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    Homeva

    5.0 (17 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Homeva

    Home automation repair

    Component automation

    Home system automation

    Homeva Photos

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    Scheduling the appointment for Nest doorbell installation was easy and they were available on a short time frame. Overall, great experience!

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    Review Highlights - Homeva

    From David (the owner) to the two point men, John and Juan, this was by far the best experience I have ever had with a contractor.

    Mentioned in 9 reviews

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    Vivint

    Vivint

    (2.2k reviews)

    French Place, Cherrywood

    I've been a loyal Vivint customer for many years, and the company itself has always delivered…read morereliable service and strong security. This review is not about Vivint as a whole--it is specifically about the unacceptable conduct of one customer service agent: Megan. Megan attempted to assist me but was unable to resolve my issue. When I asked to speak with a supervisor, she placed me on hold for 15 minutes without a single update. It became clear she had no intention of returning to the call, and she simply waited me out until I hung up. That is not customer service--that is avoidance. When I called back, Joy/Julie answered and resolved my issue quickly and professionally. I then spoke with Vanessa, a supervisor, to express both my appreciation for Joy/Julie and my serious concerns about Megan's behavior. Megan demonstrated a lack of professionalism, urgency, and basic courtesy. She either needs significant retraining or may not be suited for a customer‑facing role at all. Every customer deserves to be treated with respect--exactly the way any of us would expect to be treated.

    You'd be better off hiring a bunch of homeless, drug addicts to watch your property. They're…read morecheaper, more reliable and their customer service is much, much better than Vivint. We used this company for over 12 years. Not because we wanted to but because we were hog tied into a contract for 7 of those years. The rest of the years were due to the fact that a tenant at the property required an alarm and this one was already installed so .. here we are. The tenant recently notified us that they will not be renewing the lease so, now we are free to cancel this service. My process for canceling the service took nearly an hour, included multiple employees, multiple hang ups and chat "disappearances". When I was finally able to get to an employee who would stop offering "offers" and finally allow us to cancel .. it turns out you don't even need to contact them via phone. Simply send an email to DOCUMENTS@VIVINT.COM. In the body of the email reference 1) your account number, 2) the service address and 3) the reason for cancellation. This will trigger a 30 day cancelation process. Now, to be fair, we are only day 1 into this process so, I fully expect more problems before we are released from this albatross of a company. Read the reviews. This company is a problem.

    Homeva - homeautomation - Updated May 2026

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