We now have gigabit internet service via cat6 cable installation by Dustin and team. They replied…read morewith a same-day quote and next day structured cabling installation. Our entire office is now covered with fast wifi service as well. Great job guys!

From start to finish, excellent customer service. They came out same day to give us a quote for…read moreour residential network cabling installation needs and were so kind and knowledgeable. They scheduled us next day and installed cat6 cable and coax throughout our home. Great customer service and best prices we found in Austin.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

We recently had a smart audio-visual+ system installed in our new home, and I wanted to take a…read moremoment to give a huge shout-out to the entire crew that helped make it happen. Chris, Jake, Alex, Gavin, Jarod, Randall, Zach... everyone we interacted with at AHS throughout this process has been fantastic. From the initial design conversations, to install, and finally the hand-off and training on the system, you won't beat the level of professionalism here. These guys clearly know their craft and care about their customers! Our home is running on Control4, and while there's a bit of a learning curve at first once you start to understand what it can do it's an incredibly powerful system. Control4 essentially acts as the operating system for your home, allowing you to control lighting, audio, video, pool, climate, security, and more from one interface. So instead of juggling a dozen different random apps, Control4 integrates all of your devices and apps into a single platform so the whole house functions as one cohesive ecosystem. Ultimately, what really made the experience stand out, though, was absolutely the AHS team. Technology is only as good as the people who design and install it, and these guys were knowledgeable, patient, and clearly passionate about what they do. Install was clean, the training thorough, and they've held our hand every step of the way. If you're considering a smart home system or anything A/V related, I can't recommend these guys enough... and if you end up working with any of the crew we've had the pleasure of working with, rest assured you're in good hands.

We had Jake come install some lights in our kitchen. He did a great job! The lights are very…read morenice. Jake worked very hard and had great communication with us on when he was coming and what he was doing. I would drg recommend this company and Jake for any work you need!

Josh came into upgrade an existing whole property wireless system that was unreliable and…read moreproblematic to use. He was extremely professional, transparent, and communicative through the entire process. If you're a techie like me and want to get under the hood, he actually encourages it vs trying to build a walled garden only he can access or edit (like most of these companies do). I felt completely comfortable having him at the house all day with my family and did an excellent job with lots of care and attention to detail. The new setup is working extremely well and I wish I had given these guys a call sooner. Highly recommend.

Super professional, timely, communicative. I needed residential ethernet ran in the my house and…read morethe Wifi Wizards set me up. I think what also stood out to my beyond the typical service was the neatness and order which they ran cables. Can't always hide cables inside walls or attics, but the ones that are visible are pleasant and non obstructive to the view/look of their wall or siding.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

Their customer service is the worst! I had no problems whatsoever when it was FrontPoint but as…read moresoon as it changed to Alert360 things went down the hill. FrontPoint always provided the panel's battery replacement and new sensors for free, forget about it with Alert360. Whenever I tried to contact them to get assistance or to talk to a representative it took me about 30 minutes to be able to find a phone number to call them. Once I had them on the phone their assistance was of no help, some of the agents were even curt and didn't see to care about my issue. For financial reasons I had to cancel the service, last thing I remembered I was told with FrontPoint that there were no contracts and could cancel at any time without problems. Well, since moving to Alert360 it seems that one is under a contract since you have to give them 30 days notice to cancel or else you will be charged. Since I cancelled at the beginning of September they charged me for the month, ok that's fine, but I gave them my notification before October and guess what?! They went ahead and charged me for the month with no service! Ha! I called them twice to get the charge refunded (the woman that answered was pretty rude by the way), last agent I spoke to told me the refund should've been made right away on my first call! He said the refund would be posted in my back account within 5-7 days...it's already half month and no amount has been refunded so I had to dispute the charge which is still in process. Please don't trust this people and their business practices, they will screw you up any chance they get and you won't see a penny if you are asking for money back! **UPDATE: I received a call from one their representatives on October 29 telling me they had sent me a check on October 16 and I should get it shortly. Well, it is now November 7 and I still haven't received any check yet. I submitted a review at the ConsumerAffairs website and the BBB. My bank is also disputing and investigating this issue. I still don't recommend them and wouldn't go back to them even if their service was free... **UPDATE (11/22/24): The company called me to tell me that the check they had sent went back to them due to them missing to write down the apartment number (you would think they have the complete address since they're a security systems company! The irony!), fine, I gave the correct address and the agent says they'll resent the check. Next day, I received another call saying they couldn't send the check since they don't have the complete address! This company is just joking with me at this point! What type of training is the staff getting? They don't know how to write down notes in one's file??? It's ridiculous, a joke and a waste of time! My bank still dealing with the dispute (about two months ongoing now!) which they shouldn't have to...shm. I have updated every single complaint I put out there about this company (Google, Yahoo, BBB, Consumer Affairs, Yelp, etc.) so people will realize the kind of business this is and to PLEASE STAY AWAY FROM THIS COMPANY AND FIND SOMETHING BETTER!

My installer, Pete King, was wonderful! He set our system up exactly the way we wanted it, was…read moreextremely patient with our questions and made absolute certain that we were well informed & comfortable before leaving. Although he was very efficient with his time, we never felt rushed....and believe me, we asked A LOT of questions! We're so excited that we finally have a security system that addressed all of our concerns and needs.

Prompt service. He knows his stuff and got me setup really fast. Knowledgable and easy to work…read morewith. Payment was seamless with tap to pay

Austin has helped me go from a windows PC to my new Apple Mac computer. Everything transferred…read morecorrectly with his help. He has also installed an exterior camera at my home. And recently a new camera door bell. I did not want ring because you have to sign up for things. He is always on time and his prices are reasonable. I have the utmost trust for Austin and Blue Archer IT.

Eaton is awesome! I've worked with him twice now, and both times, he had an intuitive understanding…read moreof what I wanted and executed perfectly. He cares about his craft and communicates well. I'd highly recommend him to anyone that's looking to do AV type work on their home or business. Just for reference, Eaton helped me with the following: * Mounted a TV above our fireplace. I'm comfortable doing this myself normally, but I've never drilled into masonry, so I'm glad I had a professional take care of it. * Wired our whole house with CAT6 Ethernet. He was able to navigate all over our attic and then create nice looking connections in various parts of the house. * Put in 4 sets of in-ceiling speakers to connect to our Sonos system * Put a recessed wall box in our wall to hide AV components, which allowed him to mount a TV completely flush to the wall in our room with no wires showing at all. Thanks for your hard work!

I've had Eaton do work at my house twice..... once when we bought it to run ethernet and cable…read moreeverywhere, install surround speakers in the ceiling of two rooms, and mount TVs. This was in 2019. And once just recently to remount some TVs. His work is just incredibly precise, and the finishes in all areas (jacks, speakers, drywall, network racks, etc) is perfect. He's a great problem solver, and willing to go above and beyond to make the customer happy. As if all that wasn't good enough to recommend his services, his prices are extremely competitive.