They insisted in me getting a pastry and it turned out amazing! However, they should not be known for breakfast choices due to their refrigerator-cold sandwiches that's are premade. Besides this, a great experience, and very kind staff! read more

The baked goods look amazing as usual. I haven't tried any since new owners have taken over. However, the new Coffee is terrible now! When they used Full City coffee, they were my #1. The new coffee tastes like dirt. Sad to say goodbye to my favorite coffee spot for 20 years. read more

Stopped in for a quick cup of coffee and pumpkin walnut muffin; Palace Bakery didn't disappoint- delicious! The staff was very friendly too. read more

I have only ever had one thing from this place because someone brought them into work and a coworker snagged me a gluten free pastry. LET ME TELL YOU, This was the GREATEST most delicious gluten free item I have ever had in my whole life. It was delicious, soft, and had incredible texture, think regular suspiciously good texture. Im just saying I would drive from Springfield to this bakery just to get more in the future. This was absolutely delightful! read more

I'll admit it I'm a regular. I know names and most of the menu. I've had every scone they make and am a regular consumer of the breakfast sandwich. They have very good coffee and the quality of the baked good is as good or better than anyplace in town. But what really sets this place apart are the quality people that are working here. They are all amazing. Combine that with great consistent coffee and baked goods. This place is a winner. read more

The customer care is very poor and the way the owner confronting the customers is not really friendly and respectful. This shows that they don't care about customers satisfaction!! read more

Just to break it down Pros - Great Bakery 5/5 - Great Service 5/5 - Cute little shop in the middle of the street if you were walkin by 5/5 - Accompanied by a coffee shop right next door 5/5 Cons - Limited Seating (My favorite seat is usually by the window looking out and someone usually takes it *sad vace* lol) Before I make a review on a place, I always go there twice just to be sure that my review isn't biased and just based on my first impression of the place. I absolutely love their bakery though. Let's review a few stuff I've had: Pumpkin Chocolate Chip Cookie $2.05 - Boy that is one of the best cookies I've had in a long time, although I wish it had more of a pumpkin/cinnamon taste to it, it's got tons of little chocolate chips which is awesome.. Dark Chocolate Espresso Cookie $2.05 - Now this cookie is like a shortbread basically, it crumbles in your mouth and then you have your bite of chocolate which is amazing how they do it. It's got enough of that coffee espresso taste to it without being overpoweringly bitter so it's one of those cookies you'd wanna have accompanied with your cup of coffee for sure. Turkey Noodle Soup $3.95 - I do think it was rather expensive for just a little cup of soup to be honest I mean it was like the size of a coffee cup basically lol. It was a lovely touch to the bakery though but I think they should lower the price by a dollar maybe. My advice- Don't put all your crackers in at once cuz then it makes the soup a tad bit salty hahaha Chicken Dumpling Soup $3.60- I think they lowered their price or I just don't remember how much it really cost but my buddha this is one hell of a good soup. This little bakery has become my new place to get soup because their soups are SOOOOOOOOOOOOOOOOOOOOO good. Beats my mom's soups just by a tiny bit and my mom make's awesome soups if I say so myself haha. Doblets of dumplings accompanied with chicken chunks, carrots, celery, and a think chicken broth, I think I'm having a mouthgasim just thinkin about it hahahaha xD read more

They have MyChai, which is my absolute favorite chai brand, so bonus points for that. An extra shot (albeit a double shot) is $1.10, probably one of the most expensive up charges I've seen for espresso outside of an airport in quite awhile. On a Sunday by 10:30am they were running real low of pastry choices, but I was able to find three different items to satisfy I my families pastry cravings. I would highly recommend the brownie 'bites' as they are realistic portions of their deliciously dense and rich brownies without going over board. read more

Had a delicious raspberry strudel. Very fresh, flaky with lots of filling. Best pastry I've had in years. Lots to choose from. Excellent iced tea too. Nice staff in a busy place. read more

do yourself a favor and get their kale pesto twist when you stop in--so flaky and delicious

Weird mixed feelings about this place, which is why it probably doesn't have any recent reviews. Things don't add up here, it's like a mystery that needs to be unraveled but I just don't have the time. Love the historical look of the interior and the location. Then, the confusion starts: 1) there is a palace bakery side and a full city side, both apparently owned by full city. Both sides serve full city coffee and the bakery side line gets held up up the barista making drinks. Why haven't they streamlined this confusing business model? 2) there is no WiFi, not even this supposedly amazing city gigabit wizardry that's supposed to bless us now. We're literally across the street from city hall operations and park blocks and there is no WiFi. As a result, the clientele this place attracts is the retiree crowd. Not bad per say, but I'm almost 40 and I'm the youngest person here. Just why do the owners want to alienate the 90% of the population who want and need to operate like a 21st century human? 3) The full city coffee, from the bakery side, tastes like dirt. I'm still so confused. My Marionberry strudel was delicious. But it's mid morning and they have literally 10 things left in the case to choose from. It feels less bakery/coffeeshop and more akin to a weird pit stop next to an old timey bus station or something. I know I'm being all critical and everything and truthfully I'm still so confused by this place that all my thoughts aren't able to be fully fleshed out. My pain stems from the fact that I'm a teacher, and like many teenagers I've had in class over the years, I can see the amazing potential thats obviously here, but it's not being tapped if you know what I mean. read more

This place is amazing! Great food, coffee, staff, ambiance, WiFi, & music! New owners have made this a must visit Eugene destination. Hands does absolutely the best pastries in town. read more

Love this little bakery - great breads, properly decadent desserts, terrific cookies, croissants, berry scones, and - my latest guilty pleasure - individual brioche with a piece of dark chocolate baked into it....try finding that anywhere else in town. They're small and their offerings are limited, but the quality is top notch. Definitely my favorite Eugene "go to" spot when I need an afternoon caffeine/sugar/chocolate/carb fix.. On gray, rainy Oregon winter days, a cup of good coffee, a treat that's actually worth the calories, served by a nice counter person with a genuine smile can almost make you believe the sun is shining. read more

I thought I had experienced the best cannolo in Eugene, which happened to be at the Palace Bakery, but they outdid themselves. One Sunday we had a craving for some cannoli so we made the trip down to the Palace Bakery. We couldn't see any cannoli in the case, but the pastry chef happened to be there and since we were willing to wait she made some fresh. Wow! I've enjoyed several tasty treats from Palace, but that connolo was top of the list. Thanks for the great service. read more

Palace Bakery was bought by the Full City people, and a remodeling project earlier this year took down a portion of the wall separating the two spaces. Palace Bakery continues to make and sell amazing pastries and goodies, and has a limited selection of Full City coffee drinks made right there. I crave the savory croissants they are now selling. Definitely worth checking out. read more

Hmmm....what can I say? Great marionberry bread pudding, chocolate croissants, caramel swirl coffee cake and nice, strong lattes/americanos! Skip Starbucks for one trip and try this place instead when in downtown Eugene. #Corvsmb read more

Chocolate brioche! Chocolate ganache inside a (small) fist sized brioche with a squiggle of chocolate on top. Big enough to share. Worth a trip. read more

I bought a dozen cream puffs and paid $26. I sampled one and it seemed ok even though the bread was dry and it didnt have much cream. Gave the store benefit of doubt. Half way home, we broke open a second one and found a tiny bit of cream and pastry was dry and hard. So, I immediately returned to the store and informed the lady that I can't take stale cream puffs to a party. She insisted they were fresh and she refused to refund me and said she has to throw it into the trash. I left the remaining 11 cream puffs with her and walked out. Will I return? Nope. Poor customer service and low quality goods. read more

Always super friendly staff. Coffee is really great but pastries and cookies are soooo good. Love that it's close to work

I love this bakery!!! I have never been disappointed with anything I have gotten here. Their brioches are so good! If there is ever a line, I'm okay with it because it's just so hard for me to decide what to get. Tasty!!! I will be working downtown soon and can't wait to go here more often! read more

Great shop with an amazing Carrot Bar. It's kinda like carrot cake but better. And a very friendly and helpful staff. Looking forward to trying their eclairs! Can't wait to visit again. read more

I usually don't review places I've only been to once, but they have something here which truly deserves praise - $1 baked bites. These are smaller portions of their baked goods, like lemon bars, turtle brownies, etc., which are about 3-4 bites and $1. So good and such a great pick me up at the end of the day or during a lunch break. read more

This place is hands down my favorite in town. There are flashier bakery cases in town, but when it comes to taste these guys win! They carry the essentials & they actually taste as good as they look. read more