I highly recommend Pc 911 for help in your computer emergency situation. Extremely knowledgeable…read moreand helpful for your computer situation. AAAAA quality service !

I am so thankful for Michael's help with my PC that had blocked my opening password. The process…read moreto fix it was turned out to be more complicated and took longer than expected, but he had no problem. He is friendly, cheerful and, wow, does he ever know what he's doing! I highly recommend him.

Great tech support, had an issue with my router that was quickly resolved and I was given the…read moresupport I needed when my Windows 10 needed a full reflash. Will use again and recommend.

Prior to coming here, we called this location multiple times. They didn't pick up, so we came to…read morethe location. Upon arrival, we entered the store, and my friends were turned down immediately. The employees did not even look at her phone and told her they couldn't do anything. The phone was typing by itself and no one bothered to even look at the phone. Horrible business strategy.

I am a small business owner based in Morrison, Colorado. Dave at Independent Technologies operates…read moreas my IT department. He is extremely responsive, efficient and always finds a budget-friendly approach to my IT needs and issues - often saving me loads of money. The fact that support is remote is never an issue as the team can always explain what needs to be fixed if it is a hardware issue, on the software side they can seamlessly plug in, get visibility and fix it immediately without any security issues. I wouldn't have succeeded in my business without Independent Technologies' expertise. THANK YOU!

My go to for IT anything! Dave and his crew are fast, responsive and knowledgable. I could not…read morerecommend him enough.

Easy and Best service. Reasonable pricing. I am happy for encouraging local businessesread more

I needed a battery replacement for my laptop. I mistakenly called Best Buy and spent too much time…read morewith a fellow in Mumbai. He solved my problem by giving me a bad number for the geek nonsense squad in Carson City. Through a lengthy process, I reached a living person who told me i needed an appointment. I kept the appointment to learn that I drove 40 miles to be told Geek does not get batteries for laptops. So, tiring of the spectacular incompetence of Best Buy, I called Bulldog PC. They said, "Come on down." I did, and 30 minutes later, I walked out with a newly installed battery at a great price. Never use Geek squad.

Had an issue with moisture getting in my laptop. Mike kept working on it until he thought it was…read morenot worth while to do so any longer. They had a computer similar in specs to what I was using right there on the counter for sale. Mike made me a good deal to get switched over to a working computer. Thanks again for your persistence in getting me the best outcome in an unfortunate situation.

Mike is amazing. Knowledgeable, extremely competent, and pleasant to talk to. The issue couldn't…read moreinitially be duplicated so the decision was to check everything. Later he could and instead of continuing on the initial more expensive track, he called to provide an updated assessment. That was a less expensive resolution and I appreciated that.

locally owned and operated, which is great. Always great to support the local small businesses…read more They also offered the most transparent pricing iver the phone and excellent service. I spilled coffee on my laptop keyboard two weeks ago. Within about five minutes I was getting an error message. I called around to different computer service centers the PC Service Center gave me the most affordable quote. $85 for a simple cleaning. If there were shorts and I needed new parts they would simply charge me for the parts above the $85. So the 85 was a simple flat rate for the labor on the entire job. nothing hidden. i knew upfront what all the charges would be. It turns out that my computer did not need new parts so all I paid was the $85 for the cleaning (thank you!!). This was far and away the best price. The next closest was drop zone (california location). They would've charged me $90 for a diagnostic. Then that $90 would've been put towards the repairs/cleaning; im pretty sure they would've charged me over 90 for the cleaning, tho. Everything else was much higher after that. I was getting quoted $150 and $200 from all the other PC repair places in Reno/sparks, and some of them were not very transparent or forthcoming about pricing over the phone. PC service center does have a lot of work, so you might have to wait a few days to a week simply because they work in order received. i highly recommend this business. No need to go anywhere else unless you want something overnighted. They also have laptops for sale if yours is busted. Prices look like they range from about $300 and higher. Their store is cool. They have old Macintoshes and other tech on display for decoration.

Oh my gosh!!! We people here in Sparks are so LUCKY to have these people to help us…read more I allowed a severe security breach to happen...smack myself on the head. I thought I was so much better than this. (:-( I checked Yelp reviews and chose very well coming here. They have a reasonable rate, they offer rush service at a reasonable rate and they are all soooo helpful! And so very kind to me. I prefer text to phone and they made that happen for me. When I picked up my computer Jean even helped me change my computers password and fixed my login so it is exactly what I wanted. She even helped me download my most important program so I'm up and running when I get home. If I have any future problems THESE ARE MY PEOPLE! Jay checked me in...so great. Nat the owner helped over the phone. Thomas helped also. They are a great TEAM. I feel so safe dealing with a company who has been in business HERE for DECADES! They offer a reasonably priced protection that alerts them if I have a security problem. I think it sounds great after what I've just gone through. I'm in my 70's and I'm not totally computer illiterate...most of the time...but sooo much has changed in the decades since I started with DOS...(:-) I feel like from now on if I have an issue I can come here and pay their help rate and not have to fight with my computer ever again. They also seem to have quite a bit for sale in addition to service. This is a TRUE FULL SERVICE COMPUTER CENTER. Come here first so you can see what a REAL Computer Shop looks like. If you find this review useful please VOTE!