are all usually very nice and have gone out of their way MULTIPLE times for me. read more

Love this place (try any of the breakfast souffles and the cinnamon and sugar bagel, delish)!

It's a boring franchise and the food isn't worth half the money you pay. This particular one is even worse than the rest because all the workers are college students who just don't care. They are looking for a job to supplement their student loans so that they can buy more pot or alcohol. They don't care about the person walking in the door to buy food at all. They only care that their hours are correct on the paychecks. And, with the extreme supply of ready workers in Auburn, they cycle through people who don't know what's going on at all. read more

The food here is the same as every other Panera I've ever been to. However, the customer service at this particular location is pretty atrocious. You stand in line waiting to place your order for what feels like forever, while employees walk around behind the counter in a zombie-like trance avoiding eye contact at all costs. I don't think I've ever gotten a smile out of anybody who works here, much less a pleasant hello, and it has seemed to me that on multiple occasions I am a huge bother just because I want to order some food. read more

I love panera Bread. They have great food, and wonderful service. :) & best of all my too brothers work there. read more