Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

Bill and his team are amazing! Very professional and responsive. We are so happy to have used their…read moreservices and highly recommend them!

Watchdog installed my Lorex cameras for my home. Alan and his team were puntual, professional and…read morecleanup was thorough.

I called Alan for a estimate to re wire my Lorex security system because I thought the wiring…read morewasn't any good due to no picture so he asked me to send him some photos of the back of my system and the wires. he called me back right away and said that it was a power problem. I had an extra AC pack that goes with the system so I plugged it in and it worked great. Alan could have charged me to come out and charged me for the service but was honest and said it may be a simple fix. I will give all my future business to this company

Always want to give credit when it's due especially when it comes to local business with excellent…read morecustomer service. I found Liberty Bell Smart Home when I was seeking alternatives to the typical national contract-based home security providers. I was sold on their customer service on the first phone call and it was just smooth sailing from there--from the initial house walkthrough and estimate with Lee and to the installation with Yang. On my installation day, the rain had threatened to reschedule camera installation for another day but they took the risk during the day's dry spell and Lee brought a whole other team to finish the job with Yang. I have no other provider to recommend than Liberty Bell Smart Home and because of their customer service and expertise I am looking forward to using them to help me with other smart home-related functions!

this company does not even deserve one star.Their communication is seriously lacking when calling…read morefor assistance. The equipment is terrible and fails quickly. Service calls are absolutely ridiculous prices but it is their failing equipment that is the problem. I previously had adt and I never had an issue equipment or service. One person at LB claimed that they called me back after repeated emails to them yet. I checked my voicemail and telephone for the phone number and there was never any message to me. One of my cameras has never worked. But they blame it on my Wi-Fi when they should've installed a hardwired camera. Rotten service.

Man I have been trying to find a good and professional "low voltage" guy for quite some time and…read morenow I found him. I do custom home and businesses, the most important part to all my customers is their internet, phone, TV, and security systems. Tony the owner does them all with the best equipment and the cleanest work I have ever seen. Not only that he's equipped to do any size job from a single data line to a 18,000sq' building. If your looking to get cameras installed look no further, he uses only the best quality everything. You can feel safe once again. He not only has done a few of my customers but also my house. Amazing systems. Again any data, phone, TV or camera systems this company does them all I'm so impressed I will never use another company. Thanks again Tony for all your hard work...

I had a problem with a damaged cable. Tony responded within hours of calling him with my problem…read more He was extremely helpful and charged me a very fair price for the repair. I'll definitely be calling him back for any future work. Extremely professional. Thank you Sir.

I hired their team for a 6-camera install around the outside of my house. I went over the details…read morewith Mike, the owner, on the phone and he sent his guys out on the next available appointment. Mike said his guys knew their stuff through their experience with all sorts of installs, but I think he should have also advertised their level of effort. I went over the plan with the guys assigned to the job - Matt and Robert. They helped me tweak it in line with their professional opinion, the reality of the install, and how hide the ethernet runs. To my surprised, they offered to and spent the extra time to create runs inside a smaller attic to mount two of the cameras to leave no visible wiring to the device. Check the pictures for a few of the installs. I've given the cameras a few days to soak test against high load and moderately toasty temperatures outside (Lower conductivity and high data traffic to challenge the install.). So far it has worked pretty darn good on the first go. Beyond the install, Mike and the team respected my decision to acquire and manage my own cameras, poe switches, and VMS. They didn't attempt at all to make any sales pitches but did offer to help me acquire cameras if I needed their assistance to do so. I appreciate all of this because I know doing this kind of work for a residential building doesn't provide the best returns for a business and many have stopped offering wired camera install services - including the low voltage installers for my home! On top of that, they do this at a very reasonable price.

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

Above and beyond -- highly recommend…read more Josh promised they'd find a way to get my TV rehung and fully working again, and he absolutely delivered. I had been without a working TV for quite awhile, and Samsung was scheduled to come mid-afternoon today. I was really hoping to be able to watch the 49ers game at 5:00 PM. Josh dispatched Eric and his helper (his delightful and very capable spouse), and they stayed until after 6:30 PM on a Saturday night making sure everything was perfect. They didn't just mount the TV -- they handled all the moving parts: getting the Samsung and Xfinity remotes working correctly, restoring soundbar volume control, troubleshooting connection issues, and reconnecting my Apple TV. Eric's communication was excellent throughout the day and the whole experience was beyond my expectations. Afterward, I looked at their website and realized how many different services they offer -- and that's their edge. You're not hiring "two guys who can hang a TV." You're hiring people who actually know how to make the entire system work together. Before you go with the cheapest estimate, consider everything beyond just hanging it on the wall. This team is worth it. These are the people I'll call every time.

Josh was fantastic. Gave a very reasonable quote, got the ethernet job done quickly, and made it…read morelook really clean. I was worried about how it would look visibly and he and his team put in great work to make it hidden. I highly recommend and will definitely reach out when I need any more work done.

A couple years ago I bought a vacuum and it was under $100 and very good. Now the lower end vacuums…read moreappear to be garbage, very cheaply made and they are selling them at prices that don't reflect the quality. It looks like they all the cheaper model are plastic and look like crap. Who designed these things? It looks like a lot of stores are selling inferior stuff. Target is the same. Customer service I had recently was mediocre at best...guy talking fast and not really interested in me probably because I wanted something affordable. After looking at the cheaper vacuums, I decided to go else's to Auburn, Rocklin or Sac.

I am sorry to write a bad review for this company, which we have used and known for years. My…read morehusband and I puchased an LG 48-inch TV from Beam on June 21, 2024. $1650. Out the door I go and we have our local cable service tech install it. Once installed, the tv will not turn off. We use the remote, turn it off, and 5 minutes later the tv comes back on. We have Beam tech come out, $140, and he isn't able to fix the problem. Now I have to go to LG and have them repair it. This tv is used in the bedroom for my ill husband so I plug it in and then unplug it in the middle of the night. Trying to get LG to come repair has been a nightmare. I went to Beam owner, asking them for a refund, and to have them honor the product they sell. No, they don't refund and once out the door I have to deal with LG. I am sorry I've learned a $1650 mistake by not asking, but I trusted Beam. It is now August 2, 2024 and STILL can't get LG to come fix TV. I keep Beam informed all along of no progress and they just say they are sorry. Owner did send back my $140 check saying he was sorry and thanks for my business. I went to Target last week, spent $380 on a Samsung tv. The clerk said she'd help me take the tv to the car and any problems bring it back in 30 days! Replaced the LG with new tv as we had to alleviate the stress with this and have a working tv. The LG is in its box awaiting a repair tech. We shop local and am so sorry Beam fell short on all accounts. I walked in, gave them $1650 and I walked out with nothing. Seven weeks later, I have no working LG tv and no assistance from Beam or LG. Something is terribly wrong with this customer service.

Vince was excellent. He mounted 2 TVs and was detail oriented, efficient, and careful. He did a…read moregreat job with cable organization as well. I thought his prices were fair and competitive. He also conducted himself professionally. I never got the sense he was trying to upsell unnecessary work. In fact, he provided reasonable options (e.g., buy cables and TV mounts from him, or he could install equipment I brought myself). Prices for his own equipment and cables were good. Going forward, I'll hire him again for more Ethernet networking and security camera installation work. I recommend him! Update 2025-12: I had Vince return for ethernet fixing and security camera installation and he did a phenomenal job. We discussed the different locations for the camera to determine their trade-offs. The whole time, I felt like he was prioritizing what would work for me rather than what was optimal for him. He was professional, friendly, flexible, and patient with great attention to detail. He did an amazing job installing the camera. Will definitely work with him in the future. I recommend him without reservation. He will be our go to for ethernet, TV mounting, home audio, and home security installation.

Vince installed Starlink on our house today and did an amazing job. He placed it right where we…read morewanted and fished the line through an abandoned telephone hole so no new holes in the house. He aligned it perfectly, connected it to the router and answered all of our questions, all for a reasonable cost. If you are looking to get a Starlink dish Vince is the guy to call.

Brian came out to my son's house and took over an old ADT system. He updated the system and I am…read moresure that it never worked better than it does now. He then came to my home and took on a large system that had been giving us a lot of grief. No problems anymore, he did a great job. He does all this without tying you to a contract. He takes great pride in his work . We recommend him highly. You can trust him and his work.

My husband and I just bought a home in California. I did price comparisons and we chose Brian with…read moreSierra Security and Fire. His monthly monitoring rates are $25/month (internet monitoring). He said he could use our existing equipment. He got us up and running right away. But, the most the most impressive thing: when he came into our home, he also noticed the beeping smoke detector and commented on how annoying it was. I agreed, and when I told him we couldn't change it yet because our ladders are still in Washington and we can't reach them... His response? "I have a ladder." and he changed the batteries for us. He is a neighbor not a salesman. Thank you, Brian!!