So, the this is clearly one of the better restaurants in town! The foods always good and the service is lovely! I would absolutely ask for Ashley if you ever happen to stop in! She knew the ENTIRE menu by heart, she helped make suggestions and was beyond personable! She remembered our 8 person party by memory with tons of different dietary needs, never even needed to write it down! Shes funny and provides a wonderful experience that truly compliments the quality of the food. If you're in the area, stop by! read more

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I had the dim sum which is offered on weekends 11-2. I meant to take photos because there are none on yelp but I was too busy eating! The options were endless and everything was very good. The staff took time to explain things if we didn't know what it was. I can't wait to go again. Next time I'll remember to take photos read more

Quaint, delicious and consistently delightful. A true gem. I would recommend this place to everyone.. I often do . read more

Pandan Room - Great time with really good friends. - Thai Near Me - Hackettstown, New Jersey

Some of the worst pad thai and pad see ew ive ever had. Little to no flavor, and they were soggy. My husband felt very sick after we ordered takeout. Maybe it was a fluke, maybe it wasnt. 3 stars for the friendliest staff! read more

Jay and the staff are excellent! The food is completely delicious and all the dipping sauces go so so well with the entrees. My favorites are ponti pork, pork shank, corn fritters, bamboo pouches, Thai chicken wings etc.... read more

It isn't what it used to be. The food isn't as fresh and the flavor is gone. We ended up throwing it out

You get plenty of great Thai food here our go to for Thai. Never leave hungry. Make a reservation as they can get very busy

Careful when you order ahead. Food for 530/545 delivered at 430. Called to complain and was told to put it out and they'd remake it and bring it by at the correct time. Then I received a call saying why not just keep it and no food will be wasted. So I had 2 options 1. Waste the food 2. Reheat $55 worth of food. I'm not okay with either. What they should have done is say whoops...keep it and either a. Remake it or b. Refund it. Neither happened. Bad first experience with the Pandan Room. To claim they are a "five star restaurant " is a joke. Better customer service is needed. read more

We fell across this restaurant looking for Chinese in yelp. This is Thai and it is delicious!! Super cute restaurant we can't wait to eat in. read more

This is one of my favorite restaurants Jay and Alan have the right recipe!! The food is amazing read more

Valentine's Day Fixed Price Menu. $35.00 per person. 5 course dinner. So many choices. Never disappointing! read more

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I have no idea how this place gets a overall 4 star review! Some of the worst Thai food i have ever eaten. I oedered take out Pad Thai. They told me 25 minutes to pick up. I arrived on time and found my food waiting for me. Got home and when i opened the box the first thing that surprised me was no slice of lime. Ok, i added the peanuts and dug in. The food was warm at best. The chicken was rubbery and the shrimp cold. The sauce was tasteless and greasy. Seriously, i had better frozen food. I will give it one more try but what a huge disappointment. read more

Great food. I really enjoyed the soup and the noodle dish that I ordered. Very flavorful! I had trouble moving when I left.

So this is our favourite restaurant in Hackettstown. The 4 of us (2 adults plus 2 teenagers) enjoyed prawn crackers starter , Mild Chicken Masaman Curry, Vietnamese Pork Chops, Crabcake on curry, and Masaman Duck with hot sauce on the side. Wait staff were friendly - i know the proprietor looks after them. It's quite busy on Friday and Saturday night so book ahead. The outside terrace is quite nice in the summer. I brought some beer for me and some rum for the missus - BYOB keeps the total bill down. Fried banana, butterscotch pudding, and the java lava; these 3 desserts completed more food than we could eat. We took 3 half meals home to enjoy tomorrow. Indonesian or Thai or Both - take your pick - it's all tasty. And while there are expensive things on the menu - there are reasonably priced ones too. read more

A great menu of delicious food. Take out is a tradition now for us. We always enjoy the dinners from Pandan.

I've been here three or four times since the reviews are so good and we're really lacking a Thai restaurant nearby. The staff is nice enough but the food is just OK. Unfortunately the pad thai is oddly sweet/tangy and the noodles tend to be wide, not the usual lingiuni-like that you get. The curry is OK too. Overall, the place is clean, staff is friendly, and the food tries... I wouldn't suggest this place but also wouldn't be completely against going if someone I was with really wanted to go. read more

This is my family's all time favorite. The breath of menu is incredible from the dim sum to the dinner menu and they are real deal farm to table growing his own herb right on the side of the building. We have been going here since they opened and now we are moving back to Chester and will be dining here even more. read more

Try dim sum. Served on weekends from 11-2. Very friendly and helpful woman who brings numerous dim sum on a cart to choose from. Dinner is also a pleasant experience with a wide and varied menu to choose from read more

First time going, and I left saying why did it take so long for me to get there! My sons and I split the peanut chicken wings, pork dumplings and veggie fried dumplings. For dinner I had the drunken shrimp, one son had pad Thai made extra hot, my other son had a noodle soup with a poached egg. For dessert we got the fried peanut butter egg rolls, mango sticky rice and fried banana cheese cake. I was really impressed that only 3 chefs were able to put out both in house and delivery orders. Will definitely go back! read more

My husband and I had a really nice Saturday dim sum lunch here. There was a variety of different dumplings with all sorts of fillings (pork, vegetable, lobster, edamame... etc). There was a cart of steamed dumplings, a selection of fried items like spring rolls, and other small dishes like curries. My husband and I both agreed our favorite thing was the 5 spice pork, and would love to have that as an actual meal by itself. We definitely want to return, as the dim sum is a nice change and something different to eat in the area when there's not much else to do with covid. read more

This review right here really hurts my heart because personally I do love the restaurant and I do love the food but this fine evening I am or shall I say been pushed to a point for an escalation of something that could have been de-escalated but the hostess found that it was okay to escalate the situation . My husband just ordered food for our family spent almost $100 and that's fine when we go out or eat out we do that the problem I'm having is this particular meal happened to have gray hair and my lamb shank and a nice juicy long but yellow fly that me my pregnant ass almost ATE!!! Let that sink in I was having the normal pregnant hunger and cravings I wanted a lamb shank and I always get my lamb shanks from them this particular one happened to have unfortunately gray and white hair don't know where that came from also a nice juicy juicy yellow fly . So of course I'm upset and I have every right to be upset!!! If this was any other restaurant you know squash that if this was a fast food joint I would take my losses and move on but it's not it's a restaurant I actually well known restaurant in Hackettstown so I'm really upset that this whole thing happened but I'm even more upset that when I called to air my grievances the hostess or whatever decided she's going to not only have an attitude at my Justified anger she's going to hang the phone up on me and not only hang the phone up on me not respond or answer my calls as I call back . Also she's going to lie and say that I cursed at her when I did not I said I'm very upset because my husband drove all the way to your restaurant we ordered the food online spent almost $100 and drove back I'm eating my food and as I take a big nice spoonful I almost eat someone else's hair and a nice juicy fly so of course I'm not going to call and say hey guys hi I just almost ate someone else is gray and white hair and a fly and I'm completely happy about it it was my dinner for tonight cuz I was too tired to cook and that is what unfortunately my baby was craving or whatever and you know I'm fine I'm happy about it , no that's not going to be my response I'm going to say hey I'm very effing angry because I spent all this money and then I find hair and bugs in my food I'm not going to be happy about it who in their right mind would be happy about spending that much money then receiving hair and Bug food ? This really pains me like I said cuz I do like this place but now I will never return not only because of course there was hair and a fly in my food but also because of the hostess that hid cuz the little jerk didn't want to come forward and present herself she hid like a coward cuz she probably thought I wasn't going to drive my pregnant ass down to your establishment but guess what here I am . You are completely unprofessional and I hope you read this comment you're unprofessional you could have easily deescalated the situation by saying ma'am I know you're upset I'm very sorry that should have never happened can we just cool down or like breathe a little bit and then we can start talking on ways to fix the problem but instead no you said you cursed at me don't talk to me that way I did not curse at you I did not talk to you that way even when you said that I told you I was not upset with you I said I'm sorry I'm just upset because I'm having dinner I've been waiting for this meal and well it got spoiled because of hair and flies . What do you expect me to say you are very unprofessional and that's why you didn't come forward and give your name but I hope you read this you are an unfessional twat!!! I would order and eat at this establishment every other week I will no longer be doing so because of the behavior of your staff pandan room do better that your employees and teach them how to properly deescalate the situation I have every right to be upset about what happened and how much money I spent and now I have to drive all the way back to the establishment to return food and then wait to receive my money you didn't wait to take the money out but I got to wait to get my money back and now I'm out of my money until it is returned and I'm out of food so yes I'm very upset and this was very unprofessional and I hope you do do better in the future and I hope no one else has to worry about finding gray hair and juicy yellow flies in their lamb shank or any other food that they buy from this establishment . Do better and vet your employees to have better attitudes and learn how to deescalate the situation because it would have been a lot better if she knew how to talk to people but obviously this stupid twat did not know how to talk to people and that's why she didn't come forward and went and hid somewhere pathetic will never be ordering or coming to this restaurant and we'll make sure everyone knows about this all of my YouTube Tik Tok Twitter and Rumble followers will know about this unbelievable unprofessional and will not be tolerated . read more

I am the president of the Supper Club ( Morris, Warren, and Sussex chapters ). My club members and I really enjoyed our experience here. The waitress , Grace, was so sweet and helpful. The atmosphere was small and quaint. I would recommend trying the Balinese Curry. read more

Nothing we have ever gotten here has been sub par. We moved to the area recently and gave them a try and haven't been disappointed since. Their curries are so good, and check out the bakmi goreng or "Indonesian lo mein". You'll never want regular lo mein again. So delicious. I also recommend the stuffed sticky rice appetizer, and roti canai, both of my favorites. We'll definitely continue to order here; it's become our top restaurant in the area for sure. read more

I brought a friend here last night to see if he would be as impressed as I always am. I'm a regular and come every other week. The food is outstandingly (incredibly creative and delicious), the service is invariably superb, and I'm treated like family, which really means a lot. And that's not because I've been coming for so many years; it's because that's how they treat their customers, and I see it when people around me are being waited on and served. My friend thought everything was phenomenal: the portions were tremendous and he told me that this was the first Asian restaurant he'd ever been to where they got the spice level just right when he asked for his food to be served extra hot. They were packed, but he was particularly impressed by how quickly people were served without being rushed. People who wanted to linger lingered comfortably. Special compliments, as always, to Ashley, who is a flawless server. Throughout the meal she anticipated our thoughts and brought us exactly what we wanted and needed, and when we did have to ask for something, it was brought immediately, and always with a kind word and a smile. As my friend noted, there are far too few servers who do that. So he and I agreed: this place is a rare find. read more

Servers try so hard I feel bad giving a poor review. Got chicken satay, chicken was rubbery, chewy and hard. Satay sauce had chopped peanuts but no peanut flavor. Tom Kha Gai (best Thai soup IMO) flavor was good but veggies were mushy and it had so much oil it took away from the flavor. Pad Thai was acceptable but lacked flavor. Nothing stood out, although tofu was a good addition. Satay ("sate") combo entree was also just "acceptable." Shrimp was way overcooked (chewy) but beef and chicken were good (chicken was better than in the appetizer) Sauce was more like traditional satay sauce in flavor except it was overwhelmingly rich. Like not enough flavor to balance the richness. Too much oil again, maybe? Rice was good. Drinks were made from some kind of mix. One was watered down and the other was overwhelmingly flavored. Waitstaff was attentive but the weirdest thing was 20 mins before closed they shut off their background music and it got so uncomfortable in there. Really awkward. We couldn't stomach any more of our entrees anyway so we asked for the check at that point. Some places we give multiple chances but we probably won't be back. We're planning to try the Thai place in Chester next. America's Test Kitchen Pad Thai recipe also blows Pandan Room's away. read more

Had NYE dinner with family last night. It had 5 courses. Pics are uploaded and everything was amazing! Our server was very nice and the host was very accommodating! 2nd time here and definitely want to come back! read more

Delicious authentic Thai food! Very generous portions too. Me and my husband do delivery and it has been hot every time!

OMFG! Food and service was SOOOO good! First we both had Thai Iced Teas. Then shared a large Tom Yum Kong soup. It was loaded with veggies and shrimp. Delicious. She had Gado Gado Salad and I had the Thai Wings. Totally unique and scrumptious. She had Panang Seafood Noodle. Had huge piece of soft shell crab and loaded with seafood and pad Thai noodles with perfect panang sauce. I had a poached Salmon special with coconut curry, kale and edamame. It was spectacular. Hannah was our server, attentive and very nice. We've been here many times and always enjoy. read more

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Great authentic Indonesian food. The dimsum brunch on weekends is spectacular and the service was super friendly! !highly recommend this place! read more

Pandan is a staple at our home - great food, great quality, and Jay and team are always so thoughtful. Their pad Thai is a favorite, as well as the ribs, and any curry. read more

I've gone to this place many times since the early 2000s mostly because friends or family wanted to eat there. . I always found the food to be average to below average. The last time I got food from there we got chicken and veggie pad Thai and sticky rice. The pad thai were both sour and watery and the rice, not even exaggerating couldn't even be cut with a knife, it was a hard block of rice. We threw all the food away and ate a frozen dinner which was way better. I wouldn't recommend this place to anyone. Worst Thai food I've ever had. read more

Pandan Room was a nice spot for a quick dinner after spending the afternoon exploring the Hackettstown area. We were seated right away, and got to select from all the open tables. We tried Curry Ketan, and Chicken Fried Rice. Both were decent, not legendary, but flavorful. I'd definitely go back again if we were in the neighborhood and feeling hungry, but probably wouldn't make the trip just for this place. read more

(3.5) ~ good overall food & service for lunch MENU: ** Thai Ice Tea = (4) very good ** Water(tap) = (4) very good, must be filtered * Tom Gha Kai = (3) ok * Chicken Pad Thai = (3) ok, but mine still had Tofu, even though I asked for Chicken... read more

If I could, I wouldn't leave a star at all! To be honest The worst experience I've ever had! Waiters were extremely rude, when we left they told us "to never come again" Our food was ok. We got our check but were distracted with chatting with friends. A blonde male with a lot of tattoos who wasn't even our server came up to our table and said "what's up with that" pointing to our bill because we haven't paid just yet.. We paid and left a tip a little over 10% because our service wasn't so great. The male server comes back and tells us to leave now because we didn't leave a tip over 18% & that the owner said we needed to leave. I'll never go back there! read more

Omg I can't believe we drove for an hour to check out Pandan Room. It was totally worth it! We came towards the end of dinner time. The restaurant looks small from the outside but it's actually quite spacious and cozy inside. To start off, there was a basket of kerupuks (shrimp crackers) with duck sauce (man, how I wished it was sam all instead - maybe next time I'll ask). We ordered perkedel/corn fritters as appetizer and man them corn fritters are huge. Crispy in the outside and flavorful in the inside, just the way it should be. For entree, I ordered nasi goreng. Expect it to be slightly more oily than whatever other fried rice you're accustomed to in this side of the world, but let me tell you that's what makes it authentic. I truly felt like I was ordering it from the street peddlers like what I would do all the time back home. If you're into spicy stuff, ask for the sambal. Their sambal is exactly what a sambal should be. When you could smell the peppers from your spoon you just know it's legit fresh stuff. I never imagined of finding a small piece of home in the middle of nowhere New Jersey where everything shuts down by 9 PM even on the weekends :) I need to return one day for one of the cooking classes. read more

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Good, quick Thai spot in Hackettstown. We were on the way to the airport, so had to have a quick meal, but this was a great spot to do it. I had the pad thai (spicy)...they gave me extra chili sauce as well - customer service - excellent! Definitely worth a stop in for lunch or dinner. read more

Have not been in a while. We ordered the massaman lamb shank. Very generous meal, DELICIOUS. I love this place, incredible value for money. Excellent service. If you have never been then do yourself a favor. We had the fried banana for dessert- love it, as good as ever. My only regret is that I can't give it 6 stars. read more

Excellent food. A true gem in Hackettstown. The food is always fresh, I have never tried something I didn't like, and the service is spectacular. It's BYOB, so bring some wine and Jay, the owner, makes almost everything on premise including their awesome Concord grape jam. If you haven't been, you're missing out. Truly a awesome place. read more

We have been going to this restaurant since from almost 5-6 years. This time we got a very below average experience. We were disappointed as we usually go on weekends and chef Jay prepares very good meals for us. This time we went on a Monday as it was our anniversary. The hostess was friendly - when we asked she said that the chef was someone else and hence the food taste is different ! But my concern was that food was not edible at all - no right amount of spices or sauces - it was while plain looking entree with almost raw not edible shrimps ! I got entire entree home and after cooking it more served it to my dog who is trained to eat human food and she enjoyed it - so if you have a puppy or a trash can who like plain no taste raw shrimp Thai food then pls go there on weekdays ! I wouldn't go there any more. read more

Pandan Room - Nasi gorang rice with shrimp - Thai Near Me - Hackettstown, New Jersey

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Family dinners can be messy affairs, especially after a Reese Witherspoon movie and a resident Lumber Jack (https://www.pinterest.com/explore/lumberjack-style/). But they were nice enough to accommodate 8 people with 15 minutes notice. So yes, there was some confusion in the beginning of what "Fusion really meant". In reality this is a Thai and Indonesian combo cuisine (at least for dinner) - not fusion in the traditional sense (Chinese/Japanese/Vietnamese/American Mix) So the good: The food was exquisite (as long as you don't go for the Pad Thai - slightly under cooked) - all super flavorful and very well seasoned. The Mongolian beef was an excellent grilled item (mix it with various sauces and dips for your desired level of hotness). Roti Canai appetizer was also a huge winner. Green curry Tuna was probably the biggest hit. When an Asia explorer ordered it, we knew it was a winner. Parking was actually super easy (on a Sat after Christmas - that is impressive) Why it didn't get 5 stars: Service and decor left some to be desired. First off, the decoration shouldn't be fusion just because the cuisine. When you mix Christmas decoration, Thai, a Indonesian art hodge podged together on the wall, it looks just kinda tacky. The lighting was also kind of dark - almost put me to sleep. The wait staff was a little bit stiff lipped at first when we asked them to bring our byob wine. read more