Had an issue with moisture getting in my laptop. Mike kept working on it until he thought it was not worth while to do so any longer. They had a computer similar in specs to what I was using right there on the counter for sale. Mike made me a good deal to get switched over to a working computer. Thanks again for your persistence in getting me the best outcome in an unfortunate situation. read more

Mike is amazing. Knowledgeable, extremely competent, and pleasant to talk to. The issue couldn't initially be duplicated so the decision was to check everything. Later he could and instead of continuing on the initial more expensive track, he called to provide an updated assessment. That was a less expensive resolution and I appreciated that. read more

Place has gone to hell. Used to have actual Tech's here. They handed me back a brand new PC I gave them for a simple Drive Clone. They didn't do that... and charged me $250 for a 'data transfer I could do in my sleep (literally). To add insult, I was then still supposed to reload all my programs manually (which the Clone eliminates need for) AND now the damn thing doesn't even work. They also did not 'data-transfer' my photos! WTF? I called them several times to get this resolved but I guess it's just a Frickin' rip off joint now. Avoid like Plague. read more

Alpine Computers - Event Log shows PC issues began as soon as Alpine began 'working' on it... Went from Top Performance to $hit. - IT Services & Computer Repair Near Me - South Lake Tahoe, California

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Don't buy from here. I purchased an ipad from Brandon for $450 that he posted on OfferUp. Which then he told me to go to his website thealpinecomputers.com and paid for it then he would ship same day. He never shipped it and kept my money. I currently have an open FTC report against him, OfferUp report, and others. I have yet to get a response back and i've tried calling the many numbers they have. I am posting this to protect others from loss like I experienced. read more

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I stupidly tried to upload Windows 11 update to a Dell computer loaded with Windows 7. Alpine helped me data transfer everything to a new Lenovo Chromebook without losing any data. The price was very reasonable and the length of time to do it was also fine. read more

I was experiencing internet connectivity issues with my computer and was in dire needs to submit some school assignments. I came in frantic and unannounced and they fixed it within a few minutes and literally saved me. I tried to pay them $20 but they kindly declined and said it wasn't necessary. What a spot!! read more

Went there looking for a computer to use and they were about to close, the owner that actually was there he went above and beyond our needs since he help us allowing us to use his own computer while my sister was on the computer we had a great chat for about 15 mints. All I have to said is a great customer service something that is not easy to find lately in places where the offer some type of service, big for Alpine computers. read more

Glad to know where they're located in a time of need. Had seen the place while passing by, note to self, saw an add for free diagnostic in coupon book Well as luck would have it ole MAC was running real slow. I had done all I knew to do to alleviate the issue, so when to get the mac checked out. Kinda like taking the car in when it makes that funny noise hoping it doesn't break down before you have the money to fix it. Well the money I had planned to spend for repair is now a down payment on a new machine. Planned Obsolescence, thank you Steve. Alpine...good guys in there, no charge for the bad news and offering to sell me a rebuild so... I've learned some other things I can do to keep me on the bleeding edge of technology. Take note. Best thing I did was saving to the cloud so not much lost this time (fingers crossed). foodguy-martin read more

We have been to see Chris twice. Was not worth the time to walk up the steps. Chris is a bummer. All he could tell us were the reasons he could not help us. To save your time and frustration just go on YouTube and fix it yourself! read more

We were in Tahoe may 22nd to the 27th I believe and needed an hdmi cord for my MacBook. This is the ONLY store that sold electronics. We would have had to go to Carson city to get it. So I just appreciate this store for being here. read more

Thank you to the Alpine team for having the cables I needed, and working patiently with me as I figured out which set up would work best.

We stopped from out of town when my sons computer charging port stopped charging. The guy at the store took the time to take a look at it and test it, and determined it needed extensive repair. This was BEFORE we bought a new charging cord which would not have fix the problem. Very kind of him. I would def go back just based on this great customer service. read more

L.A.M.E. Took laptop in several weeks ago and the person who help me was great. Appeared to be either the manager or owner. Had another issue with the same laptop and went back to Alpine. It was around 4:00 pm Friday afternoon. The guy who had previously helped me was not there. I explained the issues I was having and he stated it was impossible to repair and rattled of a list of reasons to support his comment. None of them made any sense. I then asked if they could at least diagnose the problem. He basically said no and told me to try some off the wall third party solution. He clearly was not into providing any help and simply counting down the minutes to start his weekend. This was a 180 degree change in service from what I previously experienced. I wish I new the managers/owners name so I could ask if they could diagnose and make repairs. read more

During a holiday it's hard to find anything open so I was really happy that they were open until 8pm, when things happen in a pinch later hours matter, but the day before 4th of July my husband dropped his phone and broke the screen. He got it a little wet as well but it didn't fall into a lake or anything like that which I'm thankful for. The phone wasn't responding to his finger touch and was flickering. We called and Brandon answered he said to bring it in and he would see what he could to within 24 hours to fix the phone. We dropped it off 15 minutes before 8pm and I called the following morning on 4th of July, to see if we could pick up the phone earlier. Brandon was there first thing in the morning and said we could definitely stop by to get it earlier, he would put it back together right away and once we get there we could turn it on and check if it was working. Lucky for us it was! Brandon was a lifesaver while we were on vacation here and needed the phone fixed ASAP. read more

this store is absurd with their prices. pretty much everything they sell is twice the price of what u can get down the hill or online. it is honestly worth the wait for online or a trip down the hill. you will still pay less in shipping or gas. they claim they carry the best but thats not statistically proven. read more

Chris is amazing! Great local shop to fix what you need, fast and for a great price. It's awesome to have a shop like this so close to home to help keep the entrepreneurs and small businesses up and running t when technology goes wrong. Never even consider looking outside of town for fixing needs. Even bought our Google home wireless system here. They sell lots of great electronics and parts too!! read more

Words can't explain how grateful I am to Ryan and his tech. Every college person's nightmare is when you're in the middle of an exam and the computer shuts down. In a total panic, I ran my computer down to them and told them how much I needed it. Ryan said he would have it looked at first thing in the morning Saturday. Ryan got it done by the end of day Saturday so I was able to get right back on track with my exams. Thank you so much Ryan for your compassion and quick actions to get me back up and moving. If you're a college student and you depend on your laptop and it shuts down, do yourself a favor and head straight to Alpine computers. They got you. read more

Came because of the customer service reviews and I wasn't disappointed. I walked in, explained my situation, and Chris was very helpful. I dropped off my computer and it was ready in a few hours. read more

Try here first, they have everything you would need for your WFH set up. They are friendly and helpful to get you in and out.

I needed a charger for my chrome book and they were able to get me a new one. Fast and easy service. Thank you!

Computer completely stopped and I was getting a weird message. Chris was able to diagnose it, order parts, fix it, and all at a much less price than I was expecting. Also helped me with some other things that were going on with my internet service. I can't recommend Chris and Alpine enough. read more

Its awesome having a real computer shop here in town, run by someone who knows what they're doing. I brought a computer in on 4.10.21 and he had me out there quick n ez. it didnt cost me my wknd, or my life savings. Plus, Chris was just a nice guy, I will definitely be bringing my gear here again. //Sulli read more

Actually Yan if you read my review it took apple care literally a minute to get my computer up and running whereas I was told chris was on lunch and would give me a call when he was back. ..3 1/2 hours later still no call, and the kid who originally claimed to know nothing was tinkering with my computer and proceeding to argue with me. Like I said, very unprofessional. Not coming back. read more

Great shop, they have tons of stuff a d exactly what I needed. I desperately needed a new Ethernet cable and didn't want to have to travel too far or wait for shipping. read more

5 Stars! They were able to translate my non-techno speak for what it was doing, diagnose my computer and fix it in less than 24 hours! What a great experience, I'll be returning to them with all my technology needs! read more

I took my i phone in to have the screen replaced as it had a small crack near the bottom. Chris assured me the crack was minimal and didn't require replacement. He placed a screen protector on my phone at no charge and provided information on a possibly better case. I definitely recommend Alpine Computers. read more

These guys are great! I always bring my electronics here and Chris is always super helpful. I just brought my computer on Xmas Eve and they fixed on the same day, right in time for a Xmas present. They are honest and affordable. read more

Ryan was very kind about answering ALL my random questions, especially since I barged in close to closing time! This is the place to go in town for reliable service & quality products! The free diagnostic is great value. The shop hours are really convenient despite construction season! read more

Took my computer in on my way to class and Yan fixed everything on the spot . I had brought my computer in last year and they did a great job back then too. read more

My wife's laptop started acting up so based on yelp reviews we took it to Alpine. It is a Compac with windows Vista. In a call back later I was told it was junk and not worth fixing. When I told them I had other computers they quit trying to sell me another computer but said they could take the data off of it for $130 ($80 @ Best Buy) There wasn't anything important on it as our email is kept in our providers servers. I took it home and fixed it by myself by running restore and a diagnostic app which identified a bad cell in the battery. If they had gone that far I would have happily bought the battery from them. Checking prices I found them for about $80 at the various retail stores. At amazon they were $20 with free shipping when I bought a couple of other items. With their free diagnostic you get what you pay for! read more

We were visiting South Lake Tahoe and my cell phone screen locked up. Stopped by Alpine computers and met with Ryan who went out of his way to assist us. He even did research on our problem after hours. We have a great functioning cell phone now and really appreciate Ryan's helpfulness. read more

Took my PC to Alpine as it had locked up due to A possible hack ( and really bad IT support from the company I had been using )and Chris restored all of my document files, contacts and vital information including e mails and operating system (Windows 10) He did an excellent job and returned to me a healthy operating computer that was like brand new I couldn't be happier with the service and professionalism of Chris and Alpine I'll never go anywhere but Alpine if I need future Computer help! Highly recommended read more

It's not easy to host a party for young boys when there is snow on the ground, I'm so happy I found your Facebook post offering a gaming spot for my son's birthday party. Keelie was a pleasure to work with & the pricing was perfect. read more

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This place saved us on our trip when we lost our go pro charger. Way to save the day alpine we went to about 10 places before we found these guys not only did they save us once but twice!!! Thank you alpine your customer service was above and beyond! read more

Super nice guys that let me charge my Mac book pro (on the cheap) since I left my power in SF... and really needed to call into a meeting and work. read more

I have used Alpine on 3 occasions now. I have been happy with their advice and quality of work

Came in today as my iPhone was continuously talking to me... Could not unlock it or do anything else to it... Think I had a panic attack but of course I was overreacting! Brandon was there and had seen the problem before. Took him 5 minutes and I had my phone back fully working. Btw: seems my phone set itself somehow to "voiceover". All this during a hike.. Thanks Brandon for the great support!! read more

This shop is great! Took a trip down the hill to Best Buy only to be told $89 up front and once diagnosed this $89 will go towards total cost. They also mentioned it would be 2-4 weeks!! Saw Alpine on the way home and popped in for their free diagnostic and Chris had it up and running in minutes. I am never going anywhere else, you guys got yourself a loyal custoner here!! read more

These guys are great! I called in because I forgot my USB-C power brick. They were able to help me out no problem! I'll definitely hit them up in the future (but hopefully I won't forget my charger again...). read more

Repaired my daughter's PC fast and efficiently. Very professional. Would go back again if needed and would recommended.