Awful service. Had to ask for refills constantly & waited 15 mins for a bill that never came. food was good

Enjoyed a Father's Day dinner at PF Chang's Norterra. Sat at the bar and had great service along with the expected tasty food. This location seems to be better than the 83rd Ave location. Had the pan fried Dumplings, then Kung Pao Beef. Also, 9 ounce wine pour. Nice when things are good over and over again. read more

P.F. Chang's - These were hot and delicious - Chinese Near Me - Phoenix, Arizona

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I see my 1-star review on 19jun26 has been removed?? Say what?? Horrible experience from initial seating (requested a booth on open table for my birthday! But seated at a 4 top, center of dining room, all while booths remained unseated the entire visit!) to service and food quality, especially at $150. Lack luster server, to say the least, no follow up w service after depositing apps...food ordered and then, an extremely long wait for delivery.. And... almost as if the entrees sat for too long... The Great China Wall slice was the grande finale w a Sparkler, but it was too late to recoup the experience.. Lack of service, terrible food prep, dry cake...Not our night...Won't be back anytime soon.. Stop deleting reviews! This is Yelp. read more

We had placed an order online through Uber Eats. When the order arrived, it was missing an item. The delivery driver had left, so I called the restaurant. The manager, Jessie, took my call, heard my concern and when I asked how this could be resolved, Jessie, who was new to the Valley, offered to bring the item that was missing from our order and surprised us with a delicious piece of chocolate cake. I work in the customer service industry. I appreciate good customer service. Jessie delivered on all counts. Not because of the cake, but more because he made no excuses, he came up with a solution that was above and beyond what might be expected and he personally hand delivered us the food items. Jessie may be new to the Valley, but not to customer service. I believe that with the customer service he demonstrated tonight, he will go far! So, if you are looking for a good meal, reasonable prices, with generous portions and nice atmosphere...try checking out P F Chang's on Happy Valley and maybe let Jessie know you are there because of him! I don't think you will be disappointed. read more

As we are house bound right now I think there is a place to review delivery standards from our favorite restaurants. Using Uber Eats PF Chang delivered their usual high standard of HOT food. Teriyaki Chicken with garlic noodles one of my favs along with pork fried dumplings for a tasty treat. Substantial servings in great containers. Dry rub ribs were a little burned but full of flavor. So if you are house bound or just feeling lazy this restaurant delivers deliciousness! read more

I recently went to PF Chang's for the first time in years. I feel like it used to be awesome and a special occasion type of place, but now I feel it's just ok, maybe a 3.5. Honestly, I feel like I get the same quality at their fast casual restaurant Pei Wei. The lack of any meny specials, such as a lunch special on the weekend, or any deals made me not wnjoy this recent trip as much, especially seeing how I can eat much cheaper at Pei Wei. That said, PF Chang's Kung Pao Shrimp and hot and and sour soup are still great. Service was great and very attentive. Maybe I'll come back during the week when they have lunch specials. read more

P.F. Chang's - Chinese Near Me - Phoenix, Arizona

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I picked up my curbside order immediately, and while the food being cold wasn't an issue, the quality was. Several items tasted old and stale, including the fortune cookies. The Kung Pao Chicken was completely inedible dry, chewy, and off‑tasting. The Mongolian Beef was dry but still edible. The Lo Mein noodles were fine, but the chicken pieces were hard and dry. Overall, the meal tasted as if it had been sitting out far too long. For the price and reputation, this was a disappointing experience. read more

Grabbed dinner to go the other night. Horrible too much salt in the food. Salt should never be the main ingredient. Would not recommend.

This P.F. Chang's is located at The Shops at Norterra Plaza. We met friends for dinner. This is one of their favorite spots to eat. Staff are very attentive and friendly. We all ordered the Chef's Special. This consists of a choice of soup or salad, appetizer, and an entrée. It's a great deal. We decided on three salads and one hot and sour soup, vegetarian spring rolls lightly fried green beans, sesame chicken, Mongolian chicken, orange chicken, seared honey chicken, and a bowl of white and brown rice. Service was very fast. The, soup and salads arrived first. Shortly after that, the appetizers arrived. The food was tasting good. The gravy might have been a little bit heavy otherwise the proteins were made very well. A very nice dinner. Nice decor inside. Shared parking in the plaza. read more

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Sunday lunch isn't cheap nowadays. The rice portions have definitely decreased over time and the cost has increased. I ordered the kung pao beef, which was very tasty, and upgraded my rice to fried rice. There was barely a serving. The same goes for my kids who each got the kids teriyaki chicken with broccoli. Their sides of rice combined were the same size as my $3 up-charged single side. We ordered the crab wontons which were ok; sauce was great but some of the wontons tasted fishy. My wife got the veggie lettuce wraps with a side of rice. Before tip, it was a $75 lunch, which really is the cost of a fancy dinner out with drinks. The only drinks we had were water. Our server, Shelby brought our kids ice cream for dessert, on the house which made their day. That was a pleasant bonus on an otherwise expensive lunch. read more

Marco was our server today and he was great. Attentive, patient and helpful. Food was hot and done very well. The restaurant was full and we were taken care of quickly. read more

P.F. Chang's - Chinese Near Me - Phoenix, Arizona

Splendid food I really enjoyed this fried rice was amazing. portions are large beautiful place good food, orange chicken delicious read more

P.F. Chang's - Orange chicken, fried rice, half salad was amazing as well - Chinese Near Me - Phoenix, Arizona

Service sucks... Will not go back to this location. Needs some good help. Busser/ walker was more helpful then the server.

Restaurant looks great a remodeled happened since last time I've been there. Our waiter was very friendly and informative about the menu items. My husband ordered a beer with a glass. The glass was warm and very spotty. Maybe the filters but someone should definitely be cleaning the glasses when they come out of the dish washer. The firecracker shrimp was delicious a recommendation from the waiter. The dynamite shrimp was on point. However the orange chicken was a bit too spicy for my mom. They have a happy hour however, it is only on the bar or patio area till 6:00pm. I do miss the duck and Chilean fish they were the family favorites. read more

P.F. Chang's - Desserts - Chinese Near Me - Phoenix, Arizona

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Very disappointed! We sat there for a good 7 to 8 minutes before anyone even acknowledge we were sitting there. All I ordered was the lettuce wraps which have gone downhill in the last 15 years by the way. And they were not that good and the first piece of lettuce I see is brown. Our waiter was friendly, but the overall experience was not great. We also had to sit for 20 minutes waiting for a table when there were nine empty tables and six servers in the restaurant. Much for improvement! read more

P.F. Chang's - The first piece of lettuce on top for my lettuce wraps. I can't believe they even served this to me. - Chinese Near Me - Phoenix, Arizona

For dinner Dad and I weren't extremely hungry but knew we needed something so we decided upon PF Chang's appetizers. Admittedly we thought it was going to be a Pei Wei but it is basically the same right? Dad loved the lettuce wraps from a long time ago while I don't believe I've ever had them. They were so good! To the point we're considering making some with our lettuce at home. Then we had a plate of edamame which counted as our veggie, and the pork dumplings. It was so good all of it! We decided upon a pot of oolong tea as well which made it all so light,refreshing and delicious. Our waitress Hailey was so good and kind. She made sure there was extra care to our bell pepper allergy and we really respected that! She also recommended the limited seasonal individual butter cake and it was so tasty and gooey. Our ice cream was a bit too frozen so it wouldn't exactly melt with the cake's temperature but it was still so good! read more

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PF Changs is the best. Love coming here. Happy hour is a smokin deal! Highly recommend

We went here to celebrate the Chinese new year also known as the lunar new year. We had a wonderful waiter who tended to us when it was super busy. We ordered a few items to share and everything was fresh in season correctly. Overall, I would recommend this location. The ambience was casual vibe. read more

Keep seeing advertisement for Cherry Blossom Martini so I stopped in to place a to go order & try the martini. Wednesday night just before 9pm not very busy at all. There were two bartenders, a male and a female. I kept hearing the women at the bar saying Calvin so I know he was the other bartender, but there was a female bartender. She approached me and asked me what I wanted. I explained I wanted the cherry blossom martini, but with vodka, she said OK and went to make it. When she brought it over, it was overflowing. It was dripping the whole way to me. She dripped on the entire bar, set the drink in front of me with the wet napkin & the sticky glass When I asked about the rim she said "oh it's on there." So much for presentation. read more

P.F. Chang's - Chinese Near Me - Phoenix, Arizona

My family and I have ordered take out on 3 separate occasions and every time we've had to not only wait over 20min longer than expected but have had to call in multiple times just to make sure they haven't forgotten about us. Today I called 2x because all the to go spots were taken so I parked as close as I could so they could find me. When the worker came out she went past me and almost didn't check that the order was for me. Then she said," You're in the wrong spot dude". Pretty rude in my book. read more

Wifey and I went out to dinner here on a Tuesday night 12/10/24. Located at Norterra shopping center with tons of parking and ample handicap parking situated as close as you can get to the front door. We were seated promptly and was greeted by Ramon, an amazing and friendly manager. Our server was Jasmine who was very attentive and on point with our food and drinks. Ambience here is romantic and artsy great for date night or business meals with professional colleagues. Beautiful tables with chairs and booth seating designed for Asian theme decor. Full bar is near the front of the restaurant. So we've been to PF Changs before in different locations (Los Angeles and Honolulu) and this is high end Chinese/Japanese fusion. Food here is very high quality and served with great presentation. Never a hit or miss experience as they always, always focus on consistent great food. Here's what we ordered and our feedback. Pomegranate lemonade: non alcoholic drink that was perfectly sweet, not too sweet and paired well with the flavors of the food. Great drink!! Lettuce wraps: fresh crispy lettuce served with sweet flavored chopped chicken. Our first time eating this and it was yummy, ate the whole thing Appetizer ribs: this was superb, the meat was moist and not dry at all. Flavored well and I could eat this as the main course by itself, amazing dish!! Very meaty pieces too! Crab wontons: crispy and hot, served on top a nice sweet drizzled sauce on the plate. Crunchy and tasty!! Mongolian beef: sweet and firm pieces of beef, deep fried with a sweet glaze. Prepared with chopped green onions and served with hot rice. Fantastic dish!! Sweet Honey Chicken: Tender chicken pieces with a balanced honey flavor. Excellent texture and not a dry piece on the plate. Served with hot fluffy rice. Dynamite Sushi: I didn't try this as my wife ate this and enjoyed it immensely. Next time we will order 2 orders of this instead of 1. She said it was super fresh sushi. This meal did not disappoint. Of all the times we've had PF Changs through 10+ years, we have never had a bad experience, ever. Take a date here, power business lunch or take the whole family, there will be something on the menu for everybody. Thanks to Manager Ramon and server Jasmine for your great customer hospitality and customer service!! read more

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9/11/24 - 2nd time for my wife and I. She likes their sushi. I like their regular Chinese combo meals. Both times I was impressed. Their prices seemed higher this time, but so do everyone else's. Service - Dine in Meal type - Lunch Price per person - $20-30 Food: 4, Service: 5, Atmosphere: 5 Parking space - Plenty of parking Parking options - Free parking lot read more

P.F. Chang's - Chinese Near Me - Phoenix, Arizona

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The food and service are consistently great. Cody, Jesse and Kelvin lead by example. Additionally, Hailey, Tyla, Gabe, Marco, Calvin, and Ashlynn always provide first class service and exceed my expectations. I highly recommend visiting P.F. Chang's at Norterra. read more

This location is a smaller location. Much brighter than the other locations. Maybe because its ins an area that has a high family/children population. Indoor and outdoor seating. Along with a Take Out section. My first time at this location. I did not need a reservation on a Friday night I was able to get a seat right away. Our server was friendly may have been new because his recommendations were off and did not seem familiar with the menu. My party ordered the chefs special for $19.99 per person starting fee which came with one appetizer, main entree per person along with one soup/salad per person. Definitely a great deal. A lot of screw ups between drinks and food but the crew was quick to fix everything. Everyone was friendly. The food was pretty good. I would return another time to see if the experience is much better. Plenty of parking Kid friendly Bar area with TV's read more

P.F. Chang's - House Side Salad - Chinese Near Me - Phoenix, Arizona

Clean, good prompt service and food was very good, not great but certainly not disappointed at all. One good thing, we don't drink and they kept plenty of water for us (that is not normal out there ) One thing I hate , I don't want to be in a fishbowl and stared at when I eat , why do restaurants seat customers so it works with their system or waiters/waitresses ? Why when there are only three couples in a restaurant we have to sit right next to them ? read more

So, I haven't been to a P.F. Chang's in about a decade, and we decided to swing in for a random mid week lunch. The architecture and interior design is nice and upscale feeling, it's a cool vibe. The server was friendly and quick. However, I think the quality isn't what I remember. The Mongolian beef was overcooked and rough, my boyfriend didn't care for it. The orange chicken was really tasty, and I liked the dumplings. The egg drop soup tasted fishy and was so piping hot, it wasn't able to be enjoyed very much. My boyfriend said the egg roll was just okay. I would give it another shot but just not the quality I remember. read more

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Omg what happened here!!! Awful service, food was microwavedI swear!!! A martini made with mostly water... Never to return!!! read more

5-Star Experience Thanks to an Incredible Server! Before going, I read the reviews--as I often do--and honestly, it seemed like a 50/50 shot. Some people raved, others not so much. But I was meeting friends, so I was going either way. Well, I'm so glad I did. Our server, Chase, was everything you could ever dream of in a server--and then some. It's honestly an understatement to say he went above and beyond. I haven't seen a table attended to with that level of care and attention in a long time. Several reviews had knocked the crispy fried items, but several of us ordered the crispy honey chicken or shrimp, and none of us were disappointed. In fact, the whole table ordered a variety of dishes, and everyone was satisfied. My dish came out a little late, but since we'd been nibbling on starters, I really didn't mind. Still, Chase insisted on taking it off the bill. I kept telling him it wasn't necessary, but he wouldn't budge. I was honestly shocked--and so grateful. I just hope I tipped him well enough, because he truly earned it. One person in our party needed gluten-free soy sauce, and I think he brought it out four different times--each time with a helpful attitude and a smile. So accommodating and kind. Quite an asset to your restaurant. read more

It's been 3 years since I visited this location. Food and service were good. My only callout was cleanliness. Our plates and silverware were nasty. The couple sitting next to us had the same issue. I would have given a higher rating but that's nonnegotiable. read more

Great happy hour drinks and appetizers options. Their menu have changed since my last visit, it's smaller but great choices. Hostess was a bit slow to seat when we got there at 5pm on a Monday. Only one bartender attending the bar and making drinks for other tables. Food was delicious and drink was well worth the price. Very clean and a friendly bartender. read more

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For dinner specials they really skimp out on their UPCHARGED fried rice. I paid over $50 for two dinners and their upcharged rice to only get a literal table spoon of fried rice. I would have got way more food for less at Panda Express. The rice didn't even cover the bottom of the bowl. The manager on duty was supposed to get back to me on a refund or gift card of some sort since I paid cash but I never heard back from him. Very disappointing and will not be back. read more

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Service was so good. Fast, friendly, efficient. Can't speak on ambiance since we got our order to go. I was disappointed in the food...especially for the price. Ive had better at MUCH cheaper hole in the wall places. Would have been 2 stars based on food alone. Thank your employees. read more

Remarkably mediocre and overpriced food. There are so many smaller, local Asian restaurants run by talented people who try. Go there. Not here. read more

Food is taste less and you don't get much of it. Prices are nuts for what you get. Go to Lychee for something decent. Will never go to PF Changs again read more

Really good food. Usually get their egg drop soup. The Mongolian beef and the Chang's spicy chicken is my go too. read more

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Called twice, texted, and somehow my curbside order got "lost" and sat therefore 30 mins. Clearly they do not care about lunch and doing things in a timely manner. read more

P.F. Chang's - Chinese Near Me - Phoenix, Arizona

Food was great, yelp delivery was awful. They did not update status, brought food early, and just left it a front door to get cold without any notifications read more

Craving some Tofu Lettuce Wraps from PF Changs, I looked them up to see if they're still offered...they are, and they're on Happy Hour for $10! And, Happy Hour is now from 11am-10pm Every Day, but you have to sit in the bar section. We went, and got a Zen Margarita, 14 Hands Merlot, and the Vegetarian Lettuce Wraps all for $21! Calvin was our server and was very attentive, while taking care of everyone at the bar (he even slipped us a couple extra fortune cookies)! I'm giving 4 stars as the tables were dirty, along with the chairs having crumbs, and the silverware looked a little dirty, while 3 girls were standing at the front podium talking. I really believe in staying busy in the restaurant setting, and that there's always something you can be doing (as I've been in the industry myself)...so that could be improved ;) read more

I am extremely extremely disappointed in the quality of food and the tiny portion of the Desert. Ridiculous. Both of our meals tasted like they were cooked in a burnt walk. They tasted burnt and smelled burnt. We decided to take Desert home, not thinking that it would be an extremely tiny piece of pie, which was small as a cupcake. Again ridiculous. One thing positive was our server was fantastic. It's getting ridiculous. That food at restaurants or fast food are charge the same price or increase the price and the portions are smaller. You will see by my photos. How tiny does the desserts were for the last time.... Ridiculous and disappointed. read more

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Service was mediocre at best, chef special plates were ridiculously small for the price. read more

P.F. Chang's - Honey, crispy chicken and firecracker shrimp. Firecracker shrimp was $4 dollars more. - Chinese Near Me - Phoenix, Arizona