Absolutely amazing service the manager was super nice let me charge my phone since it was dead and even gave my brother his food when I couldn't afford to buy it for him with my food and all the staff was so nice it was such a a great experience and me and my 2 friends and my brother got free drinks when we didn't even order them overall 10/10 I would 100% come here again it was so nice read more

I just had the worst experience at this Wendy's. I placed a mobile order and when I got there, they told me to go to mobile order parking. I then sat in mobile order parking for 12 minutes. I had to go to work so I got up and I went in to find out what was going on. The two young girls that were in there were standing around doing literally nothing and then explained to me that they had to handle the drive-through orders before my mobile order. I saw four or five customers leave while I was sitting there waiting for my biggie bag and nuggets. It's not like I had a complicated order. They just weren't doing it. When the other guy was asked what was going on he explained that the other workers are just lazy and don't do anything. What is going on with this? Wendy's? Everyone should be fired except the drive-through guy. read more

Young girl working there Friday night was extremely rude. My food was sitting on the counter, she wouldn't give it to me and stated I needed to leave because they were closing (it was exactly 10pm by the time she finally addressed me at the counter) again my food was sitting right there on the counter and she made me get out. She said she would bring it outside so I sat there for 25 minutes and she never came, I went through the drive through finally got my food at 10:30 and the time on the ticket on my bag said 9:51. Food was cold and wasted 40 minutes of my time when she could have just handed me my food. I will not be coming back here and someone needs to teach her how to do her job read more

What the hell Iam going to eat my nuggets with?! I asked for bbq sauce for the 45 dollar order 2 bbqs but nothing. read more

It's been a while since I went. Forgot to review. Was a great experience. Food was fresh, hot and delicious. The staff and service was very courteous and patient. Didn't eat there but the place was very clean and not noisy. read more

Didn't even give me straws ordered 20 minutes early couldn't get the food out in time still. Also didn't give enough barbecue sauce when I clearly asked for extra. read more

Good service friendly help short wait all was correct and tasty xxxxxxxxx. Xxxxxxxxxxxxx

So please explain to me me how this burger is ketchup and pickles only. Had to send it back 3 times then received attitude from a Joshua. You all made the mistake and blamed me for your carelessness and poor quality. And had piss poor attitude because you and your staff did not make the correct burger. This was not rocket science. read more

Wendy's - Poor quality - Burgers Near Me - Phoenix, Arizona

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I frequent this Wendy's as it's pretty close to home and can order easily through the app. Have never been let down. They are always on point, have never messed up an order. Fast service, great/friendly staff. Keep it up! read more

Really nice and remodeled inside. I love the crispy chicken sandwich & the asiago one it comes with ranch, bacon & cheese. Today they were giving out free chicken tenders, they weren't that bad. Just say winner winner chicken tender to get 2 pieces of chicken tenders. They also have a really good deal the 4 for $4. Also they do have chili. read more

Wendy's - Burgers Near Me - Phoenix, Arizona

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I ordered the Pecan Salad with chicken. The chicken is brown, and spongy. It taste old. I love the employees and normally this is good food. Just not today. UPDATE: I went back and they refunded my money no questions asked. Like I said before, the employees are great! read more

I only come here for a few things and that's the frosties, cookies, and taco salad. The frosties are always awesome, cookies are perfect tasting, and the taco salad is so amazing. I've ordered everything on their menu at least once but I just order the above 3 on a regular basis. Customer service at this location is very good, never a bad experience with an employee with an attitude. Clean restaurant inside if you dine in also. read more

FOOD IS ALWAYS SERVICE IS ALWAYS This Wendy's has got to be the best Wendy's in the US. Seriously... the food is always fresh and delicious like you'd want it to be and the store is super friendly. All in all GREAT experience. read more

Ordered a meal here and it was the fastest service I've ever gotten. I got a combo meal and before I could finish filling my soda cup, the order was ready. Thank you Tammy as well as the kitchen staff! read more

I had a coupon so I decided to try out their jalepeno popper burger large combo. The burger itself was pretty good; would've loved to have a tomato on it though. The fries were average. The service was stellar. It would've cost me $11.10 without the coupon. read more

I pay $13 for a single combo and the fries are old and cold and they gave me a Diet Coke instead of regular. Pathetic. Thankfully I only eat fast food a couple of times a year when I'm desperate and in a hurry. read more

Only highly rated fast food place around and for a reason. food was fresh even late at night, and staff are super friendly. They hold a standard for how great places like this can be. read more

My wife got food poisoning from a spicy chicken sandwich. I've been there before with no issue but wasn't a good experience this time.

Ask for no salt on your fries to guarantee they'll be fresh. The stale fries here are really the only negative part. Service is always great. Restaurant is clean and inviting. read more

I rarely do reviews, let alone food reviews, add extra emphasis on fast food restaurant reviews. However, i feel obliged to do so now because every single time i roll through this drive thru, the workers are always SO kind! Ive been going here for 3 years so i feel it is time to actually give the the kudos they deserve! I don't come often and every time i leave, i always think "wow they must really love their jobs!" Because there is NO WAY i get a different person every time who is always perky and genuinely seems like they're happy to be there! I always ask for extra sauce and they are always so happy to give me however much and never make me feel any ounce of insincerity that they're happy to make me happy! If i ever am on deer valley and don't know what to get, i will go here even if it's not my preferred fast food joint/first choice because THIS place is the bomb! Oh and food is always fresh and hot there too!! read more

I stopped in and got 2 double stacks they weren't that hot they were kind of steamed I didn't think about it as I was hungry. I'm pretty sure they didn't hit the grill they were just steamed I've been sick for about 14 hours. Don't believe they use fresh beef I cannot Throw up anymore or phone number too anymore I'm doing it all night If your booger It's not done it is bad read more

Wendy's - Burgers Near Me - Phoenix, Arizona

food is good but they gave me fries instead of my tots‼ main thing I wanted in my food

Wendy's new burgers are SOOOOOOOOOOOOOOOOOOO much better. I love the thicker cut and the new butter buns. That sounded dirty but seriously they are a night and day difference. Pair that with the seasalt fries and for fast food you got a nice meal. I will for sure be back. oh and p.s. the caramel apple parfait frosty is good but it's really small compared to what you think you may be getting and for the price it's not worth it in my opinion. read more

This location is great! I have one right next to me on 27th ave but I rather travel to this location. Prompt and pleasant.

Super polite they are were so nice my food came out so quick Unlike the Wendy's down the street by the 101 they are so rude and mean when you show up at any time of the day! always come to this Wendy's! read more

First time at this Wendy's. Tried the Bacon N Bleu for the first time too. The burger, with a thick patty, bleu crumbles and spread, fresh tomato, bright greens, pretzel bun and lots of bacon, sounded good. When I opened the 'box' I found tomatoes and greens all over the inside, the patty and bacon halfway off the bun and the bleu spread everywhere. It appears the cook was going thru the motions and literally tossed everything in. Not sure if this was normal but I won't be ordering at that restaurant anymore. read more

Wendy's is by far my favorite for a burger frie combo. The meat is good quality and the fries are super soft and always fresh. Sub out the soda for a frosty and your good to go read more

I come here often it's close to work. Every time I come here I get great service everyone is really friendly. My orders are always fresh and fast. I like Wendy's to begin with but the service makes it that much better. read more

I have lived a half mile down the road from this Wendy's and have been going there for years now. Today is my last day! I order a $5 biggy bag and a #2 Dave's Double with a large coke and large fries with an extra 6 piece nugget. I was told to pay at the second window, so I proceed forward. The guy at the first window waves at me as I almost pass by, I stop, back up and pay for my order being told only the total price, as usual. I proceed to the second window where my food is waiting, the employee hands me the two bags and my one small drink and tells me "have a nice day". I inform him I don't have my large Coke, he fills the coke as another employee asks what my order was then realized I am waiting on the drink. I get the drink and proceed out of the parking lot when I realize I do not have a Dave's Double in the bag. I turn around and go inside. The first manage who approached me, I informed I didn't have the double in the bag, he informed me that I was not charged for the Dave's Double so I would just need to buy one and next time I can just look at the receipt. I informed him that he needs to tell his employees to listen to the orders because it shouldn't be my job to make sure it was right. I told him to charge me for the double, now paying more than the combo is worth, to fix their mistake. Another manage approaches to ask what the problem was and as I am explaining that the employees aren't listening or reading orders correctly a customer approachs me to tell me that I don't have the right to be upset my order was not ringed correctly or handed out to me correctly for what I was even charged for without me realizing the drink was missing. I asked the managers to tell the woman to leave me alone as I was already paying extra for the sandwich to resolve the issue. The burger was giving to me and I walked away. Now none of this would have been any issue if the managers wouldn't have started laughing behind my back as I walked away. So I proceeded out the front door with force and the manager Cisco, followed me to the parking lot to inform me to never return to the location. I said that fine with me there is a location .5 miles the opposite direction. Then the customer again approaches me in her car and threatens to call the cops on me. I paid in full and over the menu price for my food. I made two trips and caught one mistake out of two the employees made. I asked for the burger and was willing to pay extra to save my time and theirs at a little extra money, and this is how I was treated. Highly disgraceful! read more

I've never left a review on a fast food place but this Wendy's is amazing!!!! I wanted my burger my way and the gentleman taking my order (I think the Mgr) smiled and said sure thing. I saw two other employees lol up and smile too. You don't get much at fast food places anymore lol. Before I was done paying fir my food it was ready . My food came out hot and yummy!!! The restaurant was also very clean. Great job Wendy's on Deer Valley & 23Ave. Keep up the great work!! read more

Walked into the restaurant. Asked for a VERY well done burger. Which means NO pink inside. Got home - there was pink inside. Guess the cook doesn't know the difference. Even if the burger get put through a belt oven. It could have been ran through one & half times. read more

A five star Wendy's?? Is that possible?? Turns out yes, it is. I went through the drive thru and got Chili and a Baked Potato with cheese and bacon, my boyfriend got a 4x4. When I tell you it was the best Wendy's we have ever had, I promise I've got no reason to lie. It was all hot, fresh, and ruined every other Wendy's experience to come. This was a couple of days ago and I'm putting a review in days later because I'm still thinking about how good it was..... sos. read more

This Wendy's is great! Fast and friendly service! You can tell that the staff cares and takes pride in having a clean establishment and creating a great experience! I would make this a go to if you're in the area. Too bad all Wendy's can't be like this! Keep up the good work guys!!! My only complaint is that they need a second soda machine. The one doesn't cut it when they start to get busy during the lunch rush. read more

Dropped by for a yummy burger. If you follow me you know I a bit picky. Wanda took my order and she made sure it was spot on! Wanda thank you for providing excellent service! read more

Wendy's - Wanda at Wendy's - great service! - Burgers Near Me - Phoenix, Arizona

Mary runs a top notch operation at this Wendy's, I don't like throwing 5 star reviews every where I go, but this place deserves it. Whether there is a line of 10 people or no line at all, you're out of there within minutes, and my order has always been correct. It makes me think that all fast food restaurants would have a better rap if they adopted the way she runs the store. It's nice to know that I'll truly be in-n-out in no time at all. Thanks for the good service Mary. -A customer right down the street. read more

Almost charged me for an order that wasn't mine (which was more expensive than mine) then they got my order wrong. Me: "can I get a cheeseburger plain?" Wendy's: *gives me a burger with everything on it* read more

I've never had a problem at this Wendy's. It is one of the few drive-thrus that don't screw up the order. Food is always fresh and hot. Those pretzel-bun bacon burgers are mighty tasty, in case you were wondering. read more

I got great customer service from a lady named eda I'm a picky customer. Bathrooms clean and. Great customer service. Food hot to order would recommend to anybody read more

Yes, this is a Wendy's. The food is pretty predictable, but they are consistently predictable. No mistakes, no disgusting surprises. This review mainly is for the service. This store handles a lunch rush like it's nobodies business! I can be behind six cars and somehow the line always flies smoothly!! There's no lunch rush anxiety here! The male taking orders was above and beyond kind. I adore the two women who run the drive through windows. They are the sweetest human beings! Always have such nice conversation and are very considerate! This is perhaps Wendy's Utopia! Seriously tho, keep up the great service! read more

Was in the drive through for almost an hour, cold fries, no sauce, melted ice in drinks. Y'all need to speed up your work flow. The only thing that made it almost worth it, is the cutie handing out the food. To say I'm pissy, is an understatement. read more