My call was answered immediately by a kind and courteous professional. The technician asked for a…read morephoto to determine the best side wall mount for my STARLINK satellite. My experience was simply amazing. Professional installation with great people from the inital call through installation.

UPDATE 2/21: Clearly Pamela's response to this review tells you all you need to know about avoiding…read moredoing business with her company. Instead of responding in a professional manner or offering some resolve to our situation, especially after numerous phone calls, texts, and emails, Pamela decides to take no responsibility or accountability. Simply, she could have responded and refunded us many months ago as promised eliminating the need for this negative review. She chose to ignore, lie and then blame us for her business decisions. She even goes so far as to make comments about distance to our property when we were in her service area at the time and that was never brought up as an issue prior to her taking our money for her services. If her company does not want to travel to certain areas then they should not be offering the service in those locations. For Pamela to say she's lost money on this experience, we can safely say that we've lost much, much more. Here's our abbreviated story. After canceling our prior internet service to All Starz on the "promise" of faster service and unlimited data we were stuck with 4G service that slowed to a crawl after two weeks. When I contacted Pamela, she said we used up our data on that card and needed to install a new card which she activated. Another week in and the service went down again. They swapped cards, readjusted the antenna and barely got a signal at all. We were told that a lot of customers' cards failed because the 3rd party they bought the cards from weren't supporting them anymore. That in itself seemed questionable but then they assured us they signed a new contract with another card supplier and all would be well. Weeks went by and all the while we had no internet and kept hearing promises of a "new service coming" which never did materialize. Eventually we discovered the problem was the data SIM cards they were passing off. My wife lost her online job as a result and I had spent hours and hours of my own time assisting with the service and researching the technology to try and update the antenna firmware. Yet, Pamela complains of losing money on us? My wife lost her entire income because she had no internet access not to mention the stress it put us through.  After avoiding our phone calls, we finally got Pamela to drop off a box of miscellaneous parts for us to try to see if we could get any signal on our own in our desperation for internet service. After that we had no support nor would they return any of our phone calls or texts. As many of you know, getting a new provider can take many months and so it took us another 45 days to schedule an install with Smarter Broadband leaving us without internet service for a total of over 3 months. We uninstalled all of the All Starz USA equipment, cleaned it up and repacked it in the original packaging per our agreement to be refunded. We could not get anyone to respond to our calls, texts or emails to pick up the equipment and issue a refund. (See attached photo - it's still safely here in the garage). And after doing some research I also discovered we spent way more than we should have for the installation charges. Not to mention she told us she would remove the payment for at least the last month of internet service (or should I say no service) and then discovered she charged us instead. We had to have our credit card company remove the charges since she ignored us when we inquired about the issue. So, who really lost money here?  After all of that we were very upset since we felt we had been scammed and that's when we asked for a full refund for all services. This Yelp review is the first response we have heard from Pamela and of course she tries to make us sound like the problem. We really thought we were dealing with professionals and tried our best to work with Pamela but had no idea they would treat their clients with such disrespect and lack of care. Let this be a warning to anyone considering using their services.

Absolute Communications installed and maintains the network/wifi setup at Bright Futures for Youth,…read morea local nonprofit. I recently taught a class there, and even with 25 attendees hammering the network, we had no issues. This is typically not the case, even at high end company and gov't locations, so I was very surprised. Great job!

Super pleased with Kurt from ACS. Kurt arrived on time to set up our new Internet service. He did a…read morenice clean install and made sure everything on our network was operational before leaving. Super happy with his attention to detail and knowledge. Thank you ACS!

Had this internet provider many years now and very slow but works for paying my bill streaming lots…read moreof buffering I am in a unincorporated area not many choices I called to cancel and of course leave a message and no call back more than once I canceled my credit card and wiz wire called me and gave me a run around she got angry and curse me then hung up wow!

I just received exceptional computer services from Wizwire - this is a highly competent,…read moreservice-oriented company with high professional competence and reasonable prices. I just had two laptops serviced with excellent results. J.D. did a wonderful job listening to my concerns and explaining how he would solve the problems. I highly recommend Wizwire for any computer services you may require. Clark W.

Wonderful experience with Liberty Bell! We recently had a backyard sound system installed, and we…read morecouldn't be happier with the results. Liberty Bell came highly recommended by close friends, and they absolutely lived up to the praise. Mark was fantastic to work with. He took the time to understand what we wanted and worked closely with my husband to design the perfect audio system for our backyard. His knowledge and attention to detail made the entire process easy and enjoyable. Chris and Zach did an outstanding job with the installation. They were professional, efficient, and meticulous - making several adjustments for perfectly balanced sound, and the finished system sounds incredible. The sound quality has completely transformed our outdoor space and made it even more enjoyable for relaxing and entertaining. Thank you to the entire Liberty Bell team for your exceptional service and craftsmanship. We highly recommend Liberty Bell to anyone looking for a high-quality outdoor audio system and an outstanding customer experience!

Liberty Bell came pre-installed with my Elliot home I bought in 2020, so I signed up with them to…read morecontinue service. I have had many issues with their equipment since, from the main panel glitching and not making noise for any alerts, to their sensors being faulty and incorrectly alerting to alarms that are not accurate. I had to eventually manually turn two of my sensors off because they were constantly alerting when I set the alarm for no reason, and they wanted to charge me to have someone come out to fix it. I tried almost 6 years to suck it up and rectify with them, but no more. My final straw was this week when my IQ main Panel started glitching and showing a screen overlapped with Spanish so I could barely use it. I reached out for assistance and was told I could reboot but if that didn't work a replacement would be needed at my own cost because after 1 year of contract the equipment is the responsibility of the homeowner (per their "policies"). So now, not only do I have two sensors not working but a main panel that is unusable unless I pay a good chunk of money for a new one, and am paying $40 monthly for security that is basically useless at this time. Their customer service was dismissive of my complaints and did not care for my concerns. I'm making the switch to a bigger brand company that offers more equipment for half the price and half the monthly price for monitoring, with lifetime equipment guarantee. With the number of options out there for home security, you'd think they'd try a little harder to update "policies" and help retain long time customers.

I live in the Alta Sierra Ranch area of rural Grass Valley I recently had an excellent discussion…read morewith the CEO of SmarterBroadband regarding their over-the-air wireless point-to-point residential high speed broadband throughput offerings, clear Line-of-Site (LOS) terrain challenges, monthly data offering delivery "caps" and their planned new system technology developments that are being considered. In light of poor wired ADSL copper service now offered by a major service provider, no long term fiber outside plant deployment programs in Alta Sierra Ranches by the County of Nevada, my discussion was very timely, productive and encouraging with SmarterBroadband. We also discussed 5G announcements by major service providers and "reality of lack of any near term timely deployment" since rural Grass Valley is not a high-density metro area. SmarterBroadband provides reliable broadband service and is interested in your Business. When you call them, tell them where you live (Grass Valley Residential Area-especially Alta Sierra or Alta Sierra Ranch) and what you have been experiencing in reliable/unreliable broadband service at your existing "contracted" speed (throughput).

After comparing my current internet service to other available options, I'm even more disappointed…read morewith what we've been paying for. For awhile, SBB was great!! And then Starlink came around. And then became available in the Nevada County area.... Obviously SBB cannot beat Starlink, but you'd think they would atleast try to be a little competitive to retain customers... We now currently pay around $130/month after router fees for internet advertised at only 25 Mbps download and 5 Mbps upload. Despite that, the service barely functions reliably for normal household use. Netflix buffers even on data-saving mode. School assignments and online tests take forever to load. My toddler's speech and learning apps frequently freeze or fail to load entirely. Many times I end up disconnecting from Wi-Fi and using cellular data instead because it performs better. What makes this worse is that they claimed we were somehow using 1,500-2,000 GB of data monthly while simultaneously providing internet too slow to consistently stream a movie without buffering. We checked everything ourselves: reduced streaming quality, monitored connected devices, tested usage with almost nothing on the network, and still experienced extremely poor performance. Instead of addressing the actual service problems, they repeatedly contacted us about "excessive usage" and then automatically moved us to this... service... (lol) which is what they call an "unlimited" plan which is ironic considering the plan can barely support basic streaming, my college coursework, or children's learning apps without buffering and interruptions. After looking into alternatives (STARLINK!!) it's honestly shocking how far behind this service is. Starlink is offering 200-400+ Mbps speeds, unlimited data, modern equipment, and dramatically better performance for $10 less than the new monthly price we're already paying for SBB. Starlink is even offering a promotional $99/month rate for the first three months while providing vastly faster speeds and better equipment. There IS a one time equipment fee of $349, but that's it. No monthly equipment charge. Paying premium pricing for internet that struggles to load homework assignments, online tests, Netflix on data-saving mode, or a toddler's speech-learning app is unacceptable. I cannot recommend this provider to anyone who depends on atleast decent, reliable internet for school, streaming, or any other basic everyday usage... I cannot imagine trying to work from home with this internet...

From the beginning to the end of our frame less shower door problem the staff made it simple and…read moreeasy to get it fixed. Michael the technician was really sweet, super knowledgeable and went beyond what we expected to make it that our door worked perfect. Really relieving when we shower now and it was inexpensive! I would recommend them with no reservations!

Had glass door swing door installed in March of 2021. Had some problems right off the bat and…read morecompany returned and said they fixed it but in reality it was a temporary fix. 6 months or so went by and we noticed the door was rubbing a bit when it closes. No biggie thought it just needed an adjustment. Saved doing the adjustment for ourselves during a slower time of year and figured it was something minor. When that time came we found out the original fix they did was just a patch. They used some rubbery glue type substance to fix it. See photos. Anyhow called the company and asked them to come out and fix it. Cheryl said they no longer work in Nevada for smaller jobs and to call someone else. Said door was out of warranty. I explained I realize we should have originally called you right when the problem started happening again and am willing to pay for the repair this time but still no go. Got the we are just too busy to do any small work in your area right now and she said that was coming directly from the owner after she explained to him our issues. Moral of the story is had it been repaired/adjusted correctly the first time we wouldn't have had this issue down the road. Company said they no longer do "small" work in Nevada as well.

Wonderful rooftop installer who first installed an FM Broadcast Dipole antenna, a high-gain digital…read morebow-tie television broadcast channel antenna for strongest signal strength. In the case of the bow- tie digital antenna installation, added a preamp and began to receive crystal clear Sacramento TV Stations in Alta Sierra (Grass Valley) originating from tall Sacramento network station towers located at Walnut Grove, CA off I-5. Second installation: mounted & instrument aimed my new Starlink Satellite Antenna, turn-up and commissioning of Starlink Series 3 Router integrated with LinkSys Mesh Network/router.

I just read Lora's reply. Nothing could be further from the truth. I NEVER agreed to an early…read morearrival. I had already endured Brendan yelling at me for not being available. I call Lora expecting courteous service as had received before. I was like "a deer in headlights" when I identified myself! Lora immediately started YELLING AT ME!!! Would not allow a word in, so I finally yelled at her to STOP INTERRUPTING ME. To no avail. She was "off the rails" so I told her to go to hell.....

This is an update to my five star Google Maps review two years ago. Allsafe Computers used to be…read more"Absolutely stellar!", but things have changed and I don't know why. Maybe it is no longer in business. I have contacted Allsafe Computers numerous times over the past few weeks for assistance with network expansion and technical consulting. I am very sad to say that I am getting no response from Allsafe. None. Not even a phone call, text, or email telling me why they won't provide services. At first, I thought maybe some illness had befallen the proprietor, but he did mention he was in good health--said he was really busy and that he'd get back to me but never did. Tried contacting again. No response, even though he did cash my most recent check. Anthony, if you see this review I would love to update it. My wife really needs her new laptop fixed. Please don't make her go to the Geek Squad.

With a system diagnostic from Allsafe, I discovered I had malware on my machine that was collecting…read moresensitive personal information. An Allsafe rep picked up my computer and returned in a timely manner, malware free. Allsafe's rates for the service were very reasonable and accommodating to my financial situation. I would be glad to go through Allsafe again for any computer related problems I may have in the future.