I'm surprised I haven't given this Panda Express location a review. I stopped by here occasionally when I'm at the Irvine Spectrum. Came in here tonight after getting a burger for my husband next door. For base, I got chow mein with steamed vegetables and for entrees, tofu eggplant and chicken breast with green beans. Food was decent but greasy as usual. Service was non-existent as they are always so busy. 3.5/5 read more

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1 star. This was a really disappointing experience. The line was out the door, but there were only two employees working, one packing food and one on the register, so everything moved extremely slowly. When I finally got my food, both the teriyaki chicken and orange chicken were very chewy, and the portion size was just average. But the biggest issue was a serious one: after just two bites, I found several peanuts at the bottom of my container. I have a peanut allergy and had to stop eating immediately (thankfully I didn't have a reaction!). I specifically order the teriyaki chicken because it typically doesn't have sauce and is less likely to be cross-contaminated, so this was especially concerning. Cross-contamination like this is not a small mistake, it's a safety issue. Overall, I would not trust this location again. read more

Went to try the new items on the menu. The Dynamite Chicken was definitely more spicy than the previous spicy items featured though it didn't really have much of a sweet and sour flavor. Pepper Chicken had really tasty chicken, but too much pepper. Overall, I would still prefer getting the regular offerings. Chow Main and Super Greens were good. The plate portion size was a good amount. Prices are reasonable, just slightly more than other locations in the area. This location can become very busy at certain times and online orders tend to be slower than usual. read more

Panda Express - Black Pepper Chicken, Dynamite Sweet & Sour Chicken, Chow Main, Super Greens - Chinese Near Me - Irvine, California

Located in the Irvine Spectrum Center. They have tables inside,but it was full so I had to look for seating nearby. On a Saturday night seating was a little tough to find. Had to wait for a family to finish up to use a table. I placed my order on the app and then went inside to pick it up. I went in a little earlier than my quoted 20 minute wait time. There was a clearly marked pick up area. The cashier interacted with me and then went to work on the order since it wasn't ready yet . All of the lid holders in the drink area had some kind of fuzz or residue in the crevices. Yuck. Not appetizing. My meal was half fried rice, half regular rice, mushroom chicken, honey, sesame chicken. The white rice was crunchy and not soft . The honey sesame chicken was the better tasting of the two and I received more pieces of chicken in that serving. read more

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Located inside the Irvine Spectrum mall, I've visited this location twice, and both times ended with some type of disappointment, first time, tried to redeem a birthday reward that was expiring but was unsuccessful, even though the reward didn't expire till the next day. Second time today, was missing the grilled chicken teriyaki in a takeout mobile app order that we had to wait cause the order wasn't ready. Although it's relatively spacious inside, it seemed very hectic as people were trying to get their order in store and online order side was somewhat disorganized. Last time, I recalled someone's order falling on the floor off the counter due to it being very chaotic inside. The food itself tastes a bit greasy, and too oily but I suppose it is fast Chinese food. Try at your own risk and maybe just order in store if you're hoping to get your full order. read more

Panda Express - Missing grilled teriyaki chicken - Chinese Near Me - Irvine, California

First and last time ordering a to go order from this specific location, as you can see the super greens are all wilted old and disgusting. I'm not sure which manager or employees even cooked that and served it out to customers, on top of that, they forgot my entire kids meal entrée no chicken just the disgusting wilted old slimy super greens and white rice on the side. I will say the manager I believe her name is Gabrielle handled the matter very quickly and professionally, and returned to my refund right away with no hassle read more

Panda Express - Super greens , white rice , missing entree - Chinese Near Me - Irvine, California

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I'm somewhat shocked by the amount of negative reviews this location has. As Irvine residents, we visit the spectrum almost on a weekly basis and will visit this location for lunch or dinner once in a while. Each visit has been a positive one. Yes, the lines can get pretty long on weekends, but the lines does move pretty quickly considering the amount of guest and workers there are. Item proportions are generous and fresh. The restaurant isn't the biggest, but clean and spacious with plenty of seating outside. read more

Panda Express - Chinese Near Me - Irvine, California

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Please please please do NOT eat here. Chicken was like slime. That "chow mein" should not be called chow mein. My stomach is throbbing from the pain. read more

The service was fine but the food was nasty. The chicken was raw and not edible and the tastes were off and when trying to eat the chicken it was like chewing on gelatin. The ambience was ok.I don't recommend this place at all. read more

Horrible location. Not only do you have kids running and teens being so loud The food quality is horrible and they always have so many orders and make you wait 10 minutes for your food . Not once have the messed up my order. Panda is a last minute desperate meal but this location is a nightmare read more

it really upsets me when I'm paying $30 to have this delivered and they can't even bother to put a spoonful of meat on there. There was like four pieces of broccoli and no beef. Just a couple small little crumbs of beef where is the beef? They didn't even put a good portion of chow main and their chow main was off and weird. I even called ahead of time to let them know that the last couple times they really skimped on the food, and I asked the manager to personally prepare it this time. From what I can see in the reviews, this is pretty consistent for them. How do people let them get away with it? read more

I just want a teriyaki packet. Is that so hard? And I ordered a drink ahead that instead of just adding the ice or starting a new one they told me to add my own ice in their disgusting soda dispenser area that's covered in liquids. read more

Panda Express - There was some black specs in my drink ew - Chinese Near Me - Irvine, California

Beyond Orange Chicken is back!!! But Panda Express just doesn't hit like it used to. I got the two entree combo with double OC and half rice / half noodles. ***There is an extra charge for each order of beyond orange chicken, so for a two entree combo there are two charges. I'm not sure if I just remember it being better but I felt so uncomfortable after my meal. I had to drink tons of water to try to get the ick out of my system. The chicken was ok but the noodles and rice were so bland and heavy and greasy. I found myself wishing I had chosen the Chipotle across the way. The staff were nice, gave good portions, and line was long but moved quickly. This location is at the Irvine Spectrum so its best if you can find parking in that parking structure nearest that area. Would I have it again? For $15? Nah - sad times because I was so excited for beyond to be back. read more

Jury racial discrimination 이곳으로 한국사람들이 안갔으면 좋겠습니다 아시아계 사람들에게만 인종차별을 합니다 제발 다른 지점으로 갔으면 좋겠습니다 항상 남편이랑 다니다가 혼자 Irvine spectrum 에 있는 Panda express 에 투고하러갔는데 직원은 아시아계 사람이었다 근데 내 앞에 백인이었는데 대화 잘하더라고요 그리고 내 차례가 되었는데 직원이 말을 안 하는 거에요 그래서 내가 먼저 hi how are you 그래도 대답을 안 하는 거야 그래서 뭐지.. 그러고 나서 내가 원하는 것들을 말했는데 근데 그 직원은 처음부터 끝까지 볼에 바람을 넣고 안구가 튀어나올 것처럼 그런 표정을 짓고 그러고서는 나와 한마디도 안 했습니다 그리고 내 뒤에 백인 남성에게 그 직원은 환하게 웃으며 말하더라고요 How are you ,sir? 아무 이유 없이 인종차별을 하는 사람들은 똑같이 당했으면 좋겠습니다 read more

Nothing was ready. Over 10 customers waiting 20+ minutes for food. Seemed like they only cared about making the catering order and not about what customers in store were ordering read more

Good, good, I've always liked this.，非常棒，一直喜欢吃zhe g，I thought it was ordinary when I first came here, but later I found it was delicious, clean and hygienic, and worth recommending. read more

The general manager, Joss (Jocelyn), has the worst customer service EVER! I was trying to order for my kids so I asked her what the difference is between the panda bowl and a kids meal. (For example: portion, drink, etc.) She looked at me, bothered and appalled that I would ask a question, and said "One is a bowl and one is a meal". I was honestly shocked and baffled that I would be treated that way. Yes, it's Panda (not Mastro's) but still... customer service is customer service. When I realized that she was being rude, I said "Ookay, Never Mind I'll just read the menu." Then she walked away and started laughing and gossiping to a coworker. I heard her say "Can you take her order?" So you refuse to take my order because I ask questions? Isn't that why you are there, to help customers? I am honestly confused as to what I did to her for her to despise me for asking a simple question. I became upset and asked for the manager and she said it was her, and that she was also the general manager. I am honestly embarrassed that she represents the company.. especially in Irvine out of all places. I will be calling corporate. Unacceptable to treat a customer (or human) in that way. read more

Ordered 3 of the 5 family meal deal for a gathering and it was perfect for kids and adults to share. It's easy to order online and convenient to pickup. And the food is not bad either, exactly what you would expect from a fast food Chinese franchise. read more

Joss was rude and not a happy employee. Had an attitude and was not fun to speak to. Wont be coming back. Get some customer service skills.

Women somehow serious w the job bene here so many times majority are serious w the job however two diff guy really off one guy w black shirt rushing on a slow day and skipped me I'm like in front of you and you ignore me you took other order behind me didn't apologize today a sweet young guy w curly Afro hair very nice guy, to greet and smile second guy Hispanic seems annoyed to take order like rushing panda please train your staff read more

Just let me wait and this guy was standing there all the time. I really don't understand. I came in because this is fast food. And the food is not as good as other stores. read more

Panda Express - Let me waiting while this guy standing there all the time. - Chinese Near Me - Irvine, California

Pascual is an amazing employee. Works with a huge smile and talks to customers. The food was amazing. The ambiance was nice

Pascual is the best worker so friendly and amazing energy he really has me always coming back here

They don't have good costumer service. ‍ The portions they give for the kids meals are much smaller than at other locations. Overall took about 20 min to order / get out food read more

JURY IS AMAZING!! 10/10. You can definitely tell he loves his job and serving the customers to the highest extent! the highlight of panda express read more

Jury is the nicest person ever 100/10 customer service. THE BEST EVER!!! best service i have ever received ever

It has been a while since I ate at the Irvine Spectrum location. Must say portions at this location are minimal at best. Most, if not all, Panda Express' I have been to pack the chow mein/fried rice. I understand the entree portions must be measured out by the specialty crafted spoons, that's acceptable. But HEY C'mon, let's not get cheap here and just measure enough chow mein of fried rice to be BELOW the level of the 2 entrees. Talking about the entrees: I had the String Beans Chicken and Beijing Beef. - The Beijing Beef was great, deep fried beef tenders, onions, & red peppers mixed with a chile sweet sauce that blended well. I loved it!!! 5-Star! - Can't say that for the String Bean Chicken. The string beans were still raw, not even soft or slightly crunchy, I mean "walking rare" raw. The oyster sauce mixed with tender pieces of chicken was flavorful & pretty good, but the string beans DEFINITELY need to be cooked LONGER. Sorry, a fail! 1-Star The staff are very nice, no qualms there. I give the staff 5-Stars. Overall, it's a 3-Star experience, "Just OK!" I might return to this location, but most likely as a last resort. Just to clarify, it is just THIS location I am rating & reviewing as other PE's I've visited usually score a 4-Star. Happy Eating & Fight On! read more

Panda Express - Plate: Orange Chicken and Broccoli Beef with Chow Mein - Chinese Near Me - Irvine, California

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I ordered spring rolls , they had non in the display and after almost 10 minutes I got two burnt ones and not tasty at all, restaurant was dirty see pictures below. No ice in the soda machine, no Diet Coke , trash cans dirty and full, tables dirty and disgusting. read more

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Honestly I'm pretty let down with the serving portions at this location they barely severed anything to be real I'll rather go to a mom and pop shop to get authentic Chinese food then come here ever again #Panda Express treat the customers with quality and quantity # Not skimpy and tasteless read more

I ordered chow mein noodles and got mostly vegetables. As shown in the attached picture. I specifically asked for more noodles and less vegetables. I feel a little hustled for the amount I paid. read more

Panda Express - Chow Mein - Chinese Near Me - Irvine, California

Location is busy so I tend not to go, but it happens to be the closest for me to work. Made an online order and arrived 25 minutes after receiving the confirmation text. When I arrived they told me that they were still working on my order (the store was actually not busy during this time. After waiting a few minutes I went ahead and asked about my order again. Turns out they weren't working on it, they asked if they could make the plate but the meat I had ordered wasn't ready. I had to request a refund since my entire lunch was spent waiting for this plate. Fortunately the manager was nice enough to process the refund but I wouldn't return back to this location. read more

Spent $8.30 on a meal for a mouse. Very dissatisfied. If I'm spending this much on a meal I expect to be paying for what it's worth. read more

Panda Express - $8 worth of onions and breading - Chinese Near Me - Irvine, California

See the foods always good but paying almost 22 bucks for a plate and drink is ridiculous! The lack of food given for the price just makes me never want to come here and that sucks cuz it's good quality food. I just wish they would portion it for the amount you are paying read more

Panda Express - Double orange chicken with fried rice and chow main - Chinese Near Me - Irvine, California

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I love panda express! Especially the one at the Irvine Spectrum! Service is always so fast and the staff is always nice. The inside was very clean as well. Mariela especially was super helpful and had great service assisting us with the online survey! read more

Ordered from here from grub hub tonight, a bowl with double fried rice and honey sesame chicken. And this is what I got (see photo). It looks like I got a bowl that someone already ate. There's one normal size piece of chicken and a few small ones. Even the rice was only like one scoop and the entire bowl was half empty. Definitely not $12 worth of food in that bowl. I've ordered bowls before (in person) and it's usually over flowing. I feel like they do this on purpose for the delivery customers because you're not there to call them out, but it's a total rip off. Whoever did that no longer deserves a job. read more

Panda Express - This is what I received. Barely any food, looks like it was already more than half eaten. - Chinese Near Me - Irvine, California

the food is what it should be just regular panda express quality. however every time i have ordered for myself, the cashier will let my food just sit in front of me while they bag to go orders which end up just being placed behind her as the orders are for pick up or doordash. i understand it gets busy managing in person and online orders however its just very annoying for the customers to have to sit there waiting for the cashier to just ring them out. like girl, just bag my one plate and let me pay, why do i gotta watch you bag 5 other orders for people who aren't even there yet????????? read more

Mobile orders has made this place a pain. Used to be simple, go in, get food, move through line quickly. Now it takes 20-30 minutes just to get food that is already ready. I truly don't understand why you need mobile ordering for food that is already ready. Corporate must be pushing it incredibly hard but it is a nightmare for both the workers and the customers that show up. It seems very apparent that people in line are given less priority over online orders which is the opposite of what it should be read more

I should have looked at the stars before I went there. In the mood, craving Chinese food. I walked in, ordered my food, and saw they had these new hybrid drink flavors. Looked good hut not sure. I just wanted a small sample to see if I would like it or not. So, I asked if I could have a sample. The manager said no. It's not like I was asking for free food!!! So we decided to leave our $25-$30 meal on the counter and leave the restaurant. That is a horrible business decision not to give somebody a sample taste of a new product. We will not be back. I can see why their stars are so low!!! read more

Not a great panda express. Orange chicken too spicy. Rice undercooked fried rice too dry and undercooked with weird flavor. Doesn't taste like Chinese fried rice at all... taste mexican to me. Super small serving size. read more

Panda Express - Weird flavor and peppery - Chinese Near Me - Irvine, California

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Unfortunately I am going to have to lower their rating a star....they had less than half of their options available including a room temp black pepper angus steak that they were still charging ata premium price. Additionally the chow mein we were waiting for as it was fresh out of the kitchen was also room temp, dry and flavorless. The orange chicken and fried rice was still hot and flavorful and that keeps this rating from going any lower. read more

Panda Express - Chinese Near Me - Irvine, California

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