F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years

A quick turnaround and fair price on a faulty phone screen replacement. Thank you for making this…read moreeasy.

Friendly service and quick turnaround. Hope I don't have another broken device, but if I do,…read morethey'll have my business.

I have been a client of Travis' on several occasions over the years. Most of my experiences have…read morebeen great until recently. He did an Apple watch repair for me and the face almost immediately started to detach. I have been trying to contact him since the holidays to get it fixed. Initially I didn't hear anything back via text (which has always been a reliable way to reach him) and finally emailed. He did end of replying to that. However, it's been a month of texting and emailing with sporadic responses and still no repair. He's gotten really hard to get a hold of, and it's so frustrating! I spent over a hundred dollars on that last repair he did, and I still haven't been able to use my watch. So bummed that's he's become so unreliable! I finally went to another local competitor today (even texted him to let him know that I was finally fed up and going else where and STILL NO RESPONSE) and got it fixed right away with a tip they gave me to try at home. Didn't have to spend another dime. What a relief! I really hope that he can become reliable again. I know that Dripping Springs needs a reliable service provider and, unfortunately, bad news travels fast. I'd hate for his business to suffer. He's been a great source of knowledge and help until the last month or so.

I cannot recommend this company highly enough. Travis is super knowledgeable, courteous, and…read moreprofessional. I had a very sick computer with 4 drives Full of data, which made diagnostics a time-consuming challenge I'm sure. He was able to meet with me right away and begin working. To add icing to the cake his pricing is very fair too. Two thumbs up from me!!

Took an extra day because the first screen ordered for my son's Samsung was defective but they took…read morecare of getting another one so by day 2 we were good to go.

My iPhone 13 mini's battery was swollen and the screen was lifting off the power button side of the…read morephone. SOS was able to order a new battery and have it ready the next day. They replaced the battery within 15 minutes of dropping it off and my phone was ready to go. The phone looked brand new and the screen was left flush with the rest of the body. Really awesome service and the repair price was extremely reasonable.

Really appreciated these guys today. Yesterday, my phone charger stopped seating correctly. I…read morescraped around there as best I could; used some compressed air and it still wouldn't charge correctly. Enter Phone Doctor, my phone was wisked away to the back. I could hear the compressed air blasting like crazy lol. Less than 5 minutes later they produced some lint and what looked like a tiny splinter of wood. They took the time to test the device in front of me to make sure I was satisfied. Then, they said we're glad to help and didn't charge me! Thanks yall, if I need any additional phone repairs I'll be back! 5 stars!

Ok so one week after just getting a brand new i-phone replacement due to tripping on the sidewalk…read moreand cracking the screen, I knock my phone into the drink. I quickly fished it out of the water, dry it off and take it out of its Morphie case. Images fade, vertical lines appear, after about 20 minutes total shut down. I head off to my next meeting, thinking i'll bury it in rice when I get home. No rice at home. Head over to the Apple repair place on 2nd Street--they aren't promising, say they will send it out, it will take at least 6 days. They recommend going to the Apple store and buying another six. Evening two. Bury dead phone in rice. Look on the internet for other solutions. Lots of advice. The rice was one of the suggestions--might have saved me that I executed that step. Miphone doctor pops up on Google search. Impressed with their SEO strategies. Make an appointment. Take iphone six to the Mi Phone Doctor Oak Hill location which isn't too far from downtown. Easy to find. This is a brand new location. Owner was there-Ben Kinder. Super nice. Knowledgable. Took phone. Said he would do what he could. He uses a process not unlike jewelry cleaning where they actually sonic clean the copper wires. Thought it would take a couple of days. He seemed like an honest and reputable businessman. I left the phone. He called several hours later saying that the new store wasn't that busy and he was able to jump into fixing my phone and that it wasn't too bad. He replaced the camera, the port and dried it out and cleaned it up and that he thought it would be good to go They ran some diagnostics and everything looked great. I am a happy camper since i leave town day after tomorrow and will have my phone, I didn't have to buy another iphone six and I didn't have to exercise my last insurance chit with AT&T. I will definitely use them again (hope I don't need to but I am a bit accident prone!) and will recommend them to all my friends including you new Yelping friend. Good luck. Take your broken phone or ipad there post haste! And say hello to Ben.

This duo saved my Note 5 from a serious drowning when I woke up one morning to find it floating on…read moremy nightstand. It was in its fancy case but the charging port seal had broken off and water spilled out when opened. After TBH Repairs dried it, it was taken apart, cleaned extensively, reassembled and everything worked again except for the speaker microphone which they ordered and it was here the next day. What could have been a $600 nightmare repair turned into a small cell phone repair and I was back in action not missing important calls. I felt unlucky to have drowned my cell but extremely lucky to have their help to save my cell phone.

I scheduled an appointment to have a screen repaired at 8:00 today. No show and no response to…read moreattempted contact. Very disappointed... UPDATE BELOW!! TBH contacted me later this AM and replaced the screen. Nice recovery!!

Alan is the MVP today. Not only did he figure out my problem, he helped me set up an appt to use…read moremy apple care to solve another problem he figured out I was hesitant. But the reviews were encouraging which is why I am writing one. We did this all remotely. So didn't even spend money on gas! My 2020 MacBook Pro was crawling, I had reset the modem but didn't unplug the cables from the router and somehow that was the fix That aside, my MacBook was kind of a mess so Alan helped me organise all my files and we reclaimed a ton of space on the hard drive. He also tan a malware check (thank god no issues), and installed a fan monitor since my fans aren't working correctly. It's running like it should for the price I paid for it! So 100% you can trust Alan. If he can't fix your problem, he's definitely not going to mess anything up or take advantage of you. Good luck anyone who is reading this! And thanks Alan!

The Doctor helped me repair and migrate data from an old computer. He was extremely knowledgeable,…read morehelpful and patient.

I had an iPhone 6 with a cracked screen and a friend told me about this place. I looked them up…read moreonline, booked my appointment (also online) and within a half hour I was dropping my phone off to be repaired. I came back within a half hour and they had it fixed, just like brand new! Everyone I dealt with at this location was friendly and professional to boot, AND the cost was way less than other repair shops in town. I wish I would have realized just how easy & painless this process was, I would have taken my phone in MONTHS ago! Bravo guys, great experience.

I am a heavy communications user. I use Apple for telephone, data and computer tasks. This team…read moreis great. Fast service, good value. Use these great people