Book with ATVP - hands down, fantastic work, amazing value, hung two TVs, professional and highly…read moreskilled. Don't miss out,

Jeremy and Blake did a phenomenal job hanging our tv (and ceiling fan). They were professional,…read morefriendly and provided great value. A+

OK so this review is specific to corporate company policy. First I have had SuddenLink for a year…read moreand basically the internet and TV have been fine without the issues discussed by others. Please note that I live in a 1100 sq foot house so signal strength is not a concern. So here is why this review. Over the weekend, the mini TiVO stopped working and I got a "blue" screen that said there was no software. Ok, read online that this particular model has a "chip" issue. Not a big deal pick a new one up on Saturday. First frustration: Suddenlink only has 1 office and they are not open on the weekend at all. Ok fine I will go on Monday: Second frustration: Monday at store (nice but useless rep) says that "we do not have any equipment at this store so a tech has to come to your house" and "if it is anything but the TiVO we charge $60 bucks". So first, I did not need a tech, I needed a new box!!! Ask if they could mail a box to me? Nope a tech is the only option!! 3rd frustration: I decided that I wanted a second TiVO box when the tech comes, get told "nope that is a separate appointment". Really!!!! So at the point, I ask about buying my own TiVo and got told that was fine but I had to pay a $250 nonrefundable price for the Suddenlink "chip". So I said, cancel the extra TiVo and have the tech come out and give me a new box. So my frustration and question is: Why do you even have an office in Georgetown? It seems all they are allowed to do by cooperate is to take money and schedule the tech. Well guess what, there is an app! for that.

Trying to cancel service is an absolute rectal exam. It shouldn't take 45 minutes and 2 operators…read moreto cancel. They really try to strong arm you into staying with them. Horrible experience. Still no email confirmation an hour later, although I asked for one several times.

I had nothing but ongoing issues with Geek Squad, so I started looking for someone reliable who…read morecould actually help, and that's when I found Georgetown TV & Audio. All I can say is wow, truly impressive from start to finish. Siarah and Colton were absolutely incredible. Not only were they professional and knowledgeable, but they went above and beyond in every way. The service was fast, efficient, and done right the first time, which was a huge relief after my previous experiences. It's rare to find a company that genuinely cares about its customers, but this team does. Their communication, attention to detail, and willingness to go the extra mile really stood out. And the owner is just as outstanding; you can tell great leadership is behind this business. I would highly recommend Georgetown TV & Audio to anyone looking for top-tier service and people you can trust. Truly a great company with exceptional customer care.

Georgetown TV and Audio came through for a follow up, to finish a new TV install. Thanks to the GM…read morefor a speedy response.

David came all the way to Maxwell, which is really far from around Rock, to do our Starlink…read moreinstall. He walked me through exactly what he was going to do and made sure I understood. He was very kind and very gentle and I didn't feel like he was rushing the job or was just trying to get some cash out of me for a shitty install. He truly cares about the work he does and made sure my internet was up and running before he left. David is the guy if you're looking to install Starlink!

We had several lingering issues with our internet. Dave understood our issues and provided service…read moreto resolve everything! He was persistent and extremely detailed oriented. Do not hesitate to call on him!

Luis was super helpful and walked me through the process of the issues I was having. Super easy and…read moresmooth. Was in and out quickly.

The actual internet service at my home has been okay so far, but everything else about dealing with…read moreOptimum has been a nightmare. Their customer service is extremely frustrating. It's nearly impossible to get someone on the phone who can actually solve a problem, and when you do, the experience is usually rude, unhelpful, or full of conflicting information. Trying to get an issue resolved feels like being sent in circles. I've been told different things by different representatives, and some of the information I was given turned out to be completely inaccurate. On top of that, communication can be very difficult because many of the customer service agents are hard to understand, which makes resolving anything take even longer. Overall, the lack of professionalism and poor customer support makes this service not worth the hassle. Even though the internet itself works fine, dealing with the company is exhausting. I would strongly recommend looking at other providers before choosing Optimum.

we had an appointment today with DISH technician to be here between eight and 12. After 130 we…read morefinally got notified he was not coming. So we spent the morning at bound at home waiting on someone who didn't even tell us they weren't coming until after it was time for them to come. I just made a new appointment. But I'm talking to a computer and I have no assurance that this next appointment between eight and 12 is gonna happen anywhere near that time or within that time. I don't know about you but talking to a computer that has a scripted conversation is not what I call Service. I'll be looking for an alternative to DISH now

I had a STAP voucher and didn't know what to do with it. I found a list of vendors and contacted…read moreeach one, and All Digital was the first to respond -- and I'm so glad they did. Clara helped me find the right device, and took care of all the paperwork. She communicated well throughout the entire process, and made sure to follow through to the very end. Best of all, she arranged shipping to my home; I never had to leave my house. If you're looking for help with a STAP voucher that involves electronics, I highly recommend working with All Digital.

James came out and installed an outside hard wired line to my outdoor pool equipment. It works…read moregreat! No more crappy wireless connection that makes my OmniLogic crazy! Yay! Thank you!

James rules. He mounted a new Frame TV over our fireplace, took down the old mount, and had it done…read moreall in an hour. Excellent experience from start to finish.

Had a scheduled appointment to wall mount multiple TVs. They no showed for the appointment! Called…read morethem and rescheduled for the next day. They ended up putting MASSIVE holes in my walls by dragging the drill across the wall rather than actually looking for the studs! One of the TVs had a bottom mounted sound bar, that they couldn't identify that you had to remove ONE SCREW from the back of the mount to lower the bar and ended up mounting the sound bar to the wall! WOULD NOT RECOMMEND using these yahoos - they have NO idea what they are doing!

J&J Audio are fantastic! We reached out to them for our new…read morehome in Georgetown and quickly learned the entire team is The Best!! They guided us in the most appropriate speakers for our home, both in-ceiling and portable, and provided those for us. They integrated some speakers that we already had, too. They, also, were experts at hooking up three TVs in different rooms. Fast, friendly and service oriented always is a good combination and they are all of that and more. We highly recommend Javier and his team! Terry

I was looking to get rid of a bunch of wires from my cable modem and cheap antenna (I'm a cord…read morecutter) coming out of my TV. Jamison has years of experience working as a contractor for cable companies, so he know a lot of tricks. He acted as a consultant, giving me options that I did not consider to solve my problem of hiding wires by putting the equipment in a closet, getting a more powerful antenna on my roof, and hooking it up to a DVR. He was one of few to offer a free quote, and his prices were the least expensive I found. But more importantly, he was always on time, offered quality service, and did a great job. I told him he's underselling his services, but apparently, he's fine with not charging more. He's that crazy good :-)

I used JM Broadband to install a J-Pole antenna on the ridge line of our home using a tripod mount…read more They did the installation quickly and efficiently. i spent a lot of time visiting with the guys during the installation and were very friendly. I was up and on the air quickly and would recommend them for antenna or small dish installation. i will be using them again. Bob B