So how many of you have went away on a trip or vacation last minute and forgot your charging cord…read morefor your laptop?! Not a lot available here in town and you know it's gonna cost you so I was so glad to have found this place in town. He was very helpful in all things computer. I just needed a charging cord but witnessed him helping someone in shop on their laptop with a virus or something and he was so very helpful. He will let you even try the cord to make sure it works ok in the store since some brands are picky on after market items. We needed one for a HP computer but in searching through town he was the most conveniently located. Thank you for your professionalism and knowledge. Thanks for your help.

The service was absolutely great!! Kevin was very friendly, very accommodating, responded via email…read morepromptly, great value and price, and helped us get some things done quickly for our wedding. Thank You!!!

A few weeks ago, I was in need of an IT Specialist, who could move some very OLD email and files…read morethat I could not export. It took me a couple of days, and found Dave, owner of IT, who took on my issue and in about a week was able to get the job done. He was extremely good with customer service and support. Great value. Highly recommend.

I am a small business owner based in Morrison, Colorado. Dave at Independent Technologies operates…read moreas my IT department. He is extremely responsive, efficient and always finds a budget-friendly approach to my IT needs and issues - often saving me loads of money. The fact that support is remote is never an issue as the team can always explain what needs to be fixed if it is a hardware issue, on the software side they can seamlessly plug in, get visibility and fix it immediately without any security issues. I wouldn't have succeeded in my business without Independent Technologies' expertise. THANK YOU!

The guys at this place saved my butt a few months ago. I'd just arrived in Truckee with a…read moremoribund, circa '03 Dell Inspiron 5160. It needed a power source and battery, parts which my SD pc gearhead said were unavailable. Timing was critical in that I had a huge legal assignment due and the laptop was simply dying every time I turned it on. I had tried to fix in San Diego before I left, but my schedule was bonkers and I'd been told the problem wasn't fixable. I came to Truckee hoping that the laptop would last long enough for me to finish my assignment. It didn't -- what flickered in the Southwest terminal at Lindbergh went black in Truckee -- and I was pretty desperate. Sierra Tahoe Computer had the parts, plus an Enter key which I'd long given up on. Thanks to their inventory and spectacular customer service, I was out their door and into the sleet with a healthy laptop in under 30 minutes. Reasonable price and they saved my sanity, laptop and GPA! Thank you, Eric (the owner) and Germano (techie).

Great tech support, had an issue with my router that was quickly resolved and I was given the…read moresupport I needed when my Windows 10 needed a full reflash. Will use again and recommend.

Prior to coming here, we called this location multiple times. They didn't pick up, so we came to…read morethe location. Upon arrival, we entered the store, and my friends were turned down immediately. The employees did not even look at her phone and told her they couldn't do anything. The phone was typing by itself and no one bothered to even look at the phone. Horrible business strategy.

Worst service I've ever had, if I could award zero stars I would. I brought my computer into the…read morestore looking to purchase a computer charger for my Mac Book Pro. They indeed sold me a charger but not the right model for my computer. I was out of town for a few weeks and when I went to return the item one of the tech guys insisted that it was the right charger and that it must be the battery on my computer. I ended up replacing the battery myself, and still had charging issues. At this point I brought the computer to Apple, which I should have done in the first place. Wouldn't you know, before I could even tell the gentleman at the Genius Bar what my problem was he told me I had the wrong charger for my computer. (it was meant to power a smaller computer such as a powerbook). I purchased the correct item from Apple and went to return the wrong charger to Lake Tahoe Online. Upon arrival I was greeted by a gentleman at the front desk who gladly set up my return. He then told me he had to get approval and grabbed the owner of the store. When she came out she did not let me explain why I wanted to return it and immediately told me no returns. I then tried to explain what the problem was but still she kept interrupting me mid sentence saying no returns. Eventually she threatened to call the police on me if I did not leave the property. I decided to let that happen and when the police arrived she simply said, "it's my business and I can operate it the way I please." I ended up leaving with no refund. All in all, i ended up spending $95 dollars for a charger that won't charge my computer, $80 for a new battery (not purchased at the store), and another $90 for the correct charger at Apple. I will never step foot in this store ever again unless wide spread looting takes place in the North Lake Tahoe area.

From the owner: Lake Tahoe Online is a full-service IT and digital marketing solutions provider servicing…read moreresidential and business customers in the Lake Tahoe region. Our MSP or computer maintenance programs for small businesses ensure your on-site and remote staff have access to the tools and support they need to help your business succeed. We offer computer and network support, sales and service, WiFi installation, website design, social media and email marketing.

Perhaps I was naive but I thought my cheap little Toshiba would run forever and a few years ago,…read morethe hard drive just crashed--with of course, my entire life on it including a small consulting business. AND of course, I freaked out. I called a few businesses but was impressed by Leonard's quick and straight forward diagnosis and his availability, as in, I have some time right now and he's local which I like. (I also run a small business so know how it is to be on your own). He understood my panic. "I can look at it in a few days" doesn't work when your computer goes down=our lives now (for better or worse). He was able to retrieve everything off my hard drive and it's on an external hard drive now, and replaced my hard drive with one he described as indestructible and apparently so because this was years ago and this little Toshiba with the new high capacity hard drive is still doing fantastic. It's fast, apparently indestructible (at least inside my home; I never take my laptop out of my house), and the storage is excellent. I remain extremely pleased, oh and all for less than $300! Thank you Leonard!

From the owner: As a 45-year career IT professional, I offer many years of experience in problem determination and…read morecorrection. As a bonus, I offer compassionate computer service, thanks to a university degree in Clinical psychology that few technician have. I am patient and will carefully listen to your description of what is required and will do my best to explain how your computer and/or network operate so you can come away with a better understanding on how you can correct problems on your own.