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    Chick-fil-A

    4.0 (28 reviews)
    Closed • 6:30 am - 10:00 pm
    Updated 3 weeks ago

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    Catherine W.

    Newest chick-fil-a location. No drive-thru here because it is at one of the busiest intersections on the island. Inside is very spacious with high ceiling. Service was good. We ordered on the app ahead of time and when we got there we just scanned the code on the table and they will bring the food over. Very convenient. Plenty of parking.

    I met the mascot at chick fil a Everyone was very kind and the food came out fast Very lively place to go

    Outside
    Nadine C.

    Lunch in Honolulu, Hawaii... Located across from the Hawaii Convention Center is the third Honolulu location of Chick-fil-A! Note: There are two Chick-fil-A's in Kapolei, O'ahu, and one on the Island of Maui. A long time ago, this building housed the Hard Rock Cafe, then later, it became the Honolulu Coffee Company. Now, it's been beautifully renovated into a modern fast food eatery! There's a wonderful garden that pays tribute to Hawaiian Royalty, a patio dining area, a convenient restroom, and a private party room! Today, 4-2-26, Thursday, was Grand Opening Day. It was on the television news last night and all over social media. I expected it to be a mess, but surprisingly, the crowd wasn't so bad and I found parking right away! The line to order moved so quickly! It was an amazing experience! Service was wonderful! Everyone was so friendly! Example: This gal, Noriann, asked if I wanted any sauce. She noticed that I had none on my tray when she delivered my meal. She was able to name and describe each flavor so that i could make a better choice! She also helped me with the app so I could get credit for my purchase! Thanks for your patience and sharing your knowledge, Noriann! Jason was also very helpful. I told him that I wasn't able to tag this location in my Instagram Reel. He knew how! Wow! He's akamai! Food wise - my Cool Chicken Wrap was fresh and healthy! I liked the shredded chicken because it was easier to chew than the free Chicken sandwich! Haha! Yes, Eric, the brother of the owner got me the free chicken sandwich. The counter staff didn't recognize my cow outfit... I was a cow mom with my plushie tied around me (from Ken and Karen in Northern California). I also got my waffle fries extra crispy! (I learned from my Los Angeles friends). Yay! I like this location better than the Ala Moana one because it's so spacious, clean, and attractive! This Kapiolani store doesn't have drive-through service, like the Makiki franchise (which doesn't have dine-in capability), but I'd rather have my meal hot and - the way it's meant to be served!

    Kimberly C.

    Located across the street from the Convention Center, formerly the Honolulu Coffee Company, Chick-fil-A has reimagined this large space. It seems to be the largest Chick-fil-A location on Oahu and even has an Event Room with big-screen TVs, seating, and a condiment station. The decor has simple Hawaiian touches. It was quite busy today because of an event at the Convention Center. There is seating inside as well as the patio lanai area outside. We were able to find a table in the Event Room. The food is always delicious, and the service is great! We had a few servers check on us while we were eating our meal. Overall, we enjoyed eating at this location and will be back again! Happy Eating!

    huge spacious dining area, I like they kept the old Hard Rock ceiling
    Cody Z.

    CODY visited the Kalakaua / Kapiolani location CODY impressed by the large spacious dining room CODY liked they kept the old Hard Rock Cafe ceiling design CODY ordered chicken sandwich, fries and iced tea CODY food was very tasty CODY staff were very friendly and speedy CODY dining area was clean and inviting CODY will return

    Larene U.

    The service was amazing! A majority of all the Kawaii Kon attendees made it a point to go here to eat since it was a short walk from the convention center. I was impressed at the space of the interior !?? It was huge and had lots of seating space. What impressed me even more was the dine-in option ??? I didn't know that was a thing LOL. My table even had a flower on it (so fancy LOL). The food was standard chick-fil-a, delicious, and I also tried the milkshake for the first time and that ish was delicious.. sinful but delicious LOL.

    Hawaiian touch of an orchid?
    Mel N.

    I wanted to try this because the original businesses from my hometown in Atlanta, Georgia seems the same as there, but the food is definitely still good! Good to know I think they should have some special specialties like McDonald's worth you can only get them In Hawaii

    Eugene E.

    This place is huge.I last ate there 19 years ago in Tampa Bay. The menu is limited, but the sandwich was really good. The sauce is what makes the burger But what makes the restaurant special? Is the workers they treated all of us like? We were in a 5 star restaurant. Food came out very quick and was delicious. One employee, it comes to mind that really was outstanding. Her name was maile. She was very professional, polite and a pleasure to talk to. To the management of this restaurant please give her kudos for her hard work.

    JJ R.

    What a fun and unique location! Great food, great hospitality and a great place to stop by! Head up, there is no drive thru but they have an incredible space inside and a beautiful patio

    Inside seating
    Drew W.

    I like what they've done to the place. Cavernous and airy. If only there was a bridge from the Convention Center.

    Jasmin B.

    This place received a lot of pushback due to its location and traffic concerns. I don't know how it's possible since the sauces are supposed to be the same as as well as the cooking methods and recipes. BUT LET ME TELL YOU, this is the most delicious chick fil A in the world and I am actually sitting here. Mind blown about how delicious the spicy chicken sandwich was that I just had. The fries were a bit undercooked for my liking, but I don't care because I will be back tomorrow for two chicken sandwiches. yyyyyyyuuuuuummmm

    Wow USB-C charging. And regularUSB A too

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    25 days ago

    Food was ok but no drive thru at Waikiki location. Big dining area and very empty. Servers very young and unsure of what to do.

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    6 months ago

    Kind workers and amazing food. The food came fast and so fresh. Overall I would come again!

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    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    “Let me start by saying that from what I've read in other reviews, this Chick-fil-A is fairly new.”

    Mentioned in 6 reviews

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    Waikiki Chicken In Paradise - Chicken Loco Moco!

    Waikiki Chicken In Paradise

    4.6(18 reviews)
    1.2 mi•Waikiki

    Nothing against Waikiki Chicken in Paradise, but I'm not going to lie - I had no idea the mini food…read moretruck park they're located in even existed, let alone had them on my list of bookmarks. However, after having to abandon our original dinner plans, we were no less intrigued after randomly stumbling across this place. While they may not have been our first choice for dinner, coming here was far more appealing than eating fast food or at the nearby IHOP! Although seeing so many folks at this mini food truck park may have been what caught our attention, it was the boxes of fried chicken on nearly every table that swayed us to try Waikiki Chicken in Paradise in particular. After skimming the menu, it wasn't hard to see why they were such a popular choice - everything on it sounded great. Granted, that's not overly difficult when there are only eight items to choose from, but tough to argue with the likes of fried chicken loco moco, fried chicken curry rice, fried chicken sandwiches, chicken & croffle, and fish & chips! Since we saw how big the portion were and didn't want anything too heavy (read: sadly, no loco moco or Japanese curry), we opted to split a FRIED CHICKEN RICE PLATE ($16.95) which came with a Fried Chicken Cutlet over White Rice with Mac Salad & Green Salad. Funny enough, despite already having a sense of how much food they give, I was still surprised by the generous portion size. As for how it all tasted, this was great. The breading on the chicken reminded me of Popeye's (though, without the spice), the batter was crispy, and the chicken itself was rather moist. As for the sides, the mac salad was pretty good, but the salad was a little heavy on dressing. If there was one thing I could change about our order, I think I'd want to see how it would taste with a sauce or glaze. At the very least, I'd definitely go with a different dipping sauce, like their Pineapple Ginger, Lilikoi Mayo, or Guava BBQ, as the Honey Mustard we went with tasted a bit generic. Of course, we could've solved both problems if we had gone with the Fried Chicken Loco Moco or Fried Chicken Curry Rice instead! I guess I'll just have to wait until the next time I'm in Waikiki!

    We got the Fried Chicken Meal and it was pretty solid! the chicken was so crispy and wasn't dry at…read moreall! fries were great and the mac salad was solid. the service was good, they were super nice and patient. this place is tucked in with a couple other food trucks/stalls and it's in such a cute area! there's seats and tables outside and it feels lively especially at night! definitely a place to check out if you're craving a somewhat filling meal!

    Photos
    Waikiki Chicken In Paradise - Outside

    Outside

    Waikiki Chicken In Paradise - Fried Chicken Sando

    Fried Chicken Sando

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    Fried chicken, fish, and taters

    E Chicken Ward

    E Chicken Ward

    4.4(34 reviews)
    1.3 mi•Kaka'ako
    •$$

    DO NOT ORDER HERE. They are currently closed even though their Uber Eats and DoorDash accounts show…read morethat they're accepting orders. I heard that they're closed for summer break, but I also heard that they're close permanently. Regardless, if you place an order on an app, good luck getting that refund! It took me over an hour chatting with different Uber Eats customer service, escalating the issue, and I finally received the refund days later because I refused to let it go. The food itself was just okay, but my husband was a fan. I didn't think the fried chicken was anything remarkable. If you want decent Korean fried chicken, go the little spot inside Paloma food court.

    I ordered the K-Crispy Chicken "Whole Pieces" and really got ripped off…read more Out of the 10 Piece box, only 3 pieces, 1 leg, 2 wings were complete pieces. They actually cut in half 5 pieces of the Chicken Backs and each 1/2 counted as a piece of overcooked chicken jerky! I also got a 1/3 of a breast section with bones and not even a 1/2 of a thigh. That totals my 10 pieces. More bones and excess crispy flour then consumable meat. NOBODY gives a Chicken back (or 1/2 a back)! Not Popeyes, not KFC or Zippy's who will remain my Favorite because I will only get ripped off the 1st time, never again. Additionally, they make you buy the sauce, the reason is due to no seasoning on the over floured bread...but it IS Crispy! The Chicken tenders were overcooked and REALLY Chewy around the edges. Just a LOT of breaded Crispy with no flavor, what "Chef" doesn't even use salt? Really, if you're going to risk testing this food, PAY for some sauce! I hope the Owner reads this and realizes that ripping people off by selling broken pieces that most Chef's throw away because they have so little meat on them, isn't going to keep him in business. The profit margin may be up while folks are trying it, spending their hard earn $$$'s, yet not coming back will be the ultimate demise of this business as many other have come and gone doing the exact same thing, not putting themselves in he patron's position. Ask yourself this: When was the last time you saw a bowl of whole chicken pieces and immediately grabbed one that was back bone chopped in half?

    Photos
    E Chicken Ward
    E Chicken Ward
    E Chicken Ward

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    Good Chicken Waikiki - Original

    Good Chicken Waikiki

    4.1(84 reviews)
    0.9 mi•Waikiki
    •$$

    Good Chicken Waikiki serves freshly made food, and the quality shows. Their sauces and seasoning…read moreare excellent, and the price is fair, especially for Waikiki, where you usually pay a premium for a lot less. The chicken mayo plate is great, and their other chicken, kimbap, and mandoo are good too. If you're in the area and want a solid, freshly made meal without the Waikiki markup, I recommend this spot.

    Checked out Good Chicken for the first time last weekend. Having eaten plenty of solid Korean fried…read morechicken over the years back in Northern Virginia, I was excited to see how local spots on Oʻahu measure up, but this visit fell a bit short of the mark. It wasn't bad, just nothing to write home about. Here is the breakdown of what we ordered: ~ Spicy Garlic Plate (comes with 5 pieces of wings, salad, and rice: Between the two flavors if wings we tried, this was the clear winner. Good heat and solid flavor profile. ~ Honey Shoyu (Soy) Wings: Needs a lot more punch. It was lacking distinct honey and soy flavor - everything tasted muted and very subtle compared to what you'd expect from a signature glaze. ~ Bulgogi Kimbap: Unfortunately, this did not taste fresh. The rice had that firm, dry bite that usually means it has been sitting in a refrigerator rather than rolled fresh to order. Service was surprisingly sluggish. We were the only table in the dining room, yet we still had to flag down the server multiple times just to get water refills and extra napkins. Decent crunch on the chicken, but given the muted sauces, stale kimbap, and slow attention, there are better spots to get your Korean fried chicken fix around town.

    Photos
    Good Chicken Waikiki
    Good Chicken Waikiki - Kimchi seafood paejon ($23.95) pretty good

    Kimchi seafood paejon ($23.95) pretty good

    Good Chicken Waikiki - Inside pan fried mandoo

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    Inside pan fried mandoo

    Jollibee - 2pc chicken Joy + Palabok meal *12/8/24

    Jollibee

    3.1(386 reviews)
    2.8 mi•Kalihi
    •$$

    I had the spicy 3-piece Chickenjoy (bone-in) combo meal with the Jolly Spaghetti, mashed potatoes,…read moreand an all-you-can-drink Diet Coke. The chicken skin had a nice crunch to it and the meat was juicy (not super oily, but juicy.) The mashed potatoes and gravy weren't bad. They were not super fluffy but a little more on the dense side. (Nothing bad, just dense.) The gravy was somewhat runny with just the right amount of saltiness. The spaghetti was surprisingly good! It's been a few years since I've gone to a Jolly Bee and I had imagined the spaghetti to only be sweet and savory. It was actually pretty good! (Not in an Italian way though. It was a little spicy, which I loved! I wasn't expecting it to be spicy so it was a very pleasant surprise! It was a tad sweet...just the right amount! (There isn't a 3-piece combo on the menu, but the server was kind enough to accommodate my request for an extra piece of chicken.) It came with a container of gravy that made me wonder what it was for, immediately. Then I remembered all the commercials and YouTube videos where food reviewers either slathered their chicken with the gravy or they dunked it into the gravy. I was so hungry that I forgot for a few seconds that the gravy was for the chicken, thus I drank most of the gravy!! The dining area is constantly cleaned and draws a diverse crowd. Because it is at the beginning of downtown it does attract some homeless people as well. But, that's life in the big city, right? When I went to the restroom I found it amusing that a male Jollibee employee was changing his shirt. It seemed he was done for the day. Overall, it was a pleasant meal. There's not much to be said since this is comfort food, not gourmet food!

    5 stars for the food and cleanliness. 2 stars for the…read morecustomer service. I'm very disappointed with my experience. I placed an online order early in the morning for a 5:30 PM pickup. I arrived around 5:40 PM, but getting into the parking lot took longer than expected because of the very long drive-thru line and limited parking. Once inside, I waited about 5 minutes at the counter before anyone acknowledged me. I was the only customer waiting inside. I even stood near the online pickup area for a while, hoping someone would ask if I needed help, but several employees walked by without acknowledging me. Two cashiers looked in my direction multiple times but continued their conversation instead of checking whether I was waiting for an order. I finally interrupted to let them know I was there for an online pickup and gave them my name. Unfortunately, there seemed to be confusion about my order. One employee pointed to another, who then pointed back to the first employee while continuing to prepare food. No one was able to tell me whether my order was ready. Thankfully, an employee wearing a different colored shirt (a manager I'm assuming) noticed I hadn't been helped. She immediately apologized, asked for my name, checked on my order, and informed the kitchen that more chicken needed to be prepared. Shortly after, another manager also stepped in, apologized, and helped get everything together. I finally left with my order at 6:09 PM, nearly 40 minutes after my scheduled pickup time. The food was fresh, delicious, and the restaurant itself was clean, which is why I'm giving 5 stars for the food and cleanliness. However, this isn't the first time I've had to wait an unusually long time just to be acknowledged for an online pickup. In the past, my food has at least been ready once someone finally helped me. This visit was different because not only was I ignored, but my order also wasn't ready. I understand that restaurants are fast-paced environments and that unexpected staffing shortages can happen if someone calls out sick. However, there appeared to be plenty of staff working during my visit. My concern wasn't the number of employees--it was the lack of communication, urgency, and teamwork. I believe additional customer service and workflow training could help employees become more productive and ensure that customers, especially those picking up online orders, are acknowledged promptly. A simple greeting such as, "We'll be right with you," or "Let me check on your order," would have made a significant difference. Good communication goes a long way and leaves customers feeling valued, even during busy times.

    Photos
    Jollibee - Achievements along the wall inside.

    Achievements along the wall inside.

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    Chick-fil-A - salad - Updated October 2026

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