WORST TACO BELL EVER! I deleted my Taco Bell app because of this location. The last time I ordered food, my Cantina chicken tacos looked like they came out of the garbage and were cold. They tasted old and stale like they came out of the garbage. They decided to refund me one taco. I've had so many problems with this location. It's not even funny. I don't complain. I don't like to complain. I just want my food. And I don't want it from the garbage. Do better Taco Bell!! read more

I went through the drive-thru for a quick lunch. My order was right which is always nice, but the food could've been hotter. The Crunchwrap was good, though, and the staff were polite. It's fine for a quick bite, but not the best Taco Bell I've been to. read more

I normally would not take the time to give a bad review but all should know this location always cheats you out of ingredients in the food they prepare. No joke I had ordered two taco's with literally no meat lettuce or cheese. When I opened wrapping shocked to see such skimpy amount of ingredients, basically two shells filled with maybe a 1/2" of meat, lettuce, and cheese in total. What a rip off!!! read more

I've never had any issues with this specific Taco Bell. I trust this Taco Bell franchise more than others. Food is consistently fresh and good. read more

Every time I come here the service is always amazing and my order is never made wrong. Sometimes when I get my food delivered it's wrong or missing an item. I've only ever gone through the drive through and sometimes there's a decent wait but I don't mind waiting knowing they're making it fresh. The workers here are always so nice. This is the best taco bell I've gone to in terms of food quality and employee attitudes. read more

Terrible customer service! Extremely rude and unprofessional! Poor experience and I will not be coming back! They need new staff and should hire people that actually want to work and appreciate having a job read more

I'm a security guard down the street I'm not able to leave my post and I occasionally order myself food as a treat, these guys never seem to learn how to get it right and never fail to make sure something in my order is low quantity somewhere, today I ordered a frosty and I'm honestly so put up with it that I don't even know yet what the rest of my order looks like but right off the bat I see they again haven't failed me in shorting me somewhere. read more

Taco Bell - I ordered and it came in the span of 5 minutes this is not acceptable and it's especially not an accident when this happens ever single time - Fast Food Near Me - Phoenix, Arizona

lack of good service. kids that work their are jerks and don't care if your order came out right or not. Food was stale.. go somewhere else!!! read more

I been doors dashing in this taco bell and the employee refuse to hand me the food from driver through windows and costumer was calling about his food but for a personal reason the white tall employee refuse to hand it to me anyway I spend lot of time and my gas and the costumer cancel the order really bad services read more

Taco Bell - Fast Food Near Me - Phoenix, Arizona

We went through the drive thru. Started from the cashier not being focus. He was looking back playing around his employees. Then he took our payment After he closed the window, he ran to the food window ,joking around with everyone. ( No one was behind us) At the food window... The other male kid kept calling us boss ( here go boss, is that it boss and so on). You see all the teen employees horsing around. We get our food order. Our food wasn't even wrapped. The food was everywhere in the paper bag. Waste of my money! I believe you can fun and have manners at work! read more

Taco Bell food is pretty much the same wherever you go. It always hits the stop. The service at this location was exceptional. It's a fresh of breath air to have any fast food place be properly staffed so that you don't wave to wait a long time to order and get your food. Glad this location is near my office. #DukeOfEats read more

Went here at 9pm and waited at least 20 mins for 3 tacos and a drink, while waiting another customer got upset and the employees were yelling at the customer and the employees were asking him if he wanted to fight. Not sure who is running this place but it needs to change. read more

I wish there was a zero star option their people skills suck and everyone in the store was rude to everyone I won't be coming back to this location ever read more

Imagine with the hunger strikes in the night. There is Taco Bell. Now, I know the food isn't grade A anything. I know it comes from a bag of whatever. But it hits the spot. I am still upset about them take the Beef Meximelt off the menu. Like, why did they do that? Anyway, I order a soft taco subbing out lettuce for fresh tomatoes. Bring back the Meximelt and don't mess it up like you did with the Mexican Pizza. read more

Not the best tacos but they are okay. They have lots of options. I got the party pack which gives you 12 tacos. I customized mine with soft, crunch, supreme & Doritos cheese tacos. The supreme costs a bit more, but it's good cause they add sour cream on it. I love the nachos & cheese. It's not a whole lot of nachos and cheese but they are good. read more

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Don't know what it is about this place and delivery. The past THREE times I've ordered delivery through the Taco Bell app (they contract out to door dash), they have not brought my drinks. I can't really blame the door dash drivers because they just take what the person hands them at the window. And I HIGHLY doubt the drivers took my drinks for themselves THREE times. I just don't know how it's so difficult for the person working the window to check the order and make sure it's there. ESPECIALLY the drinks. I've notified Taco Bell 3 times now and asked to be reached out to and haven't heard a word. Phone/Email, nothing. By my math that's about $20 Taco Bell owes me now. Get it together Taco Bell! read more

I will never come back to this Taco Bell for two reason: 1. It is not easy to get into the parking lot of this place, it is wasting more time to try to park the car here; 2. The staff is not working quickly, I waited for over 25 minutes for the food, which is very rare for a 'fast food' restaurant. read more

The food was fresh every time I went! Great flavor and they always get my special orders right which is nice! The service is amazing for a Taco bell seriously. The staff are very friendly and courteous. They have great recommendations when I forget which one I like. The ambiance is great for a fast food place it is always clean and a friendly atmosphere. I recommend this place anytime you are on a budget but do not want to sacrifice quality. At least this location. read more

I will say this a million times. This is the best Taco Bell I have ever been to. They ALWAYS get the order right with friendly faces and speed, despite the huge lines (which I understand because these people are the absolute best). Just look at my taco tonight! So full and fresh, not like the measly 3 morsels of food per taco you get at other Taco Bells. This is the pinnacle of Taco Bells, hands down. read more

Taco Bell - Taco Bell deliciousness - Fast Food Near Me - Phoenix, Arizona

Long wait (minimum of 20 minutes in the drive through), and rude or overworked employees.

I went to grab some food yesterday at this location that I go to very often. I was greeted by the most friendliest workers who went out of their way to make sure I had a smile on my face. These ladies deserve the world! GREAT JOB TACO BELL! read more

This is their idea of a beef burrito. Taco was same way. Lettuce with a teaspoon of meat. Sad read more

Taco Bell - This is their idea of a beef burrito as part of a combo pack. The taco included was the same way...no meat. Always have problems - Fast Food Near Me - Phoenix, Arizona

This Taco Bell doesn't give a rats about food presentation. All I did was grab the bottom of the bag and dumped my food out gently. Strikingly, this is what came out. A taco not not neatly wrapped: I recommend to check your food before you drive off. Unreal! read more

Taco Bell - Doritos Taco - Fast Food Near Me - Phoenix, Arizona

Holy shit how hard is it to melt the cheese in the quesadillas. Like please Taco Bell employees spend the extra minute or 2 on the griller and make sure the cheese is fully melted, no one wants to bite down into unmelted cheese. Very very disappointed. Have them 2 chances to fix this and they couldn't do it the second time either. read more

Um idk what is wrong with this taco bell really bad service tonight. Ordered a large coffee got an empty feeling cup opened it swirled it around and stared dumbfounded at the staff worker ....she said sorry that's all we can fill. Um ok??? So offer a freebie/refund something for running out. Thing is im tired had a moment to get a coffee i normally love and to get this half empty super sweet cup cause 3 cream and sugars is too much for a half filled cup I'm not in the mood to argue but if taco bell corporate sees this this pic is 9:14 tonight same as my order time so no joke i got a half empty cup for 1.89 that is normally full and great other times. Btw icing on the cake asked for mild sauce got 3 fire 2 mild? read more

Taco Bell - Large coffee??? I feel like I'm on punk'd where there hidden cameras cause this gotta be a joke right - Fast Food Near Me - Phoenix, Arizona

Went for lunch and got a potato taco and a 5 layer burrito and it was honestly the best I've had in years that burrito had 10/10 attributes.

Super great when they hand me the bag of food and it rips- chips and hot sauce get all over the car and my order was wrong despite asking twice- and telling them it's not correct. Drive thru was too long to wait another 25 minutes. The lady working the drive thru knew the bag ripped and just stood there and watched. read more

I don't understand why your lobby is still closed even for take out. Your drive thru is backed up and extremely slow. Open your doors for take out. read more

Taco Bell needs to close this franchise! Worst food twice made wrong order and also I got sick after eating the food. First time I though must be genuine mistake. Second time the same errors (wrong order and long waiting time). Complained to the manager at Taco Bell she just doesn't care but rude and ready to fight. Not sure if Taco Bell corporate office Irvine reads these comments. If you don't believe it please come in as under cover customer and see it yourself. Taco Bell brand is being trashed at this location on Deer valley! No idea how yelp has rated them 3.5 they should validated the ratings! read more

Went through the drive thru at 945 this friday nightt. being taco bell i've never had bad food no matter the location, it always HITS, but this particular stores food wasn't hitting. our order was not confirmed and therefore was incorrect, the items WE DID revive were weak, pathetic and wimpy trash. i then called the store just so i can dog on the employees and explain to them i don't ever plan on returning to their store when i got no awnser on the phone, not suprised. so overall, worst taco bell in the world! read more

Waited 10 minutes for two bean burritos. There was one couple that ordered before me. They waited 9 minutes for their food and it wasn't a large order. By the time I left there were 6 people backed up waiting for food. Drive thru was backed up. They were moving like snails and there was no customer service, no urgency. My burritos were a mess. Done with this location. Wish I could give minus stars. read more

2stars because service was good but let me tell you for $10 getting 5 tacos the amount of taco meat I got was enough for maybe 1-2 tacos like what deal taco serves I get 2tacos from there I'm full I get 5from Taco Bell and I'm irritated at how little taco meat I get on them they should be sued to be honest read more

Went to del taco on 6/12/2021 and had a great experience. The blonde lady working the drive though was kind, got our order correct and had a smile. Food was great like always. Wanted to make sure the drive though lady got a shout out! Great job! read more

Just ordered from here and they got my order wrong thru drive thru. I went in to complain and they didnt believe me. Asked for a receipt. I dont do receipts but showed them the charge on my credit card app. There i discovered I was over charged by more than 5 dollars. They refused to do anything about it. Manager was talking to me from around the corner in the kitchen. Wouldnt even come out to face me. Calling corporate now. To request full refund. read more

Don't come here if your black. I'm disgusted on how I was treated here they lockED the door and refused to serve me at the the drive thru I was polite the whole time but the manager here communication doesn't exit he had his employees do the the talking at least the kid at the register was nice. I WILL NOT BRING ANY MORE BUSINESS HERE. read more

I LOVE the customer service here. Which is why I come back.... Yet the cooks are making me never want to come back. Absolutely HATE that EVERY time I order a cheesey bean & RICE burrito. EZ beans I end up w/ a bean and cheese burrito. EZ beans means EZ on the beans not: "I want a bean and cheese only in my burrito" get it together cooks. You hear us at the speaker ordering & you see it pop up on your screen when the cashier takes the order. Please don't make me act like "that customer" cause y'all playing w/ my food an money. read more

Slowest drive through ever. Seriously taking a minimum of 5-7 minutes per car. Not sure what is going on but this is causing several cars to pull out and head to Wendy's. read more

I usually stop by on my way to work and I have to say I'm impressed by the night shift. They do quality checks before they hand you your order. I think I'll be coming here more often because my orders are always right. Keep up the good work! read more

This location has the slowest, most stupid and trashiest employees ever. You gave me watered down Dr.Pepper 3 times. I had to almost beg you to change it after you ignored me and was texting on your phone. You all walk around like you don't give a shit. I will be calling corporate on this location read more

Don't eat the ground beef and check your bag when you order to go to have the best experience. There's not much more I can say beyond the fact it's Taco Bell. Just try it! They have gotten to be some of the better fast food options in this day and age. I'm not saying they are fantastic and the best thing out there, I'm just saying it's good and definitely one of the best values for your money these days. read more

Taco Bell - Fast Food Near Me - Phoenix, Arizona