I am a small business owner based in Morrison, Colorado. Dave at Independent Technologies operates…read moreas my IT department. He is extremely responsive, efficient and always finds a budget-friendly approach to my IT needs and issues - often saving me loads of money. The fact that support is remote is never an issue as the team can always explain what needs to be fixed if it is a hardware issue, on the software side they can seamlessly plug in, get visibility and fix it immediately without any security issues. I wouldn't have succeeded in my business without Independent Technologies' expertise. THANK YOU!

A few weeks ago, I was in need of an IT Specialist, who could move some very OLD email and files…read morethat I could not export. It took me a couple of days, and found Dave, owner of IT, who took on my issue and in about a week was able to get the job done. He was extremely good with customer service and support. Great value. Highly recommend.

Ed saved my behind when my laptop hard drive had failed. My bad for failing to back it up in the…read morepast five months. Not only did he replace the hard drive he loaded windows back on it, performed data recovery and added the documents and files I thought were lost forever, onto my backup drive. To top it all off I was able to pick it back up right away and the cost for his services was extremely reasonable. Needless to say, I'm a happy camper.

I'm so pleased with my experience with Ed... He totally fixed up my jammed up pc and I was up and…read morerunning better that new in less than 24 hours.. Price was reasonable. I'm a believer!

Great tech support, had an issue with my router that was quickly resolved and I was given the…read moresupport I needed when my Windows 10 needed a full reflash. Will use again and recommend.

Prior to coming here, we called this location multiple times. They didn't pick up, so we came to…read morethe location. Upon arrival, we entered the store, and my friends were turned down immediately. The employees did not even look at her phone and told her they couldn't do anything. The phone was typing by itself and no one bothered to even look at the phone. Horrible business strategy.

Worst service I've ever had, if I could award zero stars I would. I brought my computer into the…read morestore looking to purchase a computer charger for my Mac Book Pro. They indeed sold me a charger but not the right model for my computer. I was out of town for a few weeks and when I went to return the item one of the tech guys insisted that it was the right charger and that it must be the battery on my computer. I ended up replacing the battery myself, and still had charging issues. At this point I brought the computer to Apple, which I should have done in the first place. Wouldn't you know, before I could even tell the gentleman at the Genius Bar what my problem was he told me I had the wrong charger for my computer. (it was meant to power a smaller computer such as a powerbook). I purchased the correct item from Apple and went to return the wrong charger to Lake Tahoe Online. Upon arrival I was greeted by a gentleman at the front desk who gladly set up my return. He then told me he had to get approval and grabbed the owner of the store. When she came out she did not let me explain why I wanted to return it and immediately told me no returns. I then tried to explain what the problem was but still she kept interrupting me mid sentence saying no returns. Eventually she threatened to call the police on me if I did not leave the property. I decided to let that happen and when the police arrived she simply said, "it's my business and I can operate it the way I please." I ended up leaving with no refund. All in all, i ended up spending $95 dollars for a charger that won't charge my computer, $80 for a new battery (not purchased at the store), and another $90 for the correct charger at Apple. I will never step foot in this store ever again unless wide spread looting takes place in the North Lake Tahoe area.

From the owner: Lake Tahoe Online is a full-service IT and digital marketing solutions provider servicing…read moreresidential and business customers in the Lake Tahoe region. Our MSP or computer maintenance programs for small businesses ensure your on-site and remote staff have access to the tools and support they need to help your business succeed. We offer computer and network support, sales and service, WiFi installation, website design, social media and email marketing.