I came here for lunch today and it was very good. The service was so so, but the food was good for it being fast food Chinese. I'll definitely come back again. read more

Recently started leaning towards panda for the yummy orange chicken! Came in today for some dinner and it was super busy! The manager and her team handled it very well and kept the food coming as quick as possible! So if you want fresh served food and great customer service come to this location! Wish I got the managers name but she was great! read more

I had trouble using a promo code to order several family meals on their website and when I went into the location the manager was very helpful in resolving the issue. The orders were ready on time, food was very hot and portions were big. Thank you for your great customer service! read more

The food is average a.m. nothing circular or different than any other location however they do make their orange chicken quite pricey compared to other location which is been more than just one time that I have experienced this so I'll probably hold off on going back for a while since my children are young and don't like the spicy of the orange chicken which results in wasting food and money doesn't go but he's favorite thing to do?... I am not one to try to avoid public restroom, unfortunately I am potty training my twin and they needed to use the restroom said we had there and it was awful,!!! Is to say the very least because the restaurant was absolutely disgusting and I could not even believe the amount of filth in that restroom. Not to mention that it was a food establishment. I am pretty understanding that things happen and it's often times out of the control and this was not the case because you have a grinder and always feel that was more than something that happened over the course of a couple of hours or even a day. I just prayed the staff actually washes their hands! Other than that I should Urbanna and Peder is the right; the remainder of the establishment is typical of a PS Express with The excessive really long line order, except this place takes forever for their line to move. I would suggest ordering at whenever possible. I was able to call ahead and place my order by phone Love you for pick up within minutes which was great. You can put on their website, not app but website,.... yes, strange I know people order from the website... And that fly I ordered five because seriously there's an app for that, right? read more

Got my lunch here (to go), beef brocolli & chicken teriyaki my all-time fave, this time it is so tender and perfect for my sensitive teeth, satisfied with the food but not really with the cashier who was nice at first but after I said "next time" on her offer to donate on a charity they've chosen, she started frowning and didn't smile at all (not knowing I'm donating regulary every quarter for the charity directly)ofcourse I won't say that.Just paid my order and went home to eat. read more

Panda Express - Chicken teriyaki & beef brocolli- After consuming half of it :-) - Chinese Near Me - Phoenix, Arizona

Sad. This chain used to be god for quick decent food. Now the last three tries they were horrible. That orange chicken used to be great but now it's all breading. Other dishes just lacking in quality and I felt ill after eating there. I think they just went cheap in ingredients. They need to re tool and fast. read more

Need to have staff scheduled more effectively. For example, the people in front of us placed a HUGE to go order. There were three people covering the floor, and I just think it would have been more effective if another employee could take the next customer in line instead of have them decompose a few hundred lightyears behind the ppl with a mega to-go order. Orange chicken at this place was dry, lacking sauce, and way too crunchy with a slight hint of burn. Sweet Fire Chicken (?) was pretty good though. Seasoning, sauce, freshness, and texture felt just right. read more

I didn't really have high expectations since this is a fast food restaurant but wow this experience was painful... food was not ready, egg rolls were a 10 minute wait, the staff wouldn't even make eye contact which makes it extremely difficult to communicate with people who are wearing masks, pop machine had little to no ice, and the sprite tasted like plain carbonated water. Oh! And no fortune cookies :( very disappointing... a place that has a very low bar set for them and they couldn't even meet it. Will be avoiding this location in the future. for my Chinese fast food needs. read more

Stupid stupid stupid employee.. Ordered 2 plates and bowls to go. Got home rice was awful, not cooked. It was cracking and crunch. She was Asian and in a hurry cause its lunch time and they were busy. Awful service and awful food. I called the store and one of the girls said If you have time come back and replace it. Really dumb a@@? At what point does a business have to reach to serve uncooked Food. I recommend everyone to go to the neighboring restaurants. This place is awful. I am not being harsh, a restaurant should not serve raw rice, just ask to wait or pick another option. Calling Corp Monday can't wait to see what they say.. read more

Panda Express - Raw rice served at Panda Express store #1034 - Chinese Near Me - Phoenix, Arizona

I took out dinner 2 days ago. When I started eating I found in middle of noodles a piece of chewed gum wrapped in gum wrapper. I threw dinner away. I called manager. He was only concerned I might want dinner replacement. No I don't. I would not even consider eating anything from his store. Imagine what else might be in food you can't see. read more

Kung Poa chicken was nasty and chewy like a gummy. Apparently they just got done cooking but it wasn't even warm. Didn't eat because of the texture and tasted as if it wasn't cooked. Probably won't be returning anytime soon. read more

Went tonight around 5:15 for dinner. My husband ordered teriyaki chicken which of course they were out of again. When he asked to speak to a manager about it ( this is the third time in a row it has happened) we were told that there was no manager, they were off today. A woman named Paloma said she could help. She was super rude. My husband said he would have pepper chicken instead so she got it for him. Once we got home we found that she only gave him three small pieces of chicken and the rest was veggies. My walnut shrimp was not crispy. Sad because this location used to be decent. UPDATE. I changed my review from 1 to 4 stars due to the manager and his response when we went back to speak with him. His genuine concern and amazing customer service turned this situation around. read more

My review is not for the food but for the bad customer service I received today at this location. We go rather often to this location and never encountered any particular problem. But this evening, we had the most awful, terrible customer experience that it is worth mentioning. We almost left without completing our order and definitely will not go back to this location. There was 2 young girls. I guess they were new. I can understand that it may be overwhelming to be new. But being nasty, arrogant and heinous with customers is just unacceptable in my book. The manager (also new I think) did not do anything to help. read more

This Panda uses containers that are actually raised in the part where your food goes so you don't get as much food. I feel insulted that they think we the consumers wouldn't notice this packaging gimmick. Go to 59th ave or lake pleasant pkwy instead, they have larger containers and so you get more. read more

Panda Express - Chinese Near Me - Phoenix, Arizona

This is a good restaurant for quick Chinese. Today the kids were rather disappointed because the orange chicken was cold and didn't have much sauce. We come here often and this was a rather lackluster visit. I hope it will be better next time. read more

Panda Express - Kids orange chicken - Chinese Near Me - Phoenix, Arizona

I must have said easy on the chicken, portions should be weighed. Lady behind the counter has an attitude and if I'm spending 20$ for food I would like the portions to be consistent. read more

Panda Express - Chinese Near Me - Phoenix, Arizona

I have gone to this panda express many times over the past few months and every time I go I always have an issue. Any time I go one of my main issues is the friendliness of the staff, they are not in the slightest friendly everybody is rude nobody greets any customers when they walk through the door and everybody has the worst frowning faces. They almost never have any food prepare and the food that is there is old and cold. You're definitely better off going anywhere else in the area this place is not worth it read more

We just ordered some food from postmates and not only did we not get any teriyaki sauce for our 3 orders of TERIYAKI chicken, I also did not receive my 2nd order of crab rangoons. Everything was cold even though I live less than a 5 minute walk away from this location, I'm so incredibly disappointed read more

I normally love Panda Express but I just ordered off Uber eats and got the Plate with fried rice and double orange chicken the ride has no flavor and tastes horrible it has chucks of white rice and the chicken is come and seems to be undercooked never ordering from here again the chicken is gummy read more

Even tho it states they close at 10:30 they actually close at 9. Anytime after 9 it's rare you'll actually get what you want. Food is awesome don't get me wrong but seems like they just wanna go home instead of serve customers read more

We went in last night. Was a little disappointed. The 2 girls working were not great! They were a little on the rude side. One picked up a spoon and realized it was the wrong food and she just tossed the spoon down slashed food all over! Plus food was not really great either. Seemed as it had been sitting for quite a bit. Also when she handed the bag to us she flung it and it almost fell to the ground! Not a great experience. read more

I have very little faith in chain restaurants. Panda Express lunch was really bad. Noodles - overcooked, choppy, wasted, flavorless. I chose a "Grilled Chicken" which was 70% chicken fat bits with a few pieces of some kind of breast or muscle like tissue. Grilled steak something with some vegetable was leather. Its just not good. Fact is there ain't nothing good to eat in 85027 unfortunately. read more

Fantastic staff Fantastic service Fresh food Everything was available No long line Why 2 stars? Well your food container are half the size everywhere else :/ I don't know if you guys were out or trying to cut on food cost but I expect same container as any other Panda, I received a little over half the food I normally get at any other Panda Express:(((( read more

I don't know what good this review will do because based on the previous reviews nobody looks at them or responds to them. What the hell... If I can save you from aggravation at least that is a small victory. As an alternative to fast food, which is where you should be cashing in on. Food isn't that great so you'd think they'd make up for it with customer service. WRONG assumption. Always out of "something" (how do you run out of beef broccoli?) I went in and asked for whit rice and beef broccoli and was told that they were out of white rice! Really???? As she walked away while waiting for me to decide what else i should get another employee hands her. Wait for it..... WHITE RICE! So i was happy for a second only to have her tell me that they were out of Beef Broccoli as she walks away again. I try to stay away from fast food but at least they make an effort to serve. Panda remember you want employees with the innate desire to serve people! YOUR FOOD IS NOT THAT GOOD ENOUGH TO HAVE POOR CUSTOMER SERVICE! read more

One of the worst places I've ever eaten at by far the worst panda express of all the panda express franchises. Do not eat here do not go here stay away far away!!! read more

Stopped by to pickup a to go order and what a mistake that was. I was about sixth in line and when it came to my turn to order I felt like I was on a high speed conveyor belt. There is no customer service at this location. You are just a number. When I got home my order was not right and I was not about to drive ten minutes in the rain to get it corrected. This is where the customer has the power. Very simple, write an accurate review and don't go back. We as customers have plenty of other choices where to spend our hard earned money. I would not recommend this location. Try another restaurant around this location. read more

Very disappointed that on two occasions had to wait and wait for our food. They don't manage their supply of dishes well. They make sure you've paid then shove you out of their way and go on to the next sucker! No other panda location I've been to has had this problem. read more

Food was cold and old and now smaller portions, ran out of 3 main dishes and tea, terrible customer service. No fortune cookie given. Asked to talk to a manager and was told No one is available need to call tomorrow. Will not be returing to this location. Very disappointed with this location. read more

I will never not love panda. This is my favorite place to get fried rice and orange chicken. They're always speedy quick cause they know I'm hungry! read more

I came in with my boyfriend and we got two bowls. I always get the sweet fire chicken breast as my entree and they give me a good amount of it every time. This time the guy who served us only gave me one small scoop. It was definitely less than I normally get, I could see the rice underneath, which I never can. I compared it to my boyfriends and he definitely had a larger amount of his entree. I counted 7 pieces of chicken. I was very disappointed and angry with that but I chose not to say anything. Sadly, it only gets worse from there. I wasn't even halfway through the bowl, and as i'm putting a fork full of food in my mouth, my boyfriend tells me to stop but i already put the food in my mouth. He had to pull out a short, thick, black piece of hair out of my mouth. So that was that, and we decided to throw our food away and leave. We should have said something, but we're both too shy to say anything. Very disappointed with this experience and we aren't planning on returning to this location or any location for awhile. read more

Honestly I've been going to this place for a while and only started having problems with my last visit. I walked up to pay and one of the ladies at the register (the only Asian one that works there) ask for my change. When I say I don't want to donate my change she rudely stares at me for about 5 seconds, so I ask for a water cup and when she gives it to me she shouts "YOU ARE WELCOME!" It was the most unprofessional thing I've ever experienced in food service. She should be fired, someone who is that rude doesn't deserve to work here. When I was eating there were other customers who also said she has been rude to them before. Not a good look. This happened on December 18, 2018 read more

I love Panda Express' food! This time, I ordered the egg rolls and they did not disappoint. They are crispy on the outside and loaded with cabbage and chicken on the inside. I was full after only 2! This Happy Valley location is pretty clean, and I like the outdoor seating...minus the little birdies that were swarming me for crumbs! haha read more

Truly exquisite and very much adequate, I only rated it a 4 because as panda is delicious, when comparing to chick fil a witch is a 5, it is knocked down a star. I miss chowmein, and orange chicken, and Beijing beef, but my Panda Express didn't think to put a drive through like idiots. The workers are the nicest people and don't even judge me for asking for chopsticks every time to improve my skills. I love u and miss u, and when the virus slows down, we shall meet again upon the second star. read more

Panda used to be a great place to get quick Chinese food. I haven't been to a good Panda in years. This one served hard as a rock orange chicken and the rice taste pretty old as well. Not the freshest food. read more

We have lived in the area even before the plaza was built that houses this Panda Express location. With that being said we have frequented your location ALOT over the years. I have to say that with all of the changes that you have made to your business I don't go there very much anymore. First it was smaller portions, then higher prices with the smaller portions. Then new containers that held even smaller portions yet and then higher prices again. By far my trip in tonight just confirmed why I have not been back much. We walked in 30 min before closing and the counter was a mess, they were out of several things including rice. We placed our order and asked how long for more rice and right then she yelled for them to make rice and told us 5 min. She took our order by writing it on the bottom of our plate which she turned upside down on the filthy counter. The plate which she then was going to fill our food with. I was discusted and asked her to please get a different plate for our food she was not thrilled. Then she put our plates aside and without putting any of our order together proceeded to help people behind us, we started seeing the very same items we had just ordered starting to disappear. Needless to say I was not just waiting on rice for the other items we ordered to run out so we could wait longer. So I said could you please load our items while the rice is being made before you put all of the rest left on others plates behind us and she looked at me and said I am Watching the portions. Then after loading 4 other customers she finally started to fill ours. Complete disappointment is an understatement of what our plates contained. We both ordered Beef and Broccoli and my plate had literally 3 small pieces of Broccoli and 3 small pieces of meat, the Sweet fire chicken had 5 very small pieces of chicken and some pineapple. The noodles and rice where minimal at best. Even with your reduction in portion sizes lately this was by far the worst meal I have ever gotten from you. My daughter's meal was just as bad. I wish I could post a picture because it would prove that I have not exaggerated at all in my description. Very sad to see an establishment that we enjoyed going to go downhill. From one business owner to another I hope you take a little more pride in your business and step it up a little on the quality end. Especially when you are raising cost and serving less food. There are alot of other places to go right down the sidewalk. read more

This Panda is close to home, but has the poorest quality of the half a dozen or so Panda's I've been to. I really wanted some Panda so I gave it another try at this location and received an all time low with no shrimp in the surf & turf and really hot orange chicken on over cooked noodles (rubber). read more

I go out of my way to this Panda Express location! I've always had great customer service, the food is always fresh and they never disappoint with the portions! Thanks for providing a happy, fresh and clean atmosphere! read more

It's been 18 years I live in Arizona and I have been in many Panda Express around the town I rarely eat panda but I love it. Couples nights ago my wife got a regular plate side of chew mein with double Beijing beef from happy valley Panda Express location .I would like to say it was the most fresh and delicious meal I have got from panda, definitely recommend Panda Express location happy valley. Thankful so much to make costumers happy. read more

Three stars because im drunk and yelp says "A-ok" which is funny to me and realistic because its A-OK! Mainly because if your drinking and you have a designated driver Panda is great, otherwise your obese and have problem with blatter control! BAM I SAID IT! And these bastards shut down Chop-Chop which was still crap but slightly better but either way this food is what is making us obese because apparently parents let kids eat anything, which is why I was fat, thanks mom, F u fast food. . . yeah ill have some crab puffs read more

The reviewer Danielle is the worst kind of people, walking in at closing time and being offended at people cleaning. I can just see them walking into a restaurant and saying "what time do you close? *hostess*"10:00" Danielle* "OH! Thank goodness we got here at 9:55!!" How dare you give people a bad rating for doing a good job. And for the people who read this review far enough to inquire about the 4 star rating, it's just like every other Panda Express in the country... Same recipe, same food and CLEAN! So if you are looking for a Panda Express that is different or dirtier from every other Panda Express you have ever been to, this is not your place. read more