Friendly, knowledgeable and fast. Thanks Miles! We brought in a computer with a broken charger in it and a television box that needed repair. Miles took care of the computer fast and we were able to buy a new charger. Took 10 min. Since it's a computer place they weren't able to fix my tv but recommended someone in town. read more

Reno Computer Fix did an Excellent job with my computer issue. I came in because of a virus and needed it wiped clean. Both Earl and Miles were soo very helpful and reassuring that it will all be taken care of. They were able to get my computer back to me quickly and reinstalled all that I needed. I was very happy and satisfied. read more

I am so glad I came to these guys! They helped me with my laptop after I thought it was a goner. They showed me some things I could do to help it run better as well as helped me understand the health of my computer, even taking the time to replace a couple of screws that had fallen out. Super friendly and patient in explaining all the stuff I needed to understand- I cannot recommend them more! read more

Amazing place, I was looking to buy a top tier CPU Cooler (ThermalRight Peerless Assassin) and out of a short handful of calls made on other computer store nearby including the "Business Fear-monger" Best Buy, these guys had it and I was thrilled to know they had good stuff. Went in and the man I talked to was super knowledgeable about PC parts beyond the specs such as the current news about certain PC components and pricing. Amazing and definitely worth checking out if you have any PC related issues, questions or looking to buy something from them, they can hook you up. read more

They fixed my external hard drive which had fallen and broken. Saved my behind big time!

Needed a new port for my laptop. They need to order the part, but once they got it, it only took a couple of hours to fix.

I needed help removing my bottom laptop panel last screw. I popped in and I was helped right away. No charge. Good guys. And now I want them to build my kickass gaming box. read more

A five star computer experience from Reno Computer Fix on Wells. I was referred to Reno Computer fix by my banker because I had my computer compromised. The Owner, Justin Pederson worked with me to save important documents and photos from my computer and put that info on a flash drive. My computer was left there to be wiped clean of spyware or whatever might be bad. Today I came to pick up my computer. First off it was all shiny. My computer was updated with Windows 11. Wow! Thank you for installing this for me! My important documents were put back into my clean computer in a document file so I can find them, and none of my important documents were lost. Myles, the manager, took time to educate me about my computer. He showed me everything they did to clean & protect my computer. Internet explorer is now called Microsoft edge. They also installed a full office suite...what? How cool and so generous is this company. I am so happy I chose Reno Computer Fix. A company that really cares about their customers. I feel so happy my computer is clean and protected. My iphone was also reset back to factory and all iCloud Photos were saved. I am personally grateful for the care shown for my documents, photos, computer and iphone by everyone at Reno Computer Fix. They also showed me that I DID have spy protection in my computer but I didn't know that!! Thank you again to Reno Computer Fix. Thank you to Owner Justin, Manager Myles and Software Expert Jeff. I will tell my family about my experience and know I will not be looking for anyone else to service my computer except Reno Computer Fix. A 5 Star experience with so many thanks for all of your expertise. Julie A read more

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Review DO NOT GO HERE. The first time I went to them they had my computer for a month and gave no communication about the progress of the repair, even when they had to order new parts. Then, a month after I got the computer back it broke AGAIN. They were kind to warranty the work, but I asked them to please inform me when the part came in. They didn't say anything for a week and I HAD TO CALL to ask if the part had come in. The part came in a WEEK PRIOR AND NO ONE SAID ANYTHING. They are horrible at communication, and the person who answers the phone has no clue what is going on, and rarely answers the phone. I have tried to be patient and understanding with them but they need to re-evaluate their business model, because every interaction I have had with them, except the very first one, has been extremely disappointing. read more

I am a Senior who is pretty good with technology but when I need help, this is where I go. Very kind, knowable, patient. I also am able to learn because they have no problem helping me to understand. read more

They were great. helped me quickly and efficiently today and I appreciated it. Super easy

I installed RAM into my computer and it worked. But, even though my computer said THE RAM was installed, it wasn't making it available. So, I flashed BIOS to the latest version. Somehow, that bricked my PC. I tried everything, but the USB drives didn't read anything anymore. Nothing came on but the lights and the fans. It seemed dead. I took it into Reno Computer Fix and eventually got a call from one of the techs. He explained to me that my RAM was optimized for servers and the new BIOS version was incompatible witbit. He suggested a different brand of RAM and I was able to get it for a steal from New Egg. I ended up getting two sets of RAM instead of just the one. I brought them in, the friendly and knowledgeable tech (I suspect he was Justin, but I can't remember well enough to be sure) who I spoke to on the phone popped them in for me. He only charged me the diagnostic fee and I had my gaming computer back. I was stunned with how they were able to help me with a problem that seemed hopeless, and they didn't extort me when most other companies would have. They know their craft, and they care about their customers. Two weeks after service, Justin contacted me by email to make sure everything is working well. It is. I would recommend Reno Computer Fix to anyone with computer issues. They will sort you out and treat you fairly. read more

My business is Hi-cap firearms jewelry and more. If my computer is down, my business is closed until it is fixed. Justin got me back up and running very quickly and at a great price. I highly recommend Reno Computer Fix. read more

Great customer service. Very professional. Myles is amazing. Highly recommend them...

I came here to get my fingerprints taken for work through Fieldprint. The process was very easy. When I called to ask about the process, the staff was knowledgeable and answered all my questions. When I came in to get my fingerprints done, the staff greeted me shortly after arriving and the service was done immediately after I was greeted. It was a quick process and the man who helped me was friendly. The shop was very clean, well-maintained, and comfortable for a customer. read more

Reno Computer Fix - Front desk area - IT Services & Computer Repair Near Me - Reno, Nevada

Recently had laptop issues which had me looking for another. Found RCF on the internet with a welcoming ad and great reviews. Myles assisted me and told me he thought it could be repaired and would have it back to me the same day. I thought it was too good to be true, but Myles drew me in with his quiet calm demeanor and while I believe it was a very difficult complex repair, his software guy managed to fix it and it is working better than ever!! And all for a too reasonable price!! Hard to imagine in this day and age...competent work, kind employees, and, in an age of constant ripoffs, low cost and absolutely no up-sales. REMARKABLE Grabbed some business cards to give to other seniors needing computer help. Thank you very much Myles...God bless you and yours. read more

I came in for some questions and problems. Myles helped me and understood the situation instantl. I went back and performed the things he asked and it worked. I called him a couple more times throughout the day and he helped me. Super helpful and nice. Great experience highly recommend. read more

I went to Reno Computer Fix for fingerprinting services. Based on my own interaction with and observations of Justin's professionalism with prior customers, I would be happy to bring my computer repair business his shop. That's how good the feeling I had when I was there. When my stuff brakes or if my kids want to build a computer workstation, Reno Computer Fix is where we are taking our business. read more

This gentleman was so nice. Didn't make me feel dump about the situation I was in with my 16 year old lap top and didn't charge me to print it out. Even the guy delivering supplies was the nicest. Thank you so much for all your help read more

This place is hands down the best computer repair shop in town. This is the second time we've had to take a PC in for repair. They are knowledgeable and efficient. read more

Jeff and team are incredibly nice and efficient. They fixed my laptop in the matter of days (mid-semester!!). Extremely cost effective and I didn't feel as though I was taken advantage of which is huge for me. read more

justin kicks ass ! returned call came over 2hours after my request and fix ed all my computer problems up and running and a happy camper ! reno computer fix will be go from this point on ! aloha from k-nine as dog the bounty hunter double read more

Reno Computer Fix - IT Services & Computer Repair Near Me - Reno, Nevada

Service beyond my expectations. Myles took care of me and then went above and beyond. Hard drive failed, operating system corrupted and they not only retrieved the data but put in another SSD drive for added storage at no extra cost. I also watched how others were being treated in my two visits and the relief was evident when they left the counter. Well done gentlemen. read more

My laptop is basically a glorified typewriter and photo storage unit. So when it wouldn't open any programs, I looked to Yelp to find a nearby computer expert. There were great reviews about this small shop on Wells, so I headed there. Easy to find, it's in the building with Walden's, they share the parking lot. It doesn't open until 10 am. I walked in with no appointment and was helped immediately. I explained what I could, the very young employee explained "stuff", at which I laughed and asked is it fixable. Computer language isn't my thing. He was still very polite and went over his recommendations. I filled out some paperwork and left it. A few days later when promised, I received a phone call that it was ready for pickup. The same staffer reviewed the worked done, gave me the backup I requested and got me checked out quickly. Even though I know nothing about computers, I appreciate the staff trying to explain my problems and the solution. I think they will being doing a great job at maintaining my typewriter. read more

Had laptop issues, returned to Reno Computer Fix for help and Miles was fantastic. Had it running perfectly again in only 15 mins. Can't say enough about how pleased I was with their help and service. Don't hesitate to contact them if you need help. You won't be sorry. Mike R. read more

For the last 5 years ish my overpriced Asus laptop has been collecting dust due to its inability to charge. A friend of a friend, who does computer repairs, looked at it and gave me a grim diagnosis: I needed a new motherboard and all sorts of other mumbo-jumbo. Finally, since I'm going back to school, it was either time to bite the bullet on something new or get the damn thing fixed. I called first, seeing if they do in-house micro soldering (which they do, with a disclaimer) which was the cheap fix. With a yes answer I took a ton of wrong turns and finally found the place. These guys definitely know their stuff and are passionate about what they do. Super nice and courteous. The shop is exactly what you'd expect - filled with spare parts (though clean) and obscure band posters and paraphernalia. When I explained in detail the prior prognosis one of the guys sat down and opened up my laptop. And then he basically said everything that I was told was bogus. He grabbed a charger from a dead laptop, same make a model, and plugged it in. Like fucking magic my laptop is charging with zero issues. So I bought the damn charger and left happy. And irritated on how stupid I felt for having a very expensive book end for 5 years. Now I just need to take it BACK in as it's so old it seems to have forgotten what wifi is. Sigh. Repeat customer for life here! Keep up the good work guys! read more

I have not only gone to Reno Computer Fix for problems with my computer but I also purchased one of the best computers I've ever owned!! It lasted 8 years (I dropped a drink on it)! The monitor was awesome. The computer, for me, was state of the art. And the price was ridiculously low. Also, when I go in just because I don't understand how to use a feature or have messed something up they are so kind and patient. They have never charged me for anything other the the products that I buy. Free help and advice. Pretty great! read more

Whenever I have any kind of issue with my laptop, I always bring it to Computer Fix. I have been going to them for years. They are always kind and quick to assist me with any issue I may have. I recommend them to anyone who has any kind of issue/problem with any of their electronic devices. Thank You Justin for all your help...You're Awsome!!! read more

Unprofessional and unhelpful. Tell you one thing on phone and another in the store. Wasted time and let without a solution essentially because staff member was not interested in helping. read more

I spilled wine on my keyboard!!! Took my computer in to Reno Computer Fix, they were able to fix my computer for a reasonable fee. I was back in business in no time! read more

I spilled water on my laptop. The first place I went to before here (although they were nice about it) pretty much turned me away immediately, saying there was nothing they could do, parts would take months to arrive, and I should just buy a new laptop. My laptop was $1500 so I sought to seek out a second opinion. Thats when I found Reno computer fix. The person who helped me was so nice, they've dealt with reviving spilt on laptops before and explained the entire process and gave a price breakdown. They told me they would take everything apart, dry it, scrub away any corrosion, and test individual parts. After looking at it, they told me which parts needed to be replaced which was only the motherboard and power button, gave me an ETA, and it only cost and extra $165. MUCH better than having to buy a whole new $1500 laptop. So relieved that I found this place and the customer service I've had so far has been awesome. read more

I purchased a used Dell tower from them a couple of years ago. I developed a small problem and the fixed it on the spot, at no charge. Can't recommend them highly enough. They are smart and fair. read more

Justin was so helpful and he showed me so much! I learned all about the insides of computer!

We took my daughters computer in after a year at college and it was time for a replacement. They got us all set with something pre-owned. They were very patient with us. It's been great. read more

Reno Computer Fix anagrams to "exotic femur porn" but that is merely coincidence, okay?! They fix computers. And they know how to fix whats wrong with your computer. I've been on two occasions one in which i needed all my components swapped into a new case. They did a fine job and even did some maintenance on my GPU servicing the fan bearings. Very cool. I eventually got a new video card and was having trouble getting it working. They got it working for free. Reno Computer Fix is aptly named, because they fix computers in Reno. Just because the name anagrams to "exporter of cumin" you should not believe they have anything to do with those things. just computers and things related to fixing computers. Alright? read more

I came here with the intent to see if anything could be salvaged from my old AF Macbook after the graphics card began failing intermittently, giving me about 30 minutes of working time before the fans would sound like a jet taking off and the screen would go blue, gray, or gray with stripes. I don't expect anyone here to follow my grievances with Apple or certified Apple retailers around Reno, but it's a bit of a thing with me. I found this group of highly trained nerds from a bit of Yelp searching. Not many laptop repair shops offer Mac repair, specifically, so if you have one, these are your bros. Their website sold me 100%, namely with a group photo of three men wearing VR headsets, using laptops, and riding a scooter inside the store while consuming coffee straight from the carafe. This sort of welcoming business image on a website might not speak to everyone. However, I felt safe in their hands, of which they all appeared to have at least one available. As I picked up my laptop to bring it in, I felt a 'pop' in my hand. Turning it over, there was a very large protrusion apparent where the battery had been. Fortunately not the victim of the type of Apple self-destruct button that comes with fire, I was certain that this new peril confounded the machine, negating the possibility of fixing the faulty graphics card. After an assessment by Reno Computer Fix (which is off Wells/Wonder in the 'blue' plaza), and several photos, the staff were able to remove the back cover to assess the damage and also, they reminded me, to make it less of a fire hazard. Despite being one of the worst explosions they claimed to have seen in a similar model, the battery had not damaged the existing components. We went over options, and I was given a few pricing options to replace the battery. As far as the graphics card went, they had a few ideas. Long story short, Apple has two graphics cards. One of these runs as though it's on meth and freaks out, the other not so much. If the repairs did not take, the meth problem could be disabled, so that the laptop would run on the other card. I was astounded and exhilarated when RCF said that they could install heat-resistant material around the failing card, and drill mothereffing holes in the bottom of the case to provide more aeration for the fans when they started to go crazy. Yes. One thousand times yes. The bottom case on the Macbooks are solid metal where the fans are expected to exhaust, so why not modify the design to make it functional? For a little over $100, I left my laptop in their hands. It was returned with some pleasantly aggressive holes (and heat wire mesh between the fans and the bottom case) and the capacity to turn on. Further, they had installed a fan regulation app to override the system settings and keep the unit cooler. I did run into the same graphic card failure a few days later after using it for 30 minutes, and RCF completed the 'worst-case' scenario option of disabling the failing card. So far, so good. The fan does not run like a crazy drug fiend anymore, and the ventilation holes are perfectly aligned under the fans when they do run. I use this laptop to run Abode graphics software, and I have had no slowdowns or freak shutdowns for about 2 weeks. No batteries have exploded, and the guys set up a unique bypass of the graphics card that essentially tricks the computer into running more efficiently. After years of headaches dealing with Apple and their certified retailers, this was a breath of fresh air. I did not pay for them to diagnose the problem, and RCF shared my grief with the often faulty nature of Apple products. My main takeaway here is that if you have busted Apple products and fear taking them in to an authorized Mac retailer, pay these gents a visit for an honest appraisal and possibly questionable (but immensely appreciated) methodology. read more

Reno Computer Fix - And this is how you void a warranty. - IT Services & Computer Repair Near Me - Reno, Nevada

Had a custom PC built in 2016 and now in 2023 needed it to be upgraded to accommodate today's software requirements. Took the PC to Computer fix for the upgrade. Together, we determined what was needed to run the programs used. Parts were agreed on and ordered. Picked up the upgraded PC and together we went over to ensure everything was in good working order. Took it home and have been using it now for 5 weeks. Every program used is working perfectly and another upgrade should not be needed for a few years. This upgrade saved about $1500.00 by not having to purchase a new PC. A big thank you to the staff at Computer fix for their honest and professional work ethics and friendly demeanor. read more

Jeff at Reno computer fix sold me an inexpensive used lenovo edge. They correctly transferred all my data and had the machine ready on time. When there was a problem with the hardware specs, they fixed it. When there was a problem with licenses for software, they fixed it. Just fixed it, remotely, without compromising my e-security and without and charge or hassle. You don't get that kind of support from Best buy, Amazon, or Craig's list. And the price was comparable. Check them out. read more

My 8 year old Lenovo touch screen laptop started acting weird after a Windows update and it progressively got worse to the point of 'black screen of death.' None of my IT friends would touch it and they all said throw it away and buy a new one, and when that breaks throw it away. I spent almost $2k on this Lenovo and didn't think it needs to be in a landfill due to a software glitch. RCF agreed to diagnose and called me a few days later, needed a new motherboard. I didn't think this was the issue but they replaced the motherboard and gave me the old one back (yes, it was the old motherboard. I know this because I scratched a corner of it myself). Unit works great now and they followed up after 2 weeks to confirm my satisfaction and offered to assist if there were issues. Will recommend and use them again. read more

These gentlemen are great! Saved my ass with an obscure power adapter I needed while travelling to Reno. They were friendly, helpful and the price was right on point. Saved my trip big time. read more