OK so this review is specific to corporate company policy. First I have had SuddenLink for a year…read moreand basically the internet and TV have been fine without the issues discussed by others. Please note that I live in a 1100 sq foot house so signal strength is not a concern. So here is why this review. Over the weekend, the mini TiVO stopped working and I got a "blue" screen that said there was no software. Ok, read online that this particular model has a "chip" issue. Not a big deal pick a new one up on Saturday. First frustration: Suddenlink only has 1 office and they are not open on the weekend at all. Ok fine I will go on Monday: Second frustration: Monday at store (nice but useless rep) says that "we do not have any equipment at this store so a tech has to come to your house" and "if it is anything but the TiVO we charge $60 bucks". So first, I did not need a tech, I needed a new box!!! Ask if they could mail a box to me? Nope a tech is the only option!! 3rd frustration: I decided that I wanted a second TiVO box when the tech comes, get told "nope that is a separate appointment". Really!!!! So at the point, I ask about buying my own TiVo and got told that was fine but I had to pay a $250 nonrefundable price for the Suddenlink "chip". So I said, cancel the extra TiVo and have the tech come out and give me a new box. So my frustration and question is: Why do you even have an office in Georgetown? It seems all they are allowed to do by cooperate is to take money and schedule the tech. Well guess what, there is an app! for that.

Long story short. Plan immediately cancelled…read more If I could leave a 0 star review I would. This place is beyond terrible when it comes to customer service. The pricing is super high and they give you time frames to transfer lines but don't make it known. Then they proceed to charge you late fees for a time frame you knew nothing about. We walked in super polite and respectful and the service we received was passive aggressive and rude. As somebody who works in customer service myself, I am beyond disappointed and could NEVER bring my self to treat others this way. The manager admitted that the other employees had lied about the plan we would be receiving then proceeded to give us no solution. All this to say: don't use them as your provider. They suck. Worst phone provider I've ever used, also the worst customer service. McDonald's has better service. Long story short. Plan immediately cancelled

Moved out of my house of seven years, all that time I was with Spectrum. Service was fine, and I…read morehad to reboot the modem after storms but overall no complaints. I would happily give a four star rating...until today. Spectrum gets two stars because of the reliable service and Tamiqua, the rep that was helping me cancel my account. It was clear she was following a script, asking me all sort of demographic information that was not necessary for canceling an account. I eventually asked her to skip the script which she did. She informed me that I would have to pay for the entire billing cycle, which was three additional weeks. I asked her to cancel today and prorate the bill. She said she could not. Tamiqua was wonderful and I give her full credit however Spectrum continues to be a greedy corporation, not really interested in positive client relations.

This spectrum definitely deserves one star because they provided the minimum amount of customer…read moreservice necessary. The lack of listening and lack of providing decent customer service is extreme. Their procedures are inconsistent and vary from month-to-month. This applies to the branch only. I have had spectrum service for nearly a year and I have not been without Internet or phone. If you are in the round rock area and you are obtaining spectrum service, I highly suggest you only work online and have your equipment delivered, because visiting this branch is frustrating and literally a waste of time. I've visited this branch probably a half a dozen times and I have never had good service.

Jeremy and Blake did a phenomenal job hanging our tv (and ceiling fan). They were professional,…read morefriendly and provided great value. A+

Amazing work ! Did 2 TV mounts and will hire Jeremy for…read moremedia room as well. Was able to finish the work quickly and work nicely done.

After two other businesses failed to resolve problems with my TV and audio systems, Siarah…read moreBostick-Garcia with GT TV and Audio correctly diagnosed a faulty receptacle in the audio box and also reduced the number of remotes required to operate the tv/audio equipment from 2 to 1. Yea! Thank you, Siarah!

Georgetown TV and Audio came through for a follow up, to finish a new TV install. Thanks to the GM…read morefor a speedy response.

I had a STAP voucher and didn't know what to do with it. I found a list of vendors and contacted…read moreeach one, and All Digital was the first to respond -- and I'm so glad they did. Clara helped me find the right device, and took care of all the paperwork. She communicated well throughout the entire process, and made sure to follow through to the very end. Best of all, she arranged shipping to my home; I never had to leave my house. If you're looking for help with a STAP voucher that involves electronics, I highly recommend working with All Digital.

we had an appointment today with DISH technician to be here between eight and 12. After 130 we…read morefinally got notified he was not coming. So we spent the morning at bound at home waiting on someone who didn't even tell us they weren't coming until after it was time for them to come. I just made a new appointment. But I'm talking to a computer and I have no assurance that this next appointment between eight and 12 is gonna happen anywhere near that time or within that time. I don't know about you but talking to a computer that has a scripted conversation is not what I call Service. I'll be looking for an alternative to DISH now

David came all the way to Maxwell, which is really far from around Rock, to do our Starlink…read moreinstall. He walked me through exactly what he was going to do and made sure I understood. He was very kind and very gentle and I didn't feel like he was rushing the job or was just trying to get some cash out of me for a shitty install. He truly cares about the work he does and made sure my internet was up and running before he left. David is the guy if you're looking to install Starlink!

We had several lingering issues with our internet. Dave understood our issues and provided service…read moreto resolve everything! He was persistent and extremely detailed oriented. Do not hesitate to call on him!

Direct tv is the worst service I have ever had. Cutting out. Repair guy comes and says fixed. It's…read morenot. Now won't even connect. I hate direct tv!!!

From the owner: DC Satellite provides the best service and entertainment experience to the San Antonio and Austin…read moreareas. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Bat City TV delivered outstanding service for mounting two televisions at my home in the Buda area…read more They provided a clear and competitive quote promptly, and the installation was scheduled and completed the very next day, demonstrating remarkable reliability and efficiency. The owner, Adam, arrived precisely on time as committed. He executed the mounting securely, performed thorough cable management for a clean appearance, and ensured the work area was left spotless afterward. The entire process was handled with professionalism, attention to detail, and no unnecessary delays. This experience offered exceptional value, combining speed, quality workmanship, and courteous service. I would confidently recommend Bat City TV to anyone seeking dependable TV installation in the greater Austin region

This is the 2nd time I've used BCTV, and I'm so glad I did. Adam was so quick and courteous and…read moreclean with the tv mount install. I called them Monday, and they came out the same day. They are a GREAT value. I would highly recommend them for your tv projects.

Fabulous experience. He showed up on time, communicated clearly, was great to work with. He hung 3…read moreTV's, some large art pieces, and helped fix something a previous handyman did incorrectly. 5 star experience, will definitely work with him again.

Great experience, very nice and competitive pricing. He's a perfectionist and it shows!read more

Chris and Dana have been excellent in communication and helping us with our needs. They provided…read moreexcellent service and a one stop shop for us when we built our new home. Highly recommend!

ACA Electronics did a lot of work for us during our home remodel. They set up our high-speed whole…read morehome network so that we have great internet throughout our house. My video-gamer sons love being able to play games with Gigabit speeds! We have received excellent education and support along the way. They made it so that all lights, ceiling fans, and thermostats in our home could be run through Alexa, an app, or on preset schedules. This has made my life as a mom so much easier. On school days, I have our whole house scheduled to "wake-up" at a certain time so that I don't have to go to each of my four kids' rooms to wake them. "Wake-up" turns lights on, ceiling fans off, and the thermostat up a little. And a simple "Hey Alexa, turn on bedtime" turns off all lights and turns on all ceiling fans throughout the house. And when I leave my 2 story home each morning, I do not go room to room turning off the lights behind my kids. I say "Hey Alexa, turn everything off!", and she does! ACA Electronics has been great over the past few years to offer continued support, and they do a really good job of explaining things in a way that I can understand. They also wall-mounted all of our TVs. In our great room they installed a MantleMount above our fireplace. It can be lowered to a comfortable eye-level height when sitting, but raises to above the mantle when not in use. It's really tight on the wall and a very beautiful addition to our home. Throughout the whole process ACA has been great. They gave me an itemized estimate, then gave me options without overselling. During the installation they communicated well and the follow through was excellent. They kept the house clean while they were working and the final clean up was excellent too. I highly recommend using ACA Electronics for all your Internet and audio needs!