1. Packed Moving Solutions

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Elmwood Park, IL

Packed Moving Solutions

3.8 (32 reviews)
Closed • 8:00 am - 6:00 pm

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Services - Packed Moving Solutions

In-state moving

Out-of-state moving

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Reviews With Photos

Voicemail left by someone with this computer.

Awful service. Couldn't take their call at the time they reached out and preferred communication by email. This is the voicemail the guy left when he called back. Unbelievable.

Scratched up shoe rack

Worst movers I've ever used in Chicago. AVOID at all costs and be careful. The movers ruined 3 pieces of furniture including my sofa. When I sent pictures of the damage to the owner Dave, he refused to accept any responsibility and was totally unprofessional (kept denying the photo evidence right in front of him and making excuses). When the movers heard about my complaint, one of them called me up and threatened me (said things like "I know where you live" and "you don't know who you're messing with").

Broken granite on entry table

Hi! We hired three guys to pack and load our trailer. We have moved from Philadelphia to Florida to Chicago and were getting the trailer loaded for Texas this time. We know exactly how packing and loading works since we have done this in our three past interstate moves. They gave us an estimate of approx $600 from 10:00 am to 5:00pm. We had already packed all clothes, 90% of kitchen, 100%toys and all small items that were not breakable in the boxes and had kept the boxes in the garage. So it all seemed reasonable to ask them to pack our TVs, China and all furniture carefully and load in the trailer. Dan and Kevin came at 11 am(instead of 10:00 am and third guy missing)and said they did not bring packing supplies as we had decided. Their car stopped working as well when they reached our home. They asked to borrow our car but my husband offered to go with them to U-Haul and they got all the packing supplies. Finally they started at noon. They were on the phone talking not just listening to music and went out and sat in the car etc. multiple times. We tried to reach out to David, their team leader(we were told) who said he was on his way and will reach by 2 pm. David arrived at 3:45 pm and said he couldn't find the third guy. We called all the guys together and said that it is 4pm now and only about 10% of the stuff was packed and we were very concerned. David had a pretty bad attitude and was rude about the whole thing. He had a fight with Dan at our home saying they were idling around and not really packing etc. David sat in his car and was on his phone the whole time. He said he is the supervisor and is not expected to actually do the work and only coordinate. Long story short, the three guys walked around and worked extremely slowly. We were paying them hourly. They called more guys from other team at around 9pm and then it became a party for them and they were being very loud in our home. I left at that point and my husband and his friend stayed. They finished, with 5% still remaining for us to pack later at 1:00 am. They charged us $1350. I was still waiting to post the review to see if my stuff was packed nicely and will reach our new home without any scratches etc. When the unloaders came here in Texas, everything was packed horribly. They said it was like booby traps. Our TV screen was broken. Our entry tables' granite was broken in half. I am paying $380 now to get a new one. My office desk from Havertys had its entire wood finish peeled off. My kids' Little tike table was broken. The list is endless. I am shocked by their unprofessionalism and how badly they treated us and our beloved belongings. Below are some of the pics for you to see and decide. I hope they can become better people and be kind when they handle people's' belongings. It really hurt me to see all my things being unloaded and in that shape.

Scratches on a solid wood dresser

DO NOT HIRE THIS COMPANY!!! I hired this company on 5/5 through Uhaul to load my truck on 5/30 at 8 am. On 5/29 at 10:45 PM yes PM David called to advise me he took a job for 7 am and would not be available until between 10-11 now. At 11:30 I called to ask when they would be arriving as they were still not there. David advised me they were 90 minutes away and were still working on the job. Well 6 hours later he finally arrived, which obviously set our move way late. No apology just started quickly moving my items around and throwing items around. My husband advised him to be careful with our items as he was gonna damage it. His response "I'm a professional I know what I'm doing" my husband told him "Ok but I'm gonna hold you to that" Needless to say multiple items were damaged which was obviously no surprise. They loaded our items and ran out of room so they had a guy literally sitting on top of boxes moving furniture and boxes to try and fit in the front of the truck. Most of the time they were there David was on the phone talking to other customers and setting up jobs. Additionally they had a guy that stood around laughing and making crude jokes and not working. This caused them to go over the time and required me to pay an additional amount. They were smoking at my house and left butts all over my yard which I had to clean up after they left. David at one point advised me if it would be ok if he left because they were late to another job and the customer was getting angry. We also hired the same company to clean the house as this is another service they provide. I advise that you don't hire them for that service either as they did a horrible job and I had to have them come back twice to complete the job. Not to mention David changed the price and added additional fees to that job. Upon arriving to our destination we had multiple pieces of furniture damaged. I contacted David directly and his response was that they were already damaged and it was my fault that I didn't pack them correctly. If I was supposed to do all the work to ensure my furniture was adequately packed then why did I pay over $600 for their service. David offered to give me $100 to get me to leave him alone as he didn't need that energy in his life or business. If you didn't damage it than why am I being offered $100 to leave him alone. That does not even come close to covering an solid oak dining table that is scratched up and a chunk taken out of it.

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7 years ago

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3 years ago

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David M.

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4 years ago

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8 years ago

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6 years ago

These guys were a great help! Furniture Tetris masters with excellent communication and professionalism.

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6 years ago

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8 years ago

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10 years ago

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6 years ago

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9 years ago

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10 years ago

They provided loading and unloading services for our move. Reggie and Reggie were fantastic. I would absolutely use then again. Thanks!

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10 years ago

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Review Highlights - Packed Moving Solutions

“Crew members Devante and Carlos were friendly and hard-working, wrapping all our furniture quickly and well.”

Mentioned in 2 reviews

Read more highlights

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Expert Movers

Expert Movers

(250 reviews)

Austin

This is my second time using Expert Movers. It was a second great experience…read more The office made the scheduling easy and their responses were prompt and on-point. I was most impressed by Wilver and his crew to overcome obstacles, mostly from my building. They did great work and I'm very pleased with how my moving day went. Well done all!

TL;DR: These are the best movers I've ever worked with anywhere in the country…read more We've hired Expert Movers twice. Once to move between houses in the city, and once to pack our things and load them into a truck that we're driving to another state ourselves. Expert Movers were incredibly professional both times. Here are some highlights: - Not a single piece of damage to any item or the house during either move. - Very hard working movers who are strong and can safely lift even very heavy items. - Locally owned so it's easy to get someone on the phone if and when you need. - All materials provided and everything completely handled. I literally sat there playing video games for a few hours during one of the moves. This last time we moved they really outdid themselves. We needed somewhere to store our 26' moving truck for the night between packing and loading. We didn't know where to store the truck so we called Expert Movers for their advice. They ended up offering to drive the truck to their lot, store it there overnight for us, and then drive it back the next morning *free of charge*! Crazy stuff. These are good people. Worth every single penny and we won't even bother calling another moving company if we ever need to move back to Chicago.

Packed Moving Solutions - movers - Updated November 2026

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