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    8 months ago

    Insanely long wait times. With a reservation, or not, you're going to spend multiple hours of your life waiting and/or losing your mind.

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    People searched for Internet Service Providers 216 times last month within 20 miles of this business.

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    T-Mobile

    T-Mobile

    (27 reviews)

    $$$

    I was a customer for over 20 years ,they never did nothing for my family, I had 5 lines they never…read moregave us a darn thing just the bill go higher. SO BUYERS BEWARE. I have spectrum know and save save save . Better service plus a big plus on customer service. I have 5 lines the best discussion we have ever made . Switch T mobile is just for the money .Customer service sucks

    I've been a Tmobile customer for over 15 years and been in a lot of their stores. Most Tmobile…read moremanagers and employees are exceptional and take care of longterm, valued customers.... this isn't on of them. I went in because my S9+ quit charging. Easy fix and under the warranty program I pay monthly for. Employee looks it over real good and determines its malfunctioning, sets up warranty phone. 2 days later my phone arrives at the store, just in time for me to catch my flight and I'll need that phone for my job. I take a half day of valuable time off from my work to go up there, so I can have time to transfer all my data, etc. I get there and "manager" looks over my phone and says it damaged. It's not under warranty... now I'm angry. I leave after choice words and go get a magnifying glass and my dslr camera to take high res photos of the alleged damaged port. Not one touch of damage! After consulting with customer service they tell me to go to another store. I do and 3 employees look it over. No damage. I show them my evidence and they approve my warranty immediately. This store manager didn't want to chance a failed warranty exchange because he is lazy and incompetent. Definitely not the characteristics of a leader. Time to call corporate. Don't waste my time.

    Astound | Austin

    Astound | Austin

    (510 reviews)

    Astound internet service was installed Feb 6, 2026. On Feb 26, 2026 they had to come out again due…read moreto an error message repeatedly saying "no internet". The the original installer apparently didn't complete the job and neglected a step. On March 30, 2026, I started receiving the same error message "no internet". This went on for 2 or 3 hours before internet service resumed without constant interruptions of no internet service. Yesterday April 8, 2026, at approximately 2:48pm I started receiving the same message "no internet". I rebooted, shut everything down and restarted. It worked for about 5 min before saying the same thing. So I called Astound and was told that I was going to need someone to come out because something was wrong AGAIN! I've only had Astound for 2 months and a technician has been required twice within that time frame. So everything I've heard about Astound appears to be true! Very Dissappointed!

    Avoid this company and their predatory pricing at all costs. They are charging us way, way, way…read moremore than than is reasonable for the insanely low level of service they are providing and when we try to cancel they want nearly 10K in early termination fees. There are much better options. Edit: I contacted customer service prior to coming here. That's where I got through nearly 10k to cancel figure. I don't know how you can justify $500/month for 100mbps service and then charge that absurd cancellation fee, but others need to be warned about you.

    Spectrum - isps - Updated May 2026

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