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    Page 4 of 7

    Ask the Community - Optimum

    Review Highlights - Optimum

    My experience with Sudden Link was beyond my expectations.

    Mentioned in 6 reviews

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    Plumas Sierra Telecommunications - Aaron Whitfield works for PST and left a 5-star review for PST, not mentioning that he works for PST.

    Plumas Sierra Telecommunications

    (17 reviews)

    When it works, PST is great. The problem is that I've had issues with either completely loosing…read moreservice very often at about 4pm for about 30 minutes or the upload speed drops below 0.5 Mbps. With an upload speed that low it becomes very difficult to even surf the internet. And impossible to use Zoom or send email attachments. The techs that come out are very competent but the outsourced call center tech support isn't very helpful. I've had to call multiple times to get certain issues resolved. Since it seems the issue isn't fixed the first time I call.

    PST is engaging in manipulative and dishonest business practices…read more Over on Google reviews PST you will find a 5-star review of PST with no comment by Rich Green. Mr. Green is the RF tech FOR PST. This is the same person who after reporting problems with their service in Dec of 2017 didn't bother to do his job for almost 4-months. After two months of repeatedly calling them Mr. Green told me the he would get to it "next month". [https://www.linkedin.com/in/rich-green-79821128] Most of PST "positive" reviews are from facebook. You will find another 5-star review from Aaron Whitfield posted from facebook. Mr. Whitfield can also be found on Linkedin. He is the network engineer for, you guessed it Plumas Sierra Telecommunications. [https://au.linkedin.com/in/aaron-whitfield-bb717699] You will also find a glowing review from Joseph Okoneski, who also works for PST as their sales rep. [https://www.linkedin.com/in/joseph-okoneski-4514a810] Kyle Hardee, who is the Project Coordinator for PST [https://www.linkedin.com/in/kyle-hardee-84586773] Bill Zeme, who is the grant coordinator for PST [https://www.linkedin.com/in/bill-zeme-a9b2b565] That's five 5-star reviews that DO NOT mention the fact that all work for PST. I suspect that Kristen Wolcott-Schiavone, Cheryl Bell and Ryan Wellings also work for or have connections to PST as well. If true that's eight 5-star reviews from the employees of PST. This is not the first time I have found PST engaging in dishonest conflicts of interest by their own employees protecting their incompetent butts.

    Optimum - televisionserviceproviders - Updated May 2026

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