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    Packed Moving Solutions

    3.8 (32 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Packed Moving Solutions

    In-state moving

    Out-of-state moving

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    Voicemail left by someone with this computer.

    Awful service. Couldn't take their call at the time they reached out and preferred communication by email. This is the voicemail the guy left when he called back. Unbelievable.

    Scratched up shoe rack

    Worst movers I've ever used in Chicago. AVOID at all costs and be careful. The movers ruined 3 pieces of furniture including my sofa. When I sent pictures of the damage to the owner Dave, he refused to accept any responsibility and was totally unprofessional (kept denying the photo evidence right in front of him and making excuses). When the movers heard about my complaint, one of them called me up and threatened me (said things like "I know where you live" and "you don't know who you're messing with").

    Broken granite on entry table

    Hi! We hired three guys to pack and load our trailer. We have moved from Philadelphia to Florida to Chicago and were getting the trailer loaded for Texas this time. We know exactly how packing and loading works since we have done this in our three past interstate moves. They gave us an estimate of approx $600 from 10:00 am to 5:00pm. We had already packed all clothes, 90% of kitchen, 100%toys and all small items that were not breakable in the boxes and had kept the boxes in the garage. So it all seemed reasonable to ask them to pack our TVs, China and all furniture carefully and load in the trailer. Dan and Kevin came at 11 am(instead of 10:00 am and third guy missing)and said they did not bring packing supplies as we had decided. Their car stopped working as well when they reached our home. They asked to borrow our car but my husband offered to go with them to U-Haul and they got all the packing supplies. Finally they started at noon. They were on the phone talking not just listening to music and went out and sat in the car etc. multiple times. We tried to reach out to David, their team leader(we were told) who said he was on his way and will reach by 2 pm. David arrived at 3:45 pm and said he couldn't find the third guy. We called all the guys together and said that it is 4pm now and only about 10% of the stuff was packed and we were very concerned. David had a pretty bad attitude and was rude about the whole thing. He had a fight with Dan at our home saying they were idling around and not really packing etc. David sat in his car and was on his phone the whole time. He said he is the supervisor and is not expected to actually do the work and only coordinate. Long story short, the three guys walked around and worked extremely slowly. We were paying them hourly. They called more guys from other team at around 9pm and then it became a party for them and they were being very loud in our home. I left at that point and my husband and his friend stayed. They finished, with 5% still remaining for us to pack later at 1:00 am. They charged us $1350. I was still waiting to post the review to see if my stuff was packed nicely and will reach our new home without any scratches etc. When the unloaders came here in Texas, everything was packed horribly. They said it was like booby traps. Our TV screen was broken. Our entry tables' granite was broken in half. I am paying $380 now to get a new one. My office desk from Havertys had its entire wood finish peeled off. My kids' Little tike table was broken. The list is endless. I am shocked by their unprofessionalism and how badly they treated us and our beloved belongings. Below are some of the pics for you to see and decide. I hope they can become better people and be kind when they handle people's' belongings. It really hurt me to see all my things being unloaded and in that shape.

    Scratches on a solid wood dresser

    DO NOT HIRE THIS COMPANY!!! I hired this company on 5/5 through Uhaul to load my truck on 5/30 at 8 am. On 5/29 at 10:45 PM yes PM David called to advise me he took a job for 7 am and would not be available until between 10-11 now. At 11:30 I called to ask when they would be arriving as they were still not there. David advised me they were 90 minutes away and were still working on the job. Well 6 hours later he finally arrived, which obviously set our move way late. No apology just started quickly moving my items around and throwing items around. My husband advised him to be careful with our items as he was gonna damage it. His response "I'm a professional I know what I'm doing" my husband told him "Ok but I'm gonna hold you to that" Needless to say multiple items were damaged which was obviously no surprise. They loaded our items and ran out of room so they had a guy literally sitting on top of boxes moving furniture and boxes to try and fit in the front of the truck. Most of the time they were there David was on the phone talking to other customers and setting up jobs. Additionally they had a guy that stood around laughing and making crude jokes and not working. This caused them to go over the time and required me to pay an additional amount. They were smoking at my house and left butts all over my yard which I had to clean up after they left. David at one point advised me if it would be ok if he left because they were late to another job and the customer was getting angry. We also hired the same company to clean the house as this is another service they provide. I advise that you don't hire them for that service either as they did a horrible job and I had to have them come back twice to complete the job. Not to mention David changed the price and added additional fees to that job. Upon arriving to our destination we had multiple pieces of furniture damaged. I contacted David directly and his response was that they were already damaged and it was my fault that I didn't pack them correctly. If I was supposed to do all the work to ensure my furniture was adequately packed then why did I pay over $600 for their service. David offered to give me $100 to get me to leave him alone as he didn't need that energy in his life or business. If you didn't damage it than why am I being offered $100 to leave him alone. That does not even come close to covering an solid oak dining table that is scratched up and a chunk taken out of it.

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    6 years ago

    These guys were a great help! Furniture Tetris masters with excellent communication and professionalism.

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    9 years ago

    They provided loading and unloading services for our move. Reggie and Reggie were fantastic. I would absolutely use then again. Thanks!

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    Ask the Community - Packed Moving Solutions

    Review Highlights - Packed Moving Solutions

    Crew members Devante and Carlos were friendly and hard-working, wrapping all our furniture quickly and well.

    Mentioned in 2 reviews

    Read more highlights

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    The Apartment Specialist Movers - I have 2 of these mirror-plated nightstands that delivered in perfect condition.

    The Apartment Specialist Movers

    (275 reviews)

    Excellent Service, Jesus and Brian worked efficiently and effectively making my move super easyread more

    I had hired these movers from a friend who had positive things to say about the company. My…read moreexperience overall wasn't the best. I reached out to Mike to address a few concerns regarding our move. First is my damaged office chair. My computer chair was not wrapped during the move, which resulted in permanent staining. I noticed this damage immediately after the chair was brought into my new place. When I pointed it out to one of the movers, he acknowledged it but said he wasn't sure what happened and did not offer further explanation. Given that I was charged for wrap and tape, I expected that all items requiring protection, particularly fabric furniture, would be appropriately wrapped to prevent damage. During the initial phase of the move, there was a noticeable delay when the entire team was at the loading dock. My partner and I had to wrap our TV ourselves using their blankets and our tape. After waiting 10-15 minutes without seeing any movers return to the apartment (despite the fact that my partner, a family member, and I had already brought everything to the hallway), I went downstairs to check. I found two movers sitting on stools using their phones, with my furniture and items not loaded in the truck yet, and a third seemingly sorting through a toolbox? This delay was concerning, especially since I only had the freight elevator reserved for two hours, a timeframe that should have been sufficient given how prepared everything was (e.g., all items boxed, only large furniture needing disassembly). I mentioned the time constraint (10 minutes left of the reservation of the elevators) to the team, and only then did they return upstairs to continue moving the remaining items. Once we arrived at the new place, I noticed further inefficiency. While one mover worked on reassembling my bed frame, the other two were reportedly downstairs folding towels. The assembler was missing tools and had to make multiple trips up and down the elevator to retrieve the necessary items. This extended the move time unnecessarily and raised concerns about how time was being managed while I was being billed hourly. Lastly, I had to manually remove tape that had been applied directly to my furniture, including the TV stand, which could have potentially caused damage. That said, I felt there was a general lack of urgency and coordination that extended the move time and caused some frustration on my end. I've respectfully paid the full amount, including a tip for the third mover who was added last-minute without charge. Mike was contacted and someone emailed me back and accused me of lying and saying my chair already had a stain and willing to offer you $20 for cleaning products to help remove the stain. And a $20 credit on any future moves. No, thanks. My chair did not have a stain prior and if there was, the crew did not mention it beforehand. But they were able to mention about my cracked drawer frame? I hired and paid for movers to safely and professionally move my items with efficiency, not to damage my chair by not wrapping it at all and moving without any urgency as I was billed hourly. If my partner and I did not help move items, it would've taken them even longer than 5 hours to complete the move. 2 stars because the guys were kind and at least moved our stuff with our hand in help. Other stars knocked off for lack of efficiency during the move to then be charged more per hour and damaged $100+ furniture item, which then was only offered $20 for cleaning products and $20 off for our next move? Not ok.

    Packed Moving Solutions - movers - Updated May 2026

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