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    Jollibee

    3.2 (302 reviews)
    Open • 10:00 am - 8:00 pm

    Order Jollibee Takeout or Delivery

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    JOLLIBEE ATMOSPHERE

    What's the vibe?
    Loud
    Casual
    Good for kids
    Good for groups

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    I'll take a 4 peace.
    Glen N.

    Puts the Meh in Manila. Great service, and the combo seemed like a good deal (coming with a yummy peach mango pie). I also appreciated that they had an efficient, dedicated area for people waiting for their food, nice servers, beeper, and the instragram photo op... But, I am not sure why I had to wait 20 minutes for cold, flavorless fries and chicken remnants. My wife got chicken (plus cole slaw and toast) from a competitor steps away and her tenders were fatter and juicy. Mine were dry and skinny, more breading than chicken. They weren't tenders. They were tinders. Swipe left.

    Bee Saucy, Gnarly
    Damian M.

    They could describe everything with one single word. You know, like-fried chicken, gnarly. The Katseye x Jollibee collab is wild in the best way. That two-piece chicken? Crispy, saucy, and bold enough to make me say oh my god is this real. It's giving gang, gang energy with every bite; Sweet heat, crunchy skin, and flavor that doesn't hold back. This EYEKONic meal doesn't just slap-it sings. Na-na-na-na-na-gnarly.

    Sujung S.

    I tried Jollibee for the first time. I LOOOOVED the gravy!! Chicken was really crispy, and was perfect with a little bit of rice and gravy. I wasn't huge fan of the spaghetti. It wasn't anything too special imo. Both the korean sauce and the original chicken were delicious. If you get nothing else, get the gravy!!

    Menu
    Sach T.

    My husband wanted Chick-fil-A so we went there to order it and then I came here to Jollibee because I've always wanted to try their chicken. Whenever I passed by, there was always a long line so something must be special, right?! Today was my lucky day because there was no one in line so I walked up to the counter and informed the worker that this was my first time so I had a few questions. She answered me but didn't show any patience and I felt like she wanted me to hurry and order. As I was looking at the menu on what to order, she mentioned that I would have to stand in line. I looked back and saw a few people but told her when I walked to the counter, I was the only one in line. A guy next to me overheard our convo and confirmed that I was first and he was next. I gave her my order but was annoyed at her attitude...I should've walked away and ordered at Chick-fil-A. I thought the chicken was nothing special, pricey for 2 pieces of chicken and a small scoop of mashed potato with gravy for $9.99. I hope that Jollibee teaches their workers to be helpful especially to customers patronizing them for the first time. Service is one of the most important things to practice and with all the chicken competition like Raising Cane's and Chick-fil-A at the food court, you'd want your customers to return.

    2 pc chickenjoy with palabok
    Reyna A.

    Quality & taste of food is always consistently delicious ! Prices aren't too bad either. Good variety of chicken meals. Staff is always helpful.

    First ever order from Jollibee!
    Daniel C.

    I've had a bite of their spaghetti back in the day and tried some of their fried chicken at a potluck but I've never actually ordered from Jollibee. Due to many random targeted videos that popped up on my feed recently, I decided to finally go check them out. I went to the Ala Moana location around noon on a weekday and the place had a line! I couldn't believe it and it was long. One of their employees walks customer to customer to take their order. They hand write your order on a Post It then hand it to you to hand to the cashier when you finally reach the cashier. It seems that everyone knew what they were going to order. When she got to me, I had to look at the menu she had on hand. She was helpful and guided me through the menu so I could order. Here's what I ordered: Fried Chicken - probably the best item on their menu. As much as I like spicy, I sort of liked their regular fried chicken more. Palabok - this dish was ok. I was told to mix everything up well including mashing the egg into it. The lemon juice definitely was a nice addition to bring acidity it. Mashed Potatoes w/Gravy - this was also ok but the extra gravy is nice to dip pieces of the fried chicken in. I would get this over the Palabok personally. Adobe Rice - I wasn't a huge fan of this as it was rather plain. It lacked flavor for me and I won't order this again. Spicy Chickenwich - this was pretty good and better than I expected. The chicken was fried well where it wasn't oily and still juicy. Peach Mango Pie - their Ube Pie was what I wanted but they didn't have it so I ordered their Peach Mango pie. I personally didn't care for it much and won't order it again. It was a great cultural experience for me to finally check out Jollibee. I think I'll just stick to restaurants that offer Filipino food going forward. Jollibee is not my cup of tea. The bucket of fried chicken might be something I would bring to a potluck but Jollibee is an easy option for Filipino "fast food".

    3pc Chicken Tenders Meal Deal
    Sunny V.

    Located in the Makai Food Court. Fast service and accurate order. We had the Angus Deluxe Burger + Fries w/ Pineapple Quencher & 3Pc Chicken Tenders + Mashed Potatoes + Ube Pie. It was the first time I ordered fries, but next time I'm ordering mashed potatoes! The Angus burger deluxe with the lettuce and tomato was so worth it!

    8-17-24:  two piece chickenjoy (pretty good) with Adobo fried rice (kinda heavy on the garlic!)
    Scot U.

    Not bad fast food fried chicken. Got moist, crunchy chicken, albeit the skin had a slightly greasy aftertaste. But the brown gravy goes good with the chicken. Adobo fried rice was heavy on the garlic, but I suppose some people prefer it this way. So something different from KFC and Popeyes... and between these 3, Jollibee falls in the middle of the pack (behind Popeyes).

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    Joan L.

    Absolutely phenomenal fried chicken! Have never had fried chicken as delicious as Jollybee's! Comes with gravy but in my opinion, it doesn't need it! So juicy and flavorful all by itself! The staff are friendly when taking your order. The wait is pretty short even though they take lots of orders during the lunch hour!

    First time trying palabok. It's not bad but I can't finish it coz it wasn't lukewarm and kinda greasy but good to try.
    Rebecca T.

    Their chicken and gravy are so good! Most of the times the Chicken came out hot and crispy, but a few times they were not and that didn't taste so good. I love their gravy that goes really well with the chicken and how they gave me a spoon to scoop the gravy too! The wait time varied. Sometimes it's really quick but sometimes the wait would be 15-20 mins. It's one of the best fried chicken you would taste so if you've never tried jollibee, do it!

    Spicy chicken 3 piece
    Hannah C.

    My first time trying jollibee & I loved the chicken! 10/10 for the spicy chicken! It was fresh, hot , crunchy & delicious! Dip it in the gravy, even more tasty. The adobo rice was decent, it's even better if you put the gravy on it. The shop is small & located in the ala Moana mall. The service was mediocre, they itemize everything & it was pricey. The chicken tenders & fries we ordered had like zero seasoning on them which was kinda disappointing. Then our drink carrier was defective and spilled our drinks all over the floor which was frustrating. The younger worker was nice enough to replace them for me though. Nice kid. Overall I recommend the chicken & I'll be back for it.

    Menu
    Lauren H.

    Yummiest and most tender fried chicken I've tasted! I really enjoyed my chickenjoy meal (5/5). I tried the gravy that came with it, but could've done without it. The spaghetti was sweet (3/5). Service was great and my meal was ready within 3 minutes of ordering. They gave me a device that buzzed when my food was ready. Ambiance is just okay since it's a regular mall food court.

    Spicy Chicken Joy, 6 pieces for $18.99
    S M.

    Tried the spicy chicken joy, 6 pieces with gravy for $18.99, and it was good. The chicken was juicy and tasted very good and they tasted even better with the gravy. The service was very efficient and friendly.

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    1 month ago

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    9 months ago

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    Maria D.

    Thank you SO much for eating with us, we appreciate your review!

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    1 year ago

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    2 months ago

    That was the best food I've ever had. The 2 piece with spaghetti was amazing. Go there now and get it

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    9 months ago

    I hate to say but this place is good! Don't eat it more than once a quarter but eat it! Order online works best!

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    11 months ago

    Top 3 place to eat in Ala Moan shopping center. Good food, competent service, reasonable price. It's hard to ask for more.

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    Thank you SO much for eating with us, we appreciate your review!

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    1 year ago

    The chicken portion in the " Deluxe Chicken Sandwich" is much LARGER here than in the King St and Waipahu outlets! ...... WHY???

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    Page 1 of 8

    Jollibee Reviews in Other Languages

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    You might also consider

    Waikiki Chicken In Paradise - Chicken Loco Moco!

    Waikiki Chicken In Paradise

    4.6(18 reviews)
    1.7 mi•Waikiki

    Nothing against Waikiki Chicken in Paradise, but I'm not going to lie - I had no idea the mini food…read moretruck park they're located in even existed, let alone had them on my list of bookmarks. However, after having to abandon our original dinner plans, we were no less intrigued after randomly stumbling across this place. While they may not have been our first choice for dinner, coming here was far more appealing than eating fast food or at the nearby IHOP! Although seeing so many folks at this mini food truck park may have been what caught our attention, it was the boxes of fried chicken on nearly every table that swayed us to try Waikiki Chicken in Paradise in particular. After skimming the menu, it wasn't hard to see why they were such a popular choice - everything on it sounded great. Granted, that's not overly difficult when there are only eight items to choose from, but tough to argue with the likes of fried chicken loco moco, fried chicken curry rice, fried chicken sandwiches, chicken & croffle, and fish & chips! Since we saw how big the portion were and didn't want anything too heavy (read: sadly, no loco moco or Japanese curry), we opted to split a FRIED CHICKEN RICE PLATE ($16.95) which came with a Fried Chicken Cutlet over White Rice with Mac Salad & Green Salad. Funny enough, despite already having a sense of how much food they give, I was still surprised by the generous portion size. As for how it all tasted, this was great. The breading on the chicken reminded me of Popeye's (though, without the spice), the batter was crispy, and the chicken itself was rather moist. As for the sides, the mac salad was pretty good, but the salad was a little heavy on dressing. If there was one thing I could change about our order, I think I'd want to see how it would taste with a sauce or glaze. At the very least, I'd definitely go with a different dipping sauce, like their Pineapple Ginger, Lilikoi Mayo, or Guava BBQ, as the Honey Mustard we went with tasted a bit generic. Of course, we could've solved both problems if we had gone with the Fried Chicken Loco Moco or Fried Chicken Curry Rice instead! I guess I'll just have to wait until the next time I'm in Waikiki!

    We got the Fried Chicken Meal and it was pretty solid! the chicken was so crispy and wasn't dry at…read moreall! fries were great and the mac salad was solid. the service was good, they were super nice and patient. this place is tucked in with a couple other food trucks/stalls and it's in such a cute area! there's seats and tables outside and it feels lively especially at night! definitely a place to check out if you're craving a somewhat filling meal!

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    Waikiki Chicken In Paradise - Outside

    Outside

    Waikiki Chicken In Paradise - Fried Chicken Sando

    Fried Chicken Sando

    Waikiki Chicken In Paradise - Fried chicken, fish, and taters

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    Fried chicken, fish, and taters

    E Chicken Ward

    E Chicken Ward

    4.4(34 reviews)
    0.8 mi•Kaka'ako
    •$$

    DO NOT ORDER HERE. They are currently closed even though their Uber Eats and DoorDash accounts show…read morethat they're accepting orders. I heard that they're closed for summer break, but I also heard that they're close permanently. Regardless, if you place an order on an app, good luck getting that refund! It took me over an hour chatting with different Uber Eats customer service, escalating the issue, and I finally received the refund days later because I refused to let it go. The food itself was just okay, but my husband was a fan. I didn't think the fried chicken was anything remarkable. If you want decent Korean fried chicken, go the little spot inside Paloma food court.

    I ordered the K-Crispy Chicken "Whole Pieces" and really got ripped off…read more Out of the 10 Piece box, only 3 pieces, 1 leg, 2 wings were complete pieces. They actually cut in half 5 pieces of the Chicken Backs and each 1/2 counted as a piece of overcooked chicken jerky! I also got a 1/3 of a breast section with bones and not even a 1/2 of a thigh. That totals my 10 pieces. More bones and excess crispy flour then consumable meat. NOBODY gives a Chicken back (or 1/2 a back)! Not Popeyes, not KFC or Zippy's who will remain my Favorite because I will only get ripped off the 1st time, never again. Additionally, they make you buy the sauce, the reason is due to no seasoning on the over floured bread...but it IS Crispy! The Chicken tenders were overcooked and REALLY Chewy around the edges. Just a LOT of breaded Crispy with no flavor, what "Chef" doesn't even use salt? Really, if you're going to risk testing this food, PAY for some sauce! I hope the Owner reads this and realizes that ripping people off by selling broken pieces that most Chef's throw away because they have so little meat on them, isn't going to keep him in business. The profit margin may be up while folks are trying it, spending their hard earn $$$'s, yet not coming back will be the ultimate demise of this business as many other have come and gone doing the exact same thing, not putting themselves in he patron's position. Ask yourself this: When was the last time you saw a bowl of whole chicken pieces and immediately grabbed one that was back bone chopped in half?

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    E Chicken Ward
    E Chicken Ward
    E Chicken Ward

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    Good Chicken Waikiki - Original

    Good Chicken Waikiki

    4.1(84 reviews)
    1.3 mi•Waikiki
    •$$

    Good Chicken Waikiki serves freshly made food, and the quality shows. Their sauces and seasoning…read moreare excellent, and the price is fair, especially for Waikiki, where you usually pay a premium for a lot less. The chicken mayo plate is great, and their other chicken, kimbap, and mandoo are good too. If you're in the area and want a solid, freshly made meal without the Waikiki markup, I recommend this spot.

    Checked out Good Chicken for the first time last weekend. Having eaten plenty of solid Korean fried…read morechicken over the years back in Northern Virginia, I was excited to see how local spots on Oʻahu measure up, but this visit fell a bit short of the mark. It wasn't bad, just nothing to write home about. Here is the breakdown of what we ordered: ~ Spicy Garlic Plate (comes with 5 pieces of wings, salad, and rice: Between the two flavors if wings we tried, this was the clear winner. Good heat and solid flavor profile. ~ Honey Shoyu (Soy) Wings: Needs a lot more punch. It was lacking distinct honey and soy flavor - everything tasted muted and very subtle compared to what you'd expect from a signature glaze. ~ Bulgogi Kimbap: Unfortunately, this did not taste fresh. The rice had that firm, dry bite that usually means it has been sitting in a refrigerator rather than rolled fresh to order. Service was surprisingly sluggish. We were the only table in the dining room, yet we still had to flag down the server multiple times just to get water refills and extra napkins. Decent crunch on the chicken, but given the muted sauces, stale kimbap, and slow attention, there are better spots to get your Korean fried chicken fix around town.

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    Good Chicken Waikiki
    Good Chicken Waikiki - Kimchi seafood paejon ($23.95) pretty good

    Kimchi seafood paejon ($23.95) pretty good

    Good Chicken Waikiki - Inside pan fried mandoo

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    Inside pan fried mandoo

    Jollibee - 2pc chicken Joy + Palabok meal *12/8/24

    Jollibee

    3.1(386 reviews)
    2.4 mi•Kalihi
    •$$

    I had the spicy 3-piece Chickenjoy (bone-in) combo meal with the Jolly Spaghetti, mashed potatoes,…read moreand an all-you-can-drink Diet Coke. The chicken skin had a nice crunch to it and the meat was juicy (not super oily, but juicy.) The mashed potatoes and gravy weren't bad. They were not super fluffy but a little more on the dense side. (Nothing bad, just dense.) The gravy was somewhat runny with just the right amount of saltiness. The spaghetti was surprisingly good! It's been a few years since I've gone to a Jolly Bee and I had imagined the spaghetti to only be sweet and savory. It was actually pretty good! (Not in an Italian way though. It was a little spicy, which I loved! I wasn't expecting it to be spicy so it was a very pleasant surprise! It was a tad sweet...just the right amount! (There isn't a 3-piece combo on the menu, but the server was kind enough to accommodate my request for an extra piece of chicken.) It came with a container of gravy that made me wonder what it was for, immediately. Then I remembered all the commercials and YouTube videos where food reviewers either slathered their chicken with the gravy or they dunked it into the gravy. I was so hungry that I forgot for a few seconds that the gravy was for the chicken, thus I drank most of the gravy!! The dining area is constantly cleaned and draws a diverse crowd. Because it is at the beginning of downtown it does attract some homeless people as well. But, that's life in the big city, right? When I went to the restroom I found it amusing that a male Jollibee employee was changing his shirt. It seemed he was done for the day. Overall, it was a pleasant meal. There's not much to be said since this is comfort food, not gourmet food!

    5 stars for the food and cleanliness. 2 stars for the…read morecustomer service. I'm very disappointed with my experience. I placed an online order early in the morning for a 5:30 PM pickup. I arrived around 5:40 PM, but getting into the parking lot took longer than expected because of the very long drive-thru line and limited parking. Once inside, I waited about 5 minutes at the counter before anyone acknowledged me. I was the only customer waiting inside. I even stood near the online pickup area for a while, hoping someone would ask if I needed help, but several employees walked by without acknowledging me. Two cashiers looked in my direction multiple times but continued their conversation instead of checking whether I was waiting for an order. I finally interrupted to let them know I was there for an online pickup and gave them my name. Unfortunately, there seemed to be confusion about my order. One employee pointed to another, who then pointed back to the first employee while continuing to prepare food. No one was able to tell me whether my order was ready. Thankfully, an employee wearing a different colored shirt (a manager I'm assuming) noticed I hadn't been helped. She immediately apologized, asked for my name, checked on my order, and informed the kitchen that more chicken needed to be prepared. Shortly after, another manager also stepped in, apologized, and helped get everything together. I finally left with my order at 6:09 PM, nearly 40 minutes after my scheduled pickup time. The food was fresh, delicious, and the restaurant itself was clean, which is why I'm giving 5 stars for the food and cleanliness. However, this isn't the first time I've had to wait an unusually long time just to be acknowledged for an online pickup. In the past, my food has at least been ready once someone finally helped me. This visit was different because not only was I ignored, but my order also wasn't ready. I understand that restaurants are fast-paced environments and that unexpected staffing shortages can happen if someone calls out sick. However, there appeared to be plenty of staff working during my visit. My concern wasn't the number of employees--it was the lack of communication, urgency, and teamwork. I believe additional customer service and workflow training could help employees become more productive and ensure that customers, especially those picking up online orders, are acknowledged promptly. A simple greeting such as, "We'll be right with you," or "Let me check on your order," would have made a significant difference. Good communication goes a long way and leaves customers feeling valued, even during busy times.

    Photos
    Jollibee - Achievements along the wall inside.

    Achievements along the wall inside.

    Jollibee - Palabok so yummy *4/2025

    Palabok so yummy *4/2025

    Jollibee - Palabok for dinner *4/2025

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    Palabok for dinner *4/2025

    Jollibee - chickenshop - Updated September 2026

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