It tastes so good but I would much prefer all fresh and homemade Chinese food. It is great service especially when you are on a rush and don't have time to sit down and eat. The older lady there is so sweet and knows me :) I am so in love with their Golden Shrimps (I think thats what it called lol) read more

Most of times I come here to eat on my lunch break. They always have there food filled and hot and ready to go. No wait times here. But the customer is phenomenal. The person who stood out the most is Jessica. She is awesome with customer service. Friendly and always have a smile on when there's busy hours. Thanks Jessica for always assisting me and getting my food promptly knowing I'm on break and only a certain amount time to eat. So y'all want something quick fast and still have that flavor from panda come to this place and you'll see who I'm talking about. read more

Very poor customer service today!! Normally we don't have a problem but ordered online and was basically ignored for 10 minutes as I stood in the pick up line. The person working the register never acknowledged me and I was staring at our order which was ready. I had to wait until 4 customers were helped and until the manager finally gave me acknowledgement. Not sure what she was doing but it definitely wasn't helping me. Just really disappointing..... read more

Pretty decent food, especially for fast food Chinese. I pretty much order the same and rarely get disappointed - Thin noodles with orange chicken, mushroom chicken, or string bean chicken. The hot & sour soup is pretty good too. They try to keep up with the demand and cook fresh food often. Although it happened to me a few times, when I ordered something and they would scrape up the last, old bits into my take-out container & THEN refill the bowl with a fresh batch, which is not cool. The customer service is hard to rate - people come and go so often. The place is really clean and they let you refill your drinks, which doesn't happen everywhere these days. read more

Always good, always fresh. You watch them prepare and fill the trays! Too many chicken choices but I guess it's what people demand. Got Beijing beef and king Pao chicken with chow fun. Always so good! You cannot beat the value and consistently. read more

Great place to get some "chinese" fast food. People seem to go in groups because sometimes it'll be empty and the next thing you know, the line is out the door! Don't let that deter you though, it does move quickly. But that's good because it seems like the food is never sitting around too long. There's always a guy cooking fresh batches and you always see them replenishing. I love how the fried rice is made with brown rice now! This past time it was really burnt and flavorless but it's always been consistently good before that so i'll take that as a fluke. Orange chicken of course, beef broccoli, sweet fire chicken, beijing beef, string bean chicken, and the new grilled teri chicken are all good! Excellent location as well since if it's packed and nowhere to sit, you can take it outside and sit at the marina read more

I like the food here , not many choices in HK. The service on the line is often slow and they run out of items on a regular basis read more

Panda Express - Lines always - Chinese Near Me - Honolulu, Hawaii

Food is always fresh and yummy! If you're lucky enough to get Yvonne when she's behind the counter the service will be above and beyond! I think this location excels above the others. read more

Today I went in n ordered 7 plates with all different choices n the ladie Jessica whipped it like it wasn't funny, super fast got it correct n I was out in two shakes. Super surprised everything went so smooth n to finish her co-worker eyah idk if I'm spelling her name right. finished strong with everything in one strong bag hand full of fortune cookies, a big smile with have a great day. Wow talk about great customer service.... read more

Panda has always been my go-to spot for something quick and easy. Of course being on vacation I couldn't stray away. Jessica was very helpful and patient with me. Her customer service was superb!! Thank you, Panda Express for never disappointing me :) read more

I can't think of a way to make here a better experience. I understand that depending on how customers order, you may need to wait for popular entrees. Sometimes the portion of an entree really varies by whomever is behind the counter. I think better training would help, but it isn't that much of a problem. I tend to dislike how some of the customers treat the employees. We had one experience where a man in front of us ordered 2 kids plates, didn't realize that he didn't order anything for himself and conveniently told the next employee that one of our plates was his. Another employee that did our starches couldn't believe he just took the plate, since she knew he didn't order it. Overall, the taste of the food is very good. There seems to always be enough spice or seasoning. The taste of the food also does not vary too much. There for it usually tastes how I expect it to taste. read more

We've been patronizing this location since it opened a gazillion years ago because we like the food, location, and service. But the guy dishing up the sides at 6:30 p.m. on 11/15/17 was so STINGY and very messy when he served our food. It was really disappointing dealing with the likes of him after standing in line for so long. He needs training! read more

This is one of the best "fast food" spots, hands down. As Kenric R. said, the food is always hot and fresh, and even if they run out of particular items, it's only a few minutes wait for the next batch. Customer service is really great! There are always friendly smiling employees and a very attentive manager who is awesome. Thumbs up for a pleasant easy supper that even my picky mother enjoys! ^_^ read more

Worst panda on the island. I got the chowfun which was pretty good except they only gave half serving. Other pandas I've been to give a mound of noodles. Here the noodles didn't go past the divider in the styrofoam container. Second choice I got the beijing beef which is my all time favorite dish at panda. I literally got 20-25 pieces of dime size fried scraps. Third choice was beef broccoli, I counted exactly 3 pieces of beef and 5 pieces or broccoli. I should've taken pictures and emailed them to panda... so lame. read more

One star for the typical Panda food, and another for the decent service that I've received DURING THE DAY in the past. Tonight, however, it was a much different situation. I checked the hours online, as I was on my way home and needed to pick up a quick dinner for the family. Not sure which site it was, but it said 10:30-9:30. I arrived at 8:40 to a long line of patrons but barely any food-- NO RICE, NO NOODLES, NO VEGGIES. The only items left were eggplant tofu and some kind of spicy beef. Everyone was asking for things like orange chicken, to which the worker replied, "No, too late. We closing in 20 minutes." Seriously? Several people, including myself, walked out without purchasing the cold crusty leftovers. I don't know what time they stop cooking, but it's well before closing. And it's Friday for crying out loud! Ugh. read more

So draining every Chinese New Years no matter which location it's a struggle to get the red envelope. This yr they said no more mmmm is that a standard answer? Could someone check that - loose customers especially Chinese ny this weekend. read more

Panda's kids meals are usually a good deal. But I don't think it's fair for Panda to increase the kids meal to $6.00 then limit the amount of main dish (ribs 3pcs or any shrimp dish 4pcs) and on top of that charge an additional $1.50. May as well get their bowl. read more

Rude! I ordered a few orders of cream cheese ragoons. I guess I didn't order a plate so she didn't even speak to me. Smh never coming back here again. Customer service sucks. read more

Poor customer service. I normally look at the menu while waiting for them to open. The manager was rude and told me to leave and come back after they opened. So he wanted me to come back in ten minutes after he already pissed me of. Yeah right. read more

One of the better locations on the island! Fresh, hot, and good Portioning! Only downside is no drive thru for panda looking peeps like me! ORANGE CHICKEN! read more

I normally avoid "fast food" but I have to say I was pretty impressed by the quality of their food. I only had the spring rolls but they were delicious. My little sister had the kids meal of the orange chicken and friend rice. She's a pretty picky eater and she ate most of it. read more

Panda is good in a pinch. It's not the most fabulous "Chinese" food on Oahu but it'll do. My go to entree is the sweet fire chicken breast. The staff do a decent job of keeping the entrees hot and fresh. Sometimes service can be slow when there is only two people working but I don't mind being patient. Dinner time on a Thursday night, I've seen this place packed with a line out the door! I guess no one really likes to cook in Hawaii Kai. It's cheap fast eats, can't have too high expectations. read more

I always like eating at Panda Express as I know what I am getting and feel that the food is safe to eat.

One of the better places to eat in Hawaii Kai. Friendly staff, fresh food, and can't really beat the price for the quantity of food. I love seeing all the fresh chopped up veggies and with the open kitchen you can see them freshly preparing the food. Great location and plenty of parking! read more

Love this place! Service is great. Staff is friendly. Restroom majority of the time really clean. Food.....is a hit or miss. Fired rice 80% of the time tastes burnt. Steak or chicken entrée's maybe about 20% of the time tastes over cooked. read more

I tend to eat at this Panda Express a lot not only because it's good but because it's literally a five minute drive from my house. The establishment is very clean and the workers are friendly. I always order my regular plate; half and half of fried rice and chow fun, orange chicken and honey walnut shrimp. I like to take my food outside and eat by the marina whether it's during the day or night. That's as relaxing as it gets :) read more

Wow! Super fast friendly service! Ate in the dining area and noticed that once there was a lull in the line everyone started cleaning. Tables, trash, serving counter, cooking area - cleaning everywhere! Impressive Good was fresh and hot, and coming out right as we ordered. Definitely worth a repeat visit read more

why is it that teriyaki chicken ALWAYS is a 10 minute wait?? how do they not know that it's a popular item?? getting so tired of this.

I eat here every once in a while. I always get fried rice, orange chicken and beef brocolli. Their mushroom chicken isn't bad also. In all, they give a lot of food for a really reasonable price. read more

Always clean and neat. Usually they offer a sample because of their standard service requirement. Fresh veggie and products they use. Orange chickens are frozen and sometimes I can taste chemical. So I prefer not to eat or feed it to my kids but they like it.... I like how they list calories on each item too. Fish items are added and it's pretty good. read more

Had a good experience here tonight-the lady working was really nice, offering us samples and just talking to us. Service was friendly, fast, and generous portions. Yum read more

For service. Staff working really hard! Offered everyone samples even though very busy.

Favorite Chinese place! Yeet yeet!! Best food and very fast, although probably isn't the healthiest of food choices.

This is my favorite fast food Chinese place to go to. The variety is good and ever since they renovated the Hawaii Kai location a few years ago, it has been night and day. Their business noticeably picked up and the food is fresher due to the higher turnover. Tip: We always fill out the receipt survey code to get a 3 item plate for the price of a 2 item plate. Now that is a great deal! read more

This is my go to Panda Express location because it is convenient and usually has lots of parking spaces available. Sometimes the restaurant gets busy but the workers are fast enough while still keeping the restaurant clean. There have been a couple of times, where they do run out of certain food choices but they are quick to make more! The food at Panda Express never disappoints, and it is always hard to make a decision on you entrees. During my most recent trip to this restaurant. I chose Beef Brocoli, Orange Chicken and Fried Rice for my entrees. For the main portion of my plate I ordered the Chow Mein. The size of the portions are more then enough! I always end up with leftovers and this is perfect for lunch the following day. The atmosphere of this Panda Express location is always nice and never disappoints! The restaurant is well lit, the floors are always being swept clean and the counters are wiped down. Overall I had a great experience at this Panda Express and would recommend it to anyone that wants to order something quick or even dine in. read more

Jessica you are the best. You really get your monies work at this location. Jessica had the most positive attitude and made sure she gave you enough to eat for dinner. I don't live on this side but I will definitely come back when she is working. read more

Food is always hot & fresh. The employees are always happy, and the manager is very friendly. We eat here about every other week, and it is always an excellent experience. There are tables behind the restaurant so you can eat right on the marina and watch the sunset. They also just added a bathroom, which is great for the kids. read more

Foods not bad but I don't like the Idea this choice is 1.50 extra, that choice 1.50 extra lunch cost me 14.00.Id rather eat at Golden Eagle across from the old stadium.. You can eat excellent chinese without 1.50 extra you have to know people work hard for their money. Stop that 1.50 more I think a fair price would be better.. read more

When I crave Chinese Food, I order from Panda Express for fresh and flavorful food! I'm so happy that they have several locations! When traveling I look for them at various Airports; they are always consistently fresh and delicious! They always satisfy my cravings! Yum! read more

Ran out of food and the line was out the door. It's so busy and workers are taking their dinner break at 7:15. Management better get it together. read more