It's been nearly two years since I met Mario, and I continue to call him first when ever I need tech services. He gives us the best prices, is trustworthy, and has earned our customer loyalty. When my previous workplace was struck by lightning and all our connections went out, Austin Tech Services submitted the best bid to repair and set up a network that is systematic and grounded (so that the lightning damage doesn't happen again). I also like that I can text him for my personal quotes, repairs, upgrades - instead of having to call every time. We're all busy people and text messages can be answered at each other's convenience (for quick questions). He makes it easy for me to keep going back to this company, and we've always been happy with his and his team's work! In addition to installing our TV wall mount for us back in 2015, over the last couple of years we've also hired him to install our surround sound system and multiple ceiling fans. Thank you, Mario! read more

Mario took our $2600 down payment and disappeared. We are an Austin church and once we provided the funds he requested he neither completed the work or returned our money. He did not respond to our phone calls, emails or texts. This guy stole from a church so, be forewarned!! read more

We used ATS for a number of issues 2 years ago. Called again to get our Starlink installed. Mario came out, looked at the job, sent a bid which needed to be paid in full to get on the calendar. After multiply reschedules install day was arrived and a different (easier) location was selected. But could not be completed that day because of the heat. Multiply reschedules again, and John came out, completed the job. My complaint is there were pieces of equipment we paid for, but not need not were they used. And we still have not received our refund. read more

I upgraded to a 4k DirecTV box and immediately realized that I also needed to upgrade my surround sound receiver to keep the surround sound system working with the 4k box. At the same time, I decided I wanted to hardwire and wall-mount my rear speakers A quick search of A/V companies in Austin led me to Mario at Austin Tech. He came over within a few days of my call to assess the job and provide a quote. I was replacing a Denon receiver and he recommended the Denon AVR-S960H Pro and a great pair of KEF ultra-thin speakers. After I approved the quote, we scheduled a time and technicians came out. The job was more difficult than it seemed, as they had to run the wire through the attic, outside and back into the wall, but they were quick, efficient and, overall, did an excellent job. Based on my experience, I highly recommend Austin Tech. I found Mario to be very knowledgeable and his technicians were friendly and professional. I'm happy I found a company I can depend on for technical services. read more

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I needed to upgrade 4 ethernet lines from Cat5 to Cat6a, and added 4 additional drops. We have a large house that's not exactly wiring-friendly, so I ended up going with Mario, and Austin Tech, even though they were a little more expensive. Their expertise was immediately evident, Mario made himself available to answer questions I had in advance of their installation, and the entire crew was professional, efficient, and highly knowledgeable. We could not be more pleased with the quality of work and their attention to detail. Would highly recommend! read more

Mario and team did a great job running some wires I needed hidden for a TV and entertainment center. They also helped me with an outlet for some outdoor lighting. He and Joe did a great job. Super polite people. Great experience. read more

Zach is amazing! He got down and dirty and investigated our issues with cat 6 power and reliability, to full resolution! Couldn't be more pleased with Austin Tech service and assistance. read more

Mario not only did a great job with our tv mount/install, but he went above and beyond just installing our TV. He noticed my wife working on breaking down our son's large bed and stopped his work on removing the tv from our old mount to help her with the bed. He lent her tools and helped her move the large pieces, all without even being asked. That was all on top the terrific install at our new house. The new mounting location required him to remove a large rebar reinforced mantle without damaging the surrounding stonework. He applied that same finesse while installing the TV mount protecting the stonework around the mount location as well. We couldn't be happier with the installation. Mario's expertise, craftsmanship, and character exceeded all expectations. I can't recommend him enough and look forward to calling him again for our next project! read more

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The two men showed up on time and went right to work. No wasted motion whatsoever. It was obvious these guys knew what they were doing! True professionals in every sense of the word. Highly recommend! read more

Hire these guys for anything AV related! Old house 40's undergoing renovation so I hired this team to add Cat6, RG6 Homeruns to network panel box as well as HDMI jumpers for wall mount TVs. Their technician Joe was prompt, professional, and knowledgeable about what was needed to retrofit the house to prepare for Google Fiber. I plan on hiring these guys for any network related service projects in the near future. read more

I can't be happier! My media room equipment and sonos sound system stopped work and Austin Tech was able to get me back up and running. They quickly responded to my request and made it happen. They made sure that I understood the issue and swiftly had a resolution. I highly recommend them! read more

Very competent, methodical, and customer-service focused. Joe and Zach resolved issues that another company created. Highly recommend!

Just moved into a newly remodeled home and I needed to have two ethernet drops in my ceiling for Ubiquity APs, four ethernet drops near my entertainment center and a newly purchased TV mounted to the wall. I'm on the software side of tech now, but in a previous life, I spent a lot of time on the hardware side, pulling wire and doing network installs. I knew I wanted a pro-install and I could not be more pleased with the work that Mario and Joe did. They stopped by my place to do a consult, not once, but twice (after I scoped my project down). I purchased all my own equipment and they installed it all with ease. I'll definitely be calling them for any future projects I have. read more

Austin Tech did a fabulous job on my home theater install! They were real pros, with a lot of experience on how to get the job done despite having to trouble shoot on a few things. I highly recommend them! read more

Our company relocated to San Marcos in March 2015, and needed some electronics set up. I relied on a google search and selected Austin Tech over a more well-known company that happened to have mostly negative reviews for this location. Mario was awesome! Fair quotes, on time, proficient! When some of our components were missing, Mario drove to various places in the area to shop for replacement parts and stayed very late to complete the job. Very above and beyond service... Overall, we were highly satisfied with Austin Tech Services LLC and would definitely use again and / or recommend. read more

Hired Mario for home theater installation...big mistake, I should have looked more closely at his negative reviews on yelp before giving him the project. Very unprofessional never on time, 1 day project took 3 days and still incomplete. Never finished the work that was written on the invoice. Projector not installed properly it's at an angle to the wall and not projecting onto the screen correctly. He said that we have warranty and can call anytime, have been trying for the past 3-4 weeks and no response to texts or calls. He might be ok to do small projects like installation of tv or something, but would definitely not recommend for big projects or home theater installation. Hopefully he will be better responsive to other customers and finish projects as promised otherwise he might not have any customers soon. Glad to see you replying to the review so fast Mario, when you have not been replying to your messages or phone. Before you say I am Lying, show me where is the CAT6 cable that you were supposed to install, where is the picture and sound calibration done all of which were in the invoice. The menu of the projector was right in your hands in the remote. I have pictures of how you installed the projector and how its falling on the screen, so dont even say that I am lying. Anyway I dont like to argue, as I mentioned in my first post it was my Mistake. And I dont like to repeat mistakes. read more

Mario, It is obvious to see what you are doing by posting messages to me that everyone can see. You are trying to make it seem like you are doing nothing wrong and it is my fault we are going through this. Nice try. You have sent me one email since the review (after 10 months of not trying to communicate with me), you only did now because I wrote a review. Now you send me an "updated invoice," well what happened to the original invoice with the package deal and discount that we shook hands on and for which I have a copy of that has "paid" stamped on it and showing me a balance of $0.00. It shows $0.00 because I paid you $1000 before you completed the work, the work you still have not completed. Where is my money? I asked you for my money back since you "hit hard times" and did not have time to get the job done last year (that is right, it has been a year) but your response was "I do not have your money." I say again, where is my money? Where is the completed work at my house? Two days ago I offered you one final compromise, come finish the project and call it even and your response was to send me "updated" invoice which says I owe $825, are you serious????? I am glad you are trying to clear your name on yelp by responding to me so everyone can see. All people see are someone who is very dishonest and does not want to take responsibility for their actions. Stay away people. There are a so many better companies here in Austin, ones that you can trust. Do not be fooled by his "cheapest quote" like I was. read more

Yah Mario! A pleasure to do business with Austin Tech Services!

Mario and his team are top notch. Not only did they stay the extra amount of time to fix everything the way it needed to, he gave us a great deal and a great smile. I wouldn't ever hesitate to work with Mario ever again. He's honest, and does a great job. -Paul read more

Mario and his team installed Cat6 jacks in my new home. I work from home so quality is very important. His team delivered and then some. For the first time I have a high quality, fast wired network in my house and it's made my work and life easier. If you're considering a wired network in your house, Austin Tech Services will do right by you. read more

Mario was super helpful moving our Google Fiber jack to a different room. He was quick to install and was also helpful testing our internet speeds afterwards. read more

Mario- Firstly, who wrote your reply to my review? The daughter you so unprofessionally brought with you to my home? For the estimate appointment that had been canceled? that you showed up for anyway? and on top of that, showed up late? I graciously went ahead and kept the appointment, even though you had agreed to reschedule. I got out of my car, as I was leaving my home when you arrived, and walked back inside to do the estimate with you. If I saw a reply written like yours on a merchant's site, I would not do business with that person based on principle. Spell check, heard of it? In regard to the work being tampered with, how would you know? you and your crew NEVER returned to my home, even after scheduling multiple appointments and not showing up for any of them. For a guy claiming to have high standards, straight up lying in your reply is pretty low. For the record, nobody touched any of the work your crew did, and in fact, to touch the work you did, we would have to tear in to our own walls to do so. Lame.. Do you pay your helpers $200 an hour? $600 for 3 hours of incomplete work done by two helpers is unreasonable. Plus, your helpers used existing wires for most of the work anyway. When I paid you, it was understood to be a part of the payment for the work done, and the work to come. Since you never returned for the additional work, I did not feel I should pay as much as the original estimate since you in no way fulfilled your promise to complete the work in a timely fashion, or for that matter, to complete the work at all! You know my address, you could have returned the antenna at any point. You never asked to come by, so your "No response" comment is in fact, another lie. Good luck with your business, and I hope you change your practices in dealing with future customers. read more

Had some power boxes moved up so that cables behind the TV could be hidden. Received great work at a reasonable price from Mario and his team. read more

I wanted to get two TVs wall mounted and have ethernet and coax cables added to several rooms in a completed house. I got several bids and Mario was the most reasonable one I received. He was extremely flexible with my schedule and was able to start the project quickly. I found him very easy to reach when I had several questions on the bid. He returns emails and texts promptly. Once we agreed on the job he always arrived on time and kept me informed during the process. He made several good suggestions such as adding a small shelf and punch panel in my closet to help better organize my set-up. I agree to these and I think he did a great job. I highly recommend him and I am considering getting another TV mounted. If I do, I will be sure to give him a call. read more

Very good work, great price, fast service, the only problem is punctuality :-/ highly communicative and honest. Bottom line they got us correct for Wrestlemania and I'd recommend them given the nature of the business. read more

Pros: I got the best rate for home theatre installation compare to rest of the market. Work is nicely done upto the satisfaction. Pastro is a nice guy committed to his timings and service. He deserves a bright future. Cons: Mario can do better if he works on his carelessness with timings and punctuality. read more

I contacted Mario on a Saturday afternoon to run a few ethernet drops through some interior walls. He was out to the house within an hour to check out the job and provide an estimate. His team completed the job on Monday with a few snags, but they quickly made it right with out having to ask, no hesitation what so ever their part. Overall: 5/5 stars, Mario is very personable, his team is very attentive to detail, and makes sure the job is done correct the first time regardless of how long it takes. I'm definitely recommending them to all of my friends and will surely use their services in the future. P.S. They really showed what true service is all about as they were getting ready to leave. We were closing the garage door and it popped out of the track. They quickly jumped in and gave me a hand to make sure the door would close securely. Even tried to fix it so it would not happen again. I told them it was ok, but they were happy to help. Absolutely blew my mind, good people do exist in this world! read more

Mario and his crew did a great job of wiring and installing TV's for an outdoor entertainment area. Mario explained in detail every step of the process and answered all of my questions. The pricing was very reasonable and his work was fantastic. All the work he did was exactly how I wanted. I have recommended his company to my friends. read more

Outstanding service! This team was able to work within my budget and provide me the professional home theater installation that I was looking for. I had 5 Bose in-ceiling speakers installed. I called around and received hesitation and high estimates from other technicians since my home is two-story, not pre-wired, and out of range from their normal commuting distance. Mario did not find any of that to be an issue. He came to the house and provided me a quote immediately. Within 2 days he got the job done! I would definitely recommend this team to anyone needing TV wall mounting or home theater audio installation. Besides the speaker installation, they readjusted my TV wall mount wiring and simplified connections. They were even able to repaint my ceiling and borders to make it look like the installation was part of the home construction. Great Job! read more

My appointment was scheduled 5-8pm and they were a no-show. I called at 8pm and they apologized and rescheduled for 10-11am the next day. Again no show. They finally called at 1pm to try and reschedule. No thanks. No only did they leave me waiting for them but they didn't bother calling to let me know. read more

Just needed a better quote before I proceeded with them. They did an excellent job and fixed everything but cost was pretty high when I was expecting a different amount. Punctuality was a problem but still very pleased with work and will use them in future so long as I am aware of final cost before work is done. read more

I needed Cat6 cable installed throughout my house but I wasn't up to the task. I contacted Austin Tech Services and Mario came by the next day to take a look and give me an estimate. He and Jordan did a fantastic job running wire through the attic and into all of the rooms. I realized how difficult a job it was when they had to cut drywall and drill through multiple studs in order to run cable to the first floor. The job was top notch and they even swept and cleaned up after they were finished. I plan to contact Mario in the near future for speaker installation and anything else I can think of. Austin Tech services does great work for a reasonable price. These guys are true professionals! read more

I'm giving him 4 stars because he initially did not show on the day that he said he would. However, the owner contacted me and offered to come at a different time and seemed sincere and apologetic about the schedule changes. I appreciated his follow-up. read more

Excellent Service! I called and they were able to provide same day service. Technician was professional and routed the Cat 5E cable from our master closet to the attic with ease. read more

I'm giving one star because I dont have an option to give less than that... One of my friend contacted Mario via Amazon services and he came to do their work and my friend gave Mario my contact because I was also looking to get Home theater setup. Mario immediately called me next morning and informed me that he spoke to my friend and is willing to come over and take a look at what needs to be done at my work and give me an estimate, he comes and takes a look and gives me an estimate. I accepted what his estimate (that includes home theater wiring and he said he will purchase Router and infra-red remote). He sent 3 of his guys to my house to start the work on 31st Dec, they did not speak english and it was very hard for me to communicate. They started work and after installing speakers, they were Idle and when I asked them why they are not working, they mentioned they are waiting for Mario to come to move forward, Finally Mario arrives at 2 PM, by the time these guys were hungry, looking at them I offered them food, since it was Dec 31st mario said they will leave at 4PM, and he asked me for some money so that he can pay them..I gave him 50% of agreed cost and also accidentally i ordered extra projector screen which I asked if he can take it, he offered me half the price which I agreed to because I didn't want to go through all return policies. He took money and screen and said workers will come back on Saturday (Jan 2nd). I waited for them to come on Jan 2nd, I sent him multiple text messages, calls no response, finally he calls me back on tuesday and says his guys are no longer working for him and he will get back to me...days pass by, he never calls me, i tried to reach out to him, after several deadlines and missed appointments, he comes to house at 4 PM on Sunday (thats a week after) he comes his nephew...try to remember what needs to be done, tries to hook up projector and says he needs some extra parts to buy..and he asks for more money (infact he wants remaining balance), I said i cant give...he says he needs cash..I made a mistake and gave him half of remaining balance, he says he will purchase some more items and get back to me next day...that day never came...I call him multiple times and text messages...finally he responded saying he could have come if I gave him remaining balance money!!! What a Joke... I know I have been cheated, but just wanted to get this review out so that everyone is aware of what happened...please be cautious. Mario - I know you have a business, I hate to write negative reviews, but what you have done is just cheating...Do question me if there is anything that I mentioned is wrong. You may have cheated me with money and time..but I think your inner conscious will always keep reminding you. read more

I would have given this company ZERO star but Yelp does not have it! This company is a very bad, inexperienced, and terrible one. Stay away and run as fast as you can! My nightmare with Mario began on 2/3/2016 right before the super bowl Sunday. I had planned to invite a group of friends coming over to have a Superbowl party and watch it on a big TV, which projects images upside down. The TV is tied to a crestron system which sends signals to a few TVs in the house. I called Mario who assured me that he is an expert of the system. Saturday, 2/4 Mario shown up. Not only he has NO clue how to fix the problem, he literally ruined our entire system meaning that the entire house have no TVs. Our family ended up canceling the party. I demanded that he would back to fix his mess and get our TVs back. He promised me and said, oh, my programmer can come next week to fix it. What is worse is that Mario is a pathetic liar. Since 2/5, he would call or txt me daily and said we are coming to fix it. I left work and went home to wait on 2/6, 2/7 and 2/8, he did not show up. I called and txt him, he would say, oh, I will be at your home at 3pm, never shown up. He kept leading me on by calling me and txting me that he would come tomorrow. Tomorrow came, he did not show up. When I told him that I would share my nightmare on Yelp and other online places, he would txt me again and promised to come. Lie, lie and lie. Never show up. I will post how he lied this week in my next post. Do not use him. He can fool you with his nice talk. Run! read more

I'm genuinely glad everyone else here apparently had a good experience with this company; unfortunately I did not. I was supposed to have just an initial consultation on a Saturday with Mario just coming to my house to look at where my Cat 6 cable was to be installed, etc. Installation would take place later that week. I understand it was raining pretty heavily that Saturday, but he made no effort to proactively call or text me saying he was running two hours late because of another pending job. I totally understand delays due to circumstances like that, but *I* had to text, then several minutes later call, him to find this out. Then a couple of hours passed after that, then finally he texted me saying it was raining too bad that day, but he offered to meet me the next day, Sunday after church, around 12:00 or a little after. NO WORD from him - not a text, call, nothing, from 12:00 PM to the end of the night. Totally unacceptable. So I totally fired this company (without bothering to say a word, I think they deserve the same treatment) and went with a competitor, who was able to schedule me in the same day I was planning the installation, emailed me right away with an estimate (no need for a separate in-home consultation as my project is very basic and cut-and-dry), indulged me to email them in advance with a list of questions, and the owner called me back the day before the installation and graciously spent about 30 minutes on the phone answering all my questions. Assuming the installation goes well tomorrow, THAT company will be getting my five-star review. read more