+ Yummy fast food. The chicken nuggets and fries were pretty good. - The chicken sandwich was bland for me. + Polite, helpful staff. + Ample (but crowded) parking. + Pleasant ambience. Parking lot's full of greenery. - Too bad they don't open on Sundays. . Good amount of indoor seating yet very crowded. I had: $7.99 grilled chicken sandwich + $6.59 (8) nuggets + $2.95 fries + tax = $18.89 read more

I usually come to this location as I love the service and how quick they are to put orders out. This time was no different and I had very quick experience. However, I am disappointed with how the burrito came out. It was mostly tortilla and some egg. There were smaller bits of spicy chicken towards the middle but nothing like what they usually are. read more

Chick-fil-A - Hash Brown Scramble Burrito with spicy chicken - Fast Food Near Me - Irvine, California

Just came to this location they had me Park for my order I waited over 15 minutes and nobody came out and I didn't bother to go in because it was too hot and I got disappointed. Bad service read more

Do you like spending $60 on a meal for two and having no sauce with it? Dry fries, dry sandwiches? No sweet chick fil a goodness? Eating the meal feels more like a chore than what you intended it to be? Has this happened to you more than once? Have you tried calling Chick Fil A to talk about it and they told you to deal with your delivery service instead? They didn't even want to hear about your location or order number? Did you delivery service not accommodate you appropriately because how are they supposed to know sauce wasn't placed in the sealed bag? Well if this sounds like a relatable post, drop a 1 star review along with me. There's being cheap.... And then there's refusing to pack 4 sauces explicitly stated on the order list on the bag and the milkshake box. Two locations. Who is doing quality control over there? read more

Chick-fil-A - Box order label - Fast Food Near Me - Irvine, California

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Very impressed with the multicultural team working here ! Zi is a consistently kind & professional manager. read more

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The Chick fil A at Woodbury Town Center consistently delivers an excellent experience. No matter how busy they get, the staff remains organized, efficient and always willing to make things right. The level of service here is a standout and one of the main reasons I keep coming back. I also prefer ordering through the app which makes everything even easier and saves a lot of time during peak hours. Food: The Chicken Deluxe Sandwich is my go to item and it never disappoints. The waffle fries are consistently on point with the perfect balance of crisp and softness. Their breakfast burritos and iced coffee are also great. I usually substitute the milk with vanilla creamer which makes it even better! Ambiance: The interior is always clean and well maintained, along with their bathrooms. Parking: Despite how popular the plaza is, parking has always been plentiful and easy which makes stopping by very convenient. read more

Chick-fil-A - Exterior - Fast Food Near Me - Irvine, California

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Disgusted and extremely disappointed. I bought a salad from Chick-fil-A, ate about half of it, and then discovered an insect in my food. By that point, I had already eaten a significant portion of the meal without knowing. Getting a refund is the bare minimum. The real issue is the lack of proper food inspection and quality control. This is a serious hygiene and food safety failure. No customer should have to worry about finding bugs in their meal after they've already eaten it. read more

Chick-fil-A - Insect in my spicy Spicy Southwest Salad - Fast Food Near Me - Irvine, California

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Standard Chickfila with clear signage to drive thru. I imagine it gets really busy here on weeknights after sports practice. But at 7am on a Saturday, it was quiet. Came here to compliment the friendly and pleasant staff. The young man at the drive thru asked clarifying questions and was a friendly face so early in the morning. And Jewellia at the window was lovely...we had a nice conversation as my order came up. Shout to to management here - your staff are providing excellent customer service - I would absolutely return. read more

Chick-fil-A - Foggy this morning! - Fast Food Near Me - Irvine, California

A good spot for fast food and a convenient location in the Irvine area. There's a decent amount of parking. This location has both indoor and outdoor seating available. The staff are friendly and the food is prepared quickly. Sometimes the app marks the orders as ready even when they're not, but it's still a good place to go and is very consistent with the rest of the chain. read more

Be careful with the drive-through service. Our order was incomplete, and we didn't discover the missing items until we got home. This caused unnecessary inconvenience and wasted our time. read more

I just have to say Manny is a superb worker. His customer service is A+ and I left with the biggest smile on my face. Sometimes a small 2 minute interaction is all it takes to make someone's day! Thanks Manny! read more

Food as we all know is the same so I cant complain. My review is solely based on the AMAZING service and ambiance I've NEVER been to a place where they come and ask at our table if we would like refills. Thats the icing on the cane. The staff was amazing and great place for families and of course local tournament games (like we did). Keep up the good job. We will definitely come back again and again. read more

Chick-fil-A - Fast Food Near Me - Irvine, California

Yummy food but super salty. Great service, clean bathrooms. My toddler loved the indoor playground. It seems rather spacious even with tons of kids crawling about. I liked how there are cubbies by the entrance to take off the kiddos' shoes, so hopefully the play structure stays cleaner that way. Food is kind of pricy compared to other fast food places, but it's nice for an occasional treat. read more

Two times visiting this chick-fil-a in 2 weeks and both times I said thank you and got a "sure thing" and "ya". What happened to the chick-fil-a customer service. read more

Chick-fil-A never disappoints I came in for breakfast ordered my usual two chicken biscuits with a lemonade and sriracha sauce with some buffalo sauce hit the spot winner winner chicken dinner on that one read more

Chick-fil-A - Fast Food Near Me - Irvine, California

HOLY CRAP, this is absolutely godly. (yes, this is me right after church.) every time I go to this restaurant, it makes my day because of two words: Chick-fil-A sauce. I want to shake the hand of the person that invented this masterpiece. The service is also top tier, as I have never been there without them sincerely saying "my pleasure." And finally, The decorations are top spot. I love how there are flowers at every table, and that they don't break your eardrums with sounds as in other fast food restaurants. I WILL be coming back in less than a month. Absolutely goated. read more

Chick-fil-A - just me insanely happy and I took this picture cause I was bored - Fast Food Near Me - Irvine, California

Love this Chick-Fil-A! Came here right when breakfast was ending and was still able to get a hot and fresh breakfast biscuit and hashrounds. Chick-Fil-A is known for having great service and hospitality and Mahida was a shining example! She was so kind and friendly and really made my morning. This location is also sparkling clean on the inside and always well kept. Love Chick-Fil-A and the experience here is always positive. Thank you to Mahida for starting my Friday morning off so great! :) read more

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This is still my fave Chick fil a location. The little play area has been my go-to during the summer break. Love the little play area. It's the perfect t way for kids to be entertained while the food is being prepared or while adults are chilling! Ordering is super easy on the app. You get so many rewards when you become silver status. The spicy chicken sandwich is delicious. The kids love the nuggets, ice cream and pink lemonade. It's a great stress-free stopover with the kids. The staff are always friendly and professional. Easy parking in the lot. Drive by access is also available. read more

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Service, Order accuracy and cleanliness within the store has improved a lot. Food is hot which is great! read more

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They ask you for a name when you dine in just to butcher it, give me a number.... I watch 15 cars go through the drive through before they serve me a sandwich 15 minutes later with cold fries. The ketchup is served in a wasteful impossible to open container. The sauce is horrible, and I immediately felt sick after eating half my meal before I tossed it, I never waste food. It's literally a scene out of the movie idiocracy, never again. BARF Oh yea, no self service drinks. Lame read more

might be some of the quickest fast food service ive ever experienced. very speedy, reliable, no issues whatsoever. the workers here are very kind as well. read more

Good service courtesy and gets your food fast but once awhile they miss one of the order great quality food

I just wanted to mention that Lorna was awesome! My son and I were dining in and I saw her cleaning the high chairs, I asked if she can bring it to our table. She came over with the high chair and table mat. She wiped our table down. Later, I was low on water. She had walked by and I asked if she can refill my water for me. She was so sweet and fast. Thank you Lorna for your generous awesome hospitality read more

Chick-fil-A - Fast Food Near Me - Irvine, California

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Went into this location, expecting to get a replacement for my meal because of the fruit flies and I was told that they were going to write my name down and and I could come back within 30 days and get my replacement because I was in a time crunch for work. Lo and behold I come in and spoke to Raquel Pho a human resource assistant manager, and she was not even empathetic of the fact that I have to pay for it again she directed me to customer service and to do everything with them. It just leaves a really bad taste in my mouth when I was told that I was to follow a process and then come into the restaurant and explained another thing. For some reason, I felt like she had a high of "not helping" people so I just think everybody should know the management style in this location. So I get my remake of the order again and it's wrong again and I go back and I explained to her I don't have the items that I asked for and she gives me some snooty comment saying I confirmed with you instead of saying oh I'm sorry about that or no worries. Let me remake that for you or something Customer Service but clearly she has, a bad day or something and I felt it ever since I came in. I don't know if she thought I was bullshitting about getting a $18 remake but honestly, you should not be in management Raquel and I will notify corporate about this. Instead of de-escalating situations you escalated even more oh and I forgot to mention I confronted her and asked her if everything was OK. She doesn't seem really happy with her job and she goes and gives me a smart remark saying oh it's not that so what is she implying? read more

Spicy chicken sandwich has a strong and spicy kick. Maple bacon chicken sandwich tastes great with crunchy bacon. Staff were nice and helpful plus they bring the food to your table. Ambiance is cozy and comfortable for fast food style restaurant. read more

Chick-fil-A - Maple Pepper Bacon Sandwich and Spicy Chicken Sandwich - Fast Food Near Me - Irvine, California

Great location and great service. The lines are always long here during rush hour, but the staff are quick. I always order on the app for pickup and haven't had any issues with my order upon arriving. read more

This is our favorite location. Everything is fresh. The staff make sure you have everything you need. The playground is safe and fun. read more

Chick-fil-A - Entrance - Fast Food Near Me - Irvine, California

I notice that when I order online for this location, I typically have to wait longer than the pick up time stated but maybe I'm getting unlucky. Super solid location with a lot of parking. They have inside and outside seating. The drive thru goes by pretty fast. I love getting their fries and milkshakes. I like to get strawberry shake with chocolate syrup and it tastes like strawberries dipped in chocolate read more

They are only kind during business hours. I was leaving Thursday night. I hadn't realized they close at 9 pm week days. I quickly cleaned up my table as the staff, mainly the shift leader, made us feel so unwelcome. I asked for a refill since I had to finish my meal at home but nope. No refill. They just wanted us gone. read more

Went through the drive-thru today and had a really bad experience with the employee, Lucinda. She was super rude and kept cutting us off -- we couldn't even finish one sentence before she interrupted with "What?" Made ordering really frustrating. Definitely not the kind of service I'd expect from Chick-fil-A. read more

This is a great and convenient location, and of course they have the classic politeness that Chick-fil-A is known for. The line moves fairly fast and my orders are always fresh and correct. And delicious! I love the ease of ordering online and picking up in the drive-thru. Make sure you get the app! They are always giving out freebies for rewards members. read more

Not only did we not get the sauces we asked for, but there was rolled up plastic in my chicken cool wrap. I bit into it and felt the plastic cut against the top of my mouth. So sad. read more

Chick-fil-A - Fast Food Near Me - Irvine, California

Many of us might already know this, but Chick-Fil-A can't go wrong. Literally everything is great, from the food to the service. Usually what I order is a spicy chicken sandwich, and like it says on the wrapper, it's spiced just right. The flavors are amazing, and you really can't go wrong with it. Chick-Fil-A also has a welcoming ambiance thanks to the friendly service at this location, and I will most definitely return. read more

This Chick-fil-A did a good job along with The District location of absorbing the overflow from the long renovation closure of the Marketplace location. The service and courtesy at almost any Chik-fil-A will be excellent as here. Chicken entrees, sides, drinks and dessert are always well-prepared. read more

I had a pleasant experience with my visit to Chick Fila due to Sharon giving me an warm hearted welcome and making a difference in my day with ALL of her vibrant & positive charm It is obvious that she has such a compassion for her role at Chick Fila and it truly had an impact on my Heart knowing that every guest that is fortunate aka Lucky enough to meet Sharon will truly be blessed Thanks for being such a genuine hearted Sunnie Shine beautiful spirit with taking a moment to listen and help brighten my day ! read more

By far one of my favorite Chick-fil-A's in SoCal. Awesome team with great service and delicious food. Ideal location for group outings and their catering is also top notch. I found this Yelp Elite Experience as well which looked like a great turnout: https://www.yelp.com/biz_photos/yelp-elite-experience-chick-fil-a-woodbury-irvine read more

Will Is so kind. I was just people watching and noticed that he was working really hard, sweating. I feel like he deserves a raise honestly. The other workers were relaxing and he was cleaning tables, even vacuumed. Doing more than he should have honestly . I wanted to tell him something but didn't. But he definitely is a hard worker. read more

I love this Chick-fil-A location! The staff is extremely friendly and nice, the food tastes amazing, and the app is so well-designed and easy to use! Also, I love the music that plays in the background, especially the Christian ones. The only thing that comes to mind when thinking about where Chick-fil-A can improve is its ingredients. If MSG, DATEM, and more were not used as often or at all, this would easily be a five-star review! But, overall, amazing experience and keeps me coming back. Definitely recommend! read more

Worst drive thru experience. I have never been insulted with sarcasm with no blatant regards for customer service. Me: Can I get some sauce for my meal. Lady: You did not ask for any, how many would you like? Me: I did ask for some, I would like 4, please. Lady: you didnt ask the girl taking the orders, but I will give you some. ***cashier inside tells the lady that I did ask for some, it shows on the receipt*** Lady: *didn't apologize for the mistake** Oh so you have two sauce already. Me: Can I get a total of 4? Lady: You already have two, so I will give you two more, okay? *with sarcasm* Me: Thank you. ***Cashier inside gives the lady only one more and smiles. The lady laughs and says this is why I love you and gives me the bag back*** Me: I checked the bag and only count 3 sauce. Lady: There is 4 sauce inside. Me: I know what I heard and saw and I think I can count to 4... Lady throws two extra sauce inside my bag and says thank you have a good day with an attitude. How can someone be so stingy and rude about one extra sauce. This is in Irvine, a wealthier neighborhood as well. She said all this with such an attitude and sarcasm. Didn't even try to hide it. Sleeve was up showing a bunch of tattoos and lots of piercings. Didn't sound or look very professional. Overall experience was bad. I hope management see this and conduct a review on her. Not a good image for Chic Fil A. read more

This restuaurant is consistent with their great food and their amazing service. The food is always fresh and made hot. The chicken is seasoned well and their fries are crispy and hot. I'd give 5 stars but it is admittedly pretty expensive. read more