Great service and fast! I was stuck not having Starlink as I got new equipment and wasn't told it…read moredid not reach as far. My Airbnb was left without internet!!! Oasis handled this fast and professionally.

Solid service considering the geography we face in Alpine Meadows with no feasible alternatives and…read morelack of any wired connectivity in our area. (Suddenlink is on the other side of my street, but does not serve my address which is frustrating) Been a customer for 4 months and have only had 2 outages. Both were extreme weather related and were caused by Oasis' connection to the main backbone. Their radio equipment and setup at my home has been rock solid. It is very expensive relative to a major metro ISP but getting unlimited bandwidth at a reliable 50 Mbps down / 15 up via radio frequency in a mountainous valley to serve a tiny customer-base is no easy feat (from either a technical or a business perspective). They are supportive of both non technical users and techies alike (who want to use their own modem/router). I don't need 100% uptime, and I do use it for work (video conferencing), but I NEED to know if an outage occurs if its on their side or something with my equipment. In both outage situations I received prompt emails about the status of the outage, informing me of the cause and estimated ETA to resolve. In these cases I can just tether on my phone. Both cases were resolved before the estimated ETA to resolve which generates a lot of confidence that they take these resolution ETAs very seriously. Overall a happy customer. It will be very interesting to see their reaction to Star Link in the future, which promises greater bandwidth at a much lower cost via satellite. Star Link is still in Beta and may be 12-18 months away from full roll-out with 99%+ uptime.

I live in the Alta Sierra Ranch area of rural Grass Valley I recently had an excellent discussion…read morewith the CEO of SmarterBroadband regarding their over-the-air wireless point-to-point residential high speed broadband throughput offerings, clear Line-of-Site (LOS) terrain challenges, monthly data offering delivery "caps" and their planned new system technology developments that are being considered. In light of poor wired ADSL copper service now offered by a major service provider, no long term fiber outside plant deployment programs in Alta Sierra Ranches by the County of Nevada, my discussion was very timely, productive and encouraging with SmarterBroadband. We also discussed 5G announcements by major service providers and "reality of lack of any near term timely deployment" since rural Grass Valley is not a high-density metro area. SmarterBroadband provides reliable broadband service and is interested in your Business. When you call them, tell them where you live (Grass Valley Residential Area-especially Alta Sierra or Alta Sierra Ranch) and what you have been experiencing in reliable/unreliable broadband service at your existing "contracted" speed (throughput).

After comparing my current internet service to other available options, I'm even more disappointed…read morewith what we've been paying for. For awhile, SBB was great!! And then Starlink came around. And then became available in the Nevada County area.... Obviously SBB cannot beat Starlink, but you'd think they would atleast try to be a little competitive to retain customers... We now currently pay around $130/month after router fees for internet advertised at only 25 Mbps download and 5 Mbps upload. Despite that, the service barely functions reliably for normal household use. Netflix buffers even on data-saving mode. School assignments and online tests take forever to load. My toddler's speech and learning apps frequently freeze or fail to load entirely. Many times I end up disconnecting from Wi-Fi and using cellular data instead because it performs better. What makes this worse is that they claimed we were somehow using 1,500-2,000 GB of data monthly while simultaneously providing internet too slow to consistently stream a movie without buffering. We checked everything ourselves: reduced streaming quality, monitored connected devices, tested usage with almost nothing on the network, and still experienced extremely poor performance. Instead of addressing the actual service problems, they repeatedly contacted us about "excessive usage" and then automatically moved us to this... service... (lol) which is what they call an "unlimited" plan which is ironic considering the plan can barely support basic streaming, my college coursework, or children's learning apps without buffering and interruptions. After looking into alternatives (STARLINK!!) it's honestly shocking how far behind this service is. Starlink is offering 200-400+ Mbps speeds, unlimited data, modern equipment, and dramatically better performance for $10 less than the new monthly price we're already paying for SBB. Starlink is even offering a promotional $99/month rate for the first three months while providing vastly faster speeds and better equipment. There IS a one time equipment fee of $349, but that's it. No monthly equipment charge. Paying premium pricing for internet that struggles to load homework assignments, online tests, Netflix on data-saving mode, or a toddler's speech-learning app is unacceptable. I cannot recommend this provider to anyone who depends on atleast decent, reliable internet for school, streaming, or any other basic everyday usage... I cannot imagine trying to work from home with this internet...

Here's a polished Yelp review you can use:…read more I accidentally broke my laptop screen and went in for help. They quickly ordered the replacement and handled the installation for me--completely painless from start to finish. The whole process was smooth. The only downside? I had to pay (LOL). If you have any computer needs--repairs, refurbished computers, printers, etc.--don't hesitate to check them out. Great service and very straightforward experience. 4 stars = communication re job done ready to pick up-I had to call.

Excellent service always! They have the knowledge and expertise to fix anything!…read moreThey also have many products in house for computers. I purchased a laptop there at a very fair price.

Well this business seems to be taking advantage of Groupon and other discount sites…read more I purchased my Groupon in June of 2011 and then tried to set up a print delivery via the internet website in early December 2011. Well I contacted "Brian" and he complained about being overwhelmed by Groupon responses so I said it would be OK to send my order after January 1, 2012. It is now February 1 and after multiple voicemails and emails, I have not heard a word from this business. Looks like it will have to be small claims court as much as I hate the hassle. BEWARE of this business! The sad thing is that they are still offering the deal on the "Steal the Deal" website. Brian might have been reliable in the past as others have attested, but certainly cannot be counted on these days. Not even a phone call or explanation is unacceptable.

I wasn't familiar with a local service and only knew of large online services like Kodak Gallery…read more I used their website and it was so easy to upload the digital file. This was a photo I had taken of my mother-in-law's ancestor who was a samurai. The photo was taken with a point-and-shoot. We photoshopped it a little and sent it off. There was a problem with the file and I received a call from Brian who explained what I needed to do. I fixed it and uploaded again. A week later, I received a package in the mail. I was so pleased with the quality of their work. It was beautiful and looked like a work of art (not just a photograph). In fact, I think it looked better than the original scroll which had water damage on it. I'm looking forward to using their services again and would recommend them highly to anyone looking for a unique way to display their photographs!

Great customer service from the lovely lady working the counter. Replaced my screen and charge…read morepoint. Dropped off at lunch and pick up after work. My iPhone now works perfectly again!

I dropped my phone and the screen quit working. I didn't ask ahead of time how much it would cost…read moreto repair - the charged $189. I dropped it again 6 months later and I took it to a different place because I didn't trust them. The new place (IDevice Repair in Granite Bay) took a quick look and told me the connector for the led screen came loose. They fixed it for $50 dollars and it's been fine since. I definitely feel I got ripped off.

Greg is a great guy to work with. After having an incredible amount of trouble with my relatively…read morenew PC, and after going to another shop, I took my computer to the Computer Shoppe to have it checked out. While it took the other local shop over a WEEK to get my computer fixed (and they just reformatted / reinstalled the original items -- which I could've done myself), Greg was able to meet with me the day I called, spent several hours working with me, then took it on on his own. He had it back to me the next day. Great guy to work with, very reasonable rates, and head and shoulders above his competition. Would recommend to anyone in the area.

I've had Greg help me with my PC at home and I called him to help us at work after a student…read more"hooked up" a new computer and left us unable to use it for an entire day. Greg came right out and not only took care of our needs and got us up and running, but also explained things to me and made needed suggestions about what software we needed and what printers would be the best. He's helpful, friendly and professional

This review is for the service technician Jared. Jared came to do the installation process for us…read more He was so kind, friendly, and thoughtful. He knew exactly what he had to do, and he did his job promptly and with a smile. I am very pleased with the service. As for Astound - we are in our second month of utilizing their service. So far, we are pleased. The ladies at the Auburn location were friendly and helpful when I went to sign up. We look forward to continuing to use Astound.

Laura was so helpful and walked me through everything. Great customer service and very friendly!read more

I love this little post office. Dan is great. I'd come here 1000x over the USPS in town…read more Unfortunately I can't pick up my undelivered packages here. But I'll use it for everything else!!!

This is a recommendation. I would like to encourage LOPers to take advantage of the convenience,…read morehelpfulness and service of our local Combie Mailbox. They are barely scraping by and are considering closing shop. It's a lot of work for very little. Yes, they mark up prices on stamps and packages, but for what it costs you in time and gas to drive to Auburn PO, you can do business right out the gate for less inconvenience and expense. Their markups are tiny. I love their card assortment too! Very unique greetings for all occasions. Also, when I mail a package, they can look up all my info and expedite service. The lines at Auburn PO can be daunting. I hope you will consider supporting this business! They are worth it!!!